Located in the "Village at Bedminster" - better known as the "King's Shopping Center" locally - Cold Stone Creamery has been around at this location for at least a couple of years or so. Normally, I prefer to avoid chains, but I had heard good things about CSC so decided to give it a try. They sell a large assortment of items, including shakes, smoothies, yogurt, sorbet...up to elaborate ice cream cakes. We had individual cups this visit. The sizes (from their web site) are: Like It™ - approximately 5 oz. Love It™ - approximately 8 oz. Gotta Have It™ - approximately 12 oz. The server shovels (it's more like a shovel than a spoon) the ice cream onto what looks like a cold cutting board, then spoons in whatever add-ins (one is included in the above three choices, but you can add more) you order, and folds the add-in(s) into the ice cream like kneading bread. The whole process takes a minute or two, tops. The result is a very rich treat, and since the add-ins are folded in rather than mechanically blended, they seem to retain their properties better - in my case, the almonds stayed crunchier. Premium results come at a premium price - the Gotta Have It™ was $6 but I controlled myself and will get a 2nd dessert out of it. An outing for a family of four could easily break $20, so for us it's a special treat and not a regular stop. Fortunately, we're in the E-Club (you give your personal info and get some benefits) and with yesterday being National Ice Cream Day, we printed the special coupon from email and BOGO'd. Being in the E-Club also gets you a birthday treat (I don't recall what it is - probably a small for free?). It looks like they could have outdoor seating, but knowing Bedminster, it's banned (there were no tables out). Seating inside is limited - perhaps a dozen people, tops. I was gonna give it a 3, but it really is good stuff and the servers are nice. read more

Im so very upset !! I ordered a custom birthday cake from this particular store. I went through step-by-step. It took about 15 to 20 minutes just to answer all the questions. I paid in advance almost $70 for one cake. This was for my daughter's birthday on Sunday. However, when I went to pick it up, there was no cake, but they received the money. The girl behind the counter said they do not have the order for the cake so tell me how did they have the money? The girl gave me back the money, but I'm still have no birthday cake and people are arriving at my house. They had a cake in the freezer much smaller so I asked them for a discount for my inconvenience. They did nothing to rectify the situation of course I walked out of there very very upset now what now? I'm on the runaround to go get a birthday cake , I go to Baskin-Robbins. They have a cake, but they don't write on it. Happy birthday I wind up going to ShopRite and getting a stupid cake and they wrote happy birthday on it. This was an hour and a half out of my day while people arriving at my home and the kids are waiting for birthday cake. I will never ever buy anything from this store and if you don't want to be disappointed, you shouldn't either !!! one thing to make a mistake, but not to make good on , it is a new level of aggravation. I owned a restaurant for many years when something like this happens you have to make it better for the people you have to make good on this. I don't need anything for free, but it would've been nice for them to give me some kind of big discount on another cake which they did not The worst customer service I've ever seen !! read more

Very, very expensive. I got one scoop and it was tiny and it cost over $7. Will not be going there again. I didn't even get any toppings! This just opened on the 114 in fort worth Texas read more

We loved the service and they had great ice cream.They treated us so nicely.We have not had coldstone in years and we came back and we loved the taste and how fast customer service was read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Bedminster, New Jersey

Absolutely love coming here. Great service, good portions, friendly staff. We had our cake made here and it was perfect! Staff members Avery and Tyler are absolutely excellent and were able to accommodate everything we needed for our order. I will be coming back! read more

Cold Stone Creamery - Waffle Bowls - Ice Cream & Frozen Yogurt Near Me - Bedminster, New Jersey

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Thank you to Manager Christian and his team at the Cold Stone Creamery in Bedminster! Their patience with the family was appreciated and their recommendations were perfect! Delicious treats were enjoyed by all! read more

