He was so very communicative and knowledgeable on the box. He also helps after the installation…read morewith any questions or concerns and has YouTube videos for almost every scenario. Recommended him to family and several also purchased. Way cheaper than cable and other streaming services. Huge selection of shows and movies.

Excellent customer service! The set up service was great but the continued support answering any…read morequestions afterwards is amazing!

This is their business schedule from their own website: And based just on that…read more Friday closed Saturday closed Sunday closed Monday 8-5 Tuesday closed Wednesday 8-5 Thursday closed Confirmed by this business 1 week ago

This guy Phillip is soooo rude hungry and unprofessional......I will NEVER recommend this cable…read morecompany. He is very angry...be careful

She wanted to go back and forth with me, then escalate -- right in front of the manager, who also…read morewanted to debate with me -- even though I kept saying I just wanted to do my return and go. They don't have to deal with someone who's frustrated at being inconvenienced enough to come back in and return something in the first place, because I wasn't given the right information to begin with. On top of that, I was annoyed with all the intake questions when I kept saying, let's just get me over to a kiosk and pull up my account on the screen -- everything you need is noted there. They wanted to stand there and debate whose "energy" was the problem. Absolutely horrible, and some of them just plain unprofessional. I have a right to be mad. I wasn't disrespectful -- I just didn't want to deal with Teresa after her abrasive, combative approach annoyed me. And once I was being helped by the manager, she still thought it was okay to come back over, even though I clearly wanted her away from me.

I would given 0 stars if I could. My elderly father attempted to set up his own account but was…read morescammed by this company. Instead of charging him $25 for the initial instillation, he was charged $2500. That's right, 100x what he actually owed direct from his checking account, and we have yet to see the refund even though it has been more than the 3 business days we were assured it would take to rectify the situation. I spent nearly 1.5 hours on the phone this AM getting passed around and eventually hung up. I am seriously considering legal action against this company.

I've had Kinetic WiFi service since October of 2024 and it sucks! It's out at least twice a month…read moresince it was installed and I was paying for a service contract in case something happened, well that was a $20 a month charge for "just in case" well after they changed everything out it worked fine until I had to begin Restarting everything again each day sometimes restarting up to 10-12 times per day. I know ridiculous right. I was told the diagnosis says it's fine and I have 1 bar on LTE and they call service with a smile well here's my review You Suck!!

We have been without internet for a week. I asked for you to cancel my internet on the 11th and was…read moretold it was done. Then you charged me for march and it shows me as an active customer still. Every time I call in it takes forever to get any help or resolve to my issues. You owe me money in a refund. This is out of control how horrible your customer service is and how little you care to take care of your service and customers. Ten weeks later update. It took a week of no service to cancel. It took them over a week after that to actually remove the internet. Then they never refunded the month of February. They charged me for march. And they owed me money for over charging me from months before. They refuse to pay me so now we will be going another route to handle this. I would avoid this company like the plague at all costs!!! Even the supposed owner who replied has no clue what her or the parent company have done or are doing. In today's business climate I can't belive that this kind of customer service is tolerated by anyone. They have to be paying people for reviews or offering deals to get them at signup. .

Terrible customer service and software…read more Using DirecTV NOW and - the first couple months- no problem. Then, out of the blue, starting before Christmas, I was unable to access on either TV. I was required to enter my User ID and password anytime the TV was turned on. Several calls to customer service, installing the app on my smartphone, uninstall and upgrade the software on the TV...and I was told things were set. Well, I have now turned on TV 3 different times today and twice have had to enter password. Customer service doesn't care. Will not return calls and the chat is worthless...

I had called last week to set up a payment plan I'll approved. It was to begin on 8 January. I get…read morean email last night telling me that my service has been disconnected for nonpayment on the 30th. I call them this morning and tell them that wasn't the date that was picked that was 8 February And they said well that's what was putting in the computer so not only are they not turning it back on, I have to pay my bill in full plus another 200 for a reinstall it. Because it was their fault. When I spoke to a supervisor, the supervisor said, we could go back-and-forth on this, but it's not gonna matter because once you get the email that you're being shut off, there's nothing more he can do. It was the biggest scam I've ever seen. I've been with them for years and all of a sudden recently, I started getting these emails from them saying that my bill has been running late which it hasn't and that my payments were dollars short which they weren't and I kept sending proof over. It was terrible. They finally I told him just keep it off. I can't deal with you guys anymore

Kevin at the Xfinity Harrisburg PA location on Jonestown Road was absolutely amazing with his…read moreservice in getting out mobile phone service switched over from another provider. His expertise and patience was very much appreciated with the bumps we encountered with the former provider of our service. Much thanks to Kevin for an amazing job.

I have dealt with Xfinity in Harrisburg for years. Their service has declined. I was lied to…read moremultiple times, including convincing me that the problem was my phone. I reluctantly purchased a new phone, which requires a plan upgrade. Two days later I returned it, because I was lied to about the plan cost. It took months to return to the lower priced plan. When I tried to get help about it, the manager on duty was extremely rude and insulting! It took months, but I have proof that Xfinity is scamming customers by data loading accounts to make it look like you're using way more data. I average less than .25 gig/month. They data loaded my account to over 3 gig! DO NOT USE XFINITY MOBILE!!!!

I only have internet with them. I don't watch much TV so really no need to have the cable…read more The internet service is fine. It is much faster than Verizon's service in this area. Plus I seemed to have trouble with Verizon at least once a month. No internet problems here. I had to scan and email a copy of my lease before I could get service. I had no problems with this. So far, so good.

Requested service to repair the cable leading from the modem to the wall. Technician MARK responded…read morewithin 2 hours of my call. Repair completed within 20 minutes and Mark extremely professional.

My dad has been a customer with Dish since the beginning..literally. I never got involved with his…read morebills until recently (to help him learn how to pay online). I was astounded when I saw how much he pays for this service! He watches around 10 channels, 15 at the absolute maximum. Dish needs to come out with an option where we can personalize what we want to watch, not what THEY want us to watch. It's not fair that we should have to pay such an absurd amount of money for something we don't use! Plus, as soon as it starts getting cloudy we lose signal! Forget about it it rains or the wind blows faster than 5mph, our signal is gone long before then! Which brings me to my next point. We've been losing a bunch of our channels due to "complete loss of signal" for over a week now. After a 20 minute conversation with a representative I couldn't understand and a bunch of "tests" he had me run, he finally set up for a technician to come out and fix it. Fast forward to the next day, the technician assessed the issue but long story short, he couldn't fix it. Before he left he asked to use the bathroom. Which we, of course, allowed. The next person to use the bathroom noticed that the water was still running in the tank of the toilet. My dad came to the conclusion that the technician broke the flapper by pushing too hard on the handle when he flushed. Not an expensive/difficult fix but that's not the point. Moral of this review: I do not recommend Dish. Not one part of this company is worth what you'll pay.

Don't ever get dish network you will regret every minute of it I got dish a few months ago and they…read morekeep telling me that my bill would stay around 150.00 it didn't it's never been what they said and now I just payed my bill and two days later it want 80.00 dollars more up for no reason and when I called them they couldn't give me a reason why it did and rude as hell and they won't help me too figure out why my bill want so high up then they won't help you if your receivers stop working or there charge you for it even know you have insurance on it there rude then they tried too use the same person off as a manager on me thinking that I wouldn't know her voice what ever you do do not get dish network you will REGRET IT