We have been doing business with Will County Well & Pump for many years. Unfortunately, it appears…read moreeach time we call with an emergency, it has been increasingly more difficult to get service. Today was our last time calling Will County for service. A service tech returned my call in the morning, he asked for details of the issue and confirmed the location, even told me he was nearby and headed our way. Sadly, this was too good to be true! I had 3 employees on standby at our location waiting for the service tech to arrive, who never showed up. I represent a company who services hundreds of customers daily, with a pretty good reputation. I cannot put our reputation on the line by depending on Will County. Needless to say, We will be looking elsewhere for well repairs going forward.

I called 2 times with an emergency. Receptionist said she would page someone both times. I never…read moreheard from them. Went with another company who responded quickly.

Found a leak in my well line to the house one morning, couldn't find anyone to come out and look…read moresame day. Some people flat out refused because it was too close to my front porch. K&K were there within the hour. Very open and honest about options and pricing. My well turned into a much bigger project but they stayed with our budget and finished faster than originally expected. 24hrs from contacting them my well was fixed!

I am very impressed with the quick response, professional attitude and honest pricing. When I…read morecalled with a water concern, the service manager Ken called back within less than 30 min. The next day the 2 man crew showed up on time at 9:15. They were here for 5 hrs . They replaced the well pump. They never charged a penny more than the estimate. Joe did an outstanding job. I appreciated their honesty and fairness. I highly recommend K&K drilling

Since previous owners of my home had used this service I got the company's phone number off an…read moreinvoice. After not understanding his explanation I asked a few followup questions and he swore at me and hung up. Years later when I had some work done on my well I learned this guy charged for 390 feet of wire, pipe, and service to now learn it was 280 all this time.

This is by far the worst 'business' I have ever dealt with. The owner is like an angry child that…read morealso is a sexist. He yelled at my wife and told her to have a man call him because he cannot talk to her and hung up. When I called him back I and asked why he hung up he swore at me and hung up. I would be embarrassed if my 12 hear old did this. I would rather sponge bath in bottled water than work with this mean owner. Also there are other services nearby that were pleasant to deal with.

Amazing and personalized service. The service and information they provided while my mom was…read moreselling her house was outstanding. They have made a customer for life.

I've depended on these folks for years. ALWAYS pleased with their hard work and knowledge. A…read moremust-have for Goose Lake water issues.

Needed repair on supply line and we've used this company several times in the past, as have many…read moreneighbors. Adam, Zak and today's crew of Luke and Kyle are friendly professionals who respond promptly, are on time, efficient in their work, with very fair pricing. We highly recommend them.

When the pump to my well went out, I contacted Peter Snelten & Sons for repair, based on reviews. I…read moreactually got a fourth generation Snelten for the repair from this 100+ years old family business! The two men that made the repair were personable, listened carefully and very professional. The price was also very fair and reasonable. As a female head of household, trust and honestly are so important to me, especially when it comes to quality workmanship and price. Snelten delivered. I'd readily recommend their services to others in the Lake County area for your well and water needs.

Had them replace my well tank, very poor on the communication, didn't make it when they said they…read morewould be here. days later they show up and replaced it, price went up an additional $500 for no reason. Next day it started leaking, been waiting two weeks for them to return and fix the repair. I would recommend another service that truly stands behind their work and can communicate effectively on when and how much for their work.

A big shout out to AAA Pump & Well! During a test for a mortgage refinance we found our well…read moretoxicity was really bad. We called Huemann Well (also great guys) to ask about chlorination but they were heavily booked and recommended AAA (great thing to do) but they said they were booked for two weeks and to call Huemann ! When I explained the situation John said he might squeeze us in as he'd be in the area. He called the next day, was three minutes out, came in and was very thorough checking the well tank, well, and helping my wife shutdown everything then did the chlorination explaining everything fully. Kudos AAA Pump & Well and John in particular!