My favorite ice cream franchise EVER!! Nonetheless, this location never disappoints! I usually always get the chocolate devotion size in their Triple Pint size to go since everyone in my family loves it. They have the sweetest employees, always mixing in extra toppings in the ice cream. One time, one of the employees made extra so she just gave it to us and it was the size of the gotta have it! I recently started getting the waffle bowls and I love how crispy and fresh it is! In terms of ambiance, the store is quite small, they only have two or three tables so it's best to go somewhere else to eat it and enjoy it. I will definitely be coming back! read more

Cold Stone Creamery - Chocolate Devotion - Ice Cream & Frozen Yogurt Near Me - Bedminster, New Jersey

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Coldstone is usually always five stars with me, but that's when I visit the one in Woodbridge. I visited this one in Bedminster today and rough... the two teenagers working weren't wearing gloves while prepping the icecream, which is super unsanitary and they were so inefficient. The first time my order was made the worker doused it in chocolate sauce and the icecream looked like soup Next time, I'll just drive the extra half hour to the location in Woodbridge. read more

Cost has become outrageous - $8 for a small cup of ice cream. I just cannot see the value. Employees were very nice though.

Ordered for delivery. All ordered were incorrect and a note was written in the bag saying "this is fraud. Don't do it again" Won't be visiting them again. Other options in the area that are safer and more professional read more

Cold Stone Creamery - a piece of paper with writing on it - Ice Cream & Frozen Yogurt Near Me - Bedminster, New Jersey

The ice cream was delicious. That is a fact. But- the young kid working there was lazy as hell and basically acted like he didn't even want to be there. Another girl was behind the counter with him making ice cream but no one else away in the shop but my fiancé and myself. She didn't say a work to us until the young kid asked her to ring us up. We paid $16 for my medium ("love it") size and his cone. OUTRAGEOUS prices, but it's expected at Cold Stone, but what happened to the super friendly staff? I remember the AWESOME Cold Stone in Lubbock, where I went to college, and the staff would sing, dance, chant... do whatever for some tips. Also-the phone was ringing NON STOP and neither of the people there answered it. If we got more for what we paid for (like I asked for whipped cream on top and he put about a quarter-size amount on it and then charged us an extra $1.15 for it,) then it would make more sense. If the staff was friendlier or at least acted like they want to be there, the prices would be less agitating. Geez! read more

Cold Stone Creamery - My terrible "founders favorite" - Ice Cream & Frozen Yogurt Near Me - Bedminster, New Jersey

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Super expensive with skimpy scoops. If you are going to pay almost $10 for a cone or cut it should be very generous scoops to make it more tolerable. Go to the CVS next door and pick up a Ben & Jerry or Hagandaaz at a fraction of the price read more

I mean sure the ice cream tastes good but the prices are a bit ridiculous. Just buy ice cream from your local grocery store to be honest. A place isn't doing anything to differentiate itself. At least froyo places let you customize your bowl to the ultimate degree. read more

We got here around 7:30 pm on a freezing cold night. There were a few more people than we thought but the service was great. There was young lady working when we got there so we waited a bit and a young gentleman came to help us. All three of us ordered our ice cream and were treated very courteously. Let me also mention I LOVE ice cream! I'm not a huge fan of Coldstones in general bc I don't like too many things inside my ice cream. But since we all wanted ice cream and this was the closest I wasn't going to refuse. To my surprise, and pleasure, when he made our ice cream he cut up the candy pieces really small so it almost became one with the ice cream rather than a large chunk of Reese's in the bowl. A friend had an ice cream with fruit in it and he didn't completely break up the fruit so there was nice texture in the ice cream. Again, since I don't frequent the chain I'm not sure if this is how they do it everywhere- but, we ordered the small size to go/with a lid. He made it in a small cup then put the small cup inside a medium cup and put a lid on the medium cup. Since there is no seating inside, we ate in the car. This way of packing it really prevented a mess and I'm really grateful that he did it in such a way. Like I said, I'm not a huge fan of Coldstone style ice cream but if I had to pick, I'd say this was the best experience I've had at a Coldstone and would consider coming back here. No pictures since it was below freezing by the time I opened my ice cream. read more

