Great customer service and dedication to our community. Better than those box stores.read more

I was building a large deck/porch for my son-in-law. Jeff helped me select the wood and hardware…read moreneeded. He suggested options that worked much better than what I had planned. The variety of construction hardware available and the quality of wood products made the job easier than I expected. The completed project is beautiful! The sales people at the desk were very helpful also and a pleasure to work with. I'm so glad I went to Gerretsen's instead of to a big box store. If you are a "DIY" person, I highly recommend Gerretsen's Building Supply.

So glad to find this store!!! The owner has/had ALL the answers to my questions. He knew…read moreexactly what I needed to build a deck. We had ZERO wasted materials ! His staff delivered my decking as scheduled and unloaded with a smile on his face!! I compared Budget Lumbers prices with Lowe's and Homedepot. Both franchises were higher priced and included an unnecessary estimated 10% for wasted materials . My husband and I were so impressed with Budget Lumber; we even enjoyed the time we spent in the store. AMAZING! We will definitely buy from BUDGET LUMBER again!!!! Just wish I knew about this store sooner. Thank you, BL!!!

From the owner: Call Budget Lumber for all your fencing and decking needs. Quality lumber products, including pine,…read morefir, redwood, cedar, railroad ties, posts, treated woods landscape timbers, plywood also great selection of siding, all at reasonable prices. You'll find for your building project a large selection of hardware, tools, and more. We also have a large assortment of fencing materials and supplies needed for your home, business or ranch.

Service is excellent and prices are competitive with the big box stores. There prices on roofing,…read morefor example, has always beat everyone in the county.

From the owner: Long's Building Supply, Inc provides building materials, roofing materials, siding, plywood, paint,…read moretools, plumbing materials, cement products, insulation, doors, and windows in the Roseburg, OR area.

Great advise given. Friendly. Found the best crew to put down my flooring. Thanks Lowesread more

I have lost all faith in Lowe's Home Improvement as a reputable corporation and want to prevent…read moreanyone else from also having a similar experience moving forward. In signing 2 contracts, one for doors and one for windows, and paying over $37K to Lowe's almost 2 years ago, I expected Lowe's to install 4 doors and 18 windows in a reasonable amount of time as the contract stated. Instead, I have been drug through Lowe's employee's inabilities to follow through, the ordering of incorrect product multiple times, the firing of Lowe's employees, the finger pointing for who is to blame, the delay's in every area (from ordering/installation/ response times/compensation decision), installation cancellations the day of, contracting with outside agencies that self reportedly have employee's using drugs, being cut off from contacts and not be handed off to anyone else, being told I do not have access to any of the documents in my file, and being told that I cannot know how or why a decision for the compensation is made because it is internal information. All these factors are inexcusable and should not go unreported for any company. I have not asked for these past 22 months, and I always have been extremely patient and kind when working with Lowe's associates. The number of accommodations my husband and I have been asked to make for 14+ open work orders, multiple deliveries, multiple pickups of incorrect product, storage of incorrect product, lost time at work to accommodate installations, lost time for completing other home projects, countless phone calls and emails, and lack of forward life movement for our lives is beyond what any company should ask of their customers. And then in the end to offer an insulting amount of compensation, $600 over 10%, and force our hands tied in sharing our experience with others is again insulting. Below I have listed a few Lowe's employees' names that have been involved in my very negative experience. I have tried to go through all appropriate chains of command, from store to corporate, to complete my installations and get a reasonable and fair compensation package. Luretta Guhlke - Roseburg, OR store sales consultant Aaron O'Camb - Roseburg, OR store manager Alison (DS manager) - Roseburg, OR store Arnold (regional manager) David Cervantes - Corporate SM Tim and his helper - (Installer for Premier Services) Joe (Installer for Premier Services) Angela B - (Services Project Coordinator) Allie (Premier Services) Alma Friedrich - ISM Amanda B - Lowe's Corporate Customer Care I understand all companies have to watch their bottom lines, however when experiences have gone this wrong from the very start (3 of 4 doors initially ordered wrong & 13 of 18 windows initially ordered wrong) and then continuing to be ordered incorrectly for just shy of 2 years because no one communicated with one another, companies should not expect to profit from their customers or even be able to cover their bottom line. In these situations, companies' focus should be on trying to make a situation right for the customer as the customer did not ask for the company's internal drama. I hope everyone considers this review before choosing to work with Lowe's. I will never again walk into a Lowe's store nor do any business with them.

We stopped in again Oregon Tool to look for a tool and check out what they had. The store is big…read moreand they had a good amount of inventory. They had what we needed but the price was the highest of all the stores we looked in town. We passed.

O.T.S I live in Carmel California and have known of O.T.S…read moresince before inception. This crew is so out to help their customers. I still order my tools here. The specially tools are in mail asap. I can call Milo and get an instant response. I needed a threadcert and tool for my aluminum Harley Davidson head. I thought I was out of luck. It worked perfectly for another 50k miles. His girls and long time employees are fantastic. I'll keep ordering and getting my tools shipped. So much better and friendlier than the big box stores! Excellent.

They act like they really don't want retail business. If you aren't a company then they really…read moredon't want you in their store.

From the owner: Medical Gases, Welding Shielding and Cutting Gases, Refrigerant Gases, Bulk Gases, Specialty Gases,…read moreWelding Supplies, Safety Products, Industrial Tools and Supplies, Equipment Rentals

I spent a half hour at one of the big box stores looking for a part for my sprinkler system. They…read moredidn't have it. So I got smart and went to Apex Home Center. It took me two minutes to find what I needed. I'll be going straight to Apex from now on.

Apex Ace Home Center is on Stephens and is well marked so you can find it. And people do since…read morethere was a constant flow of people running in to get something and came out with a bag indicating they found what they needed. Interesting store. It doesn't have a big presence but it is an Ace Hardware. And they do, as the song say, have 'The Helpful Hardware Man'. The gentleman working there not only knows the inventory but took us to it. This was something Home Depot didn't have in stock. I definitely recommend and will be back. The value is excellent...and while you may pay a couple pennies extra on some items-it is so worth having someone who knows what they're talking about where the items are that you need. And they do it all with a smile. 5 stars!!

We have gone in twice and both times have wonderful experiences! The woman helping us at the…read morecounter in the office, as well as the staff outside when loading up our stones!

I am not even going to give them a star. Went to pick up some stone and they had all the flat stock…read moreand the corner was on backorder. So I paid for all (my mistake). Forgot to pick corners up. no call. When I finally got to it i had the guy doing it go pick it up. They made him put it on his account. I took my receipt to them and they told me I had already picked it up. Funny they had a box of corner stone that was special order in the back. Took me a month to get what I got. Lying, cheating, bastards. Said his hands were tied because I waited too long. He told me that it all came in together and picked up together. Their inventory recorder is crooked.