I love coming to my neighborhood DICK'S Sporting Goods. It's always a fun time…read more Except for this morning at 9am. I was greeted like always so nice. Eager to seem to help. What started as a simple exchange of soccer cleats. Turn into a stressful morning. Should have simply arrived and gotten help to return and place an order for a new size. Instead had me wait 20 min. For her to say that her system is down. And then I have to download the app and have it shipped to my house. She returned the credit to a gift card and told me to download the app and go re order my cleats. and now I can't order them as it won't let me ship to the store. And shipping it to my house is 14$ more expensive. Everything from the online purchase, pick up ,return went great. Leaving me to basically fix the problem myself. Just a lil more attention and effort would be nice! I'll be back for sure just some feed back to work off from. As I've been coming here for years definitely my favorite DICKS AROUND

Karl working the bike section was very knowledgeable and helpful with the equipment. He was very…read moreinformative and was able to repair the bike in minutes. Truly a kind and respectful man.

So decided tonight check out Runners Roost before heading to Boulder and BnB for shoes but for me…read morenutrition. I needed some gels for the race. Runners Roost is running company that has few stores in Colorado. It was funny that also had one in Boulder and actually ended up walking around that store also. This store is little smaller than the one in Boulder. The selection is still pretty good comes to shoes, nutrition, and all the essentials need for runners. They have all major brands. Emily big on Hoka ended up getting two pairs and happy with everything. The customer service five stars!! The minute walk in friendly, welcoming, and great conversations. Talked about running in the area and learn they have weekly run club start for the store. Great vibe community of runners in Colorado. She asked we were here for and told her IM70.3 relay and wished us good luck! She was awesome!!

After starting to run again after a bunch of years off I started developing shin splints. I went in…read moreto Runners Roost and an employee did an assessment of my walk and the wear patterns on my (very) old shoes. The employee was super patient and helpful as I tried on a handful of shoes. After a few weeks of running, I'm very happy with my new shoes and will definitely be back if I need anything in the future.

I purchase a Gaiam Essentials Balance Ball through Amazon on May 14, 2020 and was delivered on May…read more17, 2020. Today the Ball burst while sitting. The ball ripped and I fell on the floor. The ball have been in my possession for less than three month. I sent an email complaining an requesting a refund or a replacement. The company contacted me by email and indicated their policy for return or refund is within 30 days of purchase. They offered a 20% discount on the next purchase. This is a very disappointing experience. The products are very cheap.

I ordered 5 sets of hand weights and when they were delivered, one set was missing. I tried called…read morethe company but can never get a live person. Left a message two days ago and have still not heard anything. Also emailed them....still nothing. Happy with the product but their customer service is awful. Should have just used Amazon. Never have a problem with their customer service.

Jax... I'd rather be outside OR exploring this store ;D…read more This store truly has it all. It's a wonderland of products for an outdoor enthusiast: clothes and shoes for any activity, camping gear, biking gear, fishing gear, hunting gear and hats galore. They even have other miscellaneous items to keep non-adventurers excited like soaps, toys, dish towels, hot sauce, dog toys, etc. Truly, they have it all! And... it's all priced the same as REI. Plus, staff has always been helpful when I've asked questions. And... they allow dogs in their stores! It's been a great spot to take our pup to socialize. :D

We had fun with hours of archery practice. They had all the equipment we needed to shoot for hours.read more

REI has been our go to for gear and seasonal casual clothes for decades, yes 4 decades! Even before…read morethey were in Boulder we would drive to Westminster which was the closest location back. Wisely they moved the North Metro location to Boulder. I know many of the staff on a first name basis and they never steer me wrong. My husband is the avid camper, hiker , adventurer, but I have been lucky to find xc skis here for years, to have my bike serviced here and most recently have bought much footwear and casual outdoor seasonal wear. What I was looking for today was not yet in stick for summer but I will look again next week when the spring/summer sale starts. With a membership there are so many perks so the savings are huge, especially kf you use their partner credit card. Even leaving empty handed today, it was a fun experience . And when my husband needs a new tent, no matter how small in comparison to this display today, he will get it here and at a good price for exceptional quality.

Max was incredibly helpful with my exchange today; His patience is appreciated. Thanks Max!read more

The product line and quality is very good. The price on gear is good considering, the brands most…read moreare made in China or Vietnam where labor is very cheap , but the cost is overpriced and that is not any stores fault. I was looking to purchase a new sleeping bag. Only one problem on Thursday evening when I stopped in and the store was practically empty of customers. I think I was 2nd customer. Know one offered to help . No one even acknowledged I was there. Which is poor customer service . Which means I purchase a high end sleeping bag from another retailer . If you expect to have loyal customers in an online retail market , which I don't support . I suggest the store show some common curtesy and ask can I help or direct you. You would have made a $$$ since bags that I'm interested in are{ - 5 to -25 F}range bags not cheap .

Do not buy from this store. They will not honor any sort of warranty an item that does not work.read more

Outdoor sports and activities are my favorite thing. I am an avid skier and ski instructor,…read morebackpacker, trail runner, horseback rider and driver, photographer, former raft guide, and aspiring climber and I think this store has the best rewards system in the business. When you make a purchase, you accrue points immediately (10% back unless it's a sale item), which is to say that if you buy a big thing first, the points you earn may cover the cost of the second thing you buy. No waiting until the end of the year, just immediate savings. It really inspires return business, which no doubt is the point. The store is not huge and therefore the selection could be greater for certain things (I'm looking at you, camp stoves), but what is available is well-curated. Also, the staff is friendly and helpful, parking is solid, and the area is serviced by the HOP bus, so it's easy to get to even if you aren't driving. I can't get everything here, but I will get as much as possible.

I really like this little store. Sure, we buy a bulk of our outdoors stuff at a bigger place but…read morethere is a different selection of certain sorts of items here that are always worth checking. I have found many things here, more unique in some way, a different and better color or size for me of something (very often athletic skirts) or a similar but better for me style of something (sunglasses) and other random stuff. They have a nice rewards program too so the prices are always competitive, even when bigger stores may be having a sales event. You earn dollar points and they always remind you when buying something that you have some and ask if you want to use them. I have earned some buying items online occasionally and did not even know I had them until offered at the checkout here. The staff is very relaxed and extremely helpful and friendly. There is a fun atmosphere you can see right at the door with their sidewalk placard that often has jokes or trivia. This is a small place but tightly packed with stock.

What a great place. I knew absolutely nothing about fly fishing before going on guided trip with…read moreMatt to RMNP. He introduced me to all of the basics, and I had a blast. Since that one guided tour, I've been able to go out fishing 4 times by myself and land trout each time. Folks in the shop are super helpful and welcoming of beginners like myself. I plan to take more classes / guided trips with them in the near future.

Great advice, great shop, great service! Their selection of equipment and supplies is diverse.read more