It's a 5/5 for me for the CHEESECAKE FANTASY. Perfect mix of cheesecake ice cream, graham cracker pie crust, strawberries and blueberries. THIS IS MY FAVORITE. I usually get the large with a waffle cone or bowl. It is quite expensive - $14-15 for one but honestly enough to share among 2-3 people. Always enough space for parking and service is quick. There's usually only 2-3 people on line when I go on a weekend evening. A great stop for a quick dessert to end the night. read more

Cold Stone Creamery - Cheesecake Fantasy - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

The service sucks they need to hire better help it takes them 20-30 minutes to complete a simple order if I can give it negative stars I would unfortunately I can't they are a waste of money time and energy going there read more

hate it never again this was the worst ice cream shop ever I've done nth but help out how are you gonna hire someone who doesn't have a good certificate and than fire them because of it you shouldn't never hired me this place was desperate since the boss kept stressing about payments and the shop why even open this if u are gonna treat the workers like shit Mike the owner really isn't a good guy he wasted my time and I wouldn't recommend working here read more

The ice cream is always delicious, the service is consistently good, and the place is pleasant enough.

Stopped by before heading to the beach and they have a good selection of flavors. Ice cream was a bit on the sweet side and I also went in the winter so there was only 1 worker but he did a generous job of helping us choose. read more

Cold Stone Creamery - Ice cream - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

I Was Fair. I Did My Due Diligence. I Can Attest My Wife Was Also Affected And Also Went To The Well A Few Times Before coming To Same Conclusion : This Ice Cream Makes You Want To Run For The Border. Mi Corumba!!! And Yes Have Been. walking Across The Threshold Of This Establishment For Many Moons Even Prior To Covid Shutdown. But Now.., Something's Wrong. Something Ain't Right. They Need To Do Something read more

I came here on a Sunday night and the line was out of control. The wait was at least a solid 25 minutes and there just wasn't sufficient staff to handle the mass amount of crowds that are there. How can you be mad at the two employees handling so many customers?? The ice cream is your standard cold stone creamery! Which is pretty awesome! If you've never been to one its the magical place where you get to create your own ice cream contraption by choosing a signature flavor... for me personally its the sweet cream and birthday cake that win over my heart and mix in any type of toppings from strawberries to crunch bar on a marble slab. Its pretty amazing as a late night unhealthy treat. They are located right outside the movie theater so its a good place to eat a sweet treat and not have to worry about parking. Its not the best seating inside so take the icecream elsewhere...They have about 5 tables inside. Overall the icecream is pretty awesome and creamy 5/5 for awesome icecream. Service, and decor are far beyond lacking.... read more

Cold Stone Creamery - Madhouse and only two people making ice cream. - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

Just amazing ice cream and amazing service!!!! The manager is super helpful and the employees are amazing! Helped me choose what I was craving and also the mix with the warm waffle cone!!! Mm! Mm! GOOD!! read more

I came to Cold Stone Creamery with some friends and got Mud Pie Mojo (which is now one of my new favorite ice cream flavors). read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

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Cold Stone located on Ralph is my absolute favorite. Great and quick service. The employees are super friendly and helpful. Due to the great service and tasty selections I've become a regular in there at least 2-3 times a week. The store is always clean which makes me comfortable ordering from them. I'm big on good eats but I think the quality of the service plays a big factor in whether or not I'll return as well. I highly recommend! read more

Expensive for an ice cream place. However! The ice cream served here is gourmet and absolutely delicious. There are so many combos you will never try them all. I can't imagine anyone would write a bad review about Coldstone in regards to flavor and texture because it is definitely there. Recommended for anyone to try at least once in their lifetime. read more

Got the red velvet icecream birthday cake and the reeses cups. Had it delivered and it was packed well with ice. Both items are amazing. I would post pictures of the cake, but sadly, it's gone... read more

Cold Stone Creamery - Reeses Cups - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

Neighborhood summer hang out spot and/or Pre or post movie spot. Whichever you choose,you'll probably enjoy it . Service was pretty good and quick. When we walked in,they were cleaning the space so that's always a major plus. Staff informed us on what was the best options for kids and I had a $5 coupon so that was definitely the cherry on top. Two kids scoop with toppings for $1 and change . read more

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Ice cream here is okay. Honestly I was expecting better because I love Cold Stone. It's just fine. Plain ice cream it's not special which is sad because the price is a bit high. It's really dirty too. But overall it's fine. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

