I just wanted to take a moment to recognize the outstanding customer service my mother and I…read morereceived at Dick's Sporting Goods from a young gentleman named Yahir. He truly went above and beyond to help us find the perfect pairs of shoes. His knowledge of the products, patience, and willingness to answer all our questions made our shopping experience exceptional. What stood out the most was his kindness and professionalism--he took the time to ensure we had everything we needed without making us feel rushed. Because of Yahir, we are now forever customers of Dick's Sporting Goods. It's clear that the company values great employees, and we are so grateful for the excellent service he provided. Thank you, Yahir--you're a rock star! And thank you, Dick's Sporting Goods, for hiring such incredible team members.

So I'm not sure why this is the first review that is being seen as I know that I have left one…read morebefore but maybe it was a different location. Anyway I would like to give Kudos to the excellent customer service that this particular location has extended to me and my family. when walking in you are greeted, asked what your looking for and directed to the section that may have what your looking for. After that they notify the associate in or near that dept that you are headed their way so they may assist you. On this particular occasion we were returning a bike recently purchased, as it had a manufacturer defect. Upon calling the store I explained the situation to Travis, the store Mgr and he quickly went to check stock to replace the defective product unfortunately they did not have one, so instead he offered to upgrade the bike at no cost to us and said he had a few choices my Son could pick from. Upon arriving we were met by SJ another store Mgr and informed us that he had been made aware of the situation and was expecting us, he than called back to the department associate to let them know we were on the way back to him. After my Son made his selection to our surprise SJ showed up back in the bike department to be a second set of eyes that completed the safety checklist that was performed by Moe the on duty bike tech at the time and also to make sure the transition went as smoothly at possible. I personally have not received this level of excellence in customer service for a very long time and even upon asking about a new shipment of YETI coolers SJ advised me to call the store as to check stock so I don't waste a trip. But in the end if you have any needs as far as any type of sporting goods this would be the place that I would recommend the only thing that seems to be lacking is the fishing gear which is no fault of their own blame COVID for that. But honestly even though we live closer to another location this is now my "new" home store. Definitely recommend on customer service only if that gets you in there. P.S. they also offer points for purchases and points for steps!!

Plenty of selection, great customer service to help you find the right product, especially since…read morethere are plenty of options!

Just checking sales today. The store was packed as if things were free. LOL...Now thats funny!…read more The selection was good but not in my size. The sales were typical for the outlet. The staff was busy with the crowd but still managing to ask questions to customers. I guess hitting the outlet on 3 day weekends are in fashion. Happy Shopping!

It's a typical Nike Factory Store. They are being very cautious with their covid protocols. Lines…read moreare formed outside , even in 28 degree weather. One group out , one group in type of process. Distance enforcement inside. Sanitizer stations, cleaning between every transaction. The store is very clean. Great sales and discounts. Found running gear as a gift. Returns from a purchase made here was very smooth and hassle free.

We went to New Balance looking for a specific type of tennis…read moreshoe. Caden helped us. He was very helpful, directed us to the location of where that specific type of shoe was located in the store. He continued to help us, was very courteous, pleasant and had great customer service skills. Great shopping experience.

From the owner: At New Balance Factory Stores you will find a vast assortment of New Balance footwear and apparel…read more We also specialize in personalized one on one service to help you find the perfect fit. Our trained Fit Specialists will expertly assess and determine the best New Balance styles for you.

I tried to use a coupon and was told it wasn't available and didn't work. The young salesman…read morebasically blew me off and made little to no effort to assist me. He insisted asked me if I wanted to spend more money to have my shoes sprayed with some chemicals that only last a few months to "protect" my shoes. I will never shop at this store or company again and tell anyone who asks me to avoid them as well. Your prices are as high or higher than most stores and I will be glad to unsubscribe your emails that fill my inbox daily! Your salesman also said they are a discount store and can't give any more discounts. Thanks for nothing!

Beware! I showed up to buy something while they were still open, was told they were closed (there…read morestill was customers in the store). | explained we knew exactly what we wanted and would not keep them late. We were 10 minutes to close. I proceeded to enter. Found our pic in under 1 minute and stood in line. Security was called. Then the police.... I left because at that point not worth it.

