Both Danny and Tommy truly went above and beyond to explain what had happened in my home, and…read moreanswer all my questions prior to replacing a sump pump inside a pit that was seriously rusted shut. I too will definitely recommend Midwest Hydro Jetting And Sewer Service in the future, they were definitely way superior to the other companies I recenty had to work, truly professional from the first call to completion!

If I could give zero stars I would . If you want a video…read morethey will not show you one guy said the battery was about to die the other then said it's to dark to see or under water . Which one is it? Are these cameras not able to see In dark places and sometimes in flooded areas ? When asked if they could send the video was told they could not see in there so there nothing to show and now all the sudden it's complementary so no where not coming back out. I've had a plumbing problem for almost a yr and serval different plumbers telling me different things as a new house owner. They also tried then to tell me I need more work for over 8k but won't show the video, interesting. Don't trust them I will be financing their service for 24 months services ! I also think they pry of low income people and women !

I had such a great experience with All Rooter. Another plumber recommended that I get hydrojetting…read morein the lines leading out of and into my catch basin. I called All Rooter, and they came out to take a look and quoted a fair price. They were able to schedule me for a couple days later. While doing the cleaning, they said that they noticed a break in the line to the main sewer and explained the Private Drain Program, saying that they were able to provide the service for calling the city inspector and getting a work order approved to repair it. They were polite, friendly, and very communicative throughout the entire process. They walked me through exactly what was needed and what would happen going forward. I would highly recommend working with them.

All Rooter used Hydro Jetting to clear a sewer line of roots, grease, and waste debris from a sewer…read morein a 1920s 2-flat in Chicago, which had many years of deferred maintenance. They offered a fair price, communicated well, and explained the process well.

Chicago Sewer and Drain Professionals responded immediately to my inquiry and worked with my…read moreschedule to get technicians onsite within hours. They were friendly, knowledgeable, professional and helpful in dealing with my noisy and unique sump pump situation. After diagnosing the issue and unsticking the pump they discussed what had occurred without trying to push for additional work and replacement. Their professional approach and honesty to the plumbing trade will make them my first call in the future when i need plumbing services.

I recently hired Chicago Sewer & Drain Professionals, Inc. after reading great reviews on both…read moreGoogle and Yelp, and I couldn't be happier with my decision. My kitchen sink was draining incredibly slowly, and my previous attempts to fix it just weren't working. From the very first phone call, the team was professional and easy to work with. Scheduling the appointment was a breeze, and I was given a courtesy call on the day of service with an estimated arrival time, which ended up being earlier than expected. I really appreciated the heads-up, as it worked out just fine for my schedule. When the plumbers arrived, they were prompt, courteous, and took the time to ask about the issue before assessing the situation. They gave me a reasonable verbal quote and got to work right away, completing the service the same day. I also liked that they accept credit card payments, making the whole process even more convenient. Thanks to Chicago Sewer & Drain, my kitchen sink is back to normal, and I couldn't be more satisfied with the experience. Would I hire them again? Absolutely! Would I recommend them? 100%

I found them right here on Yelp when I had a unique issue of a pipe getting damaged and crushed…read morewhich caused a sinkhole to open up. This has been a pain for me for over 6 months. After negotiation with my neighbors and the utility company, I was ready to move forward. They offered a free estimate and the guy they sent was outstanding and explained to my neighbor and I what needed to be done (Jesus). They quoted me a very fair price and showed ultimate patience while I collected the money. Once I called them, they were ready to start the next day! They sent Marcelo and Diego and both of them did an outstanding job keeping me in the loop and fixing and filling my hole. I also greatly appreciate how clean they left the back area. There was a little bit of confusion with the hydro jetting, but Marcelo was able to work through it and provided some of the best service I have ever gotten from a repair company. I am glad that Yelp steered me to this place. They were very nice, very good, and kept me in the loop the whole time. I really appreciated them sending me texts of what the workers look like and their names. Thank you to Jesus, Diego, and Marcelo!

I contacted J Sewer and Drain Plumbing with a clogged drain issue and they responded within 24…read morehours. Jose M. was on time and was experienced, knowledgeable, and very friendly. He explained his findings clearly in layman's terms, which gave me great confidence in his ability to fix my slow kitchen drain, and he offered helpful recommendations on other plumbing issues as well. He worked carefully and cleaned up thoroughly after the job was done. Jose M. did a great job and I highly recommend him as a drain specialist. I did find that J Sewer and Drain to be overpriced for the job that was done. However, they do offer a 10% senior discount which helped reduce the cost.

