We received a free exam when we adopted our puppy from the SPCA, and we couldn't be happier with…read moreour vet choice. Dr Barker was very professional and warm in regards to the exam, and she was very helpful as well. Knowing that we were first time puppy parents, she gave us a packet and information on vaccinations and what we should be doing with our little one. The visit was very good for our pup, and it was immensely useful for us as dog owners as well. We would highly recommend this place.

I took my Golden Retriever to this practice & the experience was terrible. He is a nervous dog &…read morewas scared about getting vaccinations. The staff appeared to have no training in dealing with this, even though it is a very common issue. I stupidly allow the staff to take my dog in another room. I have no idea what happened, but they came out & said they could not treat him. They then prescribed some heavy duty medication, & advised to give it to my dog & schedule a future appointment. I did not. I now take my dog to Lake Katrine Animal Hospital. The staff is well trained, kept my boy calm, & was able to administer vaccinations & take a blood sample.

Our Logan the Corgi is about 9 years old and has been going to DCAH since he was brought back from…read moreAmish Country in PA. DCAH has always given him their fullest and sometimes too much attention as he is does love it ( if you know Corgis you know what I mean). Recently Logan pulled a nail out and we had need of immediate attention on the weekend from DCAH. They got us right in and gave Logan great service inspecting his injury, bandaging it and giving us a full report on how to look after him. This type of consideration is truly appreciated especially when one has a crisis. In our case thank goodness it was small. DCAH staff is always welcoming, considerate and loving to all pets. Dr. Haight provides Logan with the care one wants and should expect from their vet. Thank you DCAH for almost a decade of care for our now more mature older Logan.

They don't even deserve on star but the system needed me to put something in. I contacted them in…read morethe morning at 8:35am on Saturday, May 2nd, that my dog was having trouble breathing. I was told to take him to an emergency vet service even though they were open and my dogs difficulty breathing came from medicine they had prescribed. I was told they didnt have an open appointment and only one vet on. I told them I wanted to speak to the doctor. They said they were with a patient and would have to get back to me. This was around 8:55am. I live less than 10 minutes away. My dog died in my arms less than 1 hour later. I was stunned that they showed no compassion to myself or my pet who they had cared for since 2010. The doctor called me at 1:15pm and stated, "I'm calling to see how Cooper is doing". I informed her that he passed away in the morning. She never apologized or addressed the fact that they wouldnt let me bring him in. Maybe there is nothing they could have done but I guess we will never know because they didnt care enough to see him. They definitely are not the same place they were years ago. The only thing that is important to them now is money, not the pets that we love. My family is brokenhearted over the loss of our Cooper.

Dr. Jayme Motler has served as veterinarian to our dogs for more than two decades, caring for them…read morefrom early puppyhood through lives that have been long and happy thanks, in no small measure, to her skill and compassion. Dr. Motler pays extraordinarily close, skillful attention to her patients and to the people who care so much about them. She has always been ready to listen closely to our reports of symptoms or behaviors we observed. She is always eager to hear our questions, and she takes the time to answer them patiently. She has paid even closer attention to our dogs - in physical examination and appropriate testing - and so has been able to diagnose problems early, allowing for the best possible outcomes. (Our daughter, who lives out of state, can testify to this: Dr. Motler's suspicion of lymphoma in her dog, who was just visiting us, led to early initiation of treatments that enabled the dog to enjoy three more years with amazingly high quality of life that none of us would have thought possible.) Dr. Motler's ongoing efforts to stay abreast of the newest developments in veterinary medicine, along her technical skills as a surgeon, have kept our dogs in good health over many years. But in the last analysis, care and compassion - a genuine love of animals and appreciation of the places they hold in the hearts of their owners - may matter as much as sheer skill and knowledge in a vet. To watch Dr. Motler get down on the floor to play with one of our goofy, not-quite-sure-about-the-doctor basset hounds was to see a doctor who is far more than a knowledgeable technician. When our dogs were ailing, it was clear they knew that she cared about them and you could see the response to that care even in their body language when they had an appointment with her. If they went through a procedure at the office or had begun a new regimen of medicine, she always followed up with phone calls to check in on how they were doing. And when the time approached when a beloved pet was nearing her end, Dr. Motler always helped our dog and us navigate that heart-wrenching time, with deep respect and kindness, helping us judge for ourselves when the hour had come to let go. I'll admit it: our dogs have always counted (and still do) as members the family. And valuing them so highly, we could not ask for a finer veterinarian for them. Pleasant Valley is a bit of a drive for us, living in Lakeville, CT. But we are so glad that she is there!

First they make you pay a $75 fee up front which I will not get back. I called to have the cats…read moreseen so I could get them medicine so they could comfortably travel in our car during the holiday season which was just a few days away. I got there and was confronted immediately because I just walked in. I wasn't told to wait outside and call because they have a dog who would attack my cats, so it seemed rude. I went into a room to wait and I overheard two women talking about my visit there. The vet was speaking in a very condescending tone saying my cats needed liver & kidney function tests and she wouldn't just hand medicine over to me. She hadn't even met me or the cats yet but her tone was extremely rude. I didn't stay. They shamed me because I didn't have their vet records with me and pretty much called me a liar when I told them they had their last rabies shots in 2021. I even said if they needed another shot, that was fine. I called for a specific need and they weren't going to do that without driving up the fees they were going to charge me and I still wasn't going to get the medication to help ease the cats experience in our car. Worst part was my car is in the shop and I needed to rent a car to get them to the appointment. So all told I spent close to $300 between their upfront fee and car rental and this doctor couldn't care less. Don't go here. They are rude and don't care about helping you in Any way at all.

