Everything in life does not go as planned. In this case, our trip did not go as planned, however, I commend management for hearing my concerns and making it right. read more

Great experience! Our driver, Miguel was really accommodating. He gave his #, we texted a few mins before we were ready at each place and he was waiting. read more

We used Code 3 several months ago for a bachelorette party into SF for the day and I'd highly recommend them and use them again. They were responsive, not only initially with a quote but with answers to all my questions about if we were to add an extra hour, what they had available in the car, and so on. I never felt any hard sell or that things weren't transparent. The driver was wonderful and arrived on time, was friendly and drove safely. He even turned around and drove back to where we had just come from once we realized the bride to be had forgot her ID at her home! He was communicative and on time each time we were ready to go to our next location. The price was also the best we got from the places who provided quotes and was very doable without a ton of added on fees and expenses. The only con (and this could be feedback for the company) is it was really difficult to figure out how to get music to play on the speaker and the quality wasn't great. Other than that, bring any fancy glasses you want as the cups provided are solo cups. Definitely a great company. read more

I don't typically leave many reviews, but I felt compelled to do so for code 3 limousine. Once again, I used this company for a very large group being transported from Walnut Creek to Felton, California. Everything about my reservation, correspondence, and actual charter bus service was outstanding. We are not the easiest group to accommodate but Code 3 handled it like true professionals. Thank you Aaron, for all the support leading up to the trip and for your professional bus drivers. It is a big responsibility to transport large groups, and I felt completely comfortable with the drivers you sent us. read more

Absolutely love this Company! I have been meaning to post this for a while now. I used Code 3 a while back for my Bachelor Party. And everything went according to plan. Sasha was amazing and very helpful. She made the time for me to come down and look at the vehicles before we rented them. Our Driver "Dan" was amazing as well. Punctual, Great Driving, and great Customer Service. Their prices are the best in town. And they are very flexible with the payments. I decide to use them again for a Private Wine Tour! This Company will be always my "Go To" in regards to transportation. Thank You Sasha & Dan! read more

Code3 did such an incredible job on my wedding day. We booked a shuttle and gave a rough schedule, they were right on time, super friendly, and even flexible with some last minute requests. Couldn't be happier with their service. read more

I can't give Code 3 a high enough rating. We booked them as transportation to and from our hotel and venue for our wedding. The idea was to take as many guests as possible, since the road to the venue was a little tough. A mistake was made during booking where I thought I had booked a bigger vehicle and started to panic. Code 3 was wonderful and was able to move things around to accommodate us. They sent a one time additional pick up to make sure all our guests arrived right before the ceremony. They are friendly, helpful, and have skilled drivers. I would recommend their company to anyone! read more

Without question the best customer service ever! We just got done filming the Matrix4 in San Francisco and we were unsure about the wrap party. But at the last minute the production company decided to do it last minute so I was trying to figure out what to do with my Craft service crew after working so hard on this project. In order to really enjoy yourself at such an event you must have a driver, Uber or top of the line Code3 VIP Party bus fully loaded with music and videos and Karaoke! I called Lester and Arron the day before the party and they delivered big time! We rolled in like rock stars and had the whole cast and crew coming in and out of the venue just to Experience the party bus! Needless to say we were the talk of the town. So worth every penny spent to have a once in a lifetime moment that everyone will remember. I am requesting the same bus for the Premier party in LA 2021 Code3 my pick for Best Transportation Company in the Bay Area J5 read more

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Code 3 was fantastic with every step along the way. They were proactive with communication, and were quick to respond to every question I had. The driver himself reached out a few days ahead, to confirm all details. On the day of our event, the driver was prompt, communicative and and super helpful. The driver successfully delivered 19 teenagers to and from their prom, ina friendly, professional and safe manner! We could bait have been more pleased with Code 3, and our driver, Jake! read more

We booked our limousine with them because of somebody's recommendation, but for us this is first and last time, because thirty minutes before they called my husband saying that the Lincoln limousine we were waiting had broke and they will be ten minutes late and told us that they will bring a expedition limo it was my daughter and niece's quinceañera so when the limousine finally arrived it was a van. she couldn't go inside because the dress was huge and the interior has a totally different design compared to the Lincoln we had chosen. My husband and the driver took off the table inside so my daughter can fit with the dress. We were so disappointed ,we arrived late for the photoshoot. The driver told my husband they will call him on Monday because this happened on Saturday but he still waiting for their call.... read more

