Great place - made my car look brand new - very friendly - quick service and helped me through with a rental and explaining my insurance to me read more

Miracle workers! My car looked destroyed and came back looking new! Highly recommend this place. And great customer service-very understanding of my situation! read more

Excellent service every time I come. The staff is friendly and helpful. If you're in revere or on the north shore this is the place to go. Thanks Dave! read more

Great service, quick, quality work at a reasonable price. Would highly recommend to anyone and everyone. Definitely going back when the need arises. read more

Came here due to an accident and was extremely grateful that this was the place that my insurance company had placed their trust! They were exceptional from service to customer service!! The work they do is amazing! Would recommend this place over any other collision center! Ask for Paul, he will treat you like family! Extremely grateful he was there to help ensure the rental car arrived on time and even went as far to help move my things from one vehicle to another! 5 star company! read more

I can't express how comfortable I felt in bringing my car for auto body repairs here. Joe was extremely personable and accommodating (he even got my puppy water while the rental car was on its way). The customer service and hospitality I have already received made me feel 100% confident in my choice to bring my car there. I live in Quincy, so I went based on a strong referral. I'm writing this post before I pick my car up (it's due in 1-2 weeks) but I already know I chose the right place. As their slogan says... "Anyplace else would be an accident!". Clever! read more

I love this place. Very clean and professional establishment. I recently had an accident and was told to take it to Collision Headquarters. They were some of the best, helpful people that I have ever met. They walked me through the whole process. I can't say enough good stuff about Collision Headquarters. My car looks brand new, and am getting compliments from everyone once again. Thank you Joe and Dave. You guys and your staff are the best read more

Please do yourself a favor and stay FAR away as possible from this establishment. http://www.bostonglobe.com/metro/2012/07/19/five-people-arraigned-connection-with-trial-rigging-scheme/rzyuTuePlUnQLMmRX2wjuI/story.html If that article doesn't settle your mind I will explain my situation with them to you. I had my car get hit in my driveway back in may, my friend told me I have these guys who do great work. They were all the way out in Winthrop and I lived over 2 hours away. They also were not assured and neither was their work gaurenteed by my insurance. So I was going out on a limb thinking these people would take excellent care of me and my vehicle. Dumb me. Before I went to pick up my car, I got a disturbing phone call from my friend who told me they want the insurance money, in cash for over $1000, NO CHECKS NO CREDIT CARD! Screamed it at me. I asked why, i do not feel comfortable walking around with that much cash, i'd rather put it on a card. My friend said do me the favor and pay the cash since they helped you out by fixing your car. I ended up going with a check ( and thank god). I saw my car, swapped my stuff from my rental into my car and gave the check. Went to start my car....and its dead! Wonderful! They had to jump it, that should have been my second sign after the whole payment situation. I didnt have time to examine my car as I had to go to work. So, after when I did look at my car a hour later I noticed they did not do ANY of the stuff the insurance claim stated. Did not get a new shell for the door, didn't blend the fender, BROKE my stripping on my window and SUPER GLUED IT!? Are you kidding me?! no....they burned my mirror cover and the stripping on the window was all bubbly along with the paint job. The work was NOT acceptable and was HORRIBLE! Their level of professionalism was horrible, as they never contacted me ONCE about my car to let me know how the work was going or when my car would be ready. They went through my "friend" the whole time. Its now been well over 6 months after i got my car back and my car has not run evenly, the door still doesn't close right from the accident, and I tried to call the owner and his phone was changed/disconnected to top it off. So save yourself the trouble and please do not give your business to these people who have messed up the automobile and insurance industry. You might end up with a worse headache from an accident than to start with. Good luck! Keep in mind, Yelp is a REVIEW WEBSITE. people post their experiences of different places so other potential customers can learn if people are having an overall good experience or bad experience of a certain place. I have written many yelp reviews- over 70! They tell my honest opinions and tell it how it is, no sugar coating. If I have a good experience, I say so and say why, if I dont, I say it and say why. I am a person who knows what they want and I am a paying customer and expect to get correct service when I am a paying customer. Thats all. read more

Experienced poor customer service at this repair shop. I would not recommend going here for anything. I brought my car here a few months ago and I was very dissatisfied with the job. The paint did not match and you could see lines in the paint job up close. read more

great customer service i was very happy with the help i received from the moment i walked in the office. joe and dave assisted me in calling my insurance company having a rental dropped for me and having all items in my car moved into the rental. i was on my way in 35 minutes and when i picked my car up three weeks later i was very happy with the job. the attention to detail and the time they took to go over the work that was done was something i was not used to for an autobody shop this was not my first accident and the treatment i received at collision headquarters far exceeded my expectations. i would hesitate to take my car back if i happen to get in another accident. Thank You On a side note enterprise rental was very helpful as well read more