I was given an estimate for my cats dental work at another clinic with no specifics on what would…read morebe done, only that I was liable for a potentially very high bill without explanation of what will be required. I was a not satisfied not being given a precise cost estimate or what procedures would be performed - only a possible range. I called NVH and whomever answered the phone gave me a price range for dental work and luckily scheduled me in for that that afternoon. The Vet Dr. Harlec was very professional, informative and pointed out what was necessary. Her estimate was inline with the receptionists range. I was very satisfied and she also prescribed some meds for one of my babies.

Took my beloved pet here after a less than stellar experience at another local vet. Thought I'd…read morefound my new doctor but am sadly mistaken. PRIVATE EQUITY RUINED!! Dr prescribed meds for my pet, when I go to order said meds on their website am told more tests are needed. Ok. Make appointments for the tests, the vet has the day off-am with another vet that knows nothing about my pets issue, and "oh golly, your former practices records were not uploaded properly-so the very important vaccines we demanded your pet have before allowing you to buy the prescribed meds...not needed!" Seriously?! Go eff yourselves. Last time I subject my pet and my wallet to your bulls*^#.

The very best veterinary facility I have encountered in over 25 years of owning pets. Dr. Solomons…read morehas obviously created a community of pet loving employees that treat their customers' pets (as well as my beloved boxers) as if they were their own. From the moment we moved to the area and established a relationship with the clinic, they have been nothing but supportive, extraordinarily professional, and above the call of duty caring for our pets. Our boy Travis recently needed surgery of the mouth, and Dr. Solomons called us throughout that evening and literally met us at the clinic at midnight due to some possible complications. We were flabbergasted at this level of concern and care. Living so close to Middlehope Veterinary has enhanced our experience in moving to the area, and we are now certainly customers for life.

After speaking with Meredith at Middle Hope and seeing the reply .What they say and what they…read moreactually do is not out for the true concern of the animals. Remember a written response is just words. Actions speak louder than words. For those who still go there all the best luck and hope you never have any issues with them and all those who are considering think before deciding who you choose for your pets well being. There are many vets out there who are out for your pets best interest. Also, repeat sedation is also not safe for your animals so the fact that all they continuously want to do is medicate and sedate because they have no other options to deal with animals who have any issues is not a positive. A side note that we have used Middle Hope for years and this is how they treat their patients so again their concern of best interest for the animals is only to protect themselves and not try to work with animals that have issues.. The concern that Middlehope states about giving prescription medication for was about my dogs ear and I was asking for ear drops not pills. They can say what they want to continue to defend themselves and their facility but in the end they are not for the well being of the animals. They want things only their way. They are just money grabbers trying to take over the area with their continued expansion. Trust me when I say do your homework there are many other better vets out for the well being of your family members.

You will not find a better, more caring and thorough vet in this area. Dr. Michelle is just the…read morebest. VERY clean, professional practice with decent pricing and an incredible staff.

I would advise everyone to look elsewhere as the office staff and vet are uncaring, unprofessional,…read moreand money hungry. When taking our new puppy there we heard all about the raw food diet and pills you could get through them - of course at a major markup. However, we were not advised about random Saturday closures and lied to about "free nail clippings" with every visit. More recently when we visited for a shot and asked the vet to take a one minute look at our puppies leg she didn't have time to feel it but just to observe her walking. Great service and a true animal lover right there! They also like to stagger shots that other vets give simultaneously to get more office visit money out of you. When told of our disappointment with it was suggested we find a new vet. Gladly! I wouldn't give this place another penny after the dishonesty and lack of caring over the past few weeks. Glad to find out now though before wasting any more money or trusting the care of our new family member with a business that is just out for money.

I too feel badly that there are so many bad reviews on this site. I guess we have to remember…read morethat as a rule people only write a review when they are unhappy. Hopewell has given wonderful care to my old guy. He has gone from a dog that I thought had only a limited time left to an active geriatric. The staff has been wonderful and the vets are both competent and have a great rapport with the animals. My guy for the first time ever, doesn't stress at the vets.

We had a great experience with Hopewell Animal Hospital. They were so welcoming when we had a…read morehighly anxious dog. They did everything they could to help us and made every accommodation for us.

Been using ACE for years. Dr Wehrlin is so kind & compassionate. Unfortunately, the last 5 years we…read morehad to put both of our long-haired cats to sleep (at different times). Dr Wehrlin gives you all the time you need with your furbabies until you're ready. So happy we stayed with them each time. My college daughter had to pull off the freeway in California to Facetime with us to say good bye to her 16 year old cat, Oscar. When we lost our Nebelung cat, A-Rod, in November, it was beautiful & so peaceful. Dr Wehrlin also put A-Rod to sleep & her staff was extremely caring & compassionate. We received the nicest hand-written sympathy card from Dr Wehrlin, the vet techs & the assistants. It was so heartwarming to receive because we were so upset about him not being with us anymore. We knew exactly where we were bringing our new kitten, Zibanejad! She puts the pets at ease when they're in her care. We've used many vets before ACE but we're staying with this one!

Dr. Wehrlin and the Staff at A.C.E. are exceptional. Caring and compassionate. We have been using…read morethe for over 15 years. They were especially caring when we had to put our dog down