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    Columbia Factory Store

    5.0 (2 reviews)
    Open 10:00 am - 7:00 pm

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    5 years ago

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    3.9(14 reviews)
    3.4 mi
    $$

    I just wanted to take a moment to recognize the outstanding customer service my mother and I…read morereceived at Dick's Sporting Goods from a young gentleman named Yahir. He truly went above and beyond to help us find the perfect pairs of shoes. His knowledge of the products, patience, and willingness to answer all our questions made our shopping experience exceptional. What stood out the most was his kindness and professionalism--he took the time to ensure we had everything we needed without making us feel rushed. Because of Yahir, we are now forever customers of Dick's Sporting Goods. It's clear that the company values great employees, and we are so grateful for the excellent service he provided. Thank you, Yahir--you're a rock star! And thank you, Dick's Sporting Goods, for hiring such incredible team members.

    So I'm not sure why this is the first review that is being seen as I know that I have left one…read morebefore but maybe it was a different location. Anyway I would like to give Kudos to the excellent customer service that this particular location has extended to me and my family. when walking in you are greeted, asked what your looking for and directed to the section that may have what your looking for. After that they notify the associate in or near that dept that you are headed their way so they may assist you. On this particular occasion we were returning a bike recently purchased, as it had a manufacturer defect. Upon calling the store I explained the situation to Travis, the store Mgr and he quickly went to check stock to replace the defective product unfortunately they did not have one, so instead he offered to upgrade the bike at no cost to us and said he had a few choices my Son could pick from. Upon arriving we were met by SJ another store Mgr and informed us that he had been made aware of the situation and was expecting us, he than called back to the department associate to let them know we were on the way back to him. After my Son made his selection to our surprise SJ showed up back in the bike department to be a second set of eyes that completed the safety checklist that was performed by Moe the on duty bike tech at the time and also to make sure the transition went as smoothly at possible. I personally have not received this level of excellence in customer service for a very long time and even upon asking about a new shipment of YETI coolers SJ advised me to call the store as to check stock so I don't waste a trip. But in the end if you have any needs as far as any type of sporting goods this would be the place that I would recommend the only thing that seems to be lacking is the fishing gear which is no fault of their own blame COVID for that. But honestly even though we live closer to another location this is now my "new" home store. Definitely recommend on customer service only if that gets you in there. P.S. they also offer points for purchases and points for steps!!

    Photos
    DICK'S Sporting Goods
    DICK'S Sporting Goods - Outside

    Outside

    DICK'S Sporting Goods

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    Finish Line - Picture of inside the store

    Finish Line

    2.2(6 reviews)
    1.1 mi
    $$

    Now I understand how companies go to bankruptcy, the level of idiots that work there are beyond…read morebelieve, zero customer skills whatsoever, if you go to the store I went, you will see they are more interested in bullshitting among themselves than taking care of the customers. Being specific, I went there for a pair of shoes my husband tried on two days ago, when I went there to buy them for father's day gift, the guy went back there to look for them and came out without saying anything, I approached him five minutes later and he said, "oh yeah I am sorry but we don't have them, then another lady came and said, "we never received the size you are looking for", when my husband actually tried the size in question. In other words is like they have an empty space where they brain is supposed to go. Maybe if you are a good for nothing get a job at finish line. The store in question is located at: 14647 Delaware St Westminster, CO 80023. Bad, bad, bad. Will never go there again. This is not a racist comment but the black gentleman that works there has to go "RAPIDO".

    Alright well cant say I was super impressed. The reason I started shopping at Finish line was due…read moreto the large selection at Colorado Mills. The service we recieved was the same at the Mills. Hardly any. I remember back in the day when the sales associates used to get your shoes from the back, take out the tissue unlace them and assist/help you with your purchase. They'd ask how do they feel? Check the toe. Now like many places its enough for them to hand you the box and move on until you decide. I did ask for about 4 different selections which they only had 2 in my size but not once did they ask if I had any questions or how did they feel? It puzzles me how the same shoe but, a different color can have a price difference of $75! The associate stated that was "a corporate thing" The plus side to this store is for every $200 you spend you receive $20 in rewards on your next purchase. The other thing that made my visit a little better was if you donate $5 to a organization they sponsor the staff does 5 push-ups. One other thing the staff does like The Mills staff does is stand around the register while customers browse around and wait to be asked to help them. Selection include but may not be limited to are, Nike, Adidas, Under Armor Next Ill go to the Mills location or try Dicks again

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    Finish Line
    Finish Line
    Finish Line - I know it's hard to tell in the photo but some dirt here

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    I know it's hard to tell in the photo but some dirt here

    Road Runner Sports - ON trainers

    Road Runner Sports

    3.7(106 reviews)
    6.3 mi
    $$$

    Happened to be in need of some shades due to this crazy heat, and they have Goodr; which was…read moreexactly what I was after. Just so happens they also had a shoe release for On Running the same night and a large community event. Pop-up beyond 5k run, all pace groups and very welcoming. The On team and the Road Runner teams worked well together and put on a great time to the local running community. Be sure to give them a follow on community events and participate. Well worth the pop through and they have a multi-day community driven run club if you need differing miles options (currently Thur / Sat).

    I came into the store because I just got into running more and I needed some running specific…read moreshoes. The staff is very friendly and helpful. They do seem to be running around a lot and may be a bit understaffed but are able to manage it well. They definitely work as a team at the store. I've been in multiple times so I've seen it happen each time. After going through the fit process, finding my shoes, and leaving and being so satisfied, I brought my husband back for the same process and he was also very impressed. Some of the stuff that they did not have in stock, they were able to order it and it gets to my house within two days so I have no complaints. Really enjoy the store and being a member and will definitely be back. They also have a great perks system for their VIP members.

    Photos
    Road Runner Sports - New shoes

    New shoes

    Road Runner Sports - Shoe Release Pop-up - On Running

    Shoe Release Pop-up - On Running

    Road Runner Sports - On cloud go

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    On cloud go

    Columbia Factory Store - sportswear - Updated May 2026

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