Great job!! Mickey was fast and excellent quality work. Due…read moreto the flooding rains I had water and drain was clogged, but he came and fixed it. Thank you and will use them again.

DO NOT HIRE, WE LITERALLY COULD'VE DIED! We hired people to remove and install a new water heater…read morein November 2023 and they scratched and dented up our floor very badly (see a few pics I attached which are worse in person than they look in the pics); which we only saw after the installer left. They are deep and very obvious/noticeable scratches that cannot be fixed without fixing the entire floor in the house, as it's all the same wood and style. I emailed them, called more than 3 times leaving a voicemail and messages with whomever answered the phone. I was told they would let the manager know, but I never received a response from anyone. At that point I figured it wasn't worth it. Then, fast forward to a few weeks, (now 2.5 years later), we find out we had a gas leak. The People's Gas repairmen came quickly and said they were shocked at how loosely the pipes for the water heater were put together! He showed me how he didn't even need a tool to take them apart! In two small twists the pipes were off! So apparently, for 2.5 years, we have had a gas leak and didn't know and are very lucky to be alive at this point. We have a child and have many family members and friends over! We are appalled! So, not only did this company permanently destroy our floor and act extremely unprofessional by totally ignoring us, but they almost killed us due to their negligence! Literally ANY company would be a better choice.

Jimmy and the rest of the team were great! I interacted with 3 members of the team and all were…read morekind, courteous and professional. My experience with them started off as a non-emergency consultation. Enrique came out right on schedule, we walked thru the issues, and I got a text with the official estimate. He was very clear about what needed to be done and how. He didn't try to scare me into a remodel (yes someone else tried that). I also got estimates from 2 others, but SR was the best. Their estimate wa comfortably within my budget. NOTHING WAS LEAKING AT THAT TIME so I planned to schedule work early January. Then I came home to leaking ceiling. Since they're available 24/7, i called their office. Maria was able to schedule Jimmy to come out within a couple hours. He made sure the pipes were OK, then found the bad seal on my tub. Four hours after coming home my ceiling was no longer leaking, my tub was sealed, and we had plans to fix the rest before the end of the week. Finally, the day of the planned project arrived. Jimmy came out early because I had an afternoon commitment. Everything went exactly as he said it would. Time and cost matched my estimate/ consultation EXACTLY. (Luckily no surprises midway thru the project). He wrapped up, checked his work, and cleaned up. Will 100% be saving this business to my favorites.

I just had my new hot water heater installed last tuesday Superior was highly recommended through…read morea face book referral. I checked out there google and yelp reviews, and all reviews were five stars. I called superior on the phone and was given a very resonable price compared to other plumbers, Jimmy who installed my water heater was thorough and professional diagnosing my plumbling issues, also had a great attItude. I would Highly recommend Superior to anyone,. Thanks Jimmy!

We had aqua pro out for a cartridge replacement today and everything went great. Quick service had…read morethe parts on them. Professional and courteous

I found AquaPro Plumbing through Yelp! I sent a few messages to different companies. AquaPro was…read morenot only the most responsive, but also the most reasonably priced. I sent a video of the issue and was quoted an estimate via the app. Alex sent an ETA text and arrived right on time. He confirmed that the issue was as reported. He confirmed the price. Then he got to work. By the time I fed the dog and checked the mail, Alex was finished! It took maybe 20 minutes - max! I paid via Zelle. Alex provided me with a 30-day warranty receipt. And boom! He was off! That's my kinda serviceman. I only wish he was a general handyman. I need some other work done around the house! Lol!

SUPER satisfied w the quick response by Karla the manager upon the initial inquiry I submitted…read more AMAZING cust service They confirm a two hr window of arrival When the technician is en route, they text you an eta WITH picture (super safe and reliable) My Ma needed her leaky toilet fixed. Erick L was AMAZING with communication and transparency with every change/new finding. Erick and Karla are reasons why successful businesses exist!

10/10, Highly recommend! Eric and the team were very professional and quick. When I reached out…read morethey were so nice and did everything they said they would. I''l be recommending them to all my friends and family!

