Run away - Bought a certified pre-owed vehicle that was "checked" and good to go. Drove it down the…read moreroad and notice noises from the brakes. I notified the dealership and was told that it may be due to the car sitting, and told drive it and see if it continues. Well it did, so I called and took it in. They find out that it has a caliber hung up. They tell me the caliber is covered but nothing more. After arguing they decide to eat the cost. When I get the car back I realize that they replaced pads on one side but not the other. Brakes should not be done this way. This is laziness and a lack of craftsmanship. When ask they say this is how they normally would do a fix like this and that the other side pads and rotor were fine. What a joke. My best advice is to stay away. Unless you are the type that likes it without. Update: Had to go back again. Vehicle is under 3,000 miles since the first visit and they charged me for the repair on parts they told me had 3/4 life. Showed them their OWN inspection sheet for this. They must have lied on it.

I have nothing but good things to say. Bought a used equinox and have put 75 k on it still no…read moreproblems at all. Call for service appointment no problem get you in and out and explain the paperwork too. I am about to buy a new truck from them too. Keep up the good work!!

Needed help with a check engine light and oil change - they were able to get me in immediately and…read morequickly diagnose and fix the check engine light and did the oil change - super fast and professional from start to finish! Owners were both on-site and dealt with us directly, very honest and put us at ease during what to us was a troubling situation - highly recommend Richards Auto service!

I highly recommend Richards Auto! They always have time for there customers. All there service is…read moredone in a timely manner. The owners and workers are very nice and helpful. They will answer any question you may have. Prices are very reasonable. I won't take my car anywhere else.

Absolutely phenomenal service! It was zero pressure, yet I knew everything about every corner of my…read morecar before I left. Would highly recommend! Chris and Thomas were amazing! Seriously go in and ask for them!

When they want something from you, they are up your butt. But when you want something from them,…read morethey just don't answer. It's been 4 months since I cancelled my service contract and then I have been told it was not processed.

Tried for a week to set up an appointment with a salesperson to look at vehicle. Had no success…read more only response was an internet person. I was willing to travel 1-1/2 hours to make a deal. They lost what would have been a sale on a car they've had a while too.

Bad service took my Cadillac into service dept. to find and repair leak from sunroof . Water was on…read moreboth front floor floors boards they said they would look at it an advise me what it was . Few hrs later they call and said it was the drain lines one on each side . There was water puddled on the floor board I left so they could see where it was leaking . John Farris called me and he gave me a price of $1600.00 dollars to fix . I asked why so much he said to take carpet out and replace . I said no just fix the leaks . I'll take care of the carpet and clean it . He said not doing the carpet would be around $600-$700. I told him to go ago . Later in the day he called and said he has to order the parts will be 3-4 days but it only needed one hose instead of two they blew the passenger side and it was fine so I said ok but I need a courtesy car if they were keeping mine . When it was time to pick it up 4 days later still had puddles of water in it carpet drenched still . I asked why was it not wet vacuumed to at least get the water out . Said I told the not to do the carpet I told him not to rip the carpet up how could they tell the leak was fixed if water was still puddled . I took it home cleaned and dried carpet 3 days later it rained check the next day carpets wet again . Took back refuse to pay more they tell me it's the other hose that broke on passenger side gave me a price of$564.85 I advised it should have been fixed the 1st time they refuse to put a new hose on the passenger side they would try to repair it by stretching the hose 1/4". They called said car was done . Next rain leaked again same place as the beginning , so I don't know if they replaced anything ? They said if they had to put another hose I would have to pay $564.85 per service manage . I would not do business with them again . I was given the run around and different excuses by John Farris (service advisor). Be very aware ask for the old parts back on any repair . I trusted them I was wrong to do that !

Our Jeep didn't start, we had it towed to Greenwood Auto. They did a diagnosis and said battery was…read morefully charged but not enough CCA to start. A replacement battery was $501.00. I said WOW! why so much, because I have seen other places much cheaper. He said this is what they use to replace it. I was stuck, I needed my Jeep. So I had to pay this rapist their very high price. I checked with Walmart, they had about 100 batteries to choose from all under $200.00 and free install. I am new to this area and learned a big lesson. I would NEVER go back to this dealer.

Best service department!!! We bought our 2020 dodge caravan…read morebrand new from greenwood and have been servicing it there ever since. The scheduling is easy. The people are very polite and helpful. The prices are comparable to the franchise shops. I recommend Greenwood Auto in Courtland for all you Mopar needs.

This is a great service. Worked with Joe, who was very kind, courteous, and professional. He was…read moreable to negotiate and unbelievably good price on a new car for me. Look forward to working with him again and would recommend him to anyone looking to purchase a new or used car that doesn't want to deal with the stress of a car dealership.

The individual who helped me, Joe, has been great throughout the entire process and was very…read morehelpful in acquiring my new pick up truck. Rather than just slog through all of the unscrupulous dealership-side tactics over and over again, I am more inclined to just seek out his expertise and assistance in the future. Thank you so much for you help, YCBA team.