The first time I had COLD STONE ICE CREAM was right at this very branch and so was my second time! I recall both times eating it before catching a movie next doors at Regal UA and both times just hit the spot. True, the ice cream is a bit more pricier than other places but ya gotta admit that the quality is so worth it. I definitely do not mind sharing a LOVE IT size of the signature *Strawberry Blonde* wit my HunHun! =) Sizes are as follows: Like It (Small 5 oz ) - for 1 person Love It (Medium 8 oz) - for 2-3 people Gotta Have It (Large 12 oz ) - for 3-5 people read more

I wanted to give them less then 5 stars because the store was extremely packed but then again it's not their fault that they are packed, I mean it's great . My first time ever having cold stone . Ordered the " coffee lovers only" ice cream and the best ice cream I ever had in my life . A little on the pricey side but I think it's worth is . Staff was very friendly and quick . But the lines my goodness ... but totally worth it . I tried going back yesterday but once I walked through those doors and I saw the line , I walked right back out . Maybe because it was Sunday and it was packed idk . But I will be going back this week for my coffee lovers only ice cream again . Yum!!! read more

This was my first time at this location and I had a good experience. It wasn't crowded I'm guessing because of the ran for a Saturday night. I try and get something different and stay away from the oh so good birthday cake remix!!!! I looked at the menu which was very easy to ready and decided on copies and ice cream. It's called HOT FOR COOKIES! From the picture it looked like if have trouble finishing it but it was more then I expected. After I parted the mountain of whip cream and chocolate pieces I finally got to the ice cream and 2 big chocolate chip cookies. The warm cookies went great with he cold ice cream. Recommend to cookie loves everywhere!! read more

Cold Stone Creamery - HOT FOR COOKIES - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

Cold stone has been one of my favorite spots for years. This ice cream is next level! Thank you for staying open during these times and shout out to your rockstar employees! Gabriella was friendly and made my ice cream super well. It must take a lot of elbow grease to mix these, but when I got home I was so happy to not bite into a huge piece of cookie dough like my last visit. My go to is half cheesecake, half cake batter with cookie dough and sprinkles mixed in. It definitely tasted way better this trip, so service consistency varies. Shout out to you, girl! read more

Cold Stone Creamery - Half cheesecake, half cake batter with cookie dough and sprinkle mix ins. Thank me later. - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

So amazingly bad for you but sooooooo good! I'd recommend going here only once in a while because their ice cream is so rich it probably has more fat/calories than you entire dinner times 2! Either way, their ice cream is worth the splurge. They use silly names for their creations but my favorite is the 'strawberry blonde' which has graham crackers and caramel mixed in. My wife loves the 'chocolate devotion' which has fudge brownie and chocolate chip pieces. If you reeeeeealy want to indulge and have regrets later you should get their 6 pack of cupcakes. I tried the 'cake batter deluxe' and was in heaven for a few minutes....until the button on my pants popped off (dramatization, but you get where i'm coming from). This particular Cold Stone in Sheepshead Bay gets very busy on the weekends because it's next to a movie theater and TGI Friday's and attracts everyone from those locations and other places in the area. So good, yet so bad! Enjoy the sugary goodness of Cold Stone. read more

I wish I could give them zero stars... I drove like an idiot from work to make it here before closing. I go to the place at exactly 11:38 and the doors were closed. The hours posted are till 12 midnight. The guy saw me and smiled and said "we're closed" and I said "why it's not even close to 12 yet. He laughed at me and turned off the lights. I mean disgusting and rude. And as I'm sitting here and writing this two more people walked up to the door so losing customers for no reason! Someone needs to figure this out or get better workers. Not cool read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

I- would've gave 0 stars. Firstly, employee not wearing a mask. 2-2 medium cups at $7.65 each was somehow $19.49. 3- It's night and cool out, but our ice creams were soup by the time we got outside. 4- Fruits were frozen. 5- Cheesecake fantasy tasted blah. read more

Great Ice cream, and service was a little understaffed, due to the rush of movie goers coming out of the movies we waited almost a half hour on line :( Also the tables have graffiti scribbled all over them, including a giant penis. It is definitely a conversation piece while eating ice cream with your 5 year old. I advise you guys purchase some non scratch tables. read more

Cold Stone Creamery - Penis scratched into table - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

Cold stone always have good ice cream. Im always confused on what to order due to so many choices. I had got the french vanila ice cream with carmel and fudge and brownies and oreos. It was delicious. I always enjoy cold stone. There is a line but it moves fast read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

