McKenzie at Sims Buick is absolutely amazing! She is so friendly, personable, and genuinely makes…read moreeveryone feel welcome. She does an incredible job with marketing and brings such a fun, positive energy to the dealership! Her social media videos are fantastic! They're creative, entertaining, and always fun to watch. She does such a great job showcasing the dealership, its vehicles, and the people who work there while adding her own personality and humor. She definitely knows how to make car shopping and dealership marketing fun! You can tell she truly loves what she does and puts her heart into it. McKenzie is a wonderful asset to the Sims Buick team, and they are lucky to have her! Keep those awesome videos coming, girl!

Greg Davis is an unprofessional manager that goes out and drinks with his employees and makes them…read morefeel uncomfortable, yet claims to be a great leader as he yells at his employee! I will never say "go to SIMS"

Terrible customer service. Although the salesman was okay, the finance guy was rude, condescending…read moreand I felt very pressured. The one car I test drove had a warning light (like I wouldn't notice) yet I was pressured to lease that one. The deals he offered were horrible. They held my keys from me, just left them on the counter at the service area for anyone to possibly steal and joked they were keeping me hostage. I got up and left. I would never recommend this place.

Great experience. My salesman was Jim billock and I can't say enough to express my gratitude. Also…read morehe has a great team behind him. I would recommend anyone that is looking for honesty and a great vehicle , please see Jim billock and the team at Sims buick

This is a great service. Worked with Joe, who was very kind, courteous, and professional. He was…read moreable to negotiate and unbelievably good price on a new car for me. Look forward to working with him again and would recommend him to anyone looking to purchase a new or used car that doesn't want to deal with the stress of a car dealership.

The individual who helped me, Joe, has been great throughout the entire process and was very…read morehelpful in acquiring my new pick up truck. Rather than just slog through all of the unscrupulous dealership-side tactics over and over again, I am more inclined to just seek out his expertise and assistance in the future. Thank you so much for you help, YCBA team.

This Ford dealership has been here for decades. I have been getting service there since moving back…read morein 2017. I was looking at the used F-150s, so I went in and talked to Steve Todd who I have known since I moved back here. Steve helped me get into one that I thought couldn't get done. Thanks to Steve I am the proud owner of 2019 F-150 that had low milage on it. They bent over backwards to help me, and I am grateful for helping me. If you are looking for a vehicle, stop in and see them.

LT was helpful getting me a vehicle , the finance department worked hard to keep cost of loan down…read more. Trade in was a bit low . All is good

I bought a brand new 2021 Honda Ridgeline from Apostolakis Honda this past weekend and it was the…read moreeasiest experience ever. I've been looking for a new vehicle for a couple of months now and settled on the 2021 Honda Ridgeline. I emailed over a dozen other dealerships around Northeast Ohio and North Carolina (where I am currently located) and the salesman/inventory manager, Scott Dahman, reached out right away. I had a set of questions/demands I asked of every dealership and Scott was nothing but patient and professional. He was not pushy and honest about what he could and could not do. He was very timely with his responses, but at the same time, he did not bombard me with unwarranted emails. After about a week of emailing back and forth with Scott and other dealerships, I knew I wanted to work with Scott. We negotiated everything telephonically and via email. When I went in to sign the paperwork, the process was smooth and painless. I was worried that the dealership was going to add on extra "hidden" fees, but everything everything went as planned and there were no surprises. Scott had everything prepared for me and I was out of there in about an hour. Go check out Scott for any of your vehicle needs. He'll take care of you and make sure to get you the best deal!

Be Leery of this dealer! They sell you a 120,000 bumper to bumper warranty on a brand new Accord…read moreTouring hybrid. Nothing to worry about, right? Think again! I have bought 3 new Hondas in the last two years from this dealer. It's like pulling teeth to get them to do warranty repairs in general. Service is a nightmare. My Accord (2023) has rust on both rear doors inside the seals. They denied my 5 years unlimited milage rust claim. They could care less and send you on your way. I have been back and forth with corporate for over two weeks, stonewalling, gaslighting, endless transfers from department to department. $2,000 a month in Honda payments, not exactly the $2,000 a month treatment! Now I pursue Arbitration and a possible lawsuit. The mask falls off and you can see what this truly is, taking your money with a smile on their face and then turning their back on you. S-H-A-M-E. Everybody is all smiles when they get their car and promises. I am here to tell you with experience just wait and see!

If you ever need to be towed give Schultz towing a call. I was on the phone for an hour with a…read morecompany that locates a towing company's in the area where you live with no luck. The operator said he would have to send my request higher up after he said he contacted seven different towing companies in the area of which I didn't even know we had that many. I asked if call Schultz and he said they weren't on his list. I finally received a phone call from someone about five ours later asked if I still needed a tow. I told them to forget it the place that I was going to have it towed was closed and call someone else. The next day I called Schultz Towing and they were at my residence twenty minutes later. This is a family run business that has been around for over fifty years and I was really happy that they came so quick instead having to guess when they might be here. I had it towed to Schultz Service Center.

From the owner: Schultz Towing has been serving customers in Warren, OH and all areas of Trumbull County since…read more1951. With trucks, a large storage and office facility nearby, Schultz Towing serves numerous police agencies, car dealerships, repair shops, and private c

Blown Head Gasket! Within 3 weeks of purchasing a vehicle from Valley Auto Finance; myself and my…read moretwo children were on the side of the highway requesting an emergency tow. I purchased the vehicle on February 27,2026 and the vehicle overheated and died while I was driving on the evening of March 20, 2026. I've contacted Valley Auto Finance and the matter remains unsettled. This is a recurring issue where customers are being deceived. People educate yourself and check the Ohio Attorney General website both locations have numerous complaints listed. Avoid a world of pain Do Not buy from Valley Auto Finance. (Njnam)

No pressure sales. Owner listened to what I was looking for in a vehicle and found exactly what I…read morewanted. Made the whole process quick and stress free. So happy with my new ride and will definitely refer friends and family. Thanks to Valley Auto Finance in Warren, Ohio.

Great place to buy a car from. Between Mike Klaben Jr and Mike Urbania you could not ask for a…read morebetter duo. Service Department is great also. Highly recommended Klaben

We were so appreciative of their customer service! Vince, in their service department was…read moreextremely knowledgeable and got us in and out as fast as possible!

Matt and his team were amazing, they worked out a 2 car deal for me and my son. Everything went…read moreoff without a hitch and it was so easy, all we did was pull up and sign and drive. They took their time showing us the features on our new cars and answered all our questions. I will be doing all my business with them from now on.

Salesmen sucks, How can you sell a car where the paint is fading on roof, hood, handles and mirror?read more