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Thornton, CO

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Colorado Home Efficiency Consultants

5.0 (1 review)
Closed • 7:30 am - 5:30 pm

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11 years ago

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REenergizeCO - Denver Insulation + Solar Company

REenergizeCO - Denver Insulation + Solar Company

(23 reviews)

The initial sales visit was professional, and thorough without wasting time. The visit to add…read morespray insulation into my exterior walls was great. The team ran into some problems that were outside of their control and handled them extremely well. The spray makes a mess but they covered beforehand, and then cleaned up very well afterwards. Re cost, I obtained seven estimates. Only two came in cheaper, and I those estimators did not leave me with a good level of confidence that they would have quality work.

Absolutely horrible customer service and a very disappointing experience…read more During an energy audit, my hardwood floor was damaged. I also discovered that the technician moved my security camera from the window to a table without asking. This was captured on my security footage. When I raised these concerns with management, I felt they were dismissed. The manager told me he believed the technician's account over mine despite the video I provided. I also informed him that I intended to leave an online review. During our conversation, he responded by saying, "I'll sue you for defamation." And, " I can't wait to see everyone on Reddit laugh at you" That response made me question whether customers feel comfortable leaving honest negative reviews after receiving that kind of warning. Based on my experience, I cannot recommend this company. I encourage anyone hiring these contractors to have security cameras and to document the condition of their home before and after service. In my opinion, moving a customer's security camera without permission is a serious security concern. Xcel's website has a list of companies you should use I'll provide a list below. With only 140 reviews on google and 21 on yelp the business has been in business for 17 years he says. Yea a lot of people love your business

Scott Home Inspection

Scott Home Inspection

(193 reviews)

As a first time home buyer I had been told by many friends and family to expect the inspection…read moreprocess to be less than desirable. Luckily, I chose Scott Home Inspection and my experience was great! The office staff was professional and helpful, and my inspector (Jeff Trousil) was on time, kind, and patient. He went through his list with me, took the time to explain his findings, and showed me things that I would not normally understand. He was quite thorough and I felt very empowered and knowledgeable after our meeting. I highly recommend Scott Home Inspection to anyone needing their services. If I ever go through this process again I will definitely call Scott Home Inspection.

Our first inspection by Scott's was excellent. Extremely detailed & in depth. That's why we came…read moreback. The most recent one was a different story. The inspector seemed to gloss over many things & tried to downplay issues without evidence. We were called prior & told our inspector would take only two hours to finish an inspection that normally takes longer -- I think he glossed over many things as a result. Specifics we found after moving in that a visual inspection should have caught: * An interior door on the second floor with visible crack/damage from being forced. The report says interior doors were tested. This one isn't noted anywhere. * Mouse droppings under the kitchen sink -- a cabinet he opened & photographed -- & elsewhere in the home. No mention in the report. We now have an active rodent problem we didn't know about at closing. * The front door handle sticks & fights you when unlocking. Entry door locks & latches are explicitly listed as inspected in his own report. On top of that, three window coverings fell off the wall the first time we pulled the cords. Technically outside inspection scope -- but it speaks to the overall condition of a house we were told had basically nothing wrong with it. The in-person review made it worse. We were told there was basically nothing wrong with the house, & our questions were treated as an inconvenience. He seemed annoyed, arrogant & unkind. When asked, he explicitly said he didn't see evidence of mice -- verbally & on the report -- leading me to believe he was lazy & sped through it. Not characteristics of a great inspector. His own report lists 59 maintenance items & 8 repair recommendations -- so the verbal summary & the written report told two different stories. When I hire an inspector, I'm more impressed by people who are nit picky than forgiving. This is a huge purchase so I prefer someone who's kind, willing to take the time to make sure he doesn't miss anything at all & looks out for us. There are less expensive inspectors out there who are less forgiving than Scott's was this time around. I pay for anal retentive. That was not my experience. Worst of all? I asked for a refund & they flat out refused. It's possible they could do the same for you. I don't think we'll use Scott's ever again. I wouldn't recommend them & ESPECIALLY not Todd Brualdi for inspection services. I'm disappointed in Scott's leadership. Once upon a time, (in my opinion) it felt like a well ran firm that cared about their clients. That's not my opinion, anymore.

