I have been here 3 times now and have had great experiences each time. In 2016 I was in a major motorcycle accident where I got ran over by a car. Luckily I came out of it with bruised bones / road rash and nothing broken and no internal trauma. Ever since the accident I have had issues with my right shoulder, especially as I work with my hands as a auto/motorcycle mechanic and maintenance mechanic for industrial coffee equipment like roasters & grinders as well as side work doing fabrication / repairs etc. I have really gnarly knots and issues in my right shoulder that require someone who basically is trying to kill me with their elbows, but knows what they are doing. Here is how the massages have gone with their respective names. Mia - Really great massage that is fairly strong. She was able to recognize fairly quickly that the center of my back just below my neck and along the left side of my shoulder blade has knots. She spent some time working on it and was very good. Spent equal time around the rest of my back as well. Eva - One of the partners of the shop who has 15+ years of experience. Sometimes when you get a massage it is obvious its a bit like rewatching a movie. Same movements, same pattern, over and over with no particular attention to detail. Eva is exactly OPPOSITE of this. Think of a specialty trained sniper honing in on a target from miles away. That is Eva. She immediately found the knots, bad shoulder etc. She asked me about it and I was able to convey all the issues. She also speaks the best English out of everyone else I have tried if you need to clearly convey an issue. She really knows what she is doing and was able to break up the problems really really well. Not quite as strong as the others, but that doesn't matter based on her technical skill. Really really excellent. Gina - I have been getting massages since about 2008ish. Hands down, without a doubt with only 1 exception via someone who left the industry Gina is the strongest person I have ever received a massage from. I have had a lot of walking on back massages that add pressure, but Gina was able to apply more force via her elbows bending over me from the side of the table than anyone who has walked on my back. She is not as technically skilled as Eva, but the strength is amazing. Now what is REALLY cool about this place is Eva's flexibility with my admittedly poor time management. I get 2 hour massages and recently specifically requested Gina due to her strength. She wouldn't be available until later, but I was in a time crunch. Eva who remembered me from a past visit offered to perform the first hour then let Gina take over the 2nd hour. So I got sniper Eva who worked out the fine details, then Gina at the end to use her Thor's hammer strength to finish the job. A last detail here. The showers are actually clean and nice. I like to get all the oil off of me at the end of a massage. I don't mind oil in a massage, but I hate feeling oily after. Some places I have been in have a shower that looks like its owned by a frat house. Mold, soap scum, a mildew smell, disgusting. When I had my first shower here a candle was lit, I was given a fresh towel, and everything was stocked and clean. Water is blisteringly hot too which is fantastic. No need for me to try new places. The only other place I would recommend at this point is Avee 9 in Redwood City due to the skill level of their walking on back massages using oil. That's a super hard technique to perform and they nail it. It is noisy there though and no shower. I moved from Redwood City to South San Francisco, thus why I gave comfort pro a shot. 10/10 would recommend. Haven't had a bad experience yet. read more

I'm pretty bummed because I was hoping to love this place. I did a walk in for a 60 minute "foot massage" and left with a service nearly 20 minutes early. These were rough time stamps of the beginning and ending of my massage. I left quite bummed because the masseuse only focused on my feet and seeing other reviews on here and my former experiences understanding of places that offer "foot reflexology" I was under the impression that I would be getting a foot massage along with a full body massage this was not the case (fully). Roughly 5-10 minutes before my massage was over the masseuse asked if I would like my shoulders, neck, and back worked on and I agreed thinking this was their process but she lightly worked and then stopped very quickly. I had also been put in the room with the water to soak my feet like a foot reflexology but it quickly fell short and turned into just a foot rub down and little back taps. Very disappointed. It felt like a waste of money and I won't be back. read more

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Not clean and not a good massage. Just like rubbing lotion on you. Rubs the neck to much now I have a headache. I don't think that she was a licensed massage therapist. Two men came out and they looked pretty satisfied but I wasn't. Maybe they don't want normal massage clients? Oh well. read more

My daughter and I had a 60 minutes Swedish massage! It was awesome! Will definitely go back. The team that worked on us was very experienced. Thank you. read more

In nice places good location very neat but the techniques to perform the massage are very bad they are not at all professional with their work For example, they want to steal your money back if you pay in cash they don't give you the returns they keep them read more

