I actually went in to Carpet Bazar because no one else is open on Sat. I am happy I did. Ruth was…read morevery knowledgeable and Victor and crew did a great job with the instillation. I feel they have a good selection to choose from and they carry all the major brands. Once I decide i want something I don't want to wait two more days. I couldn't believe that a business like this would not be open on a weekend day that allows folks who work all week to come in.

They installed my floor and didn't do it properly so it all came apart. When they came out to look…read moreat it they said all of the people who installed the floor didn't work there anymore and they don't know what happened. The men that came out to look at it were the same men who installed it! It took well over a year arguing with them to fix my floor. They claimed I needed a new subfloor and were going to charge me over $5000 to put one it and redo my floor! What a joke! I didn't even need a new subfloor, it was an installation issue. They did give me replacement flooring and made us sign a paper saying we were done with them. We had a friend redo it and its great now. I'll never go back to them!

If you need new carpet, F&W is the place to go. We did our homework. We shopped around town and…read morevisited every carpet store. We got lots and lots of samples and the carpet we were looking for was available at every one of the stores in town (under a different brand name with much less warranty at a big box store), so it was very easy to price compare. We even went to the manufacture's website to verify the price and warranty info. And, just to be sure, I called the manufacturer to verify availability. We asked for bids from four of the stores based on our impression of their store and their staff. We really liked how we were treated at F&W. Just enough attention to answer our questions but no pressure to do anything. F&W was the only store to show up when they said they would. They also accurately measured our house. (One of our bids had an extra 150 square feet added to it; as if we wouldn't notice. That place also wanted to put seams in each room, but more on that later.) F&W's bid came back within in couple of days. Others took over a week and we had to call to track them down. F&W was also much less expensive than every other bid. Now you might say you get what you pay for, but most of them were in the same ballpark for labor. We ended up needing about 900 square feet of carpet. The difference we noticed is that the others tacked on extra costs for the carpet despite being the EXACT same carpet in each bid. Not only that, but F&W gave us their bid including 9# padding. The other bids were with lower quality padding. And in the case of the place that added extra square feet to the measurements, they also wanted more for removal and disposal because they were relying on that inaccurate measurement. So, naturally, we went with F&W. Before our carpet arrived, we decided to move around some furniture, do some repainting and the like. Since we were on a roll, we decided to remove our old carpet ourselves. We found one seam in our entire house; not seams in every room. When F&W showed up, they were quick, efficient and professional. It actually took us longer to remove the old carpet than it did for them to put in the new carpet. In fact, I timed them. From the minute they brought the first piece of carpet into the house to until it was fully installed was 2 hours and 32 minutes. And wouldn't you know it, they only needed one seam. Even more interesting is that it ended up in exactly the same spot as the old seam. And despite knowing exactly where they put it, we can't find it. It's completely invisible. The other place wanted to hide our seams behind furniture and using natural lighting and other such nonsense. When I went to pay F&W the final payment for the carpet, much to my surprise, they subtracted labor costs from our original bid because we removed the old carpet. I totally didn't expect them to do that. A couple of things we learned about this process that we'd like to pass along. Some of the carpet places have installers on staff, but virtually all of them use subcontractors. Also, your carpet probably doesn't have as many seams as you'd think. Bottom line, based on our experience, we would highly recommend F&W.

Excellent work. On time every day and worked hard with no lunch breaks. Our installers name was…read moreSteve. He cleaned up every day after work which I appreciated. Everything was delivered and installed when promised. Wood in kitchen, family room and hall and tile in Large entry. Will use this business again for sure.

I called and he came out to our house within minutes. He was able to repair our carpet the same…read moreday and did an excellent job.... and then shampooed it and it looks amazing! Quick service and great prices!

Excellent service in repair of our carpet. Close attention to detail. Came on a saturday morning…read more Reasonable charge. Recommend highly.

I used West-coast flooring to install carpet in my new home. They came highly recommended by the…read morestore I purchased the product from. I'm torn by this review because the installation of the product was professional and it turned out beautifully. It did take quite awhile for them to come to install, but that was understandable due to the high volume of need in my area. The problem I have with the business is that I sent several remnants of carpet with them to have rugs made for my home, and it has been 8 months and I have not gotten the rugs. I have made several calls to the business and was assured that progress was being made. The business has never contacted me in the 8 months. I even left a message asking them just to let me know if the remnants had been lost and there was no reply. The carpet was very expensive and had I known this would be the situation I would have gone with the company I originally purchased the carpet from. This is unfortunate as I really enjoyed working with Matt and his crew.

Matt and Sommer gave me a bid, that included Sub Flooring. Once the old flooring was removed, it…read morewas discovered that the sub flooring was indeed in good shape. The original bid was 16,000$ for demo old flooring, subfloor, snap together plank flooring, and base. This project took 3 weeks; the old flooring had to be removed from property by me, and after a down payment of $6,000, I still had to pay an additional $9600. This business charges more than they should and this is unscrupulou!. Bad Business!!!

They did a good job at a fair price . I have used another…read morecompany in the past. Superior did a much better job.

As always, Todd did a great job at carpet and upholstery cleaning for us! We heavily use on room…read morethat has been subject to coffee stains, outdoor shoes at times and any number of issues. And Todd can service it all thoroughly! Always on time, and very reasonable rates. Highly recommend, again and again!!

This carpet cleaning company is the best that I have ever used. From the time you call and schedule…read morewith Mary who is awesome to Ted showing up and doing an amazing job cleaning your carpets. I will never use anyone else. I highly recommend this company for your carpet cleaning needs.

We used them to clean our carpets and they did a great job; they look brand new. The carpet cleaner…read morearrived on time, spent a lot of time cleaning every square inch, He made sure to get every little stain out, even did the edges of the carpet with a special attachment. He was a little more than some of the other guys in town but by far has done a better job than any one we have ever used in the past. I highly recommend them to anyone!

1000% COMPLETELY HAPPY with this company! This Father and Son team are not only friendly and nice,…read morebut also are as hardworking as anyone could be! After it was all said and done, I was charged less than what i figured out the cost to be! My bottom line, is the bottom line... and this company charged me half (17 cents a square foot) the money than any of any other carpet cleaning company quotes i received in roseburg. I have had a few carpet cleaners clean my home, but i wont call any other company, EVER again.... Coast Range Carpet Cleaners will have my business from here on out! Thanks alot guys and God Bless!

From the owner: Carpet/Upholstery Cleaning Vehicle/ RV upholstery and…read morecarpet cleaning Residential /Commercial Water extraction