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Newburgh Veterinary Hospital

3.0 (81 reviews)
Closed 7:30 am - 7:00 pm
Updated 3 months ago

Services - Newburgh Veterinary Hospital

Pet physical or wellness exam

Pet vaccinations

Pet boarding

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One month ago today, I brought my parrot Isaiah in to see one of the avian specialist to check for feather loss some parrots get parasites and I wanted to make sure it wasn't because of that. That morning, my dog was playing with him like all my animals do he was part of the family. In their written report They said he was attacked by my dog, which is not the truth at all!!! Every procedure that is done cost money, and as the other Yelp reviews say the same thing it's all about the money read the reviews. The other reviews Also say they have called many times and their calls were never returned just like what happened to me. He suffered a bruise and that's why they did the x-rays, but the x-rays revealed nothing was Wrong He died in their care six hours later. I had an autopsy done, that revealed Isaiah did die because of his heart murmur and because of the sedation that was performed.that's why if a parrot has a heart murmur they should have a cardiovascular check up to make sure his heart was strong enough and no abnormalities. I have a long time friend who has been a Vet technician since 1988 had said the same thing. Autopsies do not lie and cannot be disputed!! I called the Vets office at least five times that I wanted to speak to Dr. Steinbeiser about Isaiah's death. No one ever returned my phone calls.(If People have nothing to hide They hide nothing)They didn't even ask for the report of the autopsy, Because they are afraid of a malpractice suit. I know this is long, but I have to add one more thing if I can save one more parrot there is a vet at Hudson highlands in Beacon, New York Dr Grodio is currently on staff for avian and exotic medicine in New York City and is the owner of avian home veterinary care. She works exclusively with parrots birds and exotic animals. Also she is a board certified in Avian practice by the American Board of veterinarian practitioners. If I only knew this, I have so much guilt. This would've never happened if I was there with Isaiah at Newburgh veterinary Hospital I have an auto immune disease and I was very ill at the time and couldn't make the right decision so my husband had to take him, and he also feels the guilt and there was no emergency contact after hours which which states absolutely any reputable veterinary hospital should provide an emergency contact number for situations where your pet experiences a critical issue outside of regular operating hours this is considered standard practice and allows you to reach a veterinarian for an immediate advice and care in an emergency. I called guardian veterinarian Emergency in Middletown, New York. They work with Newburgh veterinary hospital. They're open 24 hours on Sundays and Saturdays. I called On Saturday at 12:15 PM and they told me they don't work with parrots or exotic animals only cats and dogs. Unbelievable!!! Carolyn Steinbeiser said to my husband when he was leaving, he should be fine. No medical plan was put into place. This is inexcusable. Shame on you.

My fur babies survived this.
Krystal M.

Five years, multiple pets, and thousands of dollars later. I will never support an establishment that cares more about money than the animals. I contacted Newburgh Veterinary Hospital in tears because my house just burned down. I only had the clothes on my back but was able to get my beloved fur babies. The only reason I was able to get myself out and my disabled mother was because the family dog Epona alerted us that there was a fire. Epona's tenacity to get my attention since my mom is partially deaf is worth its weight in gold. Epona was the reason that my mom, 2 cats, 2 turtles, and I were able to get out of the burning house. Unfortunately, Epona and the 2 cats were burned and inhaled a lot of smoke. My mom and I were worried about our fur babies that survived a fire but needed medical attention. So we called the vet that we've gone to for the last 5 years. Due to Epona's extreme allergies repeat vet visits were a common occurrence. Newburgh Veterinary Hospital said they couldn't help us or put us on a payment plan in such a dismissive annoyed tone it broke my heart to be treated in such a manner. We then scrambled to call another vet and called VCA Flannery Animal Hospital in New Windsor. The treatment was night and day in comparison. I explained the situation and was told to bring Epona, and the 2 cats Sasha & Shiba right away. Sasha & Shiba are 10-month kittens that were in the heart of the fire and due to the smoke inhalation were coughing and sneezing so they were prescribed meds. Epona had burns all over and was also prescribed meds. Flannery Animal Hospital in New Windsor worked with us financially and was empathetic to our situation. I have always had pets and I always will and if I am going to spend thousands of dollars at an establishment I want to support the place of business that values my furbabies' lives. I do not support this business. CEO of INK CATS LLC

Teddy and Winnie

Great caring doctors and staff . Knowledgeable and friendly . Great hours when you need them .

Bailey & Lola
Chris F.

We are so grateful for the Vet's at Newburgh. We have 2 beautiful Guinea Pigs and they take such good care of them. One of our girls was sick and we called 12 different Vet and not even one had an Exotic Pet Vet. We called Newburgh Vet and the where able to see our beautiful Guinea Pig the next day Bailey & Lola gives Newburgh Vet 5 starts FYI- Our Puppy loves Doggie Daycare

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2 months ago

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Ask the Community - Newburgh Veterinary Hospital

Review Highlights - Newburgh Veterinary Hospital

. Desaro and Friedman are totally committed to providing the best veterinary care possible

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Newburgh Veterinary Hospital - vet - Updated May 2026

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