Our pump stopped and we had no water. PS&S came out immediately, identified the problem which was just some loose wiring and fixed it right away. Very professional and reliable. read more

Treated my Mother like family. My Mother had water leaking from her well. We called Snelten and asked them to work through me on the phone, as she would rather have me handle it. Lucky me. They were super easy to deal with, professional, and accommodating. My Mother was so impressed with how she was treated; she told me to "let people know how wonderful they were." Highly recommend them for well services. Thanks, Luke. read more

I was having a problem with my well and it was suggested that I contact Snelten and Sons in Wauconda. I called and they came out to assess the situation. Within two weeks the well was repaired and my water pressure problem was fixed. The technicians were very knowledgeable, timely, efficient, and very friendly. Compared to having a new well dug, the company saved me about $15,000.00. I will recommend Snelten and Sons to anyone looking for well services. read more

Needed repair on supply line and we've used this company several times in the past, as have many neighbors. Adam, Zak and today's crew of Luke and Kyle are friendly professionals who respond promptly, are on time, efficient in their work, with very fair pricing. We highly recommend them. read more

When the pump to my well went out, I contacted Peter Snelten & Sons for repair, based on reviews. I actually got a fourth generation Snelten for the repair from this 100+ years old family business! The two men that made the repair were personable, listened carefully and very professional. The price was also very fair and reasonable. As a female head of household, trust and honestly are so important to me, especially when it comes to quality workmanship and price. Snelten delivered. I'd readily recommend their services to others in the Lake County area for your well and water needs. read more

Our well pump failed today and needed to be replaced and we called Peter Snelten and Sons. We have been very pleased with them since they installed our system over 40 years ago. Today they again were wonderful with their service as they were able to work us into their busy schedule and get the new pump installed same day. Kyle W and Luke were amazing technicians and not only did a perfect job but they answered my questions allowing me to feel very comfortable with the installation. I recommend Peter Snelten and Sons to anyone who needs quality well pump work anywhere within the service area. read more

Our water stopped working late Friday night called Peter Snelten and Sons and they answered on the first ring, sent crew first thing Saturday morning diagnosed problem and had water flowing a few hours later. We could not be more impressed with their professionalism while working on replacing our 20 year old pump. I highly recommend them!!! read more

They came the same day I called and the two guys were great....very knowledgeable and fixed our well issue, put a new gauge on and points and emptied and filled the tank. and hooked up our new watersoftener and even added the salt for us. I will never call anyone else again and the price was great too. What nice young men too.... read more

We called them out for low water pressure on a Saturday morning. They were here within half an hour. They analyzed all the water points in the house determined it was just a quick cleaning of the water tank that was necessary. Despite being here over an hour only charged for the initial service call. They printed out an entire history of how they have serviced the water tank. Which shows me that they truly stand behind their work!! Ben and Adam, above all were very courteous, very pleasant and answered all of our questions. read more

I recently called Peter Snelton& Sons because my water just stopped. We are on a well. It took less than an hour to get someone out to look at it. His name was Rich and I have to say that our experience was really great. Rich explained the issue, fixed the immediate problem and also explained the source of the issue. (Which also needed to be fixed). We had lots of questions and he was really knowledgeable and he answered all of the questions we had. He didn't try to sell us anything that we didn't need. He was able to come out the very next day to fix the problem for good. The service was great. I would definitely recommend if anyone is having issues with their well. read more

Our well pump stopped working and it was a nightmare not having water for 2 days... Fortunately, we contacted Snelten Peter & Sons and we had the pleasure to speak with Ryan, who was able to send the team over in 30 minutes. Luke showed up and he was fantastic, he was able to quickly diagnose the problem and they replaced our non-functioning well pump with a brand new one in less than 2 hours. Problem solved! Fast and professional service. THANK YOU! read more

Peter Snelten & Sons - Well Drilling Near Me - Wauconda, Illinois

We'll back at it for second time on 1 yr servicing our well. Todd and Ben showed up within 60min of an unscheduled call due to zero water pressure at our Pistakee lake house. Diagnosed and repaired problem right away in a professional, timely, and budget-minded manner. Company marking 100yrs in business and 'cheers' to 100 more! Bill, Jay and Lauren Ignoffo Eagle Pt Rd, Fox Lake read more

