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Marshall's Ice Cream Bar

3.9 (143 reviews)
Closed • 11:00 am - 10:00 pm

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Debbie C.

The best ice cream. The fudge cake is always a hit. Three layers of delicious ice cream. My favorite is vanilla chocolate & black raspberry

Raspberry-Pistachio Twist
Steve A.

We were hoping to end the night on a sweet note after a so-so dinner -- and Marshall's Ice Cream Bar in Massapequa seemed like the place to do it. Quick side note: why are there so few proper soft serve spots on Long Island? Anyway, we made the 20-minute drive from Huntington, and when we pulled up and saw the place buzzing, I took it as a good sign. Parking is a bit of a challenge -- the lot is tight and feels like a Rubik's Cube, so be prepared to maneuver. Atmosphere: Classic old-school ice cream stand. No frills, exactly what you'd expect and want from a place like this. Service: Handled by a crew of young employees who were efficient and friendly. No complaints there. That said, the setup could use some attention. There's no visible menu outside while you're waiting, so unless you're already familiar, you walk in and freeze (pun intended) while trying to figure out what to order. The menu is also a bit complicated -- which slows things down for everyone, and some of the custom items take a long time to make. It's giving a bit of Starbucks energy: too many options + too many customizations = a jammed-up line. Add to that a poor exit flow -- the exit door is directly in the middle, right where people are waiting for their orders -- and it all feels more chaotic than it needs to be. Now, let's talk about the soft serve -- which is where my rating really lands. It was the Thursday before Father's Day weekend, and in addition to serving walk-in customers, they were actively making ice cream cakes (likely a nod to the Carvel legacy in the area -- anyone remember the "Whale of a Dad" cake?). The problem? Drawing that much soft serve in such rapid succession can affect both texture and flavor. When soft serve is overdrawn, it can come out too soft, melt too quickly, and lack the proper "overrun" -- that's the air that gives it its signature fluff and flavor intensity. The result is something that doesn't quite hold its shape and tastes a bit flat. If cakes need to be made in volume, I'd suggest doing so during off-hours to keep product quality consistent during peak service. I ordered a Raspberry and Pistachio twist, which was a fun and unusual combo that actually worked flavor-wise. But the consistency was way too soft -- I had to eat it at lightning speed, and even then, I was wearing more of it than I'd like. Definitely a "needs-wet-wipes" situation. Was it bad? No. Was it the best? Definitely not. Would I go back? Absolutely. There's potential here, and I'd be curious to try it again on a slower night when the machines aren't being pushed to the limit. Sometimes timing makes all the difference.

John C.

You know how they say good things come in small packages? That pretty much sums up the soft serve here--absolutely delicious. I always stick with chocolate or the chocolate-vanilla swirl. The only downside is the staff can be a bit uptight, especially when it's busy. Try to go during off-hours for a better experience.

Medium cup
Frank T.

Three stars for a $7 modestly sized medium cup of chocolate peanut butter hard ice cream, without much peanut butter to be found. Maybe soft served is their thing. Not sure Id go back to try unless others were going.

Cool tri parked at Marshall's ice cream
Mindy M.

Marshall's ice cream bar on corner of 107 and Merrick Rd in Massapequa a landmark place with all kinds of ice cream served all kinds of ways and in the front freezer pick and choose to go. Standardly good. Nice young girls ( with long pretty tied back hair) serving the line of customers. Open late and a place to stop and get a yummy snack.

Marshall's
Tracy K.

Clean store. Super nice staff. Budget friendly ice cream shop with super basic options. Didn't see anything lush or sumptuous. It all looked fresh. Went with cookie crunch vanilla and hot fudge. A bit more wet than flavorful. Nice place for families with kids.

a person holding a cone of ice cream

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4 months ago

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3 months ago

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3 months ago

Awesome classic American soft serve and regular ice cream joint that will make you want more especially mint and pistachio

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2 years ago

Service was great, quick and friendly. Not many flavors to choose from. Ambiance is ok.

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6 years ago

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2 years ago

It's good ice cream tastes like carvel and over priced . I don't feel you get enough quantity for what you spend

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4 years ago

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Ask the Community - Marshall's Ice Cream Bar

Hi I'm calling to order a cake for Sunday but no one picks up phone. Does anyone know why?

Not sure...they do close for a couple of weeks every year...maybe that's why....haven't been there in a week or two

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Krisch's Restaurant & Ice Cream Parlour

Krisch's Restaurant & Ice Cream Parlour

3.5(611 reviews)
0.8 mi
•$$

Massapequa Foodie Find: Krisch's Restaurant & Ice Cream Parlor If you're looking for a fun family…read morespot with amazing food, this is it! The kids' cheeseburger comes on a fun car-shaped plate that was a huge hit, and it even comes with ice cream and sprinkles for dessert! I ordered the classic cheeseburger with their special sauce, and it was pure perfection. It's the perfect local spot with great nostalgia and even better food. I've got to be honest, I absolutely loved the food and desserts, but the service was just okay. I'd like to think it was only because they were very busy, but our waitress didn't check on us a single time, even though she consistently checked on the tables right next to us ‍. I had to go out of my way to catch her attention just to get the extra sauce I needed, and I eventually had to ask a completely different staff member to get sprinkles for our dessert. Si están buscando un lugar familiar, divertido y con comida increíble, ¡es aquí! La hamburguesa con queso para niños viene servida en un divertido plato con forma de carrito que a los niños les fascinó, ¡y además incluye helado con chispas (sprinkles) de postre! Yo pedí la hamburguesa con queso clásica con su salsa especial y fue pura perfección. Es el lugar local ideal, lleno de nostalgia y con una comida aún mejor. Tengo que ser honesta: me encantó la comida y los postres, pero el servicio estuvo regular (just ok). Quisiera pensar que fue solo porque el lugar estaba muy lleno, pero la mesera no se acercó a nuestra mesa ni una sola vez, a pesar de que sí estaba al pendiente de las mesas de al lado ‍. Tuve que hacer señas para llamar su atención solo para pedir una salsa extra que necesitaba, y al final tuve que pedirle a otro empleado que nos trajera las chispas (sprinkles) para el postre

If I can give negative stars I would! Went for my son's elementary graduation. It was only 3 of us…read moreand plenty of open tables. We ordered and an hour later I had to get up and hunt down the waitress who informed me that the kitchen was backed up, she came to our table 10 minutes later and said I think they are working on your order and my son ordered a lemonade....20 minutes later no lemonade, no waitress and no food I would have approved the manager but she was fighting with another customer and very rude to everyone We walked out. No one even cared. Always wanted to try but now I will never return

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Krisch's Restaurant & Ice Cream Parlour - Inside

Inside

Krisch's Restaurant & Ice Cream Parlour - Krisch's Our Famous Seasoned 1/2 lb. Hamburger Deluxe

Krisch's Our Famous Seasoned 1/2 lb. Hamburger Deluxe

Krisch's Restaurant & Ice Cream Parlour - Krisch's Storefront

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Krisch's Storefront

Marshall's Ice Cream Bar - icecream - Updated October 2026

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