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    Complete Eye Care Center

    4.3 (336 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Complete Eye Care Center

    Eyewear fitting

    Complete Eye Care Center Photos

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    Reviews With Photos

    Marie D.

    Update: Just opened my messages here on Yelp and low and behold what do I find? The store manager Griselda leaves me a nasty message. Two years later! This should serve as a reflection of the POOR customer service you will receive if you ever find yourself in this horrible place.

    Jahanzaib A.

    My fiancé is now waiting in the emergency room to get her eyes checked because of their negligence. They only care about getting a sale by any means. The owner Adam didn't take me seriously the first time I left a review and had it removed. Now I'm waiting to see if they caused any damage to her vision. They don't value customer service. Went from saying you need to buy a years supply of contacts to letting us buy one box and it was the wrong prescription. It wasn't for astigmatism and they work with the doctors Jodi next door. Don't trust them if you value your eyesight. I've been going here since 2010 and I'm not sure what changed recently, but they are desperate to get you to buy anything because the astigmatism contacts are much more expensive so they gave her a regular one. Deceptive business practices because that brand doesn't even make color contacts for astigmatism. Be careful

    Cesar S.

    I lost my glasses over the weekend & was devastated. These people helped me out & also advised me on how to better prepare for a situation like this. Awesome service competitive pricing. I was blown away!!! Very happy I came in, highly recommend.

    My new pair

    GREAT SERVICES! Got my repaired glasses in less than 30mins! Honestly I paid about 200$ and was able to get a pair set and a brand new pair! Great value. The service here is fast. Will DEFINITELY BE BACK! Highly recommend this spot!

    5-Star Yelp Review I can't say enough great things about this optometrist and their team. I came in with a unique request: I needed my prescription lenses fitted into a pair of oversized glasses that weren't exactly easy to work with. Most places would've told me it wasn't possible or given up when it got tricky--but not here. The process took a couple of weeks, but they kept me updated every step of the way and assured me they were doing everything they could to make it work. True to their word, they pulled it off, and the result was perfect. I know it wasn't an easy task, but their persistence and commitment to finding a solution blew me away. It's rare to find people who go above and beyond these days. Most give up when things get complicated, but this team stuck with it until they delivered. I'm so grateful for their hard work and dedication. If you need someone who genuinely cares about their customers and their craft, this is the place to go. Highly recommend!

    Glasses
    Colin M.

    Great experience at this location! Got an unbeatable price on frames and walked out with a custom fitted pair that same day! The staff were very friendly and welcoming too, and I'll definitely be back for any of my eye care needs. Special shoutout to Martha who helped me pick a cool pair of glasses that I was stoked on! Mahalo

    Repaired work glasses!
    Christie N.

    This place was fast. They were all friendly and super efficient. I went there thinking I was gonna spend at least 30 minutes to repair my glasses but she took it to the back and came back and told me that they usually don't repair it but they made an exception. I thought that they still had to repair it, but it was done within seconds. I asked her how much it was gonna cost and she basically said it's free because it only took a few seconds. I am so grateful for this place. I can't wait to go back when I have more time to browse through all of their glasses. They have a huge selection to choose from.

    Glasses

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    3 months ago

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    Adam R.

    We appreciate your kind words

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    5 months ago

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    Photo of Matt L.
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    4 months ago

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    Adam R.

    We appreciate your support thank you

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    Photo of Marie D.
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    1 year ago

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    Adam R.

    Helpful 1
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    1 year ago

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    1 month ago

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    Adam R.

    The best review thanks

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    Photo of Samuel C.
    668
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    7 months ago

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    Photo of Adam R.

    Adam R.

    Thank you

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    7 months ago

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    Adam R.

    We appreciate it

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    1 year ago

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    Adam R.

    Thank you

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    8 months ago

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    1 year ago

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    Adam R.

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    1 year ago

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    Adam R.

    Thank you

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    1 year ago

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    Adam R.

    So sweet of you

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    1 year ago

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    Adam R.

    Thank you

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    9 months ago

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    Adam R.

    Ginger your so sweet

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    11 months ago

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    Adam R.

    Your the best thank you

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    1 year ago

    After a misunderstanding, Griselda went above and beyond to correct the issue. Appreciate the help and they do value their customer base.

