SUPER satisfied w the quick response by Karla the manager upon the initial inquiry I submitted…read more AMAZING cust service They confirm a two hr window of arrival When the technician is en route, they text you an eta WITH picture (super safe and reliable) My Ma needed her leaky toilet fixed. Erick L was AMAZING with communication and transparency with every change/new finding. Erick and Karla are reasons why successful businesses exist!

10/10, Highly recommend! Eric and the team were very professional and quick. When I reached out…read morethey were so nice and did everything they said they would. I''l be recommending them to all my friends and family!

Wonderful service and I was truly impressed with how honest Gary was and kind during our sensitive…read moresituation. He arrived early and fixed the problem in about 15 minutes. He indicated what repairs were needed in the future and quoted a fair price. My mother decided to use this company based off of the amazing reviews by yelp and we definitely look forward to working with this coming again in the future!

Do NOT use Chicago City Wide Sewer. We had a drain backing up in our brand new house. The…read morewasher overflowed the drain, as did the bathtub. We were brand new to the place and were very worried. We called these guys on April 23rd.,they came out the next day. He said is was a big problem, special machine, 2,200 dollars. Well, sadly, I did not know any better so I said yet. The drain works, but there is still seepage in the basement. Chicago City Wide Sewer not only did a bad job, I found out they charged double or more for the crappy work. I have already contacted the State's attorney's office and my lawyer. The only time I want to see these people again would be in a courtroom. They are terrible and charge crooked fees for their piss-poor work. Again, do NOT use this company

This company is outstanding! From the people that make the appointments to everyone in the field…read more I can't say enough good things about Reggie the plumber that came out to help me. He replaced my water heater and parts in several shower heads. He explained what he did and why. Their pricing is more than fair for the services received. I highly recommend this company - you won't be disappointed.

Just a straightforward review based on my experience that hopefully provides some clarity for those…read morein need of urgent plumbing service. In my case, a faulty water heater needing to be replaced. The Good: incredibly responsive, tried to troubleshoot over the phone and worked to visit the immediate next day. The (Real) Bad: they price gouged me in a time of peril. Unacceptable. Knowing I was up against the ropes, they charged me what was nearly 3.5 times a normal charge for a water heater replacement! I asked for them to be more accommodating on the quote but came back with 'nothing we can do'. I guess they assumed I'd pay that exorbinant price. I didn't. I got quotes from two other responsive plumbers which proved Plumbing Department was attempting to gouge me. I'm glad I went elsewhere. It's a shame they have such speedy, friendly initial support, but followed it with egregious quotes. Hope they can do better in the future. UPDATE: spoke with owner, Jeff, to discuss the experience. To provide further details underscoring the notable pricepoint disparity: Plumbing Department - install Bradford White water heater with licensed, bonded and insured company Other Plumber Quotes at 3-3.5x less - install a Rheems Performance water heater from licensed, bonded, and insured company. I have no qualms with how Jeff chooses to operate and appreciated their initial support, but found the pricepoints for the install, at a moment of peril, arresting and glad I didn't settle with what was clearly an elevated pricepoint. I'm only sharing my experience and the notable pricepoint disparity.

This gentleman doesn't even deserve a one star. He accepted a job for a family friend. He took…read morethe money from a young couple who are about to be first time parents. He went and started the job said he would be back to finish. Safe to say he never showed and she had to reach out to him multiple times just to get a response. One excuse after another. Then he stopped communicating at all. So now this young couple is dealing with water leaking from a job 1/2 complete. He has no integrity, or work ethic. He sure didn't mind taking their money. Do not use him. 0 out of 10 do not recommend.

Joe added me on Facebook and offered his services to me. I asked if he can help with installing new…read moreshut off valves for kitchen. He said to request appointment with his link. I requested a appointment and he said he wasn't available until a week. Then I followed up with him and he says he is slammed. I don't know why he even says to make a appointment if he doesn't keep his word. Just be honest and say you don't want to do it. I definitely don't recommend him or his company.

We had a great experience with Ace when we needed our sewer line partially replaced. We got quotes…read morefrom multiple companies and Ace not only came in well under every other quote, they were the most comprehensive in diagnosing the problem, discussing different approaches, and mapping our system in order to minimize how much of our yard/sidewalk would have to be excavated. The communication from Ace was outstanding throughout the process, which was delayed by weather and complicated by obstacles from previous repair attempts by another provider. Their guarantee that they'd address any emergency repairs immediately gave us a lot of peace of mind while we waited for the ground to thaw for the line replacement! They handled the permit and inspection process seamlessly as well. We will continue to work with Ace in the future and would highly recommend them.

