In March of 2026 we had various plumbing repairs performed by Cooper Plumbing. After the repairs we printed the invoice sent to us from them and had a few questions regarding specific charges, rates and fees. We have called repeatedly over the last few months to have someone call us back to answer our questions and have never received a call back. The work was done well but we would still appreciate a call back from them to answer our questions even months later. Loren Miller read more

Mirwais Abedy with Cooper Heating, Cooling, Plumbing & Electrical provided exceptional service. He truly went above and beyond, staying late to make sure the work was completed correctly and not cutting any corners. Throughout the entire process, he was incredibly kind, professional, and communicative, keeping me informed every step of the way. It's rare to find someone so dedicated to both quality workmanship and customer service. I highly recommend Mirwais and would not hesitate to work with him again in the future. Thank you for the outstanding experience! read more

Had a Lennox A/C unit installed by Cooper in October 2022. The unit has since failed but is still under full manufacturer parts warranty. When the unit stopped working, our first call was to Cooper as they were the company that did the original install. The advisor on the phone refused to schedule a service call within 3 weeks unless we agreed to pay an additional fee for a service membership. Due to the current 95-100 degree temperatures, we were forced to call another company to come out and inspect the unit the same day. That company advised that the compressor and contractor had failed and the likely culprit was a poor install that left noncondensibles in the system and referred us back to Cooper for the warranty process. We immediately contacted Cooper and all of the sudden they could have a technician out in 2 days, without the additional membership purchase. Cooper came out today, fully aware of the findings of the other company and sent a quote over for $4,174.00 to repair the unit. This is a unit with FULL parts warranty active. I requested to speak with the HVAC manager/supervisor and was told that Cesar would contact me when it was convenient for him. 7 hours passed and no call. I finally called back and was transferred to him. Cesar has to be the least knowledgeable and least empathetic person you can reach. He contradicted the opinions of his own technician and provided no assistance. I requested an itemized estimate that breaks down the labor only charges for the warranty repair and he refused. He simply referred us away with no resolution. I requested someone higher up in the company and he told me he would pass along my information but they won't reach out. Cooper is 100% a predatory company and is marking up warranty repairs, refusing to provide an itemized invoice that would expose this markup. EDIT: We have had the system inspected by two additional Lennox Premier contractors and both have quoted less than $2,000 for the exact same warranty repairs as Cooper has quoted. Both companies have concluded that the failure is due to improper/poor installation by Cooper. read more

Cooper Heating & Cooling - Cooper Estimate - Heating & Air Conditioning/HVAC Near Me - Broomfield, Colorado

On Monday, July 20, 2026, Robert Webster installed the AprilAire filtration system on my Lennox HVAC system. The small area in my utility room made this work challenging, especially with the water heater being so close to the furnace. Robert considered three positions for installing the filter cabinet. After discussing each option with me, Robert decided on the best location that would be convenient for me to change the filter without having to bend down. With the AprilAire air cleaner that Matthew Carpenter first suggested during my spring 2026 service check, I now, after three years, have an effective and efficient HVAC system with improved air circulation and improved static pressure. Together, Matthew and Robert have corrected the poor design and installation of the original filter compartment. Robert is a professional, knowledgeable, thoughtful, and friendly technician. He's a credit to the Cooper company. Please commend Robert for the excellent installation he did in my home. read more

Excellent service, easy to schedule, and professional technicians. They provide a complimentary check up service at one year for a new furnace or AC. They even call to remind you to schedule. My service technician today, Connor, was on time, communicated well about what he was doing, and went above and beyond to make sure everything was working perfectly. I am so happy I chose Cooper to replace my HVAC system last year. read more

Jesse Bell and Eric Elrod were easy to work with and solved our water pressure problem. We have used Cooper Heating and Cooling for years and they have always done a good job. read more

Costco's a great place to buy expensive things. For now, Cooper sells the Lennox equipment and provides services for their members. Needing a new AC and possibly a furnace, I called Cooper. The tech/salesperson who came out left me wondering why I called. Had I done my research, I'd have found a May 2016 review almost mirroring my own lackluster experience. He seemed impatient. Most of the talking was to me, not with me. Listening to a customer matters. Promised a quote by day's end on Thursday. I got it on Saturday afternoon after some prompting. He pushed heat pumps and promised rebates would make the cost acceptable. Nope. Even so, I had heard that funding for the rebates will run out soon, so I asked. I could almost feel the annoyance in an answer worthy of elected office. Despite his clearly strong experience and knowledge, I did not feel comfortable with the tech and passed on the best price offered me for a Lennox AC. Oddly, I got automated texts asking me how the project went before I got an estimate. Keystone Cop stuff. It did not inspire confidence. Hard pass. The price was tempting, but I felt as valued as a used kleenex in our interactions. I'd give two stars for the pricing offered me for an AC unit alone (via Costco gift card), but overall, one star. Not recommended. read more