Wow what a difference! Had a massage by Eva, the manager! It was why i started going to this place. She was very apologetic for my past experiences. Definitely a return visit will happen. Thank you ! read more

I came here sometime within the last year for a couples massages. That experience was good. The massage was good, very standard, and relaxing, nothing too crazy for that experience. I came here today and wow. Eva did my 90 minute deep tissue massage, cupping, and hot stone. She did so good! She's amazing at what she does, and made sure I was comfortable the whole time. It was my first time cupping. She made sure I knew what to expect, and asked how I was doing throughout the process. The amount of pressure she applied was *chefs kiss*. Will definitely be coming back and making this at least a quarterly routine. read more

I paid for an hour and they said it would take 40 minutes and they keep coming back and forth to the front door and they have no information about the message. I definitely won't be coming. read more

Excellent & thoughtful massages here! Calm & quiet surroundings. They always find my "owwies" and work them away! Deep tissue IS deep tissue!!!! I usually do 1-1&2 hours. Wish I'd win Lotto so I could go more often!!! read more

Best massage ever tonight at the last minute. I am an out of towner that has been in pain for the past two days with my shoulders, neck and upper back. Eva and Coco worked out all of the tension. This was the first time I've experienced cupping and a real hot stone/deep tissue massage. The price was definitely worth it and more than reasonable. I highly recommend and will be going back soon. read more

So far off to a bad start. I called at 1:10pm asking if we can come in for 2 at 2:30pm and we were asked to come in at 2pm. We came in at 1:57pm and the lady at the front had said she can only do 45 min massage for $60 each. Okay, we agreed even though that isn't on the pricing options. I turned my Apple Watch timer on- mind you it was only 5 min and the lady started screaming for my masseuse. Then the front desk lady said that my masseuse will be back in 10 min, she had a regular customer come in for a "neck massage and he only likes her." it's been 15 min and my masseuse is no where to be found. If they couldn't take us in, they should've just said that. The management and owner has changed but not for the better. mind you, I'm typing this as I'm waiting for my masseuse to come back. read more

I do not recommend buying gift cards. I bought mine in March 2021., and there was already a sign that they had changed ownership, and the gift cards were no longer accepted from the old owner, you lose your money. And today, November 2021, they give me an appointment and we arrive and that no one notices them, and that the gift card is no longer accepted, because in July 2021 the owner changed. is a chain of scammers read more

I am a loyal client to this place and have tried other places in the past but always come back to Comfort Pro simply because they are the best. They are clean, friendly, professional, and the masseuse know what they're doing. Always leave feeling relaxed. I stand for hours working and have really bad knots in my back. They are very attentive and make sure to focus on your needs. Would recommend the 90 minute service and the price you pay compared to other places is very reasonable so make sure to tip well. Thank you again!! read more

walked in asking for an appointment for 2 people. the front desk informed us they could accommodate us at 2:20pm. maybe 10 minutes later we get a call saying they can no longer accommodate our visit and would not have any availability until tomorrow. very unprofessional service and lack of respect for the customer's time read more

I like this place very convenient with its own parking. People are friendly . The masseuse are very knowledgeable and listen to your concerns. I recommend it to anyone read more

Went in to comfort pro massage and had such and amazing and relaxing massage !! this place is a hidden gem in the Burlingame area I highly recommend I will definitely be back !! read more

I had one of the massages in my life here. I used to pay ridiculous amounts of money for massage services at fancy and above average places, but most of the times the experience was mediocre. On the other hand, I got some outstanding massages at average looking places. It's really not about how the place looks, it's about the person who is giving you the massage. This place is not fancy, but the massage I got was one of the best. Thank you, Jerry! I will be back for sure. read more

NEVER GO TO THIS PLACE!!!!! Things are wrong from the start. The customer service is the worst I ever experienced in my entire life. I called on Wednesday during their business hours to ask if I can make an appointment for 2 persons massage on Friday, then the lady shouted at the phone (literally SHOUTED): "HEY WE DON'T ACCEPT EARLY APPOINTMENT CALL BACK ON FRIDAY WHY YOU MAKE APPOINTMENT SO EARLY WE CANNOT BOOK IT FOR YOU". I didn't know that they only accept the appointment within the day, but is that the way they inform and talk to their customers? read more