We really appreciated their quick and friendly service, would definitely recommend them!read more

We were quoted a price for what we were told was a broken pipe and not a clogged shower and…read moretoilet.$3000 later no broken pipe was found but bathroom torn up, he did put it back together but problem wasn't fixed. If I were in his shoes I would be ashamed of taking peoples hard earned money and not fixing a problem he was paid for. Never again.

Mike did a very thorough job and coordinated his schedule to do three homes in our neighborhood…read more I'd recommend his services.

Update 4/22/25 - Unfortunately, I have to update my previous good review. I contacted David to…read moreinform him that when I turn on my outdoor spigot that my carpet gets wet inside my home in the same area that is near the repaired hose bib. When he left my house on 4/4 he stated that he would return if there was any issue relating to the repairs that he personally worked on. Now, when I initially contacted him on 4/16 regarding this ongoing matter, he was very dismissive. I got the impression that he did not want to come back out to inspect the issue. He asked me to look at my water meter below my stairs to see if something was spinning. I have no clue as I'm not a Plumber. I sent a photo. I asked if he wouldn't mind coming back out to see what the issue was. He just responded "ok". I didn't hear back so I followed up with him on today 4/22 and his response is to call back out the contractors that I had cut a hole in my wall for him to fix the repair initially. My insurance was covering the costs of those contractors due to unrelated water damage. So now he wants me to pay for contractors to come back out, cut another hole in my wall, repair drywall and repaint so he can inspect the hose bib that he attempted to repair. As his response was if he came out there's nothing he would be able to see without the hole being cut. I am beyond frustrated. Of course I'm not doing that. So I essentially I paid David a little over $300 for nothing. I still can't use my spigot without water leaking into my home. I now have to say that I do not recommend his services based on my recent experience. I'm rating him 2 stars because he made himself available initially with the quick turnaround. Although, I still have the same issue that he came to repair. And I asked several times if the hose bib that he repaired was the issue (while contractors were still present and the hole was still open) and he assured me that is was and stated that he showed me the pipe with the hole in it. Welp, if it was not sure why I still can't use my spigot and have wet carpet when it's turned on as well as potential risk of water flooding my home again if it were to be turned on for a period of time. Initial review: David was "Johnny-on-the-spot" as they say. I'm very grateful. I contacted him on Yelp on Thursday 4/3 with an extremely tight window for Friday 4/4 to repair a Hose Bib while my contractors were present so they could cut a hole in the wall to allow him to do the repair. With less than a days notice he was able to oblige. He was punctual, fairly priced and made the repair quickly. I highly recommend David's services!

I had an ejector pit pump fail due to age and reached out to YELP plumbing contractors for…read morereplacement. Home Plumbing Services was the only contractor that quoted me a rate up front without a home visit and service call. I reached out to Home Plumbing Services and scheduled an appointment with David. He showed up on time and was courteous and professional. The ejector pump was replaced in a timely and professional manner. David went beyond expectations and corrected failed fittings on some aging pipes. I would highly recommend Home Plumbing Services to anyone looking for professional services and results.

I can't say enough great things about Chuck, Chas, Jenny, and the whole Apex crew…read more I had a significant sewer issue in a newly-purchased home that nobody really knew the full scope of. After a horrible experience with another contractor, and a big name plumber unable to come inside of a week and a half, Apex was able to show up within a few days, quickly diagnose the problem, and form a plan of action with a reasonable estimate. When the dig started and the full scope of the problem became apparent, a 1-day job turned into 3. But Chuck and the crew kept me updated at every step with clear explanations of what, why, and how. Everyone I dealt with was punctual, friendly, and hard-working. I wouldn't hesitate to recommend Apex.

Nightmare. Didn't explain full options, could have repiped for the same price but they chose to…read morecome in and plug leaks knowing that it wasn't good enough. Alec left when we said we didn't want to open the wall of one of the units even though they knew there was a gas leak in there did not explain the severity or that they would have to do that anyway. Even told his boss he'd have to come back and work on the place some more so he knew that it was wrong and didn't bother to communicate that. Tantamount to negligence. They'll do the job and prob do it right, they're not incompetent, but they will NOT do what is quickest and best for you and definitely not if they'll get more money out of it. No responsibility or accountability either. Big waste of time and money