Simply the best service, the Complete Pool Care team is highly communicative, on schedule, and repairs are completed timely/competitively priced. Weekly service is completed expeditously and pricing is in line with other companies in the area. The techs are not just pool people (check chems) but professionals that proactively review the whole pool system for possible issues. Long time customer. read more

We were having a pool party for a granddaughter and the pool heater failed blowing the cover off its hinges. I called my normal pool service man and he could not help with a heater. I called several companies to no avail. Finally, I got ahold of Javier about 5 pm and he was kind enough to stop by and fix the heater. He saved the day for grandpa. Recently, the pool valves were not working properly and draining the spa instead of heating it. He came and fixed that situation and programmed my automation. He is prompt, professional, courteous and extremely knowledgeable about pools. Do yourself a favor and call him for any pool problems that arise. read more

Called to have my pool pump repaired and was told they don't do repairs for people who aren't current cleaning clients. Might want to update their website. read more

We have been using this company to service our pool for a while now and we are not happy with them at all. They just can't seem to get it together. They have missed 2 weeks of service leading up to 4th of July weekend and now my pool looks terrible. They had someone come out yesterday and they didn't even hand vac it since they have neglected it for weeks now. read more

Complete Pool Care - How do I still have such a dirty pool the day after they come out? - Pool Cleaners Near Me - Phoenix, Arizona

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The service was just horrible they said they swept and cleaned the bottom of the pool and stairs. the pool sweeper hadn't worked for a month, think they would let me know. After getting frustrated I went out and cleaned and fixed sweeper the pictures are what my pool looked like after the service man left and I fixed it the dark spots are dirt and you could see how much was on the bottom. I did make sure I paid them even though not much was done ( they did keep chemicals good ) I don't post Negative reviews often but I felt obligated to give you my thoughts on them. Your choice to use them or not. read more

Complete Pool Care - Pool Cleaners Near Me - Phoenix, Arizona

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Super unprofessional drivers. Ridiculously rude. There's no reason to act the way their driver acted.

We highly recommend Complete Pool Care for weekly service and repairs. We have a new home with a new pool and Sundance spa. Complete Pool care services our pools once a week, keeping everything running and clean. They installed a pool heater this winter and set up everything to run on an app, so we can manage it from any where. After a year and a half, we had issues with our pool equipment. We called the pool company who installed the pool and they were unable to fix the issue. Gary with Complete Pool Care came out and had it fixed in a matter of minutes. He is very knowledgeable, friendly, and completes the work correctly the first time. Great service! read more

I switched to Complete Pool a few years ago and could not be happier with the choice. Larry has been doing my weekly service for most of that time, and every now and then I get visits from Gary for any needed repairs, both of them are extremely personable. I also appreciate that their scheduling is consistent, so I know when to lock the dogs inside. In a nutshell, they are friendly, reliable, reasonably-priced, and handle every aspect of the ongoing pool maintenance, which helps lighten life's workload, so now the only thing we do with the pool is swim in it :) read more

Complete pool care does not care about your pool or their employees. They are all about quantity over quantity. It's more important to get as many clients as they can rather than actually care about your pool. They don't communicate well. They don't communicate with their employees. If they do something wrong, they give them time off instead of correcting their mistakes. Would not recommend read more

Two words: highway robbery. I DO NOT recommend hiring this company (nor do I think they want the business if you can believe that-- especially during these times!) Congratulations to a booming business Javier! I'm assuming you probably don't need anymore Customers since you literally charge twice the amount that any other pool company charges. Had a few companies come out to give me a quote and I literally got a $90, and two $100/month quotes this company wanted to charge me $200!! For the exact same type of service! When I wanted to negotiate (gave them the chance after I let them know about the other quotes) they wouldn't even do that. What in the world?! Their excuse was that they do great work. Well with double the price I hope they use toothbrushes to scrub the pool. Which they do not. And having used them in the past I can tell you they are NOT worth double. They have officially lost our business with The Complete pool side AND their other half of the Business "Complete Pest" (which I'm now wondering if we were paying twice the price with them too!). Call around, get quotes, but I don't recommend hiring Complete Pool unless you feel like getting swindled. read more

Don't bother with this company. I used them for several years. Their service deteriorated significantly. They can't be bothered to do any repairs if needed. They would miss services. My pool is green. Their phone number goes to voice mail. They never return calls. I emailed several times. The only time they responded is when I emailed to cancel my service. read more

Absolute worst service ever. Run in the other direction and call an actual professional.