Needed a massage due to my tight neck pain. Luckily, I was able to book a massage at the same day. This was my first time there and Eva did an excellent job. The location is convenient for me and parking is easy. I will return for my 2nd massage soon. read more

***NEW OWNERS, NEW REVIEW*** I've been to this place two times since the ownership change and I must say that I really like it . The service was great. And I like the music , it's really easy for me to relax and fall asleep while getting my massage. I will definitely be coming back here. Highly recommended. read more

I highly recommend this place. Just went two days ago I couldn't ask for more. The music, ambiance, and the massage, everyone was nice. We forgot our sunglasses and they came out to just give it back to us. How nice! thanks! definitely wanna come back read more

Comfort Pro Massage - And I'm they have a parking too! How convenient - Massage Near Me - Burlingame, California

I do a lot of traveling and desk work, so my neck and back have been bother me. In addition, I do a lot of running, so my legs were super sore. Eva, convinced me into the 60 minute, Swedish massage and I'm glad she it, because it was amazing! I will definitely come back and ask for Eva each time! read more

DO NOT GO HERE. Do not waste your time & money here. I had a gc so I didn't feel as bad about losing out but I would never ever spend a penny here. They were annoyed off the bat that I had a spa finder gift card. Horrible customer service & even worse massage! Lily was the masseuse... Long story short on the massage itself, she didn't know what she was doing AT ALL. Felt like my kids are massaging me. Then to make it a worse - she had long fingernails that kept scratching me every once in a while. She left the room 45 mins into my 90 min massage to get hot towels - one was so hot it almost burned my leg - and wiped the oils off. Then she continued to do mediocre and asked me "what else I wanted". So I asked her to do my neck & she did. No oils! At that point, I told her to just stop & left with 20 minutes left. Truth be told I should've left way before. Told the manager Maggie and she could care less. Gave me blank stares as if it was all my fault and said best time I should ask for a male masseur. Huh???!!! No tip and walked out. Please don't waste your time & money. read more

I called in and scheduled for my full body massage at around 1:30 pm and when I arrived they got to me right away. The service was great as they even drinks for you to have during the massage. The employees were so incredibly kind and friendly. After my massage I felt like a new women. I will be coming back here as this is my new favorite spot! read more

I have had ongoing problems with shoulder pain and lower back pain, and have tried several therapeutic massage places, with mixed results. But today I hit the jackpot! Anna, at Comfort Pro, is amazing! She really has a talent for healing. I felt like she could sense with her hands exactly where the pain was originating. I came away feeling completely renewed. She's the best therapeutic massage I've come across. Very professional and friendly as well. I'll be back! read more

I had picked the full body ladies 1 hr massage for $45. You get your own private room. I asked for a female to give me my massage. The massage was weak (and I usually ask for people too easy up on my massage, so this was very weak) and extremely uneven she spent like 15 mins on one section of my back. Somethings this is done to get a kink out or something, but this was just her rubbing the palm of her hand gently on my back. I should've just gone to brookstone and sat in a free massage chair. Then we came out to the lobby and they cornered me and pressured me to pay tip. Never coming back! read more

I went to this place today, and the lady named Lisa (the manager) has given me the best massage I have ever had in my entire life! She is so passionate about her profession, very nice, respectful, and kind. She just knows how to massage and has all the skills and interpersonal approach that every massage therapists should have. I was so tense because I worked so hard lately, but when she finished the massage session, I felt like I have a new muscles! She knows how to find the sore muscles and relieve the pain in the right spot. I will definitely advertise her business and go back to have another massage next week. This place is the best massage place in San Mateo. Thank you Lisa. read more

Saw the Grand Opening banner and gave it a try, clean interior, friendly staffs. Massage therapist was experienced and knowledgeable about pressure points, she applied perfect pressure to relax the muscles without causing any pain. Great refreshing experience, will be coming back. read more

