Please stay away! I've had a horrible experience with Loni and his crew. My newly built retaining wall has already suffered multiple cracks and is deteriorating quickly. Additionally, Loni did not complete the project as promised. I've reached out to Loni multiple times for several weeks regarding the issue, only to be flaked on multiple times...
Here's my experience in depth:
I called multiple companies to receive quotes/bids. Since Loni was one of the fastest and most responsive, I agreed to go with him on 8/3/17. The final bid was $4,000 for a low 40' retaining wall and french drain. This area was a concern for me since it's known to take in alot of rainwater during heavy pours (which I emphasized to Loni). We agreed on a completion date of 8/6/17 -- two full days to complete.
Thursday morning (Aug 3rd): Loni and his crew drop off the machinery, cement, sand, and gravel (for the french drain).
Friday morning (Aug 4): Loni and his crew dig up, install the rebar, and pour the base of the retaining wall.
Saturday morning (Aug 5): Loni texts me early in the morning that he and his crew won't be able make it until next Tuesday.
Tuesday (Aug 8): The crew has trouble with their excavator (starts to leak hydraulic fluid every and begins to overheat). The rest of the crew continues to stack the CMU bricks on the wall. In the afternoon I was notified that the wall was not high enough to be leveled throughout the front of the property. I agreed to pay an additional $500 for another layer of CMU. Towards the end of the day, Loni recommended to bypass the french drain all-together claiming that it was it was completely unnecessary (although it was included in the original quote). Although I disagreed with him on the matter, I went with his recommendation to grade the dirt instead. At the end of the day, I paid him $4,500 and received a generic invoice via email (dated for 6/30/17 for some reason).
Fast forward a month later, we had our first heavy rain. I went outside to check on the wall and I was shocked to find a huge flow of water eroding away in front of the wall. I frantically made a makeshift dam (with large rocks) to keep the water from further deteriorating the CMU wall and running off all the gravel Loni laid down. I contacted Loni regarding the issue and never heard from him. In September/October, I started to raise my concern with him and got very slow/flaky responses from him). After weeks of back and forth, Loni not only says he's not available for another month (since he's busy), he also wants to charge an additional fee to fix the issue. I've uploaded the picture of the wall as well as my ongoing conversations with Loni (# blurred out in accordance to Yelp's privacy guidelines). I am considering taking this to court....
Summary:
-- My CMU wall is deteriorating and cracking (only after a month it was built)
-- Loni and his team did not complete the project as promised (did not complete the french drain as agreed upon)
-- I paid higher than my original, agreed bid
-- The promised completion date was delayed by an additional 3 days for unknown reasons
-- Complete Masonry had very poor maintained machinery that overheated and leaked everywhere
-- Follow-up service was very poor and Loni refuses to fix the issue. read more