I placed a call to this wonderful company and they were here that same day. We had absolutely no water and the problem was our pump in our well. They came everyday working on this problem and it looked as though we might have to have a new well put in. Thankfully to each and everyone of the crew, Adam, Luke, Coby, Ben and so many more they achieved getting the old pump out and the new one in. They kept us in the loop with what was going on throughout the entire process. They are the best, and we were so fortunate to have worked with them. From Sharon and Ryan to each and every guy that stood out in the cold weather to get us what we needed. Thank you so much for all that you do and for being there for us! Kim Darby read more

Seriously, can it get any better than Snelten and Sons? Had to call last night at 7pm because we had no water pressure. They called back within 10 minutes, off hours and were in my driveway in the morning. Friendly and professional service. They diagnosed the problem, had the supplies they needed on the truck. We had running water again in less than an hour. Couldn't had asked for better more prompt or professional service. read more

We were very happy with the recent service we received. Our water stopped working unexpectedly on a Friday evening around 8:00. After leaving an after hours voicemail, I promptly got a return call and arrangements were made for them to come out first thing the next morning. They called the next morning to let me know they were on their way and showed up on time. Luke talked my husband through everything he was doing and why he was doing it, and gave my husband options to fix the problem. We felt very comfortable that we were working with someone knowledgeable and that the job was done correctly, and we had our water working again in just a couple hours after they arrived. Based on the service we received, we will gladly call them again with any future issues that may arise. read more

THANK YOU Adam and Cody! You fixed a 17-year problem for us with low water Pressure. No more 2 gallons per minute. The new pressure tank and piping has us up to 8 gallons per minute! And then there's the hard work of cutting up the old tank a d getting it out of the well lit. You guys did it all professionally and with care and concern and great service! read more

We called them at 8 am because we had no water and knew our pump had stopped working. We never expected that they would be out that afternoon. They worked until well after 6 pm to get us all up and running. The crew was just amazing and all worked together and were so professional. What wonderful service from the time that we talked with them on the phone to when they left our house. We would highly recommend them and never call anyone else! read more

Luke and his crew came on short notice when our well system stopped working. We were quoted a really high price by another company over the phone and to add insult to injury told us that they would not be able to get to us for another six to eight weeks. meaning no water for six to eight weeks. I was then told to think about connecting to city water, which would have been six to eight weeks as well and about 30,000 to 50,000 dollars to install the piping. Luke assessed the situation, took photos and explained the issues with our older well. He explained the different options. After that, we came up with a solution that not only was better but more cost effective. And I did not have to wait six to eight weeks!!!! Everyone was friendly and professional!!! Thank you so much! read more

The friendly lady that answered my initial call was very friendly and helpful. She even had me check a few things before she sent someone out. Two of the Snelten Boys showed up on time, quickly troubleshot the problem and fixed the issue. This is a long time family company and they take pride in their work. They were very reasonably priced. These guys are awesome! If you have any well or well tank issues; do yourself a favor and call Snelten! Highly recommended! Five Stars! read more

We've used Snelten before for minor repairs as do many of our neighbors. Our pump stopped on a Sunday afternoon, left a message, and the crew was out Monday. 60-year old pump needed replacement and decided to replace air tank as well. This is a 4th-generation business and everyone we have dealt with from office to on-site have been courteous, ready to answer all questions, and knowledgeable. Pricing is fair and their customer service makes it all so easy. I would recommend them to family and friends. read more

Peter Snelten & Sons - New air tank - Well Drilling Near Me - Wauconda, Illinois

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Class act service! Called them on Monday morning at 7AM and got an appointment on Weds. Ryan, who is awesome to talk to and is very parent and will answer your questions. He said "we have 4 families without water right now , and our office was closed last week because of Covid.... We will try and get you in earlier if possible..." sure enough I got a call on Tuesday afternoon at 3pm... they came. Very very appreciative of that- and really means alot when a company like Snelten makes that effort. Luke and Rich were my servicemen... and let me tell ya, these gents were very respectable, listened and answered all my questions. I really was fascinated by how they over communicate during their work... "yes sir, got, hold on, hose is down, valve open , valve closed .10/4". I mean these guys were in sync! Luke also took the time to explain how my well works and what to expect as a new home owner with a well. I called the office back to make sure these gents get a pat on the back. If you ever have any questions or need service .... Don't think twice! Call Peter Snelten and Sons! Thank you for squeezing me in a day early ... I'm happy , because my Wife is happy and you not only fixed my well again , but you educated me on so much! Cheers ! -George read more

