I had my MRI done here. Facility was on the first floor and easy to find. Staff was friendly upon…read morebeing greeted and checked in quickly. Waited only a few minutes before being called back. Small clean changing room with lockers to secure your belongings. MRI tech was curious and explained everything very well. I was given ear plugs and a blanket. I then changed as they prepared my CD of my scan. It was a fairly open machine and did not feel claustrophobic while being scanned. Would be a patient here again. Only suggestion would be to have an option to listen to music with headphones during the scan or glasses that have mirrors to enable you to see out the ends of the tube.

I called and scheduled an appointmen,when I came,no one was there,it was just closed,I called them…read moreagain and they told me they decided to go home early????????

I had an MRI and CT performed on two different appointments months apart…read more Completing paper work always an issue with me as 99% questionnaire same as previous visit yet zero,nada previous data provided carried forward. A missed opportunity. The staff is always prompt, courteous and professional.

Nice and knowledgeable staff I was there a few times always the same…read more I'll definitely recommend anyone who wants to do imaging done go to touchstone imaging.

Gateway Imaging for exceeded my expectations. I got their address mixed up and arrived a few…read moreminutes late. They got me in and out, again, quicker than I expected. Everyone was fantastic, very professional and considered my comfort & safety at every turn. I would recommend Gateway highly for any and all your Imaging needs! Multiple thumbs up I received the report in today's email, talk about quick

My experience there was excellent, I didn't have to wait, front office staff and technicians were…read moreall very friendly and helpful.

I definitely should have read the reviews first before paying for the couples heart scan at the…read morestate fair. For starters. I never received a reminder call or text about my appointment. The info that I had from the fair was all that I ever received. The price for the CT was pretty fair,but it's obvious that the goal is to get you to upgrade to the more expensive package deals. As others have mentioned, the "health consultant" that you meet with prior to your service is actually a sales person with no healthcare background. Also, you have to request your images as they do not come with the final report. The experience was a little off-putting, but I did get some insight from the heart scan.

I had a terrible experience here and want to warn others. I had a scheduled medical DNA appointment…read morenext door, but I accidentally walked into Advanced Body Scan instead. The staff told me I had an appointment with them, even though I clearly did not. They pressured me into doing a DNA test and then charged me $1,000, despite the fact that I have insurance that covers this type of test for medical purposes. This felt extremely misleading and unethical. It also appears they had access to some of my medical information, which is extremely concerning. I will be filing a police report and addressing this situation with the proper authorities, including my insurance company. Very unprofessional and suspicious behavior -- please be careful.

Keeping my review very simple the team was very courteous and professional. Additionally the…read moreoverall service received was wonderful

They are very thorough with no wait time after insurance is approved. Very efficient and customer…read moreservice friendly. I've been here a few times and it's always the same.

Called 972-920-0120 to set up an appt. Doctor already sent requested tests to the office twice…read more Normally the office would call the patient to set up the appt but i heard nothing from Rayus. I have Tried to call back for days but could not get through. How long does one need to be on hold? We have things to do. Answer the phone!!!!

I had an ultrasound and it went. The tech explained the procedure and what would after it…read morecompleted. Check in easy and quick.

Five stars! I've had two CT scans here - one with contrast and one without. Both were good…read moreexperiences. I had the same technician both times; I really wish I could remember her name. She was so kind, empathetic, did a great job of explaining what to expect and making sure I was comfortable. Hopefully I won't need more scans but, if I do, I'll ask my doc to refer me here.

Summary: I…read more*recommend* Envision Imaging on Plano Pkwy for patients in the area who have Diagnostic Imaging orders from physicians and surgeons. Details: Envision Imaging is conveniently located on Plano Pkwy near Marsh Lane. Gorgeous and sparkling clean medical office building. I had an MRI and CT Scan this week at Envision Imaging. Nurse was professional, a good communicator, friendly, and cheerful. It is wonderful to have a nurse who smiles and can relax a patient. Nurse explained everything in an easy way for me to understand. I appreciate her expertise and her willingness to have short conversations with me. She gently inserted the catheter that was used for contrast dye. She also gently removed the catheter after the procedures were complete. MRI and CT technicians were also professional and good communicators. They also explained everything ahead of time so I knew what to expect. Two days later I returned to Envision Imaging to pick up my CD-ROM of previous imaging. I also picked up a CD-ROM of the MRI and CT that Envision Imaging performed. Front desk staff was friendly and efficient. They quickly provided the 2 CD-ROM that I ask for. Thank you to the entire staff at Envision Imaging on Plano Pwky. I recommend this to patients who need diagnostic imaging. - SS

Nice and clean facilities with friendly staff. There are 2…read moreentrances, one from the parking garage and one from the street. You can use both entrances, but if you use the parking garage, you have to ring the bell so they let you in. The have a snacks and coffee counter for you to raid when you are done with whatever it is you need. I had imaging with contrast, and so I wasn't supposed to eat before my appointment. I had a coffee and a snack before I left and a little bottle of water. When I had to come back to bring my imaging disc to my referring doctor, it was just a quick call and it was ready for me by the time I came to pick it up on my way,which was about 20 minutes! I am a DCC fan, so it was so cool to see a DCC name in the CT scan room (although unfortunate that she had to get a scan!) Whenever they have athletes in,they can sign the wall. I thought it was neat.

This is my third time to visit Blue Star Imaging at the Star. The first two times were over 3 years…read moreago. Just like three years ago, the whole process was streamlined and quick. This time, I arrived more than 30 minutes early. At intake I was presented with a few forms to review and sign as well as the expected out-of-pocket expense. They took me back for my imaging after maybe a 5-minute wait in the reception area. I actually was out of there BEFORE my original appointment time! Technicians and staff were friendly and efficient. Overall, a very pleasant experience if you're in need of medical imaging. I highly recommend them.

I've been at North Star Imaging a few times. The atmosphere is very pleasant, and the staff are…read morevery nice to talk to. I thought the technicians were professional and helpful. MB

This location of North Star is terrible. This started with all information being in mychart which…read morethey didn't review. Then they sent a form to complete which they still didn't review. we arrived 5 minutes late which they said they had to reschedule for 30 minutes later. After getting rescheduled the tech comes out and says you need to take this prescription before getting your scan due to allergies but you have to contact the prescribing doctor to get the prescription filled at the pharmacy. Two of the three prescriptions were OTC but one of the OTC prescriptions has been discontinued. For the life of me I can't understand why they would provide a prescription for an expired medication. I've contacted North Star trying to get the alternative prescription but I was told they would call me back in 15 minutes which I never received so when I called them they put me on hold and never returned to the phone. The two ladies at the front desk never have a clue and do a terrible job with patient handling.

I had an excellent experience at the Labcorp in Plano and felt compelled to share, especially after…read morereading some of the previous reviews. From the moment I walked in, the staff were extremely friendly, polite, and welcoming. I came in as a walk-in fully expecting to wait at least 30-60 minutes, but to my surprise I was in and out in less than 15 minutes. The entire process was smooth, efficient, and handled with genuine kindness. Every staff member I interacted with was courteous, professional, and clearly committed to providing great service. Whatever issues may have been reflected in older reviews simply didn't match my experience at all. Thank you to the kind, courteous, and speedy team here for making what is usually a dreaded errand so easy and pleasant. Five stars all the way.

Everyone is so nice here!! You feel right at home, thank you! Pretty close to pain free but a kind…read moreperson drawing blood makes it easier!