I ask for a quote. after a visit from them they never returned me a quote. It was a waste of time. Bill Hall 1star read more

They've switched to AI for scheduling and it's not great. Maybe some day it'll be fine, but in the meantime it was pretty difficult to get what I needed read more

They replaced the outside AC unit compressor and condenser on the furnace and it all went to plan. Went through COSTCO and there was a discount and a pretty substantial COSTCO gift card at the end. These units are expensive so the quality of the installation is important to protect your investment. Overall the install was fine read more

Cooper Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Broomfield, Colorado

They installed a Lennox HVAC system into my home. The thermostat went out and can only be replaced by another Lennox thermostat. $650 just for the part which is not available other than via online and takes 3-4 days to get. I'm sure Cooper had it in stock, but they couldn't get me scheduled for over a week and in the meantime my house is 40 degrees. The said they could get me in sooner but would charge me extra for an after-hours visit. Terrible follow up service after the investment made into this system. They sell themselves as a local company that cares. BS! read more

From beginning to end, I had a great experience with Cooper Heating. I went through Costco, got a great price and rebates via costco gift cards and they installed top of the line Lennox furnace and AC. My last Lennox AC unit lasted 30 years. Their install team was great. They taught me how to maintain the furnace as best I can, filter, pee trap, etc., along the way. Would highly recommend. read more

Excellent Electrician Dwayne came and resolved a serious sparking issue we had. He was very knowledgeable, personable and professional. This is the third time I have used Cooper for an electrical issue and I would highly recommend. read more

3.5 stars. Cooper is really price competitive compared to many of the other similar plumber HVAC companies. Throw in the fact that Costco refereed them for furnace replacement ( they have a deal where you purchase from Cooper and you get a gift card that makes the deal really good). My only issues are that our estimator overestimated the tonage of the blowers and had to come back 2-3 times to get a smaller unit for both top and bottom floors. Not that big a deal but a hassle. When the inspector came to pass the top floor furnace he noticed the gas line was not tightened and was leaking a bit.....that is not good. Cooper made good on both. When they installed our new Water heater they marred our basement stairs but once again they made good and sent out a flooring company to repair the stairs ( of course I had to mention that my brother is a real estate attorney). But Kathi at Cooper was amazing to deal with!!! I would recommend them but I would recommend keeping an eye on your project. read more