Our well pump went out this weekend. I typically use another well service, but that service was backed up and they recommended Shelton. They have a big crew and can respond quickly when the weather is bad and demand is high. They came out and replaced my well pump within 24 hours of my call. They were respectful and competitive. I would recommend them. read more

I called Monday morning, and they replaced my non-functioning well pump Tuesday morning. Luke was great about explaining everything they were doing and why, which I really appreciated, since I have never had well work done before. read more

Had them out to check on a leak I had. Similar to the other experience, right away they saw an issue with my pressure tank (waterlogged) that they installed 12 yrs ago. Their replacement model is inferior to other options and their prices are extremely high. Not to mention that they didn't even try to repair the existing one. I drained it and then re pressurized it and it is no longer water logged. It has held for more than two weeks now. These tanks need maintenance and they didn't even recommend that or even try anything for their exorbitant service fee where they just looked over things. For what is worth, others have told me that they are really good with wells. But their crazy high quote for a pressure tank has soured me on them. read more

These guys came and pulled out our well pump and replaced it and made it look easy. All this was after a previous contractor came out and struggled with it for a couple of hours without success. They didn't recognize the well cap type, they didn't have the technique to connect to it and pull it out, and they didn't have the correct seals to use with the replacement pump even if they were able to pull the old one out. Peter Snelton & Sons recognized the well cap model right away, had well-rehearsed technique to pull out the sticky old pump, and had the right seals on hand to use with the new pump. They were knowledgeable pros. When I needed an inside plumber I called these guys for a recommendation because I trust their judgement now. read more

Excellent service call today on a minor issue. Luke was here on time, explained the problem and how he was going to address it, was methodical with his tasks and left my home clean and my well pump and tank in better shape than when he arrived. Also very cost conscious and did not try to up sell me anything. Overall a great service experience. read more

These people are the best! Our well pump stopped working and they were out within 2 hours. Did a complete check-up and found corrosive wires. Problem was fixed under 2 hours. I would HIGHLY recommend this company read more

Want a weekend call? Even though they list "weekend and after hours" numbers? Don't bother. Left message on all 3 numbers listed and not one call back. I know I would have had to pay a premium and was willing to do it. Been a value customer for 10 years and I guess that doesn't matter. read more

Honest and professional. Did exactly what they said they were going to do when they said they were going to do it. There is a reason they have been around fair. Thank you for the great service Ryan! read more

We've used Snelten twice in the past for our well needs, and they were prompt, courteous, and efficient both times. What more could you ask for? These folks are pretty much the go-to guys for wells in our area! read more

Well, well, well....no pun intended. I called this company because I was having issues with water pressure in my home. Their representative Ryan, had a very thorough conversation with me on the phone, and then came out to my house to assess my situation. Ryan was incredibly professional and provided me with tons of information concerning the options available to solve my problem. It was an educational experience that would have taken me days, if not weeks to find researching on my own. I would recommend them to anyone. A family owned business that is defined by professionalism and truly understands the meaning of customer service!!! read more

They overcharge. And they collected a water sample to turn into Lake County, kept the sample for 4 days, lied on the Lake County form and then my sample came back positive for bacteria. No wonder! (Samples need to be turned into Lake County within 24 hours.) Instead go directly to the Lake County Health Department. They will give you the kits OR come to your house for a fraction of the cost. No need to use this company. read more

If you are on well service and ever experience a problem, like we did, I highly recommend you call this provider. Having zero water pressure in mid January went WAY beyond inconvenient. From our initial call with Ryan, Snelton displayed a strong sense of customer service, professionalism and urgency. They came out to diagnose our issue within a couple of hours and had it fixed within a couple of days. Would have been sooner but we had unique access problem. These guys are undoubtedly the best! read more

Had no water and was expecting a well motor. Kyle came out and fixed the problem. No pump needed just a switch. Definitely recommend.

