Been dealing with Austin, and it has been a great experience! Prices seem fair and they are…read morehelpful from the get go! Give them a chance!

Nicole is great. Knowledgeable, Personable and Professional. Nicole listened to our flooring…read moreinterests and made recommendations that we're evaluating. Excellent customer care & support.

A true artist, craftsman and perfectionist! Dominic gave a free estetiate, arrived on time, worked…read morediligently and focused! This was the second installation for me having Dominic install flooring in my home. The first was a lamination my bathroom and this time acacia wood flooring in my family room! Dominic's crew worked as hard as he did! I have a curved firewood hearth and Dominic shaped each wood piece individually to perfection! He is a master in his craft and highly recommend him to install! His communication was direct and easy to understand and visualize the goal. No hidden costs or add-ons.

Dominick Russo, flooring contractor is excellent! We went through a local (Grants Pass) flooring…read morecompany. While the flooring company lacked a lot on professionalism, Dominick and his crew made up for it. They were on time, quick, professional, and very easy to work with. Dominick's experience in laying floors paid off big time with us and he went above and beyond when we encountered a small troublesome spot in our bathroom. He took it all in stride and made sure that the spot was stable so we could move forward with the completion of our new floor. His crew were all hard working, quick, and proficient at their jobs. Their friendly customer service was great as well. If you are going to have any kind of flooring done, I totally recommend Dominick Russo and his crew to do the installation.

As a reluctant DYI guy with almost no knowledge and always in a hurry, I almost expected to feel…read morelike I was putting these guys out with all of my rookie questions. What I got was prompt, friendly service by pros who know that hopefully I'll be only doing this once, but still treated me like I was an important customer - and seemed genuinely interested in what I was trying to get done. Cody and the other gentleman there provided excellent service!

As a DIY homeowner I really appreciate the support and advice on how to get a great result with the…read morefinish systems they sell. The Pallman Power finish is great and easy to apply over the Pallman Clear sealer.

This was truly one of the best carpet cleaning jobs I have ever seen! He was able to get out all of…read morethe dark spots on the carpet!!! They are responsive, prompt, and time efficient. Generally care about their quality of work. I would hire them again in a heartbeat and strongly suggest EVERYONE uses this company for their carpet cleaning.

Excellent service! Quick response, affordable fair pricing, timely service, friendly and…read morethoughtful. Got out an old ink stain the previous carpet cleaner couldn't. Carpets feel great under my bare feet, dried quickly and well. Walking in the house smelled great! I would definitely use him again!

I don't think I have ever had a better carpet cleaning experience. Cody and Ashton showed up to my…read morehome and did an absolutely superb job. I had only scheduled a basic carpet cleaning and they truly did the most thorough job I have ever had done. My carpet looks brand new, and they were not soaked like they sometimes have been. They were both very knowledgeable, respectful and efficient. While we were discussing some of the other options that they offer, (I asked) , it came up that they also did grout cleaning. They called to ensure they had time on their schedule and were able to perform the grout cleaning for me at a discount combined with my other service. Which saved me time and money which was an extra bonus, considering they were one of the cheapest quotes I had gotten. They were both so incredibly nice, it was actually a pleasure to have them in my home. Very pleased with the service and the technicians. I will request them by name the next time I need to have my carpets cleaned.

Well... I'm sitting here waiting for the carpet cleaning company to redo my carpet and furniture…read more When I initially called them for service they asked if I had pets. I said yes and the cat had pissed on the couch and loveseat. They arrived and started cleaning the furniture then the carpet. It looked good until it all dried. Streaks on the furniture and the carpet. The smell was horrible. I called the next day for them to come back out to redo the job completely. Well they showed up around 1:30 pm and told me it would require another $100 to redo the job. I'm stuck had to pay for them to do the job right. The carpet cleaning company you definitely should stay away from is Stanley Steamer out of Phoenix Or. they will do the job half assed and then charge to redo it. I am NOT a happy customer. Do not use them. This is a small valley they service so word will get around how they do business.

Impeccable service. Reasonable pricing. Would recommend. Appreciated the attention to detail and my…read morewindows and gutters have never looked this good!

Once Sebastion arrived to clean our many many windows here in Ashland, he was organized and…read moreprofessional. The one thing that was special was the " Screen Cleaner" which simply put, saved time and the screens looked like new. He also removed pine needles off of our roof and also cleaned the "sliders" on all windows - including dead bugs etc!!! He offers roof, gutter, Moss removal, and Pressure washing. He is self contained and works' until the job is complete. Highly recommend this service.

Robert Flack and his crew are outstanding. The beauty and artistry of his work is astonishing. I…read morehighly recommend this wonderful craftsman and his company.