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It's a comfortably cool (temperature-wise) place to enjoy your ice cream. With wooden tables far from the counter and a large space in between the two. With a view outside, it's comfortable. I personally prefer Mister Softee (with that note, not sure if they serve soft ice cream because when you order the initial presentation are the ice cream in the bins) or Haagen-Dazs but that's opinion as a preface...moving on...now that their hype has died down and they no longer have super energized staff sing and cheer and greet like when they were trendy you can focus on the ice cream. I didn't see it being molded in front of me, is that maybe because I didn't add topping to mine. I'm not a regular to Cold Stone, matter of fact, I have no sweet tooth but every once in a while it kicks in. But I do remember once Cold Stone use to take your ice cream and fold in toppings. Nothing wrong with the staff or service, she was patient with me as I decided and browsed. Her service was on point with only her managing the ice cream and cash register, while other staff did their thing in back. No customers were in there except two kids that bought and left. Their ice cream is thick, goop-like in consistency and sticks. Sweet but not over the top sweet. The Cookie Dough ice cream really tasted like ice cookie dough! I ordered the Mocha which had a really rich and bit of darkness to it, I chose that over the coffee. None of the approximate 20 toppings were added, no waffle cone, I just had a small in one of those paper cups. And as it melted, still darn good Mocha syrup. There's a big sign that says: Why wait? Call Ahead! 718-891-1114 read more

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Yumm! Who doesn't love ICE CREAM ?!?! I love when I can go to a store and get exactly what I want. I love that I can get ice cream in different sizes and the sizes are names like love it and gotta have it. I also love the endless possibilities of toppings as well as the waffle cone. This store was really clean and busy! It's next ti some stores but that doesn't stop it from being amazing. I'll be back! read more

Ordered two ice creams for pickup, received one and it wasn't either of the two I ordered. Should've checked one I picked them up, but thanks for nothing. read more

When I first heard about Cold Stone, I was like, huh?? Then when I saw that Cold Stone actually meant mixing the ice cream on a cold stone, I was a bit weirded out. But now....hot damn, I'm a fan and my favorite mix-in is graham cracker pie crust! I just tried the Cinnamon Bun Batter ice cream. Holy toledo, Batman, that joint was outta this world. Sweet tooth definitely satisfied. And call me corny, but I love the cheesy songs that they sing when a customer gives a tip or if it's their birthday! read more

I have personally worked at this exact Cold Stone location before and at others with my total CS work experience totaling over three years. So, yes, I consider myself pretty knowledgeable when it comes to Cold Stone. Cold Stone is fattening. Get the Like It size! Don't get the Love it or the Gotta Have It because honestly, that is TOO MUCH ice cream for one sitting. If you're gona take it home, then go for it, but if you're heading to the movies across the street, go for the smallest size. Heck, go for a kids scoop even! Watch what you put in there. Not every damn topping needs to go in there. I've seen people throw in four toppings into a Like It. They'll peruse the mix ins and just see something and add it. All mix ins don't go with each other! Yes, the smoothies are amazing. Try them! (: All in all, Cold Stone is yummy, but it's really fattening and expensive. I wouldn't come here frequently and I wouldn't get big sizes. The cakes are really good here and you can special order cakes and have specific unique designs added to them. Go for the BetterCream over the Ganache on your cake. BetterCream is sooooo yummy. And for christ sake, if you're going to tip, TIP! Pennies on the dollar = not a tip. If you can shell out $15 for some ice cream, you sure as hell can tip a buck. read more

I love Cold Stone's! Unfortunately, there's not that many in Brooklyn and the closest one to me at this period in time was the one near Knapp Street by the TGIF's (which has valet parking?!) and UA Theaters. This is a really great place if you're watching a movie in the summer and you end up in Cold Stone's. They blast the AC here, it's perfect. Plus outside seating if you enjoy that, it's right by the water which is nice. This Cold Stone is like any other, it's a tad bit expensive, but they mash up creamy creamy ice cream with your favorite flavors. Unfortunately, this place is kinda populated with teenagers and young kids. The line also tends to move kind of slow, but honestly, Cold Stone's is great in the summer! read more

Tasty, what's not to like about Cold Stone. Unfortunately the line was toooooo long. They need to hire more folks especially on opening night at the Movie theater across the street. My wife and I waited over 1/2 hour for ice cream and then ended up spending A LOT of money because their so expensive. For that Cold Stone receives 3 stars :( Still tasty though :) read more

Fresh overpriced ice cream with many toppings to please any junk food junkie on any day of the week. I love graham cracker in my ice cream. There are many flavor variations of ice cream as well! The waffle cones are made fresh, The store is big, and many young children come into to get ice cream, It's located across from the movie theater so, I am sure they get lot's of business. The staff is pretty nice, and upbeat. There is minimal seating, and there is also additional seating on benches right outside of the store. This place is good for a sweet tooth fix, it's right next door to Jordan's seafood and T.G.I.Friday's is also close by. Parking is avail right out front. read more