Cooper Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Broomfield, Colorado

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Worst customer service I have ever experienced. No respect for your time or your home. Made 3 different holes cuz first two were in wrong spot and they don't even bother patching it up. They're never on time. First day of install, they gave me a window between 8am-10am, they did not even call me until 10:30am & showed up closer to 11am. So that was not a full day of work. We were given a lowered estimate by taking off the additional day charge, but our final invoice said....any extra hours are a 'required charge'. Our Project Manager, Curt, took that charge off in order to get us to move forward which we have email conversations about. Signed paperwork with incorrect info because the summary page at the very end of document had the correct number from my estimate ($29,072) BUT.....the tricky part was they had another contract price that was higher that I missed. Tried to contact them about this mistake, but they said I signed a contract & threatened to turn me into collections after coming to their office to voice my concerns. Not one person would sit down with me. My price seemed to change a lot. My project manager emailed me saying "if prices changed after walk-through, it would be in the 100s, not the 1000s"....it was in the 1000s & even having the email conversations with my Project Manager apparently means nothing to Cooper Heating. They are very dishonest & their customer service is horrible. If you want people to take advantage of you & your hard earned money, then this is the place. One of the units they quoted us was on backorder, so we waited several months with the guarantee that they would have that part by then. Come to find out the day of install, that 12k unit is still not available, only the 9K. By the time I got the Project manager on the phone, the crew had already started putting holes in our house. NOT COOL! Project Manager, Curt, assured me the smaller unit would be efficient enough for the size of our house. He emailed me saying if we had issues with the smaller unit, we would be able to install the bigger unit free of charge. I had to ask him to rewrite his email, because his email was incorrect, which took almost a month to receive after install. (There seems to be a pattern of incorrect info). Their electrician had to come back, because the work he did was not going to pass inspection. More trickery, because they gave us another Electric bill AFTER signed invoiced when installation was completed. Signed invoice was ($31,008) but then magically I owe them more for electric....that number turned into ($31,837). The inconsistency is everywhere. Install Manager, Reza, shook my hand & looked me in the face as he told me he leveled out our installation because we just had it installed. That was unfortunately not true, they had to send another company to come out & fix our broken attic hatch & to level out our installation. MAKE SURE YOU PAY ATTENTION TO EVERY LITTLE DETAIL CUZ THEY WILL MAKE A MISTAKE AND YOU HAVE TO PAY FOR IT!!!! Please look at my paperwork I have pictured because there are obvious errors BUT, Cooper WILL NOT take ownership for their mistakes. $29,072.00(2nd estimate and on Costco Contract, page 4 in summary). BUT because they put $31,997 as their contract price on line 3, page 1, THAT is what I supposedly owe them for. Who cares what the final invoice might be, turns out Cooper has it all priced out before they even do the installation work!!!! WTF!!!! So, I owed them $31,997 - 160 for the parts change. Never mind the difference in some of the materials they quoted us! Another scam, they will use less than they quoted and you will have to pay whatever the bigger number is. (Another pattern to pay attention to, RIDICULOUS!!) PAY ATTENTION CUZ THEY DON'T!!!! TAKING FEES AWAY TO GET A BETTER ESTIMATE TO ONLY BE PUT BACK ON THE FINAL INVOICE IS NOT AN HONEST WAY OF DOING BUSINESS. read more

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I purchased a spring tune up special advertised by Cooper Heating and Cooling just to have my air conditioner inspected in a rental condo. Both the furnace and the airconditioner had been working perfectly well, but, this was a preventative measure. The technician arrived and took apart the furnace. He claimed the capacitor was deteriorating. It was a 5 amp. He did not have a 5 amp on his truck so he said he would put in in 15 amp. Later that evening when we turned on the a/c it did not work. So, the next day I called Cooper and another technician arrived. He said the first tech did not connect the capacitor correctly and the fan was not running causing the a/c coils to freeze up. He ran the fan and furnace and said to let it run to thaw the coils. Later he called me to say you better check it as there may be lots of water from the thawing coils. So, I ran over to look and sure enough, the furnace room was flooded with water. I cleaned up. The technician came back to check the coils and said they were thawed out and the a/c worked. However, that evening when we tried to take a shower there was no hot water as the melting coil water had flooded the water heater. I tried to get an emergency tech out to check the water heater but none were available. We finally got the water heater re-lit and got hot water. I don't want Cooper coming back again. read more

We engaged Cooper Heating & Cooling to install a new heating unit in our attic and to redo some ductwork. Unfortunately, the heating unit was installed incorrectly, resulting in multiple issues, including ceiling and drywall damage. While a portion of this damage was repaired, the remainder was left unaddressed. Despite repeated requests over several months, we ultimately had to arrange and pay for the ceiling repairs ourselves after Cooper cut into it to accommodate new ducting. The improper installation also placed undue strain on our outdoor air conditioning (AC) unit. In a split HVAC system, the attic unit (air handler) circulates air while the outdoor condenser manages the heat exchange for cooling. Two separate Cooper employees explicitly acknowledged that the incorrect installation of the heating unit had shortened the life of our AC system. In April, during a paid annual maintenance check, we were told that both units were functioning properly. However, the AC unit has failed four separate times since then. First failure: A technician attributed the problem to a shut-off valve in the AC unit. We paid both a trip fee and repair costs. Second failure: The same technician returned days later and stated that the root cause was the improper installation of the heating unit. He assured us the issue had been resolved. Third failure: A different technician concluded that all electrical components in the outdoor AC unit were defective and recommended replacement. Replacement process: A comfort specialist measured and confirmed that a Bosch unit would fit. We reluctantly agreed to the replacement. On installation day, we were informed the unit would not fit, and were told we would be contacted with an alternative plan--which never happened. We requested a refund. Fourth failure: The very next day, the AC failed again. This technician also confirmed the heating unit's improper installation had caused premature failure of the AC. We began requesting our refund on July 24, 2025. By July 31, 2025, with no refund of over $15,000 issued, we had to escalate the matter to our credit card company. As of August 8, 2025, we still have not been contacted with any resolution plan, despite multiple emails, texts, and phone calls to various Cooper representatives, including a direct request for the owner to reach out. While many of Cooper's employees have been polite, this does not outweigh the consistent lack of technical competence, follow-through, and accountability demonstrated throughout this process. The original installation error created a cascade of failures, and the company has failed to take ownership or effectively resolve the problem. Based on our experience, we cannot recommend Cooper Heating & Cooling. The repeated service failures, incorrect installation, conflicting diagnoses, and lack of timely communication and resolution have caused significant inconvenience, unnecessary expense, and loss of trust. read more

