The torsion spring of one of my garage doors broke and the door was stuck in the closed position. I…read morecould not even get it open by pulling the emergency release. I called several places but finally settled on this one and hoped for the best. Well, here are the reasons I would call them again in the future: 1. An actual knowledgeable person at the site answers your call. Not just an answering service who schedules a house visit but cannot give one a firm estimate on the phone. 2. A company that has an actual listed local physical location. 3. A company that is listed as an authorized installer by the manufacturer. 4. Very good customer reviews. 5. A detailed quote that enumerated the cost of each part should it have to be replaced. 6. I was texted the ETA of the repair person along with his photo. 7. ETA and cost was as quoted. 8. The repair person did not try to upsale me more than what was need to do the repair. I was so satisfied I asked them to also replace the torsion spring of my other garage door as preventive maintenance since both doors probably had been installed at the same time.

Very professional service every step of the process of the repair of our garage door: from initial…read morephone call to communications regarding scheduling to service. I appreciated the text to let me know they were on their way, which included the ability to track their arrival as well as info (even a photo!) about the technician. Priced reasonably, great quality service from Brian T. I've used other companies but was happiest with this one!

This company's culture is unhealthy. The shower installers did not share with owner what happened:…read more that they backed into my garage apron to turn around and leave on 10/18. They backed up too far towards garage and dented the gutter above my garage in two places about 18 -24 inches apart . It also dislodged the downspout on left of garage. The gutter had to be replaced; it cost me time to find a company and 385 dollars for install of a new gutter. At first I thought it was an Amazon truck that was at fault - the height was right. But then I looked at the photos and the placement of the dents. As soon as I saw the Wolverine Glass truck again on 11/8 (my installation was delayed) with metal stuff/ladders sticking out about a foot from the back end of the truck, I knew based on my photos that they had done it. Their demeanor with me was also very different from the first time they were here - they knew I knew. I am owed an apology - and the company's insurance should pay for the 385. In addition, the customer service was below par. They never did courtesy calls to confirm appointments; I always had to call them to confirm. And at the end, I did not even receive a thank you - dirt on shower floor and an invoice via email for the last 50% of the bill. I do not recommend them.

We needed a glass top for our kitchen table. Eric responded…read morewithin the hour to my email inquiry with a reasonable quote. It was the week before Christmas but they were still able to have my order ready the next day! I was quite pleasantly surprised Everybody in the shop was friendly and helpful. I highly recommend Wolverine Glass!

I had a front door replaced in the past by competitor and the quality was not up to my standards…read more Well, not the case with Divine their workmanship and supplier products are of the highest quality. I had an 8' door wall that needed to be replaced, so I contacted Divine Doors for a quote. They gave me several options that were available in that opening size, next I selected the one with a wood casement interior. The replacement was done with perfection. My next installation will from Devine Doors & Trim.

Got exterior doors from Divine Doors in 2021. Did such a great job we went back and got even more…read moredoors in 2022. Had some minor issues t Divine Doors quickly resolved. We are not looking at Divine Doors to replace some windows.

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

Jeff installed our storm door with his crew a few years back. He's a professional man with a great…read more& honest work ethic. I recommend him to all my family and friends!

I have hired Jeff and his team for multiple projects over the last 12 years. In each case, my wife…read moreand I found Jeff to be professional and honest always! He is flexible with our always-changing plans mid-project, and does it without issue. His work is top notch, and priced competitively too! There are good contractors out there (bad ones too!), but what makes Jeff different is his approach to YOUR needs and his ability to make you feel at ease when making big decisions like gutting the basement and starting from scratch. We have also recommended Jeff to our friends without hesitation, and he has never made us regret doing so.

I would just like to say I had windows installed in my home by MAYS construction company in Jackson…read moreMichigan excellent job they did! I am very happy with their professionalism with Darren in Tyler a father and son team who installed our windows if you are looking for a home improvement keep it in Jackson and call Mays! Jackie and Chris

Mike Teciak is the guy! After seeing the news accounts I looked him up and called his home (I live…read morenear Seattle). We spoke for about 15 minutes. Down to earth guy. My impression: Mike's a family man with a strong sense of community. A veteran hard worker committed to traditional values. If I was having work done to MY house, yeah it'd be Mike. Also, his 20+ years of industry experience helps too... Story: http://www.deseretnews.com/article/700142503/Man-lifts-minivan-off-50-year-old-in-Jackson.html

Had Mike come out to cover up a window…read more Honestly the thought of getting rid of a window never crossed my mind and we initially thought we would would move our window from one wall to another to open up the living room space since we have a living room layout that is a bit awkward. He came in with the idea of just covering up the window (especially since a window can be installed later if we wanted). Instead of making it a bigger profit job he focused on what is best for the layout even if it meant the job was smaller. The conversations with Mike have been very thought provoking and really made me focus on what is best for us rather than him just doing what I thought we wanted. We asked about a skylight for the bathroom since both our bathrooms don't have windows and he said he wouldn't as its the number one cause of leaks so he once again showed that he cared to make sure we are after peace of mind. So we ended up just covering up one window to move our entertainment center. He hired a drywall contractor (one with 42 years of experience) to make sure the wall looked seamless. Mike said you can do most of the job yourself pretty easy but the Dry Wall part is a work of art and it showed. I had a unique idea that since this was an exterior wall I wanted to build a PVC shoot for cabling for future proofing a TV hanging on the wall in case we had to change cables. The drywall contractor made it look so clean. Initially it was a 1 day drywall job but because it was cold the mud wouldn't set in time so they came back the following day to make sure it was done right. Truly couldn't be happier with the quality of labor. Mike's scheduling might be a little random at times but rest assured the quality is superb.

When my old slider broke unexpectedly in the winter, I was left scrambling with a large unplanned…read morefor expense. I reached out to a number of companies, but Mike spent the most time with me on the phone, talked through all options, which one he thought was the best one and why. He wasn't the cheapest quote, but the slider he recommended was the highest quality out of all the other quotes, and with something I use multiple times a day, it seemed worth the investment. While the slider itself is amazing, the best part of the investment was the attention to detail and care Mike had for install- I have a 1920s home with original wood trim work, but in the addition where the slider is located, they put up standard white 80s trim. My plan has been to transition the addition over to the same feel as the rest of the house, so Mike custom stained the one I ordered to match what was already in the house, then took the time to trim it out in the same Craftsman style for a cohesive look. Install day was super easy, the team made sure everything stayed clean, and dealt with some surprises and challenges with the uneven walls of an old home. This is someone you can trust and will make sure they care for your own home like it's their own. When it's time for new windows, I'll absolutely have them come back out.

Rapid Response. Our spring broke and we were trapped. They arrived within 2 hours of a call at 3pm…read moreon a Friday. The job was completed within 45 minutes

This past winter, I broke our garage door - the part that runs along the track as the door lifts…read moreand lowers. Tim got it fixed in a timely fashion. But the real reason for this review is that, this past week our garage door kept stopping part-way up while opening. Tim talked me through how to fix the problem myself without costing me anything. It's service like this that will keep me coming back, and recommending Dexter Garage Door to friends and family.