Laura Was very helpful my retail center agent was absolutely awesome so so helpful not just…read moreknowledgeable but very, very friendly. This is why I'm giving a five star review.!!!

Every other month, we are addressing an issue with this company. The "contract" price means nothing…read moreto them. They continually try to overcharge and then when you call them, you're on the phone for a good hour with someone that you struggle to understand, who finally comes back and says they've gotten the "adjustment ", which is your contracted amount! What?! It's not a favor. It's what is in the agreement! I cannot wait til December- bye-bye RCN!

They are the worst. Expensive bad customer service. Sell you things you don't need and then you…read morecan't return them because you have no time to return.

I was in Hegins, on Park Road today, and we had this guy in a Comcast truck show up. He blocked…read morethe yard when he parked to inspect a pole, and when asked to move, he got angry, stayed out there for another ten minutes, slammed his door angrily, and then finished by flashing his headlights on high at me and a neighbor while we stood by and waited for him to move. I like the service, but their linemen need some anger management.

Requested service to repair the cable leading from the modem to the wall. Technician MARK responded…read morewithin 2 hours of my call. Repair completed within 20 minutes and Mark extremely professional.

Pay for 1 gig and can't watch TV without buffering every 30 seconds. Phones drop wifi constantl…read more Can't work from home as a physician. Service techs here 4 times in last 2 weeks and everything is worse now than ever. Can't get a supervisor to call me back and they are never available when I call. All that for 283$ per month!!!

Garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage…read moregarbage garbage

Xfinity HomeA very upset customer, my 1st year service was excellent!!! which started in June of…read more2018. Then the lies starts from May of 2019 upon the time for my renewal I have not been happy customer since. My account was handled very unjustly, being lied to shouldn't justify a sale my bill went from $61.89 to $400.00 with the request of equipment because of a agent error for a sale back in May. So they now want to pay the early termination fees along with other fees just to restore service also knowing they have a monopoly in certain areas, I wonder doXfinity Centergive the same treatment for service to family's in your home state of Pennsylvania. After further trying rectify the situation on several occasions asking for Management to return my call or even to listen to the recorded calls to no avail, I should not have had to endure such service for an agents ErrorXfinity

Had their service for several years and the overall reliability is good. If you are a casual user…read morewho just wants to browse the internet or stream YouTube and Netflix then it will work. However, their packages and speeds are seriously limited and outdated. As a heavy user of download and upload $110 a month for only 100 download by 10 upload is seriously disappointing. Had Spectrum been allowed into the area I would have switched long ago, solely due to the fact that they offer more robust packages like 400 down by 20 up for $85/mo and even up to 940 down by 40 up, for $110/mo. As time goes forward more smart devices that use bandwidth are being connected and 100/10 just doesn't cut it for powerhouse users. The most frustrating part is even their business lines offer only up to 125 download for a base price of $195 before taxes and fees, and NO increase in upload at all which is disheartening. Some people in the area want more out of a local ISP and they can't offer what we need, especially as some of us work from home and need more throughput without the fear of bottlenecking or dropping. This is honestly a reason that I have considered leaving the area, because I can't get what I need out of them. I will say that when the service goes out it can be a bit of a hassle trying to get your issue fixed. If you call after office hours you are outsourced to a call center which typically results in having to call back again during office hours to get a tech scheduled and then come out to look at your problem. However, if you call during office hours depending on how severe the issue is you may be able to get a tech out same day. Just be sure to know specifically what is going on and what issue you are having otherwise the diagnosis may take a while. Everyone that works at the company is a pleasure to talk to, and is very helpful but it definitely has that small-town company feel to it so some restrictions will definitely be in place. If you don't do a lot of file sharing on line and just want to do basic browsing and some video services then you should be fine.

After we lost power yesterday our internet was not working. Cory came to the house today from…read moreHaefele and installed a new modem and router and helped set up everything back to Wi-fi. thank you very much Cory!!

I wanted to find an alternative to Dish since I couldn't stand to continually pay for equipment…read morerental each month. The offer from Direct does NOT charge rental fees. But this isn't the best part I never, ever had such outstanding customer service from a company and the thanks goes to Brad! He patiently answered my questions After I received the agreement he again answered my questions patiently and professionally. He then scheduled installation and paid the early termination fee for Dish Sweetwater management should be honored to have Brad in their customer service department Thank you Brad for an outstanding customer service experience!!!!!!

From the owner: Sweetwater Satellite has been serving the Fillmore and surrounding areas sInce 2010. We pride…read moreourselves in providing the best service and entertainment experience to our customers. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with unbeatable value and local service. Call us today to cut the cable and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).

Absolutely horrible. Bill went up triple and there's a hardware issue that the repair guy the send…read moresays "always breaks" and when it ALWAYS breaks, they try to charge it a service fee. Stay away. Stay far far away.

Worst ever!!! The internet and TV is always down. today it has been down for 6 hours so far and…read moreis expected to be down several more hours. Their customer service is useless.... if you can get a live person. We went with them to save money , they talked a good talk when they are trying to sell you the service but it is totally not worth it. We are going back to Comcast. it may cost a little more but we never had all this service interruption. Stay away from this company.

The worse company I've ever dealt with. All of the agents are misinformed concerning the service…read moreand their ability to rectify situations. Hidden fees involved in every step of their contracts. Tread carefully if you are considering dish as your television provider.

I reviewed them at their hq already. But local is probbaly more helpful for the locals. Just a…read morethought. Ive been a cable subscriber most of my life. But a few times Direct TV has come my way. And its never been easy for me to get the hang of. Most recently it was at a home I manage, and I could not get Direct TV and Verizon to work together to get the TV and all the rest working at the same time. So frustrating. We finally just went to TWC.

STAY FREAKING AWAY AT ALL COST!!!!!…read more I currently am a FiOS subscriber. Not always happy with Verizon however I've never had an issue with their TV services. I am trying to calm down because the tactics that Direct TV use are illegal. They charge credit/debit cards without prior authorization. Try and file a complaint against them with the Attorney General or the BBB. Useless. I just got charged $60.00 on my debit card. I don't have their service. Never had. Had to jump through hoops to get this removed. Cancelled my cards and am waiting for new ones to arrive. Similar experience several years ago while trying to close out a family member's account. The account was charged after MONTHS of close and personal talk via landline. I don't wish to get into the deets however the employees of this company lie to suit their quota needs. File a complaint with the FCC. Next on my list.

Been with them for almost 4 years now and I have had nothing but trouble with them since. Phone…read moreservice dropping and then in the middle of calls dropping saying sim failure

Awesome service, awesome employees. It's really that simple. Best coverage and service, forget the…read morerest. Oh and by the way, Verizon just re-acquired Alltel. Bet phones, best service, best everything.