Very bad customer service. I bought a Groupon and attempted to make an appointment by calling the business. The Asian guy (sounded like the owner or manager) refused to give me an appointment since I bought the Groupon and did not go through them directly. He was very rude and said I have to wait at least 48 hours to get an appointment (and it's not like this place is completely booked). I called a second time a few days later hoping to speak with someone else and he again picked up, this time being even more rude and basically hung up the phone on me. I usually go directly to the business so as to save them fees they have to pay to Groupon but I had to use Groupon this time to get my extra discount. He didn't even give me a chance to explain this. If you are a business owner in America, you need to follow the rules and have customer support skills and respect your customers and this guy does not seem to have it or care. And so I don't recommend this business to anyone. I'm working with Groupon to get my money refunded and I have also made a complaint to Groupon to be wary of supporting such businesses who are rude to customers. read more

Husband and I had the couples one hour massage. It was divine. Very professional and I was asked about how hard I wanted the pressure and if I was warm and comfortable. Will definitely come back. I had Lisa and my husband had Cindy. read more

DO NOT GO HERE!!!! I'm 6 1/2 months pregnant and was in dire need of a foot massage. So I dragged my girlfriend to come along with me to this place that that was so close to where we were having lunch. I paid $30 for an hour foot massage. The girl massaging me was obviously not a professional masseuse but I knew that going into this place. I just needed someone to rub my sore, pregnant feet. I'm not going to lie, she did a fairly good job with my feet however 30 minutes into the massage she left me laying on my back without a word as to when she would return. I slowly opened my eyes and noticed that my girlfriend next to me was still getting a massage but my lady was no where around. 10 minutes later I finally interrupted the man giving my friend a massage and asked where my lady was. He of course could not understand English and just mumbled something I couldn't understand. 10 minutes later the man massaging my friend started massaging my back. I asked him again where my lady was and he just kept massaging me and 30 seconds later he did a hard pat on my shoulders and said "OK!" as if finished with my massage!!! I got up extremely upset and headed straight for the managers desk and started to explain myself. I cannot even begin to explain his reaction. He was extremely rude and admitted that the lady who was massaging me was double booked and was now working on another customer. The funny thing is, that during my massage I heard someone walk in and asked if they take "walk ins" and if they had time. During the arguing I simply asked for my money back. Initially the manager refused then proceeded to give me $10 back. I insisted that I get a FULL refund since I was left unattended without anyone notifying me as to what was going on. He then told me that "I talk to DAMN much". Baffled, I didn't know how to respond. If I could explain the way he spoke to me it would make any paying customer very unhappy. I then asked for the owners name stating that I would report this incident to the better business bureau and he said "NO, she doesn't speak English." I told him that he left me no choice than to call the police. I stepped outside and called Burlingame police during which the manager followed, sparked up a cigarette right in front of me, knowing that I was pregnant. After getting off with the police the manager had a sudden change of heart. He decided to finally, after much arguing and hostility from him, that he would refund me entirely. When the police arrived I explained to them that everything was now settled. I must say that the Burlington police responded rather quickly and was very pleased with that. SO DO NOT WASTE YOUR TIME. A business like this in Burlingame will never last unless they improve their customer service. This was the worse experience I've ever had at any business. read more

First, let me say that I get massages regularly, and was thrilled that I found such an affordable place! I have been there several times and have always been very happy. Today, however, I received a massage from a man called, "Lucky." I was totally creeped out & feel like I was physically violated. They have signs on the wall telling you to keep your underwear on & not solicit sex. Now I know why. He basically oiled me up, pulled my underwear down & rubbed my butt. I like a good gluteus massage, but this felt creepy. The parts where he massaged my back and neck were actually good, but my bottom was exposed the whole time and I felt very uncomfortable as he kept rubbing it. When he massaged my legs, he pulled my underwear to the side, grabbed around my front over and over, and kept brushing against my crotch. It felt very violating. Seriously ... not ok. The worst part is that I was paralyzed. I should have told him to stop & that I was very uncomfortable. But, I froze. I was afraid, and did nothing. I even gave him a tip when I left because I just wanted out. I am ashamed that I didn't speak up to the woman at the counter. Do women come in wanting this sort of thing??? I will NOT return. read more

No Bueno! This place is great for a foot rub but don't go in here for a full body massage. The staff are not massage therapists, they are not licensed and not trained. You will get a rub down and that is it. My massage was super weird and creepy. This random woman came into my room, didn't introduce herself and just started rubbing on my back. No one asked me how much pressure, any sore spots, nothing. THEN, she pulled my underwear off my behind to expose my bare a@@ and kept rubbing me with with lots and lots of oil to the point I thought I would be asked to engage in a wrestling match afterwards. I tried to ignore it but once it was super clear that this lady was just rubbing me down and was not trained, I was very creeped out. I used a Groupon....and would only go back for a foot massage. read more

