Waited over one hour while front desk personnel played cards and joked. Paid premium out of pocket…read morecost to watch staff play cards. Totally unprofessional.

I had a full MRI of my spine in late February, and the radiologist, Dr. Veena Gautam, completely…read moremissed a 5.7 cm calcified mass on my spleen and a 5 mm pancreatic cyst--neither of which were mentioned in the report. Despite the MRI being ordered for spinal stenosis, any competent radiologist should have noted a large, clearly visible lesion. It wasn't until my neurosurgeon took an X-ray that the mass was flagged as concerning, prompting further imaging. Additionally, this facility filed my insurance incorrectly twice, and when I returned, there was no acknowledgment or apology for such a serious oversight. If you need imaging here, I strongly recommend getting a second opinion or requesting a different radiologist to review your scans.

I had an MRI and CT performed on two different appointments months apart…read more Completing paper work always an issue with me as 99% questionnaire same as previous visit yet zero,nada previous data provided carried forward. A missed opportunity. The staff is always prompt, courteous and professional.

I had MRA of head and neck done. Upon entering the facility, I was met a very pleasant…read morereceptionist. Who made me feel at ease The Technician that did the procedure was very considerate and made me feel at ease, i am claustrophobic but knowing he was there, I felt relaxed. Thanks to the staff for taking great care of me

Have used this facility multiple times. Recommend for convenience, staffing, and efficiency.read more

Oh my gosh, this place is amazing. Got my appointment walked in within two minutes. They had me…read moreback. I laid down. The gentleman, shook my hand and introduced himself and told me what he was going to do. He really cared. It was just such a high-quality place the Type of Care this place gives you is amazing and then to get your results and they go through it with a fine tooth comb and they tell you about each part of it and give you diagrams to touch and learn about what's going on highly recommend this place. I will definitely be going back here. they really care and take care of you.

I definitely should have read the reviews first before paying for the couples heart scan at the…read morestate fair. For starters. I never received a reminder call or text about my appointment. The info that I had from the fair was all that I ever received. The price for the CT was pretty fair,but it's obvious that the goal is to get you to upgrade to the more expensive package deals. As others have mentioned, the "health consultant" that you meet with prior to your service is actually a sales person with no healthcare background. Also, you have to request your images as they do not come with the final report. The experience was a little off-putting, but I did get some insight from the heart scan.

I had a terrible experience here and want to warn others. I had a scheduled medical DNA appointment…read morenext door, but I accidentally walked into Advanced Body Scan instead. The staff told me I had an appointment with them, even though I clearly did not. They pressured me into doing a DNA test and then charged me $1,000, despite the fact that I have insurance that covers this type of test for medical purposes. This felt extremely misleading and unethical. It also appears they had access to some of my medical information, which is extremely concerning. I will be filing a police report and addressing this situation with the proper authorities, including my insurance company. Very unprofessional and suspicious behavior -- please be careful.

Keeping my review very simple the team was very courteous and professional. Additionally the…read moreoverall service received was wonderful

from start to finish, check in to check out , the processes…read morewas streamlined and so easy. the cherry on top was the easy to read interactive report

Called 972-920-0120 to set up an appt. Doctor already sent requested tests to the office twice…read more Normally the office would call the patient to set up the appt but i heard nothing from Rayus. I have Tried to call back for days but could not get through. How long does one need to be on hold? We have things to do. Answer the phone!!!!

I had an ultrasound and it went. The tech explained the procedure and what would after it…read morecompleted. Check in easy and quick.

Summary: I…read more*recommend* Envision Imaging on Plano Pkwy for patients in the area who have Diagnostic Imaging orders from physicians and surgeons. Details: Envision Imaging is conveniently located on Plano Pkwy near Marsh Lane. Gorgeous and sparkling clean medical office building. I had an MRI and CT Scan this week at Envision Imaging. Nurse was professional, a good communicator, friendly, and cheerful. It is wonderful to have a nurse who smiles and can relax a patient. Nurse explained everything in an easy way for me to understand. I appreciate her expertise and her willingness to have short conversations with me. She gently inserted the catheter that was used for contrast dye. She also gently removed the catheter after the procedures were complete. MRI and CT technicians were also professional and good communicators. They also explained everything ahead of time so I knew what to expect. Two days later I returned to Envision Imaging to pick up my CD-ROM of previous imaging. I also picked up a CD-ROM of the MRI and CT that Envision Imaging performed. Front desk staff was friendly and efficient. They quickly provided the 2 CD-ROM that I ask for. Thank you to the entire staff at Envision Imaging on Plano Pwky. I recommend this to patients who need diagnostic imaging. - SS

The staff of this place is so disrespectful my experience here was really bad they were so rude the…read moredidn't even acknowledge me they didn't even know what my doctor ordered and were confused the entire time and the way they were talking to me was so rude and unprofessional

Nice and clean facilities with friendly staff. There are 2…read moreentrances, one from the parking garage and one from the street. You can use both entrances, but if you use the parking garage, you have to ring the bell so they let you in. The have a snacks and coffee counter for you to raid when you are done with whatever it is you need. I had imaging with contrast, and so I wasn't supposed to eat before my appointment. I had a coffee and a snack before I left and a little bottle of water. When I had to come back to bring my imaging disc to my referring doctor, it was just a quick call and it was ready for me by the time I came to pick it up on my way,which was about 20 minutes! I am a DCC fan, so it was so cool to see a DCC name in the CT scan room (although unfortunate that she had to get a scan!) Whenever they have athletes in,they can sign the wall. I thought it was neat.

This is my third time to visit Blue Star Imaging at the Star. The first two times were over 3 years…read moreago. Just like three years ago, the whole process was streamlined and quick. This time, I arrived more than 30 minutes early. At intake I was presented with a few forms to review and sign as well as the expected out-of-pocket expense. They took me back for my imaging after maybe a 5-minute wait in the reception area. I actually was out of there BEFORE my original appointment time! Technicians and staff were friendly and efficient. Overall, a very pleasant experience if you're in need of medical imaging. I highly recommend them.

I've been at North Star Imaging a few times. The atmosphere is very pleasant, and the staff are…read morevery nice to talk to. I thought the technicians were professional and helpful. MB

Exceptional customer service from scheduling to treatment the staff is extremely efficient and…read morefriendly

I had an excellent experience at the Labcorp in Plano and felt compelled to share, especially after…read morereading some of the previous reviews. From the moment I walked in, the staff were extremely friendly, polite, and welcoming. I came in as a walk-in fully expecting to wait at least 30-60 minutes, but to my surprise I was in and out in less than 15 minutes. The entire process was smooth, efficient, and handled with genuine kindness. Every staff member I interacted with was courteous, professional, and clearly committed to providing great service. Whatever issues may have been reflected in older reviews simply didn't match my experience at all. Thank you to the kind, courteous, and speedy team here for making what is usually a dreaded errand so easy and pleasant. Five stars all the way.

Everyone is so nice here!! You feel right at home, thank you! Pretty close to pain free but a kind…read moreperson drawing blood makes it easier!