OMG, the young man entered my home, he was polite and the services were quick and top notch. He…read morecleaned the area up after the job was complete. He did such a great job, I requested an estimate for another project. Thank you Res Hot Drain, you are a blessing. Candice

Utterly disappointing and maddening…read more Utilizing the free estimate I called these guys first. It is not really free as it is just added into the cost if they fix something for you. What initially was a small job costing me $300 (overcharged on this too) for less than an hour and maybe $15 in supplies ballooned into a $13000 job. Fixed a very minor problem that had I known what it was I could have done myself. Brandon either lacks experience, lacks knowledge or just does not care and I am not sure which of these is worst. They claimed they ran a camera into my sewer line and there was a collapse along the west edge of my home. I said please check the south edge too as that was where water was coming back into my pit. Brandon said it was probably nothing on the south edge that needed repair. Initial verbal estimate for west edge repair was $4500. Unable to secure another estimate in a timely fashion as we were going out of town in 24 hours and more water kept leaking in after dishes, flushing toilets, laundry or showers. We were kind of desperate. I found out I had a rider in my insurance that would cover up to 10K in sewer line repair. Brandon suggested he could write the estimate high and "we both could make some money". At that point I should have never dealt with them but like I just stated we were in a tight spot. SO he proceeds to write a an estimate of $10, 650 for an 80 square foot repair area on the west edge of the house with a clean out that also included the south edge if it needed it. I said I wanted the clean out on the south edge of the house where it would be more hidden and not underneath my entry door. He acknowledged that and said okay. That was a lie. They only fixed a 6 square foot area on the south edge of my home and did not put the clean out there as instructed. What happened to the west edge??? No idea as he never communicated why it was not fixed. Magically while we were away his crew "discovered" that a main line and gutter line were collapsed in my front yard. There was no camera showing the collapses because he couldn't get the camera far enough in because of the repair needed on the west edge. Of course they could pull out root balls and sludge and make it appear like there was some major issue. The price ballooned to $13000...I found out via text message on Yelp while on vacation. And guess where he puts the clean out??? In the front yard which is the worst possible place for our liking. I hate it there. And to top it off they don't clean up the massive dirt pile. He never communicated that the dirt needs to sit. I said I did not want it and would add dirt as needed. I never would have agreed to leave my yard like that and neither should you. He said he would take care of it and another thing I negotiated with him. Brandon never showed and never responded to any communication attempt. Additionally I told him I needed an updated bill of sale stating the work he had completed and how he arrived at the price he did. He was told upwards of 4 times. I need this to file a supplemental claim as my insurance only covered $7600 worth of the job (they said he excessively charged us for what the work that was shown based on what he had written. Essentially they were like he did not do the job as written. He never sent it and again never responded. All I have is a bogus estimate for work he never did and a literal bill of sale just stating $13K owed. I know he did not pull a permit and it was not inspected by City of Chicago. I verified with my alderman's office no permit was issued. Brandon said he would take care of it. He lied. Fun fact about Chicago. It is the only city in Illinois that PVC is not allowed in the ground for sewer lines. Either Brandon did not know or did not care about that and I again am unsure which is worse. The work they did is not up to code per City of Chicago. Without the updated bill of sale stating what was actually done I have no warranty for any work. I also have no ability to report what was done when I go to sell the home. I am unable to file a supplemental claim and try to recoup the excess costs. And I have a stupid looking clean out in my front yard. This entire process has caused me way too much anxiety. I have spent way too much time thinking about it and losing sleep. I have learned from this experience though. Get multiple estimates from different companies regardless of your situation. Get everything written down in a contract. They also charge 5% for credit card use which is a joke. But most importantly you just cannot trust Red Hot Drain. They lack common courtesy, respect for customers, have terrible communication skills and deserve to fail. Contacting Better Business Bureau next and then the state Plumbing Commission.

I recently purchased a house and the people I purchased it from did not do the greatest job. I…read morereached out to Zuniga's Plumbing to have them fix the shoddy work the previous plumbers had done, and they sent someone out the next day to take a look. They managed to identify all the issues and get them repaired that same day. After quoting me they even found an additional issue that they corrected without increasing the quote. These guys are definitely my go to plumbers for any issues that I have.

Deceptive. took $250. just got coming out to check for leaks. there were no leaks and the whole…read morevisit took 10 mins. He promised he would return if leaks were found. a month later multiple land and he refuses to pick up his phone