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    Adam R.

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    2 years ago

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    Adam R.

    We appreciate the nice review Thank you

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    2 years ago

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    Adam R.

    Thanks

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    2 years ago

    The best optometrist ever!! This was the quickest and most efficient exam I ever had. Beautiful frames - go see !!

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    Adam R.

    We appreciate you

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    1 year ago

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    Adam R.

    We appreciate you

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    2 years ago

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    Adam R.

    Thank you so much

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    2 years ago

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    Adam R.

    Your so kind thank you for posting

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    3 years ago

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    Adam R.

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    3 years ago

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    2 years ago

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    Adam R.

    Your the Best appreciate your loyalty

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    2 years ago

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    2 years ago

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    Adam R.

    You look great thank you

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    2 years ago

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    Adam R.

    Thank you

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    3 years ago

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    Adam R.

    Beautiful Thank you

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    3 years ago

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    Adam R.

    We appreciate your loyalty Thank you kindly

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    1 year ago

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    Adam R.

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    1 year ago

    Excellent service and very friendly!! Very accommodating and helpful and quick! Nice people to work with I will be back

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    Adam R.

    Your so sweet Thank you

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    1 year ago

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    3 years ago

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    Adam R.

    Lauren your so sweet and kind Thank you

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    3 years ago

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    3 years ago

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    Adam R.

    We so appreciate your kind words Thank. You

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    2 years ago

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    2 years ago

    Great fast service. They helped fix my broken glasses in quite literally minutes. Highly recommend.

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    4 years ago

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    Adam R.

    We are sorry for any confusion of our contact policy

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    Page 1 of 9

    Complete Eye Care Center Reviews in Other Languages

    Ask the Community - Complete Eye Care Center

    What is the cost of contact lenses exam?

    Dr. Jodi Clark who is next door, works with Complete Eye Care she charges $50-$55 can't remember exactly foe eye exam.

    How much for contact lense exam?

    I bought there special I paid 180$ for 4 boxes and a check up and are still amazed at the wonderful service and staff. 5 stars

    Do they repair sunglasses? A friend accidentally set on my pair of ray ban aviators and a frame was bent a little...

    Sounds easy to fix we will be available 10-6 mon-sat there usually will be no charge. Please come see us

    View All 4 Questions

    Review Highlights - Complete Eye Care Center

    Special shoutout to Griselda, that's the girl right there always patient with all the questions and needs.

    Mentioned in 29 reviews

    Read more highlights

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    Manhattan Beach Vision Group

    Manhattan Beach Vision Group

    4.6(263 reviews)
    2.7 mi
    $$

    DANGEROUS MEDICAL NEGLIGENCE. THIS IS A UNCARING CORPORATE FACTORY POSING AS A SMALL LOCAL…read moreBUSINESS. Warning to the South Bay: This is NOT the local, caring optometry office it pretends to be. They are part of VSP Ventures, a massive corporate giant (Google it & see attached pic), and it shows. They treat patients like numbers on a spreadsheet, not humans and repeatedly got my eye exams wrong. The Negligence: For six years, they failed to diagnose a standard condition I've had since 2017. In July 2025, Dr. Lee removed my astigmatism correction entirely. When I explicitly told her I couldn't see and questioned the prescription, I was dismissed. A manager promised to call me back--no one ever did. The Result: I spent months driving with dangerous, blurry vision and wasted over $3,000 on 9 pairs of useless glasses because I thought better glasses would help me, but the problem was their incompetence. I finally went to a new independent doctor (Leaf Optometry), who immediately diagnosed the issue and confirmed Manhattan Beach Vision Group has been getting it wrong for years after looking over all my previous prescriptions. Do not trust your eyes to this factory. They care about volume, not accuracy. Go to a real local doctor who actually listens and cares.