I have never tried Cold Stone in America....yet i have tried it in Shanghai - China...how funny is that? Anywho...we came here after watching Hunger Game..btw..the movie was ok.... Anywho...i got the Love it size..with Berry something??...it came with blue berries, strawberries and some other berries mixed with ice cream...i even got it with the waffle cup and it was berry berry good......service was fast and easy...definitely a great way to lighten up my Saturday afternoon. read more

Now I know why I never came back since the last time I was here. The ice cream is so bad... Maybe it's just this location but man is the ice cream here aweful. You're paying about $5-10 depending on the size you get and you are getting some of the worst ice cream you'll ever taste. I came here after watching a movie across the street knowing it was a bad idea to come here but I came anyway. And I regret it so much. I ordered the signature "the pie who loved me": cheese cake, Oreo, graham cracker, and vanilla ice cream. Sounds nice but tasted God aweful. The ice cream was sour, the kind of sour that tastes spoiled. The cheesecake was nonexistent... Might as well just call t Oreo ice cream. The ice cream texture was like butter and left behind this terrible oil feel in your mouth. Took 2 bites and threw it out (the second bite was wishful thinking, maybe I'll like it the second time I try... Nope) If you know cold stones then you know they are known for mixing your ice cream infront of you. I tell you now it's NOT that fascinating and the ice cream is not worth it at the end. Here's a tip: save yourself some trouble and money by going to a supermarket, buy a tub of generic ice cream, add whatever toppings you like and mash it up then you'll have "cold stones".... I'm never coming back. Two stars for service. Our ice cream server was very nice. read more

Its Delish indeed, but the lines and service you get there make it a miserable experiance in general. I love the ice cream, hate the poor and painfully slow service..can make you miss your movie. read more

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I went here with a friend on a Sunday Night. The line was so long, and at first i thought its okay because they are usually understaffed. However, there were atleast 5-6 workers there. What caught me by surprise is that all of the workers were just chatting with each other. They would take a customers order and just talk amongst each other, sometimes stopping to talk to each other while making the ice creams. I thought that to be very unprofessional, considering the line of people they had. Also, not only was the wait very long, but i was overcharged. The prices posted on the wall clearly state that a "Like It" ice cream in a cup costs $5.29. Also, it says your first add-on is supposed to be free, and every one after that is 95 cents. I purchased a "Like It" ice cream in a cup with ONE add on. Not only was I charged $5.79, which is a "Love It" price, but i was also charged 95 cents for my one add-on. I knew that something was wrong so I even asked the worker who rang me up how much a "Like It" cup costs and he said $5.76. If that was the case and the prices were actually raised, they need to change their prices on the wall because it is deceiving to the customer. read more

Server did not get my order right. Told me maybe its because I used the scoop to get chocolate ice cream before I completed your order, but that was not the case. I ordered cake batter ice cream and was given sweet cream ice cream. This happened to me twice at this place. Aren't you supposed the wash the scoop when you get a new order. read more

Cold Stone Creamery - Cake Batter Ice Cream - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

Worst Cold Stone experience I ever had. I moved back to Brooklyn about a week ago and was looking for some time away with my husband, from the mess at home from unpacked boxes so we decided to go out for some ice cream. After searching and say that the was one about a 20 minute drive on the Belt we hoped in the car. I knew that I should have turned back when I saw the line out the door but my husband wanted the time out so I took my spot at the end while my husband looked for a park. After waiting 30 minutes I was finally at the front of the line. But was disgusted at what I saw. The counter was filthy. Ice cream droplets everywhere, fingerprints on the glass and the biggest fly I ever say. My husband want his ice cream but I was disgusted. I have never written a review for Cold Stone ever but I was so upset of spending $20 for frozen blueberries, after asking if they were, and was told no, and see a place that was so dirty and disgusting that I ended up throwing away my ice cream. This was my first and will be my last time going there. Sunday outings to NJ from now on. read more

It was the second time coming here with my fiancé I got a like it with two add ins and my fiancé got a larger size with five.. before my order was ringed up by a woman rep it came out to $13.50 and I lost my $#%@! However it was instantly resolved with a good customer service rep who prepared my ice cream he came over and adjusted his ice cream to $11.50. I did make a quite the ruckus but he handled it really good so we'll be coming back. read more

Ive been there just yesterday and didnt really like the fact that the girl that works there didnt even notice me standing there for so long, the ice cream was fine but the line--way too long! service was slow here for sure but if you do go there..I would say try the cookie dough brownie!! read more

Zero stars . The guy behind the counter was so rude and the waffle cone tasted like it was dipped in dishwashing soap so gross. Horrible service . Go somewhere else read more