New owner. Previously, a job we had done was very good quality. This last job was full of…read moreinstallation defects. The installation crew came unprepared. We had to fabricate wood to make the slabs fit for them. The layout called for a continuous slab. The layout person apparently was not experienced enough. A seam had to be made for the install leaving the slab short with gaps at both ends. Caulking was sloppy and missing in some areas

I got the most GORGEOUS Quartzite! We had a couple of set backs - mostly my doing, but they were…read morevery accommodating. I picked a granite for the counters (so I didn't detract from my showpiece of the Michelangelo Quartzite) but when they came and measured they did not have enough so they found me several other options to choose from. When I was not thrilled with those options (I was kinda picky) we finally managed to find a slap of what I had previously picked then we had to wait for it to be delivered to them then to add more to their plate I added backsplash then took it off then added it back...now it is all installed and it is just amazing!!! Preston and Victor are fantastic, worked really hard and now I have a show stopping kitchen. Thank you to ALL who work there and made my dream kitchen a reality!!! I know it was a team effort to get this one to the finish line! THANK YOU ALL!!!!!! Now for the hood vent, paint, cabinet hardware and flooring! :)

Chad did a fantastic job on our kitchen remodel. He showed up every day and on time. His pricing…read morewas reasonable. And the work quality was spot on. Our expectations were actually exceeded. That's a rare thing these days. We will definitely have him back, to do some other jobs, in the future. Thanks Chad!

Our original 1950's kitchen was grimy and in desperate need of a refresh, and new paint and…read morecountertops can only go so far. Chad installed a gorgeous white subway tile backsplash that makes the entire space feel clean and new, while still keeping the original retro charm. If you're building a new dream home, or just want to update your current space, Buxtons Tile provided us quality work as well as very helpful design suggestions regarding our choice in tile.

My bathroom looks like something out of a resort. They did amazing work and were reasonably priced…read more We will be having Dave and Phil Hu redo all our bathrooms.

From the owner: Dave Hu Construction is a local, family-owned and operated business serving Roseburg, OR since…read more1980. We're your go-to team if you need custom tiling services for your residential and commercial property. Our professionals have over 37 years of experience in the industry. Call us now to schedule an appointment.

Never finished job, stuck me with a $3.5K bill for the countertops after I paid him for that over a…read moreyear ago. Left a huge mess and failed to communicate with client. Run, don't walk, away from this guy.

RHR has done several projects for us over the last few years. He built a deck for our above-ground…read morepool, which turned out amazing. He and his crew did the drywall and finish work for the garage-type room we turned into a one-bedroom apartment. In our main home, they did some flooring; tiling; remodeled our kitchen; re-roofed, including skylights, our back patio awning. Every project they did for us turned out fabulous! They really do go above and beyond. Highly, highly recommend them.

Awesome experience!!! Jeremy does great work. We chose a style and layout that's more on the…read moretraditional side and he was totally down for helping us make it work. We couldn't be happier.

Great Tile and a Great Guy! Jeremy does a great job on all the work I've come across. I…read moreoccasionally install shower on his newly laid tile and always am impressed. Highly reccomend.

Shannon completed a masterful job in refacing our old fireplace with a beautiful porcelain tile…read morewhich my wife chose to blend with our family room decor. Shannon was very fair with his quote and completed the work on schedule. If you are seeking a competent, reliable, and meticulous tile installer, Shannon is your guy! I found him using Yelp, and he's the real deal.

We hired Shannon based on positive reviews on Angels List to tile a backsplash in a relatively…read moresmall kitchen (I am a member, so a similar post is up there as well). I had planned on doing it myself, but decided having an expert who could do it faster, better, and with less mess would be less stressful, and I am so glad I did! Shannon was friendly, skilled, and professional, completing the job on schedule and at the quoted price. We appreciated his relaxed demeanor and his excellent communication skills (he responded in a timely manner by either phone or text, the latter initiated by us), and the backsplash turned out fabulous! If you are looking for someone to tile, don't hesitate to call Shannon. He does excellent work at a fair price, and the result is worth every penny!