At 8:30 the 2nd girl working is more concerned with cleaning up for the night than helping with the long line. She has a line of angry customers watching her windex the counter tops. read more

Rip off City Great ice cream ....served by sullen staff with a side of insulting price gouging. Major disappointment. No reason to return. read more

Our 9th bday cake was amazing for our son! Filled with cake batter ice cream, chocolate chips, gummy bears, and m&ms... yummmmm! read more

Cold Stone Creamery - a birthday cake for a pokemon fan - Ice Cream & Frozen Yogurt Near Me - Bedminster, New Jersey

Highway robbery, for what you get and what you end up paying. I recall the ice cream was much better in the past. I recently had ice cream at the Baskin Robbins on Washington Valley Road, much creamier and cheaper! read more

A little on the expensive side, but the ice cream and the cakes are really good. Service is decent, especially since the store is primarily staffed by high school students. read more

My wife loves the vanilla milkshake from this place. They are a tad bit expensive for just a milkshake but if it makes her happy its well worth it. I never get to crazy with trying many of there different items they have to offer. With that being said they do have a large selection of items that can be made to order. read more

Paid $8 for a large and it was only 3/4 full. poor customer service and extremely overpriced

The girl behind the counter was mousy and couldn't hear her, and the male manager used the bathroom before me. He left the seat up with fecal stains on the seat. read more

This store as well as the Flemington store is run by an owner,Scott, where the employees themselves admit he is horrible. Their web site is a complete misrepresentation of the cakes they deliver. They were unable to deliver on our granddaughter's birthday cake. On the day of pickup they not only did not have it but never called. The manager gave us the owners cell number and he did not respond to our calls and text message. Can you imagine in this day and age an owner who dodges calls. Just a downright bad business and owner. Stay away! read more

This cold stone creamery is the best one I've been to. I had a great experience it was clean, the ice cream was great, and the service was absolutely amazing. The girls behind the counter (who's names I don't remember I think it was Megan and Izzy) was great. They was really nice to me and my son. My son took forever to order and the employee helped give him some suggestions. This cold stone is just great. I will be coming back and making this my main creamery. Also I can't wait to come and get ice cream cakes!!!! read more

Awful! The young man at the counter kept pulling down his shirt because his underwear was showing! then will go back to touch the ice scream he was making for me (an "everybody" size ice scream). He didn't even wash his hands to begin with, prior to serving me. I had to ask him to wash his hands. Then the water for the wash bin, used for the utensils, he kept adding it into the ice scream. I felt so disgusted, I didn't know how to decline service. I called customer service as soon as I got home (about 36 min later) and they said I would be given a call back. It's been 3 days plus one reminder call placed letting them know I was still waiting - I haven't heard from anyone yet. Terrible service! The worst to receive from any Cold Stone and I've been to many multiple times and bring family and friends and this was just awful! read more

Drove 20 mins to get here and they are CLOSED in the middle of the day - 9/6/19 at 3:45 pm. Totally dark and no sign on the door. They are just closed. How terrible this is for someone ordering a cake for a celebration. I'll have to contact corporate. read more

The customer service here is appalling and abominable. I recently ordered a custom cake for my daughter's birthday. When I went to pick it up the store was closed, despite it being advertised as open. I was left having paid for a cake that I could not get and had to tell my daughter this on her birthday. I had to make many calls to their other location in Flemington and no one was able to help me. The owner Scott was rude and callous. He never called me back and when I reached him on the phone, he did not apologize and then proceeded to hang up on me. One of his workers at the Bedminster store told me her Boss is a jerk, but I still was not expecting this horrific treatment. I have ordered from this store many times in the past and will NEVER order from here again. I have never experienced such poor customer service or was treated this rudely by a shop owner before. BUYER BEWARE!!!! I hope your child is not disappointed as mine was! read more