I'd definitely recommend Cooper and will use them for future work. They replaced my furnace at a fair price with quality work and communication. Friendly and professional employees! Thanks Cooper. read more

Cooper Heating & Cooling - New Daikin furnace with upgraded filter box. - Heating & Air Conditioning/HVAC Near Me - Broomfield, Colorado

I've spent over $20,000 with Cooper Heating and Electric in the last two years on a full HVAC install. That should have brought comfort and peace of mind to my family of five, including a 13-month-old baby. Instead, it has been two full years of stress, repeated failures, and negligence. They have been back to my home at least 12 times since the install. I am not exaggerating. Every single visit has been due to issues that were either covered under warranty or caused by their own poor work. I've never had to pay because the problems are always their fault. And yet the system still doesn't work. Right now, in the middle of a Colorado heat wave, my house is nearly 80 degrees. The AC has been running non-stop, all day and overnight, and it still cannot cool the house. Despite telling Cooper all of this, they told us they can't come out for almost a week. So now we are being forced to leave our home just to keep our kids safe because its only getting hotter. I have been beyond patient with this company. I used to have a project manager who helped manage the chaos, but like everyone competent I've met there, he quit. That should tell you everything. Cooper is not qualified to handle large installs. They don't stand by their work. They don't care about the real impact their mistakes have on families. I've given them more chances than anyone should, and I regret ever choosing them. read more

Very satisfied from the first proposal to the final wrap-up. Bought an HCAC system including a heat pump, furnace & humidifier. Arrived at 7:30, finished around 4:00 after going over the thermostat. Made all the paperwork super easy. read more

So the issues continue with the Daikin unit Cooper installed and this month alone we have had them to the property twice and now the unit is out again and we are unable to contact customer service. I hope they are no longer selling this product as it's unreliable or Coopers installation was flawed. read more

Cooper did an outstanding job in diagnosing and repairing my defective furnace. Absolutely no complaints from us.

way overpriced - charged me $450 to clear out some ice and wasp nest from the exhaunt of the furnace. Happy New Year

Carey was great--very efficient and pleasant to work with. I appreciate his super good work! Techs from Cooper are always terrific!

All of the Cooper staff has been very professional courteous and great to have as workers in our home. We had some problems with the unit being undersized but the Cooper team honored the warranty and upgraded the unit. Great to have the extra warranty from COSTCO too. read more

Cooper is always quick, professional and reasonably priced. We needed some repairs and service to our furnace in order to sell our home. Santosh and Casey arrived on time, performed the work quickly and the price they charged was fair. I would absolutely recommend Cooper. read more

Carson did a great job enjoyed meeting him. Garnett who was in training looked like he ready to solo. read more

Abel did a professional job repairing a leak under our kitchen sink. He went above and beyond the repair reuirements to explain other plumbing questions I had. He insured the job was done correctly and everything worked perfectly when he finished. I am a member of the Green Team with Cooper Plumbing, Heating and Electrical and they have done several jobs for me over the past year. All have been accomplished professionally and responsicvely. Thank You Cooper!) read more

Cooper Heating and Cooling installed a new Lennox Home Air Conditioner and Lennox Furnace with humidifier yesterday. The Cooper Green Team arrived promptly at 8:30 am as agreed upon and finished by 5:00 pm, when they were completely cleaned up. All of the installation was superbly done. The value was extraordinary. Lennox Air Conditioners and Gas Furnaces are topnotch. No work was rushed. All work was complete and masterfully done. The Cooper team was very easy to understand when questioned about any aspect of our upkeep responsibilities in proper maintenance of the new equipment. Thank you, B. Crowder read more