If you need new carpet, F&W is the place to go. We did our homework. We shopped around town and…read morevisited every carpet store. We got lots and lots of samples and the carpet we were looking for was available at every one of the stores in town (under a different brand name with much less warranty at a big box store), so it was very easy to price compare. We even went to the manufacture's website to verify the price and warranty info. And, just to be sure, I called the manufacturer to verify availability. We asked for bids from four of the stores based on our impression of their store and their staff. We really liked how we were treated at F&W. Just enough attention to answer our questions but no pressure to do anything. F&W was the only store to show up when they said they would. They also accurately measured our house. (One of our bids had an extra 150 square feet added to it; as if we wouldn't notice. That place also wanted to put seams in each room, but more on that later.) F&W's bid came back within in couple of days. Others took over a week and we had to call to track them down. F&W was also much less expensive than every other bid. Now you might say you get what you pay for, but most of them were in the same ballpark for labor. We ended up needing about 900 square feet of carpet. The difference we noticed is that the others tacked on extra costs for the carpet despite being the EXACT same carpet in each bid. Not only that, but F&W gave us their bid including 9# padding. The other bids were with lower quality padding. And in the case of the place that added extra square feet to the measurements, they also wanted more for removal and disposal because they were relying on that inaccurate measurement. So, naturally, we went with F&W. Before our carpet arrived, we decided to move around some furniture, do some repainting and the like. Since we were on a roll, we decided to remove our old carpet ourselves. We found one seam in our entire house; not seams in every room. When F&W showed up, they were quick, efficient and professional. It actually took us longer to remove the old carpet than it did for them to put in the new carpet. In fact, I timed them. From the minute they brought the first piece of carpet into the house to until it was fully installed was 2 hours and 32 minutes. And wouldn't you know it, they only needed one seam. Even more interesting is that it ended up in exactly the same spot as the old seam. And despite knowing exactly where they put it, we can't find it. It's completely invisible. The other place wanted to hide our seams behind furniture and using natural lighting and other such nonsense. When I went to pay F&W the final payment for the carpet, much to my surprise, they subtracted labor costs from our original bid because we removed the old carpet. I totally didn't expect them to do that. A couple of things we learned about this process that we'd like to pass along. Some of the carpet places have installers on staff, but virtually all of them use subcontractors. Also, your carpet probably doesn't have as many seams as you'd think. Bottom line, based on our experience, we would highly recommend F&W.

Excellent work. On time every day and worked hard with no lunch breaks. Our installers name was…read moreSteve. He cleaned up every day after work which I appreciated. Everything was delivered and installed when promised. Wood in kitchen, family room and hall and tile in Large entry. Will use this business again for sure.

We first asked for an estimate in February. They sent out an estimator who was friendly and…read moreeverything seemed fine. Then a month passed with no word. I sent an email to ask for an update. They explained they were short-staffed and that the estimator had gotten sick. Two weeks passed. The estimator finally called and wanted to come out again because he couldn't remember which house we were. After jogging his memory, he said that the estimate would be forthcoming. Another two weeks passed with nothing. I then called the office and was told they were still pending on bids for materials from subcontractors. Another two weeks passed. Today I just got from a different person at Voss saying that they were still waiting on those bids for materials. If just the estimate takes this long, with such poor communication, I can't imagine how they would be once the actual job started.

They wanted to tell me what products to use, would not consider what I wanted to do with my own…read morehome, never sent an estimate after 2 weeks, and told me they would demo and leave without closing up the walls. Their sole job was going to be taking out walls and replacing them. I was told 1. they don't put up 4x8 sheets of beadboard (basically panelling), 2. my only choice is drywall, and 3. they don't do that either and will be subcontracting it out. I was really wondering what if anything they do do. All Google reviews are done by owner and Voss employees.

I have been a customer of JoAnn Hammond for over 10 years. She has contracted and consulted for me…read moreon over 7projects. She is the best. She can match clever and exciting solutions to a wide range of design problems. JoAnn has a talent for achieving a great "look" within the slimmest budgets. If things go wrong, JoAnn is always there with choices, solutions and answers. She is clever, quick and competent. Bob P.

While JoAnn assisted us in our kitchen design and cabinet selection, she has failed to assist us in…read morethe resolution of functional issues with our cabinets. Though she was the agent that recommended the cabinets and the finish, she is claiming that because she now has her own business that she cannot find our file. The file of course contains critical information about the sizes of the cabinet doors. I have reached out to the owner of the cabinet manufacturer (after JoAnn refused) who has offered to help us, but JoAnn has refused to locate our file to provide the sizes. The president of the cabinet company suggested that we could remove the cabinet doors and locate the information in the "cup." Joann has said that she doesn't have anyone who can help us with that. We are obviously frustrated and perplexed why a professional would not assist us after numerous requests over several months. We merely want our kitchen to be right, and don't know who to reach out to except to the person that designed the kitchen and sold us the cabinets. There are stains from a lack of sealant, numerous dings, and a scratch where the installer (referred by Joann) did not use a flat screw and it scratched the cabinet. Kitchen cabinets are a long term investment, make sure that you are using a professional that will still be in business if you have issues after installation that will assist you. We should have been more selective.