The worst customer focus and attention my son bday they didn't open at the time to pick up my order I wait 1 hour , and when u made the compliant the treatment was totally un respectful. The ruin the party of my son no compensation. The place is a disaster. Don't deserved any star read more

I worked here when I was in high school. And I'm wondering if it's been cleaned since then??? The front door alone is so nasty that I don't wanna touch it. And the inside is just as bad. I work at the gym next door and I always seen this location closed in the middle of day 3-5pm. What's up with that? Staff isn't friendly and it's way overpriced (which it's always been) read more

Good ice cream, but too expensive. Employees are all teenagers. Misleading information about closing time on website: it says 10:30 but they close at 10 during winter. read more

Saw the most disgusting thing while visiting this establishment. One of the girl that works there (red headed) changed the trash bag out of the trash can by the door and went right away to serving customers. The first thing she touched without washing her hands was a waffle cone. When I saw that I got up and left. Makes me wonder what else goes around here. Never again will I be coming here! read more

Love the ice cream here! But the one girl (the red head from all of the other reviews) was completely rude and unprofessional. She rushed us out at 10 even though the website says they close at 10:30. While ordering she was short with me and very snippy. Probably some of the worst customer service I have ever experienced. After everything she still asked if I wanted to add a tip to my order: NO!!! If they don't fire her I'm never coming back. Worst cold stone experience ever. read more

If I could put zero stars I would. My girlfriend and I came here at 8:45 and a girl named Grace S. served us and gave us terrible customer service. She had a nasty attitude the whole time. My girlfriend asked her if they had a certain ice cream and she rudely answered No. You could tell she was mad because we came 15 mins before closing. Right there is horrible customer service. We didn't even get a chance to pay and she rudely told us we could only eat inside for 10 minutes because they were closing soon. Not to mention I ordered a warm cookie with ice cream on it and the cookie was not warmed up. Because of her we will not be back. read more

Jason and Alex were SUPER helpful and very friendly. We had an amazing experience at Cold Stone of Bedminster and will be sure to return soon!! Thanks again for a great experience, guys!! read more

Fantastic ice cream with lots of choices. Service is so so but I'm going for the ice cream

Pre-ordered a birthday cake with a specific pick-up window the next late afternoon. Got a call around 3:30 pm that the cake wouldn't be ready until 7 pm instead of 4:30. It seems the manager came in to find that the girls working there had not started to build the cake yet. This was very upsetting. She offered us to come in and pick up a pre-made cake, which we had to do as we had no other option at that late hour. We chose two different ones and a side of ice cream in a flavor we wanted but was not in the ready-made cakes. When I asked if she could at least offer us a discount, she was extremely nice and did not charge us anything at all. This was a very professional way to handle an unpleasant situation. Thank you. read more

You guys should stop marketing on Groupon if you're not making enough out of it. So that way you can avoid robbing to your customers. Next time I'd rather go to Baskin Robbins which is 5 minutes away from this location and much reliable then this Cold Stone location. read more

Went to pick my little girls birthday cake with a trolls themed image and had to pay for a plain white cake with no image - even though I sent the image over a week ago. So disappointed - I will never come back here. They didn't even try to fix the cake read more

I'm very disappointed with them. I used them every year for making cakes for my kids b-days but thus year they completely messed up my order and didn't even care. I called the store to complain but all I heard was sorry some kid saying sorry and that he didn't know who took the order etc. so I had crap cake for my daughters b-day. Won't use the again! read more

Worst place ever compared to other Cold Stones. The bday custom order cake was messed up completely other than writing on the top. They charged $42 and change when the guy who took the order said $32 and change. When I called the next the day and spoke to the manager/owner she kept defending and did not let me speak. She finally offered a refund of $10 and a refund of 50% of the cost of the cake. Today when we went, she only refunded the 50% in cold stone cards and not the $10 saying we may have purchased something else. Horrible customer service ever from the owner herself, don't visit this place. read more