Service tech came out to inspect our boiler in our new home. He was courteous, professional, communicative, and knowledgeable. I was overall happy with the service. After he left, the boiler was firing differently. It was much louder and had a much louder thud as it fired. I initially turned off the boiler and then returned to take a glance at it the next day. The technician forgot to put one of the covers back on the boiler. Once I put the part back in its place, the boiler started to fire normally. It was the last visit of the day, so I suspect it was something he missed and was not a big deal. I'd use them again. read more

I had a nightmare of an experience with Cooper installing mini-splits. They cut holes in the wrong places for the units and the pipes coming into the unit. They broke two of the three units while installing them. A three day job turned into a 3 month job and I'm still dealing with the consequences. I still need to pay for paint touch ups from their mess and the caulking around the units is cracking already because they are not close enough the drywall. For the absurd price of the project I'd expect some supervision from an experienced technician but they only sent their most green guys. Customer service was also terrible, the only time I got a call back was to ask for me to pay the invoice. DO NOT USE COOPER even if they are slightly cheaper than a competitor. read more

Had water heater replaced. Very happy with the installation and service. I've used Cooper since I had them install the A/C and have always received great communication, pricing, and quick response to service calls. The installation for the water heater was quick, clean, and Ali was very friendly and respectful. I will always call them for service. read more

I originally scheduled Cooper to do some preventative maintenance on my water heater. Right before the scheduled time for the service, I received a call from Cooper that its serviceman was running late. I advised that I couldn't wait so we re-scheduled for the following week. OK, no problem, except the same thing happened the following week ! This time, however, Cooper offered to comp the service 100%. The serviceman finally arrived, did the work and presented me with a. zero balance invoice, as promised! In my view, Cooper delivered its promise of customer satisfaction ! read more

I can't recommend Cooper enough! I had them update our electrical panel and not only was the quote lower than expected, they completed the service quickly and efficiently! I will continue to use them for all the services needed. read more

Buyer Beware! Company is very shady and does not honor information on a recorded line. Clearly played recorded conversation with customer service agent that check up was included and that I already paid for it. Manager would charge me, but kindly gave me a discount. Twice , manager would not honor what was told to me by their employees. New furnace and AC unit were installed in May 2022. After installation, it did not pass city inspection. I was told it would be one full day to install both, it took two days. The installers left two large holes in drywall in basement and living room. They told me I would have to fix the holes. Employees were disrespectful to my property and left messes for me to clean up. I would not recommend them, but unfortunately Costco uses them as the third party. Customer service is lacking in all departments. read more

I had to move a bank of 3 light switches from a wall that we wanted to take out. Bailey came over and quoted me a great price after I had called another company that quoted me 3x as much! Bailey immediately ran into issues with the project because of how the previous owner had done everything but he was able to adapt, let me know exactly what was going on and came up with a solution to every problem. If you're reading this you should definitely call and ask for Bailey. Dude is a lifesaver! ID read more

Excellent experience. Friendly and knowledgeable personnel. Gary Bidwell was very helpful and addressed all of my concerns as the sales person. The installation was performed well and the system is a huge improvement. Definitely recommend these guys! read more

I've never been more disappointed or pissed off by a local company before. Two weeks after my dad died, my mom's heating went out. She called this company to come out and take a look and agreed to their $189 fee just to come out and look with the understanding that it would be applied to the final amount. Justin came out, who is apparently their only tech that deals with boilers, and was great, actually. We set up an appointment the week after his initial visit for him to come back. He never showed up. They never called to let us know or to reschedule. My mom called and they told her he went out on emergency leave but someone would be in touch about fixing her heat. A week later - still no phone call. I called them to find out what's going on and they had no answers. So I requested a refund due to the unprofessionalism. I was told the service manager would call me back by the end of the day - he didn't. I called again and still no answers and no refunds. It has now been over three weeks since the initial visit and still no call back. I feel like that they've totally taken advantage of my mom, a widow after 56 years, a woman in her 70s grieving and unable to fight the battle with them, who is on a fixed income, and simply refuse to do the right thing and either fix her heat or refund her money. Both times I called, they agreed to follow up and make it right. That has not happened. We've now had to engage a different company - she can't have broken heat in this weather. I'm outraged and they should feel disgraced. read more

Start to finish the Cooper team was really impressive. They were the most thorough and straightforward during the estimate process and outlining options. They were also very well organized during each step, including the follow-up and necessary county permit. Really well done. read more

UNREASONABLE!!! rates $475.00 for 1/2 hour of work to hook up three wires and the job was less than 10 minutes away from their shop. Not a good way to build a brand. read more