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ColdStone Creamery

3.1 (24 reviews)
Open 11:00 am - 12:00 AM (Next day)

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Exterior view of Cold Stone Creamery storefront with signage and entrance door, located at 297.
Elisa R.

Absolutist wonderful experiencewant able to buy a come thought for my friend who can't have I've cream that upset them and we drive 50 min to get here. Staff were friendly but unfortunately needed that cone for my accompanied party and guy said no you can buy a come What the heck???

Outside - Cold Stone Creamery ice cream shop storefront with signage, promotional posters, and an entrance door, located at 297.
Robyn K.

Going to have to go with the other reviews on this place. I have been going to Coldstone for a long time and never had an issue. I ordered 3 things, when I got home, one was completely the wrong flavor, and the large (I watched), was a coffee lovers. Each bite should have the mixture in it. The lady put enough for 1/2 a cup, mixed it, and saw she was half full and just scooped unmixed coffee on the top 1/2 . I would have just order plain coffee if that what I wanted. Very disappointing but it seems from the comments that management doesn't care to fix the problem.

Take home treats
Jean R.

I was surprised to see a Coldstone open up in this location. I ordered on the app and picked up in store. Inside was very clean (store is brand new). There were about 3 freezers for take home treat and ice cream cakes of different sizes. My order wasn't ready when I got there but the girl was quick to make it. I do agree with the other reviews here that this location definitely gives you less. I got the pint of ice cream and it was 3/4 full. While she was making it, there was a bunch stuck on the slab where it's mixed and instead of putting it in my container, it went to waste. Taste was as expected like any other Coldstone.

Coconut and pistachio ice cream with walnuts
Wasseem A.

Nice atmosphere, nice people. Good ice cream and lots of options available when you are hungry

Store view from parking lot - Nighttime view of an empty parking lot outside a medical building with illuminated signs for 'Doctor' and 'Ambulance.'

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Photo of Jake J.
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2 months ago

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2 years ago

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4 months ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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7 months ago

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2 years ago

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1 year ago

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2 years ago

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3 years ago

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11 months ago

Very long wait, staff not attentive. Very much understaffed and workers had a very nasty attitude. Wait was 25+ minutes, unacceptable.

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2 years ago

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1 year ago

Long wait and was overcharged, be careful of this location. The manager is also rude and does nothing except watch the line get longer.

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2 years ago

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Photo of David K.
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3 years ago

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3 years ago

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2 years ago

Clean location. If you like cold stone, you will like it here. Great cakes for special occasions.

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3 years ago

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Photo of Philip B.
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3 years ago

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3 years ago

Awesome ice cream place.great service plus very welcoming and happy atmosphere. Very clean place.

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3 years ago

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3 years ago

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Review Highlights - ColdStone Creamery

He even helped me set up my membership with cold stone since I didn't have the app installed yet.

Mentioned in 5 reviews

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Layers Bakeshop - Brownies! Not really brownie texture to me, more like rich dense chocolate cake. But it was still really good!

Layers Bakeshop

(113 reviews)

$$

Updating my review from 2 years ago - I decided to give Layers another try and bought two different…read moreflavors of "brownies" and 2 pints of ice cream. To start, they "brownies" are not actual brownies. They are individual slices of cake. I didn't notice this 2 years ago but having it again last night, the Cadbury brownie tastes like a layered sheet cake made from box mix. The frosting on top wasn't too sweet, but certainly doesn't carry the richness of Cadbury chocolate. In a slice this simple, there's really no place to hide and paying that much for something that taste like it was battered out a box is not worth it in my opinion. The Dubai chocolate slice tasted better, but tbh, the Dubai chocolate cake from Costco not only tastes better but has a better price point! I was really excited to try their ice cream - I loved their flavor choices, but that's where my fondness pretty much stopped. The pints were pricey and taste super home made (not in a good way). The ice cream was hard and while it tasted like sweet cream, it was definitely not churned enough to carry a smooth texture. They pints were Van Leeuwen prices but the taste and texture was far from quality ice cream. In this case, I much rather pick up a pint of Hagen Daz, again much better price point and better quantity. The store is pretty but I won't be returning.

This was the first time we ever did a cake delivery using Uber Eats. Layers was exceptional at…read moremaking sure the birthday cake said exactly what we wanted on it. They also went over and beyond and making sure that the balloons were wrapped around the cake. The delivery was flawless. The cake was flawless and we are so happy with the results.

Thin Cookies - Interior

Thin Cookies

(61 reviews)

I was so excited to finally try this place! We love cookies in our home, and the kids were so…read morethrilled! You have the option to order them in packs of 1, 6, 12, or 24. I picked up a dozen for our family: 3 salted caramel, 2 chocolate chip, 1 double chocolate, 3 rice crispy, and 3 cosmic brownie. We were very happy with all of them! The flavors were amazing and perfectly crunchy. The price was definitely good, and the service was quick as well. It was a great experience! ¡Estaba muy emocionada por finalmente probar este lugar! En nuestra casa nos encantan las galletas, ¡y los niños estaban muy emocionados! Puedes pedir cajas de 1, 6, 12 o 24. Compré una docena para nuestra familia: 3 de caramelo salado, 2 de chispas de chocolate, 1 de doble chocolate, 3 de 'rice crispy' y 3 de 'cosmic brownie'. ¡Quedamos muy contentos con todas! El sabor era increíble y estaban perfectamente crujientes. ¡El precio definitivamente fue bueno y el servicio también fue rápido!

I finally tried this place after seeing so many videos about it, and i'm so glad i did because…read morethese cookies are SOOO good. The prices are super reasonable, i got 12 cookies for ~$13 and each one was really good. They came warm, with a slightly crunchy exterior and a soft inside. My favorites were the double chocolate chip cookie and the regular chocolate chip, but my friend really liked the snickerdoodle. I also got the iced latte for $6, which is a really good price for Nassau County! The inside was also such a vibe i loved the yellow chairs and the vibrant interior - there was so much seating. It was also so interesting seeing how they make the cookies. I will definitely come again I am absolutely obsessed!!!

ColdStone Creamery - icecream - Updated May 2026

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