We have been doing business with Complete Pool Care for 10 years. The service is wonderful! The owner Javier, along with his maintenance crew in the field and staff in the office, are knowledgeable and responsive. Five stars PLUS for this customer-oriented business! read more

Some pools are simple to care for while others can be complicated. Due to not being able to care for my pool on my own, I am glad that Complete Pool Care provides superb pool service to keep our pool well maintained. I don't have to worry about having my pool serviced on a regular basis because our pool guy shows up the same day each week. And if something occurs that he will not be able to make it out on our scheduled day, we receive an email notifiying us in advance. He is there the following day too. This company, unlike others I've used in the past, communicates well with what the status of my pool is at each visit and informs me of anything needing to be addressed.  They are not the cheapest company out there, but I wasn't looking for cheap. I feel I get more than what I pay monthly and the satisfaction that they will take care of any and all of my pool care needs.  I highly recommend them if you are looking for a reliable, knowledgeable, trustworthy and experienced pool care company. read more

I want to thank Complete Pool Care for all the hard work they provided on my pool. They were honest and professional. I had numerous quotes and Complete Pool Care had the best prices. Mary from the office was so kind and helpful. Once again Thank You! I can finally enjoy my pool. Laurie read more

Great company! The entire staff is extremely courteous and thankful for our business. Anytime we have an issue Gary is right out to take a look and gets us all fixed up quickly. From the top down they are all very respectful and we appreciate that. The pool has been so helpful for our family to bond during the Covid crisis. Thanks to Complete Pool Care, its been fully running the entire time! read more

Complete Pool Care really steps up to the plate to take care of your pool. Complete Pool Care came to help me when others had failed. When others either no called/no showed or haphazardly worked on what needed to be done, Complete Pool Care was there for us and really helped us out. Their communication, specifically Mary in the office, was absolutely on point! That seems very rare nowadays. When problems arose, more than a few times they were on in the very next day, surprising us when they had told us it would be a few days. They NEVER overpromised and underdelivered. The techs are extremely knowledgeable. The cleaners are very courteous and thorough. Complete Pool Care really put us at ease knowing our pool would be cared for and treated well. E will be their customers for as long as we have a pool. Cheers to them! read more

This place is full of shit the people don't know what they are talking about they are over priced and over charge for anything and than don't do it in a manly time read more

We were quoted over $700 from a different company & they said we would have to empty our pool. Complete Pool Care came out & kept coming out until it was crystal clear. They have been professional, polite & caring. We can finally enjoy our pool again. They will be doing our weekly pool care from now on. I will highly recommend them to our friends. read more

I've had them for 16 years and have come to trust them completely. Reliable and always aware of any problems. Great service.

My pool turned green twice last summer while I was "handling" it myself. These guys came out and the family was back splashing and playing in just a couple days. The water was crystal clear. They are dependable and professional. Cost effective and very easy to work with. I had to have the pebble Tec repaired and was very satisfied with the work. I highly recommend them. read more

Managing a pool from half way across the country is challenging, but Complete Pool Care technicians and office staff have made it worry free going out of their way to keep the pool functioning and clean. read more

I've been in this house for over 30 years and gone through a lot of pool companies but Complete pool care is the best one I've had . I needed a tile and acid wash and they did the best job I've ever had . The pool looks like it did when they put on the new pebble tech .I am very very happy with their work. Watched them do because I'm a person that likes things done the right way and it came out perfect just like new.So I would give Compete pool care a ten star rating if I can . read more

Myself and 4 other family members use complete pool care and have always had exceptional service! Larry has been our tech for more than 4 years and is very friendly & knowledgeable. Mary from the office is great as well. Always taking care of us! read more

This company started out as a great company when Javier ran the show. Over a year they service had gone down tremendously. We have been double charged, charged without being asked, both the pool gate and yard gate left open (we have a 2 yr old and 2 dogs). The pool guy changed every week and on the report they left every week said they cleaned the pool for 20-30 mins and every week I timed it and they were in and out within 7 mins. We are very disappointed with Complete Pool care and have elected to cancel the service. We gave them so many chances and they did nothing to want to keep our business. read more

These guys are great. Had a problem with our pool, saw their truck in the neighborhood and called their number. The owner was incredibly responsive and sent a technician out immediately. Technician was very thorough. Office called next day to be sure issue was fully resolved and pool working normally. Great experience. read more

This is absolutely the BEST pool company in Phoenix. Hands down. They are honest, which we all know is a huge plus, they do exceptional work, and they are genuinely just a great group of people. They fixed our swamp of a pool, I kid you not. It looked like something on T.V. The pool motor was only working at partial capacity, and we tried to keep it going , but needed help. When I started looking I thought it would be easy, but a lot of places just offered cleaning services. I then saw Complete Pool Care online, and they had good reviews, had been in business since the 80's, and that says a lot right there. They were the first company and only company I ended up calling. They aren't like used car salesmen, and they didn't push. They educated us thru the entire process, and went out of their way if question or worries came up. I will ALWAYS use them and have recommended them to others is someone asks. I feel bad for people if they choose the wrong company, because of the prices, or the headaches that come with the problems. I know there are some quality pool places in Phoenix. But I seriously doubt that they are as good as and could no way be better than Complete Pool Care. Please take my word on this. I am just lke all of you reading, Looking. When it comes to any pool service, or maintenance or anything, no need to look further. Sorry such a long review, but they are worth it.. Just call them and see for yourself. Thanks!! 5 stars all the way! read more