My experience upon walking in was anything but enjoyable. The woman who works there would non stop…read moretighly follow me-She would go out of her way to follow me throughout the entire store the whole time and would wait standing beside me like 5 ft away. I even told her, "thanks for your help-just looking.," and yet she continued to follow me from the front to the back. It just felt almost as if they have trust issues..we left after being there 10 mins from this. Not a friendly message this sends.

Today my flooring was scheduled to be installed. There was only one problem- Erika was too busy to…read morecall me to let me know the flooring had arrived! It came in last Thursday- according to Erika, when she was busy. Apparently she was also too busy to call on Friday and also too busy on Saturday. She rested on Sunday and the store was closed. Monday morning I must assume she was still too busy because I did not get a call from her - I called her to find out if my order of thousands of dollars (already paid for) was lost or could she call the manufacturer, etc. any number of things that could possibly help me- and her quick reply was "oh, it is here... it came last Thursday... I've been busy. " This is the worst possible customer service experience I've ever had. If not for it being a prepaid custom product I would have cancelled. I will never recommend this company to anyone. I would give it ZERO stars if I could

Excellent customer service at a good price with timely and professional installation. Jason and Amy…read morewere a pleasure to work with and truly place customer satisfaction as their top priority. A welcome change from many local businesses. I recommend them to anyone looking for quality flooring at a fair price. Bill and Deb

From the owner: Waynes Color Centre has been a local corner stone when it comes to flooring in North Bend and Coos…read moreBay for over five decades! If you’re planning on only purchasing your flooring material and taking on a DIY project, then Great! We can offer valuable floor installation tips that can help make your job easier. We’re also able to do complete installs for your home – beginning with a Free Estimate. We’re ready to listen to all of your design ideas, offer our professional and experienced design / contractor opinions and simply get you the floors you’ve always dreamed of. Stop by our Coos Bay store to view our large showroom! From Vinyl and Laminate to Tile and Carpet, let our professional staff help make your floor shopping experience an affordable and fulfilling one.

Opted to try to keep my business local, thinking it would result in better customer service. Big…read moremistake. Ordered 3 boxes of flooring in June. Finally, they told our contractor it would be here 7/28. Since we had to tear out our kitchen flooring, contractor started demo on 7/29 to minimize how long we would be without a kitchen. Then the call that it didn't show up. For an entire week, he was given the runaround about how they couldn't get any update from the supplier, or the shipping was delayed for some reason, etc etc. Fast forward a week, flooring finally shows up the evening of 8/4. Contractor goes to pick up on 8/5, and it's damaged. Modern Floors was made aware of the damage, but instead of offering compensation for the shipping debacle or the damaged product, the salesman said he would knock a few bucks off the 2 pieces of quarter round trim. In hindsight, I should've listened to everyone who told me to avoid that place and ordered thru Home Depot/Lowes/or even one of the many online retailers I could have done so and paid less money. Hopefully this saves someone else the headache we had to deal with.

I was very impressed with the quality of product I was able to get from the Modern Floors team and…read morethe price was great. Nathan helped me find a wonderful Mohawk LVP that looks like real wood, is a wonderful oak color and cost less than what was at my local Lowes. He also helped me set up will call at the Mohawk facility in Portland and I saved the delivery fee. This flooring is for a community center and needs to stand up to lots of traffic. It looks great and brightens up the entire space. Thank you Modern Floors team!

I used West-coast flooring to install carpet in my new home. They came highly recommended by the…read morestore I purchased the product from. I'm torn by this review because the installation of the product was professional and it turned out beautifully. It did take quite awhile for them to come to install, but that was understandable due to the high volume of need in my area. The problem I have with the business is that I sent several remnants of carpet with them to have rugs made for my home, and it has been 8 months and I have not gotten the rugs. I have made several calls to the business and was assured that progress was being made. The business has never contacted me in the 8 months. I even left a message asking them just to let me know if the remnants had been lost and there was no reply. The carpet was very expensive and had I known this would be the situation I would have gone with the company I originally purchased the carpet from. This is unfortunate as I really enjoyed working with Matt and his crew.

Matt and Sommer gave me a bid, that included Sub Flooring. Once the old flooring was removed, it…read morewas discovered that the sub flooring was indeed in good shape. The original bid was 16,000$ for demo old flooring, subfloor, snap together plank flooring, and base. This project took 3 weeks; the old flooring had to be removed from property by me, and after a down payment of $6,000, I still had to pay an additional $9600. This business charges more than they should and this is unscrupulou!. Bad Business!!!

