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    Comfort Response Team

    5.0 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Comfort Response Team

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Moore Home Services - Our Moore Home Services in action! We serve the entire Santa Rosa area!

    Moore Home Services

    (669 reviews)

    TL; DR: Outstanding professional work at a fair price when you need it!…read more I used this company 3 years ago to unclog my kitchen sink. (Me vs garbage disposal, guess who lost?) Fast forward to this current issue. I was frustrated getting replies of various prices or no price at all "We have to see it to give you a price" I didn't want to deal with the slow drain in my bathroom. That sink is brand new, I was so annoyed. I called Moore on the off chance they had availability. They did. Their drain unclogging price is clearly listed on their Yelp page. I respect that. Easy scheduling based on my needs and the pricing I clear, NO SURPRISES. Service provider arrived at the top of my appointment window, wore a mask, got to work. He showed us what the problem was so we could manage it ourselves should it happen again. Like I said, new sink. Like new NEW don't break by messing with it new. Now we know we won't break anything accessing it the way the service person did. I appreciate the professionalism, the mentoring, and the kindness. Bookmark this. I know you're too smart to pour chemicals down your drains to clear it, Get a professional to help and save your home pipes integrity. Fiver. Perfection. Satisfied.

    We were members of this company's HVAC and plumbing maintenance program for several years. The…read moreconcept is great - but execution was consistently poor. The biggest issue: they simply could not keep appointments. Frequent no-shows, missed windows, and last-minute reschedules turned routine maintenance into a recurring hassle. The second issue: constant upselling. Nearly every visit came with a "the system is fine" but we recommend additional products or upgrades. The final incident made us cancel: They performed routine maintenance on a system that was working fine when they arrived. After the maintenance, the HVAC unit wouldn't turn on. We were told it was "about to fail" and the maintenance did not cause the failure. (Debatable.) Conveniently, they had the part on hand but would only install it if we paid out of pocket - even though the part was under warranty. (Don't worry, another company replaced the same part under warranty the following day.) I would think carefully before signing up for a membership.

    Reyes Heating and Air - Mitsubishi heat pump installed at San Rafael CA:

    Reyes Heating and Air

    (151 reviews)

    Late to review but we've had a great experience with Reyes Heating & Air -- first to install our…read morezoned HVAC, and then for subsequent service visits. We found their prices to be reasonable. More importantly, Udiel (the owner) and his team are all responsive, friendly and helpful. When our heating system broke down over the holidays, they still were able to have a guy come out on Dec 26 (despite being closed) to identify the issue and order us a replacement part. He told us what needed to be done to prevent it from happening again -- essentially the crazy winds knocked the cover off a unit off roof loose and water got in. They managed to secure us a part quickly and replaced in before we had friends come over for New Years Eve. So grateful for their help during the holidays. Cannot recommend Reyes enough!

    I wholeheartedly recommend Reyes Heating and Air for HVAC work. Our furnace stopped working 3 weeks…read moreago on a Thursday afternoon. Jimmy Reyes arrived at 8am Friday morning to take a look and told us they could fix the furnace, but since it was old there was a possibility something else would fail in the future. We had installed the furnace and A/C condenser together in 2002 and decided the best course of action would be to replace both. Jimmy told us that the A/C unit would require a permit and that might slow down installation, and provided a competitive estimate. Fortunately, we were leaving for a week's vacation the following day but Reyes dropped off some space heaters to keep us warm in the meantime. A week later, Reyes arrived promptly at 8am to install the new furnace and A/C (having secured the permit). The team introduced themselves (so polite!) and placed tarps, etc. to protect our flooring. They worked diligently and completed the entire job in 2 days! Not only that, but they removed the registers and sealed all the ducts to maximize the heating and cooling. We could not be happier. The new furnace and A/C are super energy efficient, quiet and effective. Reyes Heating and Air set the standard for excellence and customer service.

    Wolf HVAC - Fits perfectly

    Wolf HVAC

    (14 reviews)

    Robert was great to speak with. I called his company in error thinking it was a company that…read moreinstalled the new AC units in my new home. It turned out they both have similar names and since the other company was not getting back to me after several messages, I asked Robert for some assistance. My heat in the upstairs of my house where the bedrooms are was not working and the temperature was naturally down to about 63 degrees...everyone was very cold and not the best way to sleep!!! Robert, though his company had nothing to do with my house installation, was willing to walk me through some trouble shooting for about 20 minutes. Again, he was under no obligation to assist me and he was very busy with his appointments, so when he knew he could not make it to my house today, he took 20 minutes to trouble shoot with me over the phone. Amazing, as the trouble shooting told us that the system was not set-up properly and once he talked me through it, the system was working fine....no bill, no visit, just an incredible generous person with his time. I will be calling upon Robert for regular maintenance going forward....I can't thank you enough for your help.

    Robert and his whole team is absolutely amazing!!! Our mini split AC had been having problems…read moreturning off randomly and eventually it just died and we couldn't get it back on. We called Robert and explained the problem and he was here the next day to take a look and diagnose the problem. He figured out that the mother board had overheated and fried so he ordered us a new one and came back with his team a few days later to install it. It turned on right away and the problem was fixed. They also checked everything else and for leaks or anything else that may be wrong. Now our Ac is back to blowing cold again and good as new. Robert and his team was prompt, efficient and solved the problem, they all explained everything very thoroughly through every step of the way. Everyone is super kind and respectful and his prices are fair. We recommend Wolf HVAC to everyone we know and will only use Robert and his team from here on out for any of our HVAC needs!!!! Thank you guys!!!!!

    Comfort Response Team - hvac - Updated May 2026

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