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    Cold Stone Creamery

    3.0 (122 reviews)
    Closed 11:00 am - 10:00 pm
    Updated 3 months ago

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    Yummy
    Alex F.

    Birthday cake remix is so yummy yummy with a side of gummy bears .Great location very clean with good attentive staff. A lot of variety in ice cream and also in the toppings! Definitely a good spot to hit right now with the 110 weather out here in the AV.

    Chocolate with extra toasted almonds , yummy!!

    James did such a great job attending us, and was very friendly. I accidentally ordered my ice cream but forgot to mention to add extra roasted almonds & he added more with no problem after already serving it but before giving it to me which is double the work but that was very sweet of him! Soo thank you!!

    Lots of toppings
    Britt C.

    I had a gift certificate for years and we don't have one in our town. So I remembered if you sign up for the reward you get a free birthday ice cream and another for half off. This is the time they have our favorite Lucky Charms so it was a win win for all. Customer service was great and this location was clean. Make sure to sign up for rewards program.

    One of 3 employees ignoring customers entering the store

    The customer service here is non existent. Walked in and 3 out of 3 workers not a single one greeted me as I stood at the counter for 5 minutes. I was not even told thank you for coming we will be with you shortly/soon. I get the staff might be busy but you all need to work on your customer service skills even if you're having a bad day. Additionally, the ice cream counter looked messy so I decided to just leave. Never coming to this location again even if it is closest to me rather drive to Lancaster if I'm getting cold stone or go to Baskin-Robbins

    Khavi K.

    I come in today order two smoothie one Reese which okay and one pineapple blueberry I been ordering for over 20 time never I ever had problem I'm not the type to complain but today I notice my pineapple blueberry smooth full ice cube, water down not even smoothie cheap drink with no taste, Reese shake have too much chocolate taste with zero taste of Reese, I came back told girl who does it she said that's how it is no no I order 20 time or more I know my drink smoothie not supposed full ice cube I use to work for dairy shop making smoothies this is not how supposed look I wonder because Monday no costumer lazy day then they shouldn't work if that's how they feel and I take costumer service very serious.

    Gotta Have it - I think?
    Darrell M.

    Hello, Foodies & Friends w/ Cooties, So I ordered this so-called "Gotta Have It" through GrubHub, and this is what I received. Did the driver pull over and invested 2 minutes to swop out containers? I'm thinking people have more pressing things to do than switch ice cream containers. So with that being said, what the heck Cold Stone? I've been cheated as this ice cream cost an arm, leg, both kidneys and my firstborn. Make this right!!!

    VERY DIRTY GLASS IN&OUT ALSO THE BAR WERE TOPPINGS ARE KEPT.
    Tito M.

    I'm very disappointed in this location, LOOK ATMY PICTURES ,it's so dirty from the moment you walk up the front glass the floors but most important VERY DIRTY WERE THE ICE CREAM IS KEPT TO THE BAR WERE THE TOPPINGS ARE just look at the pictures the GLASS SO DIRTY . I WILL NOT BE EVER COMING BACK TO THIS LOCATION NOR WILL MY FAMILY OR FRIENDS. I usually don't ever write bad reviews, but this is unacceptable when your paying for a premium ice cream.

    Milk and Oreo Cookies shake.
    Israel N.

    I believe this is a sorry excuse for a milk and Oreo shake. Once I picked up my order I went to my car and once in the car I noticed it had no Oreo pieces in it. So I went back in and the manager told me that's how their new milk and Oreo shake is. So I took his word for it and went home with it. When I got home to drink it, it tasted like pure vanilla. That being the only thing I like from this place I doubt I'll ever be back again.

    So sloppy

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    4 months ago

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    2 months ago

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    4 days ago

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    9 months ago

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    2 years ago

    Helpful 50
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    7 months ago

    Delicious ice cream, many choices of ice creams. Lots of delicious toppings. A great place to go when you have a sweet craving!

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    10 months ago

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    1 year ago

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    2 years ago

    Love that they have crunch bars at this location. Everyone was very nice and interior was clean.

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    2 years ago

    Helpful 0
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    4 years ago

    Helpful 40
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    3 years ago

    Helpful 0
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    4 years ago

    Helpful 2
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    7 years ago

    Helpful 4
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    5 years ago

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    3 years ago

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    3 years ago

    Great staff and good portion sizes! Cold stone gives you a coupon when you check in so bonus for that. Way better than zero degrees

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    3 years ago

    I mean, what's not to like about ice cream? The shop is nice, clean and the employees were very pleasant. Always a favorite.

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    6 years ago

    Helpful 3
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    8 years ago

    Helpful 41
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    4 years ago

    Helpful 3
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    4 years ago

    Helpful 3
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    4 years ago

    Helpful 1
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    5 years ago

    Helpful 3
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    6 years ago

    Helpful 1
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    6 years ago

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    5 years ago

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    7 years ago

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    9 years ago

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    4 years ago

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    3 years ago

    Gal didn't know how to make a banana split! She had to ask other employees. Miss the old days when a banana split was in a boat not a cup!

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    4 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    Review Highlights - Cold Stone Creamery

    Rosie and Alejandro were so nice and friendly and made my son's experience creating his flavors so much fun.

    Mentioned in 5 reviews

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    Cold Stone Creamery - icecream - Updated May 2026

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