DO NOT GO HERE! This was the WORST massage I have ever gotten! I get a mani-pedi a few doors down and thought how convenient it would be to get a quick massage. I paid for a shoulder, neck & head massage and she concentrated on my buttocks, barely touched my shoulders and never touched my head or neck. She was an amateur and the absolute worst! Not only was this a waste of $$, most importantly a waste of my time & patience! Am now getting a real massage. read more

If you're reading any 5 star reviews on here, they're lying. I just read one mentioning Helen, who I made an appointment with and was told they didn't have there and it didn't matter. Really? I've NEVER had bait and switch like that before. Don't buy the Groupon. It's a waste. This place is fishy, at best. I've had loads of massages at legit places, this isn't one of them. I'm not even sure if the masseuse has ever been to massage school or if she isn't working off her debt. There's a tiny window in the door of the treatment room that I didn't see until I was leaving. THAT is disturbing and NEVER a sign of an above-board place. It's a quirky thing but legitimate places also have a certain smell - like the best aromatherapy ever. Not here. It smelled gross, like leftover restaurant food. I should have run right then. read more

Great massage from Eva! This is not your basic reflexology spot. You can get a quality Swedish massage here for $70/hr. Perfect balance of a relaxing massage with some focus on problem areas. Will be back to see the team here! read more

I was a little skeptical of this place, a rather non-descript hole-in-the-wall in a somewhat dodgy area among auto body shops and darkened storefronts, but I gathered up my courage and went in. The elderly gentleman at the front desk seemed a bit put off when I arrived, seemingly unannounced. I had booked a 1-hour full body massage via their online appointment system, and he had some trouble finding my appointment. He made several sounds, gestures and facial expressions which I read as mild frustration, but I didn't take it personally and decided to turn on the charm and make light of the situation, which got him to smile and improved his mood and demeanor. Once he had my appointment confirmed and payment sorted, he showed me to the massage room, kindly pointing out the restroom along the way, which I made use of before my massage. The facilities, although bland and lacking in decor, are very clean and well organized. Jenny, the massage therapist who helped me was very sweet and soft-spoken, asked me to point out my problem areas (neck, shoulders, calves and feet) and went to work with great skill and just the right amount of pressure. She found knots that I didn't even know existed, and worked them all away. After a blissful hour she met me in the lobby with a cup of water, and I was so relaxed and happy in that moment that I gave her a hug (and a nice tip). Don't judge a book by it's cover. If you're looking for a no frills, fairly priced and skillful massage, ask for Jenny at Comfort Pro Massage. Be kind to the gentleman at the front desk, some others have posted that he was rude but I find that a smile and use of the words "please" and "thank you" will diffuse even the grumpiest of people. At the end he asked me if I was Filipino and he said "mahal kita" and "magunda ka", which means "I love you" and "you're pretty" I'm really only taking a star away because of the hiccup with the online appointment system. This place is close to my office and melted away all the stress from my workday. What's not to like? read more

Their normal rate is $40 an hour which is really cheap for the peninsula. The ambiance is okay. Nothing special. Not sure if it's because it's my first time, but the lady spent an extra 10 min on me and did a really good job. I like deep tissue and the lady was more than strong enough to get into my knots. I wish they had discounted packages. Comfort pro, you just began but I'll be seeing if you turn pro... read more

I recently went to Comfort Pro for a 60 minute massage using a Groupon. I'm one of those people that like it when it hurts so good. Well, unfortunately, it was not the case here. While the pressure was acceptable, Angela had NO technique. For my back, she was basically using her knuckles to go up and down my back for 6 minutes or so. She'd be better if she was trained to do massages. According to Yelp, Ken is good. However, he is no longer at this establishment. Go at your own risk?! read more

Great location directly across from Broadway train station. Plenty of street meter parking and a few off street in lot. Friendly service, good amount if massage pressure and very relaxing environment! Super price, $20 for one hour foot massage..benefits of full body massage without the spa experience! read more