I actually went in to Carpet Bazar because no one else is open on Sat. I am happy I did. Ruth was…read morevery knowledgeable and Victor and crew did a great job with the instillation. I feel they have a good selection to choose from and they carry all the major brands. Once I decide i want something I don't want to wait two more days. I couldn't believe that a business like this would not be open on a weekend day that allows folks who work all week to come in.

They installed my floor and didn't do it properly so it all came apart. When they came out to look…read moreat it they said all of the people who installed the floor didn't work there anymore and they don't know what happened. The men that came out to look at it were the same men who installed it! It took well over a year arguing with them to fix my floor. They claimed I needed a new subfloor and were going to charge me over $5000 to put one it and redo my floor! What a joke! I didn't even need a new subfloor, it was an installation issue. They did give me replacement flooring and made us sign a paper saying we were done with them. We had a friend redo it and its great now. I'll never go back to them!

Wow and wow! What a great experience from start to finish. The installation of the LVP flooring…read morewas impeccable. Buying new flooring for our new-to-us house in Florence was a daunting task. Natalie, Julie and Jenny helped to make the decision easier with their expert advice. Even though it took us a long time to come to a final decision, we never felt pressured or rushed. These are very patient people! Jesse Hart Flooring was our installer, and we were beyond happy with the expertise of this professional team. Jesse, Avery and Joel were so friendly, considerate and skilled laying out the floor. No gaps, cuts were precise and close around everything. They did the entire house with only one transition to different type of flooring. There are no transitions between rooms or closets or into bathrooms, under doorways or around bookcases. It is one smooth, continuous, beautiful Odyssey floor! There are no obvious patterns or planks laid in the same places across the floors. These guys are pros! We could not be happier with the decision to go with Goodman's.

We had luxury vinyl plank flooring installed in every room upstairs and in the stairwell. Goodman's…read morewas amazing to work with. No issues. Everything was as promised. Jesse Hart Flooring did the installation and we were blown away. Jesse has a very high standard of excellence. The team was immaculate, punctual, and extremely hard-working. The finished job is perfect. Flooring installation is hard, physical work and you could see the team dig in everyday with renewed effort toward a perfect outcome. Florence is lucky to have Goodman's and Jesse Hart Flooring! Thank you so much!

Very happy with the service and transformation of my home! Thank you for an easy remodel!read more

Our experience with Abbey Carpet was outstanding and flawless, beginning with our trip to the store…read moreto look at carpet, to Eric coming to measure the next day and providing an estimate the day after that. Masterful carpet installers, Billy and Charlie, just left our home having done a fantastic job. Not once did I hear the words, "we have a problem." Everyone we encountered throughout the process was professional and helpful. We couldn't be happier with our experience! Laura S.

All the people we dealt with at Dalton Carpet were extremely friendly, knowledgeable, and…read moreprofessional. They were timely. The Carpet arrived on time and the install took place quickly. I would definitely use them again and I thought they gave a good value for the money spent.

Great service when we walked in the door. Beat others prices. Better quality pad than the…read morecompetition offered.

These guys are GREAT! Very professional and courteous. The installers did a beautiful job, were…read morecareful with moving the furniture, knowledgeable of the product and services and overall did a wonderful job. It turned out perfect! Thank you to the company for hiring such good employees and also their fair pricing! We definitely would recommend them!

We bought a home where they had installed Berber carpeting but must not have noticed the wrinkles…read morein the living room and hall. Justin came out and took out the wrinkles. He had to trim and it looked great. We found a wrinkle in the another room and he came back to fix it. Floors by design comes with all the tools and a vacuum! They clean up afterwards! You gotta love that!! I definitely recommend them and would have them back out to do any installation or work on carpet or flooring.

Extremely disappointed; made an appointment, moved furniture in preparation, and waited for an hour…read morefor a no show. Have since called multiple times and have left many messages -still haven't heard back! Rented a Rug Doctor from Safeway and haven't looked back!

We had an appointment made a week in advance for a carpet cleaning and they just didn't show up for…read moreit. Very disappointed as it was required for our rental as we were moving out and were then stressed about what we needed to do. Was unable to get ahold of them on the phone as well.