These guys the pros' I trust them completely, I have owned 3 homes in the last 20 years and always are my Go to guys. I appreciate the good service. Joe Stephens read more

We had an emergency and ran out of water! Within 3 hours of our Friday call, Ryan showed up and expertly and professionally diagnosed our problem- and put up with a ton of questions! It turns out we needed not only a new pump but a tank as well and as you can imagine that's not cheap. Their patience, kindness and friendliness made it bearable. I appreciate their responsiveness and commitment to getting us water again in time for dinner! Probably not the cheapest solution overall, but an emergency is an emergency and this is one of those things that can't be planned for. Our pump and tank were 35 years old, 3x past life expectancy. Thanks for the help! read more

They put in a new pressure tank. Not very hard to do. They charged me over twice the cost of the exact tank I found online and labor was high. I could swallow the high labor but to charge $700 over on the tank's cost was ridiculous. My bad for not asking for a quote. read more

Avoid this service at all costs. These people do not care about their customers in any way. The guy who came and looked at our well was rude and was talking on the phone to someone complaining that we hadn't mowed our lawn in a while (lawn mower is broke). He was dismissive and rude. They were supposed to come fix our well pump on Monday. Well, it's now Thursday and nothing has been done. We were told on Monday that the work would be done on Wednesday morning. At 3PM, the work was still not done. One of the workers called my sister and said they would not be able to make it because the previous job was taking too long. After this, we called the office and were told that this was not the case. We were told that the guy would be there Wednesday evening after his job, regardless of the time. Well, we did not hear a word from them the rest of the night. When we called them this morning (Thursday, four days after the work was originally scheduled to be done), they said they were not able to fix it the previous night because another job took too long. However, they did not even have the decency to call us and let us know this. They said that they "possibly" would be able to make it in on Saturday but couldn't guarantee it. We have been without a working well pump for over a week and a half now. We called a competitor and they were able to schedule us tomorrow morning for repair. Do not use Snelton, they are unprofessional and should not even be running a business. Money does not go nearly as far as it used to, so customer service is an important deciding factor in where to spend one's money. These people obviously do not care for their customers and should never be the recipients of your money. read more

This is my first time to write review, but I felt I am obliged to do so! Will never use their service again! They don't respect customer, did not complete the work as they quoted me, and had to return one the second day, and they upsell expense products that are not even needed! We live in Long Grove with private well, with a need to replace a malfunctioning pressure switch, gauge, shut off valves and pipes in between. Called them up and came out on the same day. I was at work and my in-law called me saying that per the technician, we need to replace the water tank ASAP because it rusted out from bottom, which costs extra $1200! (when I call back their office, Peter Snelten said it should be $1000) The guy try to sell their fiberglass water tank because "it never rust", and said the life span of a water tank is 8-12 year (as I later found out, that's probably true for fiberglass tank but metal tank last twice as much). I did not replace it right away because I don't like to be rushed to make a decision without any research. I am so glad I did not fall into their sales tricks! I called 4 different well drill companies around, and all told me to stay away from fiberglass water tank due to its infamous quality issues because they are cheaply built, over priced, and expect to last HALF of time a blue stainless steel tank does! The quote I got is anywhere from $675 - $850 for replacing my water tank (v.s. $1200 quoted by one of the young Sneltens on site), and all with 7-year waranty instead of 5-year offered by Snelten. Based on my research and conversation with other well service providers, I truly believe Snelten was using scare tactics to sell me their fiberglass water tank. The rust of my metal tank is caused by condensation of moisture in basement, it's outside, not inside. For metal tank, the water is saved in rubber bladder, and will not in contact with metal at all. If there are any rust, it is normally not rust from inside (unless the bladder breaks, in which case your tank will not function), but just surface rust that can be cleaned and treated. If they are in business since 1920s, they should know it better than any consumers. Based on conversation with other well service providers, I ran some tests, and it looks my water tank is functioning well. That's not the end of it. After I return from work, I found out that they only replaced pressure switch, but not the rusty gauge which was part of the repair and was paid for (FYI: Menards have the pressure switch and guage set for $20). I thought I also requested to replace drainage valve and main shut off valve, but they only replaced the main shut off valve. I called Peter, he was surprised that the gauge was not replaced even though it was quoted and paid for, but would send someone to replace it. I told him that I thought I mentioned two valves need to be changed (the one right above and right below the gauge), but they only replace one. Then Peter shocked me with the reply, "Don't start with that CRAP!". What? Is this the way the business owner talks to their customers??? This is the last time I would use their service. If they charge more for their service and products, you would expect better service and products, but my experience with them is very opposite! read more

I read all of the reviews for this company so I thought I would add some depth. The initial quote was high but it was due to a high end pump. The guys had zero issue with me wanting a cheaper pump. They even gave me the exact specs for a pump from a home improvement store. I dropped off the pump prior to their work day and zero problems, These guys weren't the cheapest but they were close to the median. Hindsight 20/20, I'm happy I hired them. read more