I had both a refinish and extended hardwood flooring into two other rooms. Robert's crew did an…read moreoutstanding job of laying the new floor and refinishing the old floor to match perfectly. They were totally professional in doing their tasks. They will do my two bedrooms in March.

Trevor and his crew did a great job for our office. We just needed a small amount of granite, and…read morefound the perfect remnant piece at the Tile & Stone Design Center. The seams are virtually invisible and cannot be felt. The service was also very quick with a minimum of muss and fuss. We will definitely recommend to anyone who wants a quality granite install.

Run Away! Don't walk from this Ace Think clearly as you read his own words-later…read moreverbatim--before you make......ANY! commitment . In normal circumstances, be fair to and trust your contractor; keep your eyes on him until proven However, if you trust Tile Stone Ace, your loss may be similar to our loss, $18,000. Lesson #1 Never make a "deposit" that exceeds $1000. It is called Deposit but think of it as an unaccountable, unsecured cash loan You are not a bank. You have no idea of where that money goes Years ago my pool contractor on a Monday berated me for 10% down arrived Friday in a crew cab, tricked out, 1-ton dually--odometer 500 miles--and advised a delay: two buddies and son were leaving for 9 days. They had elk tags for Colorado. At Tile Stone we put down 100% for materials Ace was to supply. Plus 50 % his estimate of labor. He was entrusted with mare than $8000 day 1. Lesson # 2. Insist on a written contract. All liscened contractors are trained by the state. Every contractor knows the law obligates them to give you a contract that minimumaly is the state approved form. Most contactors wont tell you this. Why? The contract gives you greater ability to solve disputes. It allows contators to insert in fine print items prohibited by law. And it appears authoritaties don't care. Lesson #3. Incentize total completion and satisfaction. Large projects can require performance bonds. But these are expensive and incentivize cutting corners. So stick with with 10% down and 85% at completion. Retain the 5% for the entire duration of any warranty. Escrow This money as a good faith gesture. Lesson #4. We spent months locating some Amarone stone imported from Brazil and paid another contractor $4500 for this. We transferred this to Ace and entrusted him with another $4500. Did we ask to be named as additional insured on his plolicy? No. Did we ask His bank provide a prommisory note? No? Well our rock disappeared under the most implauible of stories. Amarone is its name and it may well be in a home in southern oregon--just not ours. What would say of me if I "accidentally " damaged a tuck left in my drive way. Which is more righteous: 1) immediately call him to advise him, discuss with him alternatves for repair and who pays. Insurance follows the vehicle so he calls insurance and we agree what I pay the body shop. Or 2) I never tell The Owner what happened. . Instead I shop around among junk yards for the cheapest bed and fenders. I instruct my staff to remove the new black parts and install a junk brown bed and fenders and spray can paint tjese to black. Tell my staff if they say nothing or your fired. And only AFTER Onwer calls to say "where the hell is my new truck?" Hang up and 3 hours later send an email that says your truck is beautiful, all my fscebook friends have liked my paint job and I knew it best to not disturb you by making any phone calls. Isn't 1 how all of us would have behaved?? Ace at Tile Stone chose 2. *Fiduciary responsibilty is by custom and law implictnin every contract--Ace totally failed us. *Custom and law required Ace to inform us. His weeks long silence was a deliberate deception. Law calls this Fraud. *During his period of silence, his employees were in our home for measuring. We are certain the employees were able to speak. . We heard nothing about the fairy tale explanation that would be proffered after installation of the wrong rock. What better explains this 1) they also forgot 2) they too totally believed they protected us by silence and freely chose to participate 3)duress was applied sufficient to assure the communications blackout. Would a reasonable person say "Yup, 1 is compellinly logical? The Law says 2 and 3 are conspiracy. Which is more logical of the two? To shorten a long story--- ZERO Amarone made to our home. I believe our slab is in another's home. The only question is who paid and how much? an off-the-books cash deal of $4000; or "appraised at $5000, $1500 freight and $500 to fix damage $7000 please." Did he call his insurer? No. And refused to do so. Those pesky adjusters expect real proof not some half-baked story asserting superior and pure motive therefore all Ace's actions are righteous. All others' questions and contrary opinions are automatically invalid. His "great replacement" a stone called gabbro, the most abundant rock on earth. It had been stored stupidly by someone somewhere out of doors, in the rain. The absorbed water turning iron into rust. Discoloring yellows and oranges everywhere and their growth will continue. Wholesale $0 est. Oh, the Ceasarstone? Only 2 of 3 cut. Slqb 3 disappeared with no credit. $1750 gone