    I had a disappointing experience. At check-in, I confirmed that my visit would be covered by my…read moreinsurance and was told that it was. Once I was in the room with Dr. Luan Lee, I agreed to an $39 out-of-pocket charge to check my retina. After the glasses prescription exam, Dr. Luan Lee suggested a contact lens fitting "to make the most of the visit," without disclosing that it would cost $150. I only learned of this charge at checkout. When I questioned it, the interaction became uncomfortable. They eventually agreed to remove the charge in exchange for deleting the contact lens fitting data. Additionally, my name was spelled incorrectly on the printed glasses prescription I took home, even after I asked for it to be corrected. The checkout experience felt rushed and uncomfortable, and I left without having my existing glasses tightened, despite needing an adjustment due to normal wear, which was disappointing. On a positive note, the technician who performed my initial tests before I saw the doctor was very professional and courteous. I am sharing this review so others considering this office know to be vigilant, ask detailed questions, and get clear confirmation of costs upfront. I will not be returning.

    Photos
    Manhattan Beach Vision Group
    Manhattan Beach Vision Group
    Manhattan Beach Vision Group - New iVue OCT. Images retina, gluacoma, and cornea, all in one!

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    New iVue OCT. Images retina, gluacoma, and cornea, all in one!

    Complete Eye Care Center

    Complete Eye Care Center

    4.3(129 reviews)
    4.1 mi
    $$

    My wife took our daughter in for an eye exam to get an updated prescription. This was our third…read morevisit to this location--and definitely our last. The staff member refused to provide the prescription unless we purchased glasses directly from them. That is not only unethical, but also against federal law. Patients have the right to receive their prescription after an eye exam without being forced to buy glasses on-site. We only received the prescription after our daughter's pediatrician intervened, which should never be necessary. To make matters worse, we were charged $120 for what should have been a $60 exam. This experience was extremely disappointing and unprofessional. We will be filing complaints with the FTC and BBB. I strongly recommend going elsewhere.

    My bi-focal glasses are ready, but they will need an extra 5+ days to include Anti-Reflection (AR)…read moreOptical Coatings. Because I've paid half of the total cost of the bi-focal glasses and Anti-Relfection Optical Coating, I am not allowed to have the glasses as is without the Anti-Relfection Optical Coating. SMILE Please when a service rendered for custom glasses especially with Bi-focal glasses with Anti-Reflection Optical Coatings, inform the customer the proper day and time it will take for glasses to be prepared. UPDATE 5-16-2025 I picked up the glasses and with a casing, but before I was leaving the parking lot, the owner wanted me to remove the review so he can give me a discount on the second pair of glasses. If this establishment wants my continued business, please make sure the staff is retrained to give proper times when customized glasses are finished.

    Photos
    Complete Eye Care Center - I was told they would gift my more contacts for my dissatisfaction. I was only gifted ONE pair on the right. I bought the left side.

    I was told they would gift my more contacts for my dissatisfaction. I was only gifted ONE pair on the right. I bought the left side.

    Complete Eye Care Center - Plenty of parking in their lot

    Plenty of parking in their lot

    Complete Eye Care Center - In all honesty this is one of the best optical locations I have been too

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    In all honesty this is one of the best optical locations I have been too

    North Torrance Optometry

    North Torrance Optometry

    4.8(153 reviews)
    1.6 mi
    $$

    I ended up here when my long-time local optometrist shut down abruptly, and they were exceptionally…read morekind and efficient.

    My first visit ever at North Torrance Optometry and I'm beyond words of the professional service…read morethat I experienced. I had a 4:30 pm appointment and as soon as I walked in, I waited about 3 minutes and they had called my name already. I was greeted by the front desk receptionist Silvia with a welcoming smile! I was then helped out by Micah who performed the preliminary procedures for my eye exam. He was very professional and took the time to explain what each state of the art equipment does. I was then seen by Dr Chad Shimazaki. Awesome optometrist. Very professional and helpful! He took the time to explain what all the results meant from my eye exam. He made me feel like I was part of North Torrance Optometry family already! Lastly, I was able to meet his father Dr Tak Shimazaki, the one who started it all. He was very friendly and welcoming. He was even doing some housekeeping to make sure the office was nice and tidy. Hands down I highly recommend North Torrance optometry to anyone looking for help with their vision. At the end of my consultation, Wendy who explained all the numbers and pricing to me was super helpful! I have nothing to say but positive things about this business! Very professional and great service!!! Highly recommended!

    Photos
    North Torrance Optometry
    North Torrance Optometry - My new Ray-Bans

    My new Ray-Bans

    North Torrance Optometry

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    Complete Eye Care Center - opticians - Updated May 2026

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