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Comfort Moving & Storage

2.5 (70 reviews)
Closed 8:00 am - 8:00 pm

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DAMAGED FLOOR

If I could give no stars I would. DO NOT HIRE THESE PEOPLE!!!!! They act all friendly and nice, referring to Quinelle Crump, and he says he has been in the moving business for over 20 years but he damaged my wood laminate floors moving a chest of drawers. He tried to say it was the chest that had metal on the bottom. Well, if you are an "experienced" mover you know how to move a big chest of drawers without scratching up the wood laminate floors. And not in one spot, several areas were scratched up very badly as the pictures show. Quinelle repeatedly said he would repair the damage but has he? He is a liar and a fraud, claims insurance would take care of it but since January he has been avoiding my calls. He ignores my calls now and when I call from different numbers he will answer. And I have an item that is gone since the day of the move where Quinelle was in the room with this item and now it's gone ? Ironically in reading all these other bad reviews I see lots of people have had items stolen after this company moved their belongings. It's ok though, he wants to play games we can play games. I have a really good friend who is a civil law attorney and I won't have to spend a dime to go to court. Quinelle you should have fixed my floors because this is gong to be way more costly for you than if you had just repaired the damage YOU CAUSED to my floors. I will be making police reports for the damage and the theft of property. AGAIN, DON'T USE COMFORT MOVING AND STORAGE!! They will damage your property and not repair it, then they will ghost you. Cowardly pathetic behavior for a so called business man if you ask me. Own up to your mistakes Quinelle and make it right. This is the one time your not going to get away with repeatedly doing this to people. I'm going to make sure of it.

Furniture properly wrapped and team carefully bringing it down the hallway

Great team to work with! Quick to respond and available when booking in less than 24hrs. Prices were reasonable in comparison to other companies. Team was polite, communicative, and professional throughout the whole process.

Storage unit after being cleaned out by Q & Joe of Comfort Moving...so fresh and so clean, clean!  Thanks guys!

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6 months ago

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2 days ago

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3 months ago

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4 months ago

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8 months ago

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9 months ago

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8 months ago

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11 months ago

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6 months ago

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2 years ago

Business owner information

Photo of Quinnelle C.

Quinnelle C.

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5 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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1 year ago

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2 years ago

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4 years ago

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2 years ago

Q and the crew! These guys were very hard working individuals with positive attitudes.

Business owner information

Photo of Quinnelle C.

Quinnelle C.

Glad we can be of service

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2 years ago

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5 years ago

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4 years ago

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1 year ago

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3 years ago

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4 years ago

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6 years ago

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7 years ago

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5 years ago

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4 years ago

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6 years ago

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5 years ago

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6 years ago

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Patricia S.

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5 years ago

Joe and Wesley were legit! Most definitely will use again! Very professional and pleasant to work with.

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Ask the Community - Comfort Moving & Storage

Do you offer long distance moving? If so, how far are you willing to move a customer and what is your pricing for long distance moving?

View All 2 Questions

Review Highlights - Comfort Moving & Storage

My movers Q and Westley are top notch guys and provide a excellent customer service experience.

Mentioned in 2 reviews

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Meticulous Moverz

Meticulous Moverz

(20 reviews)

Brandon was courteous and professional all the way through the process. He was responsive and…read morecommunicative which is why I chose them. Im glad I did because I ended up packing ahead of schedule and he and the team were able to get my move done a day early with one day notice from me. I was so thankful because then I had more help from my family to unpack. They wrapped everything well and nothing was broken, which wasnt the case with my movers I hired for my last move. I will say the crew (not Brandon) did start to get tired and off track toward the end but ​ended up completing about 30 minutes ahead schedule of my quoted price. I fear if we would have only had two movers we wouldn't have been able to get it done in 6 hours. (3 Br 2 Bath 1600 sq foot house) All to say, three movers was the right call for this size project. Thanks! ​

We hired this company (specially Brandon) to help move our belongings to our new apartment. I do…read morewant to start by saying the team was very friendly and accommodating, especially when we ran into unexpected issues with our leasing office not giving us keys when previously agreed. They were patient and worked with us through that situation, which we appreciated. Unfortunately, that's where the positives end. Despite being told multiple times that the truck was "fully loaded," we returned to find several large items still left behind in our garage (see photo). These weren't small or easily manageable things -- they were exactly the type of items you hire movers to handle. At no point was it communicated that anything was being left. That's the biggest issue. If something doesn't fit or can't be taken, that needs to be clearly stated in the moment -- not discovered after the fact when we have already paid ($1100+) no longer have a way to transport it ourselves. What made the situation even more concerning was the complete lack of communication during the move. At one point, we lost track of them entirely (no response for nearly an hour)... as a result my partner ended up having to drive (12 minutes) back to the old apartment to find the truck leaving, then had to follow it for an extended period of time due to genuine concern about where our belongings were going. There were multiple wrong turns, and later the explanation given was that one phone had died and the other was in the back of the truck and couldn't be accessed. All of this happened while they had our garage door opener and full access to our home, which only added to the stress and concern. No customer should be put in a position where they feel they need to monitor movers to ensure their belongings are safe. We understand that moving days can be hectic and things don't always go perfectly, but clear communication and follow-through are the bare minimum -- and both were lacking here. While we appreciate their friendliness and flexibility, the job was not completed as expected, and the lack of transparency left a bad impression. If you use this company, I would strongly recommend confirming in person that everything is actually loaded before they leave. We won't be using them again.

Comfort Moving & Storage - movers - Updated May 2026

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