Bestway Insulation - Air Seal your Home for Green Energy Effeciency

Bestway Insulation

(31 reviews)

A few of our neighbors heartily recommended this place but for the life of me I don't know why. It…read morewas worse than pulling teeth for them to get back to me (they never did, I finally got 'lucky' and someone answered the phone), but then they never showed up, TWICE, no phone call and no apology. Instead, I got an earful how 'Steve' got no work done because he didn't adhere to his schedule and went to the wrong address. ??? Why do I care? I don't. Five hours after the fact and 'Steve' didn't check in with the office, and the office didn't reach out to say 'Oops, we did it again.' Not getting a third chance to not show up. **For a quote.** Imagine if we'd scheduled to do the work with them? As if. rec'd this defensive, unprofessional response from the owner, Debra W., who continues to demonstrate customer service doesn't exist at Bestway, although she did make my husband laugh aloud at her, so there's that positive, I suppose. "We aren't perfect and never said we were. We have been working 14-18 hours a day. I personally I have had 3 days off since the fires. The crews have had one day off a week. We are tired, we are exhausted, but we are trying to do the best we can. As a resident of Lafayette, and Louisville we are not gouging our neighbors like other companies. And we get alot [sic] of complements [sic] every day. So we must be doing something right. We don't make you sign a contract and we get the highest results out there so you are free to go with who ever you like." We did go with another firm, NetZero, who had excellent customer service, showed up every time they said they would, doesn't have one "sign a contract," has received numerous compliments and recommendations from our neighbors here in the Marshall Fire impacted neighborhoods (Superior and Louisville), did all the paperwork for us with the rebates, and charged a fair price, no gouging. Tip to Debra W.: next time you get a negative albeit honest review, instead of lashing out at the reviewer, take a moment to really read it and see what you can take away from it. If you still feel moved to reply, instead of being ugly and defensive, maybe say how sorry you are about the two no-shows and the poor customer service, that you are exhausted, etc., although that's no excuse, and you're sorry this customer slipped through the cracks. You can add that as a Lafayette resident you take treating residents of Louisville and Lafayette (and hopefully Superior, Broomfield, Erie) fairly. You didn't choose that path this time, perhaps you will the next.

I had Bestway insulation 15+ years ago blow cellulose in our attics and crawl space. They did a…read moregreat job, and their prices were by far the best. Since then, I have referred hundreds of customers to this place over the years with my Window Company JDI Windows. All customers say they are knowledgeable, have more sevices for energy audit issues, and prices are very competitive. When it comes to blowing cellulose in walls or attics or thermal barriers for crawl spaces or insulating around canned lights, Bestway is who I recommend to everyone trying to seal up their home.

Alpine Building Performance - We love hearing from happy homeowners!

Alpine Building Performance

(20 reviews)

Owen far exceeded my expectations from an inspector. My realtor recommended Alpine Building…read morePerformance to me, and the result was my saving $65k off the list price of the home I ended up buying, because of Owen's attention to detail, passion for learning, pride in his work, and dedication. After Owen had completed the inspection, provided me with the report, and had my money, he called me the next day to tell me that an article he happened to be reading reminded him of something he'd seen in my home (but thought nothing of at the time). After chatting on the phone and going through the inspection report, we found that some of the piping in the house was part of a massive recall. That saved me a lot of money and helped me to make sure to know what to monitor after buying the home. Owen is thorough and friendly, and he helped me to understand everything in the inspection report that I had questions about after doing a walkthrough with me at the end of the inspection itself. He even had no problem with my tagging along as he performed the inspection. I would highly recommend Alpine Building Performance and Owen in particular to anyone needing a home inspection.

Incompetent and will not take any responsibility for the performance of their services quality…read more They missed several problem including electrical wiring, plumbing and roof leak. Two drains were clogged and if the inspector had run the water for more than 30 seconds the back up would have been obvious. when questioned the owner sent pictures of the dishwasher an gave me a line of you know what. They cost me a lot of time and money due to their incompetence.

Colorado Home Efficiency Consultants - homeenergyauditors - Updated October 2026

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