Now I understand how companies go to bankruptcy, the level of idiots that work there are beyond…read morebelieve, zero customer skills whatsoever, if you go to the store I went, you will see they are more interested in bullshitting among themselves than taking care of the customers. Being specific, I went there for a pair of shoes my husband tried on two days ago, when I went there to buy them for father's day gift, the guy went back there to look for them and came out without saying anything, I approached him five minutes later and he said, "oh yeah I am sorry but we don't have them, then another lady came and said, "we never received the size you are looking for", when my husband actually tried the size in question. In other words is like they have an empty space where they brain is supposed to go. Maybe if you are a good for nothing get a job at finish line. The store in question is located at: 14647 Delaware St Westminster, CO 80023. Bad, bad, bad. Will never go there again. This is not a racist comment but the black gentleman that works there has to go "RAPIDO".

Alright well cant say I was super impressed. The reason I started shopping at Finish line was due…read moreto the large selection at Colorado Mills. The service we recieved was the same at the Mills. Hardly any. I remember back in the day when the sales associates used to get your shoes from the back, take out the tissue unlace them and assist/help you with your purchase. They'd ask how do they feel? Check the toe. Now like many places its enough for them to hand you the box and move on until you decide. I did ask for about 4 different selections which they only had 2 in my size but not once did they ask if I had any questions or how did they feel? It puzzles me how the same shoe but, a different color can have a price difference of $75! The associate stated that was "a corporate thing" The plus side to this store is for every $200 you spend you receive $20 in rewards on your next purchase. The other thing that made my visit a little better was if you donate $5 to a organization they sponsor the staff does 5 push-ups. One other thing the staff does like The Mills staff does is stand around the register while customers browse around and wait to be asked to help them. Selection include but may not be limited to are, Nike, Adidas, Under Armor Next Ill go to the Mills location or try Dicks again

Happened to be in need of some shades due to this crazy heat, and they have Goodr; which was…read moreexactly what I was after. Just so happens they also had a shoe release for On Running the same night and a large community event. Pop-up beyond 5k run, all pace groups and very welcoming. The On team and the Road Runner teams worked well together and put on a great time to the local running community. Be sure to give them a follow on community events and participate. Well worth the pop through and they have a multi-day community driven run club if you need differing miles options (currently Thur / Sat).

I came into the store because I just got into running more and I needed some running specific…read moreshoes. The staff is very friendly and helpful. They do seem to be running around a lot and may be a bit understaffed but are able to manage it well. They definitely work as a team at the store. I've been in multiple times so I've seen it happen each time. After going through the fit process, finding my shoes, and leaving and being so satisfied, I brought my husband back for the same process and he was also very impressed. Some of the stuff that they did not have in stock, they were able to order it and it gets to my house within two days so I have no complaints. Really enjoy the store and being a member and will definitely be back. They also have a great perks system for their VIP members.

I have been trying to call this store since 1045 this morning and NOBODY IS ANSWERING THE…read morePHONE!!!!!!!! I was charged for an item I NEVER EVEN PURCHASED when I went to the store on 2/8/2026! The person rang us up for some sort of Vest (Which I never bought nor do I even have in MY POSSESSION) FOR $124 then discounts it for $61 dollars! I bought a pair of shorts, a pack of socks, a t-shirt, a dry-fit shirt which they never rang up and compression pants!!!! When I called today to dispute this nobody will answer and Customer Service is a joke and can't help either since it happened in the store!!!! Last time I shop here!!!!!! Guess it's Amazon from now on for Under Armour items!!!! NOT HERE!!!!

Waste of a drive up north. This store is just a bunch of discount stuff. Better off going to dicks…read more This is not a Denver premium store like Apple Maps says.

I recently moved to the area with just my clothes and needed to furnish an apartment...while the…read moreselection is decent the Home Goods side is a mess. Not like anything I am used to. Plus the staff doesn't know anything. Every time I would ask what section I could find something no one knew where anything was at. Then checking out not one time did I feel appreciated as a customer. I found the Ross down the street to be be way better and cheaper for the things I was looking for.

I ordered a pillow online and received a porcelain dog. The website says I can return the item to…read moreany store. The manager of this store refused to let me return my item for a pillow. I ordered the pillow because my husband is having cancer surgery tomorrow and he needed something to help him sit up. I'm completely disgusted, you will no longer have my business and I will blast you on all social media how you treat a cancer patient. I explained to the manager what was happening and how we ordered this for my husband and why, I got sorry. Shame on you HomeGoods, it's a freaking pillow and it was your mistake!