Absolutely amazing! 10/10 recommend, already booking my next event Great staff, clean transportation. Quick and easy booking process read more

After searching high and low for a company to work with for my 40th birthday I went with code3. And I am so glad I did, speaking With Lester, Aaron and another young lady "I forgot her name" they were all wonderful communicated very well in regards to time, place and whatever else I may have needed. They made this past Saturday June 1st absolutely amazing the driver was on time the luxury shuttle was beautiful small issue with one of the seats but that was OK. Our driver Tres was also extremely amazing everything was what I planned a to B thank you guys for your wonderful service. read more

Code 3 Limousine & Transportation - Limos Near Me - Concord, California

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Code 3 provided a great experience for my daughter on her 16th birthday. She and her friends had a great time. We had reserved the 300 stretch limo but we were told late that it wasn't available but they offered providing either an upgrade at no additional cost or another vehicle for a reduced rate. I appreciate their efforts. Totally recommend. read more

I booked an Escalade limo and a day before the scheduled pick up I get a call offering a free upgrade to a party bus. It was a very small group of us so I declined. 30 minutes after the limo was supposed to show up I get a call saying there will be no Escalade but I can get a party bus. Its apparent after taking my money this company couldn't deliver and they were never upfront about it. So they hired a different company to pick us up at a cheaper rate and kept the difference. I asked for $150 back which was the difference in what I paid them and what they gave the driver. I never heard back from anyone. read more

We had Aaron as our driver, and he was above and beyond fantastic! Their quote came in $200 less than all the other people in the Bay Area, but for the same type of vehicle. They were flexible for our last minute reservation and provided flexible payments options including Venmo which made it super easy! We also were provided ice and waters!! Whenever we had a rider who needed to stop, Aaron found them a restroom within minutes. We will for sure be making our first call to Code 3 next time we have an event. read more

The best transportation company around! Excellent service, mixed with great pricing and top of the line vehicles. Thank you, Code 3 Limousine for making our weekend one to remember. We booked Code 3 for two days. We did a Napa wine tour and the second day we went to Sonoma. I highly recommend this company, easy to book and very responsive! read more

Decided to use code 3 limousine for our family and friends baseball trip to the Oakland A's game... when I called to book our limo ( which was the H2) Sasha was very professional and helpful on the phone and made everything easy... Being a first responder myself, I inquired about the name of the company. Was told that the owner was a firefighter in SF and they give military and 1st responder discounts... Our driver Ricardo was awesome !!! He waited for us during the game and made sure we got home safe.. the limo was very clean and came with a couple complimentary bottles of champagne. Overall awesome experience!!!! read more

I used their service for my twin daughters 13 birthday and I was a little apprehensive at first, I wanted to make sure it was safe for the kids. I was able to go check on the limo in person before booking it to make sure they had seat belts for everyone and that their inspections were up to date... On the day of the party the driver was nice, professional and a safe driver...the kids (and I) had a blast! So much fun! Great memories were made! According to an employee at the location this company is owned by a firefighter who takes safety very seriously! read more

Found this place through Yelp and I'm glad I did. From the beginning, Code 3 was great at giving me a quote right away and setting up my reservation. Appreciate that there was a flat hourly rate with no added fees. I had several changes to the itinerary up until the day of our event in Napa Valley, but everyone at Code 3 (Sasha & Aaron) was responsive to both emails and phone calls and good about updating our invoice. Our driver, Dharwin, arrived on time and was very accommodating with any changes to our schedule. We got where we needed to be on time and every time we were ready to leave, I just called and the shuttle was there to whisk us away. Overall, happy with the experience and would recommend Code 3 to others planning a business trip. read more

HIGHLY RECOMMEND!!! Tremendous service and experience from beginning to end with Code3 Limousine!!! I called and had the pleasure of working with Sasha who streamlined our transportation needs immediately and offered great options that not only met our needs but exceeding them!!! We scheduled 2 vehicles for our Daughters Wedding. A Sprinter Van for the bridal party and family transportation and a Stretch Limo for the "newlywed getaway car". They customized a personal message on each vehicle and were extremely attentive to detail making our transportation needs part of the surprises and celebrations for our daughter!!! Faisal and Wayne were our drivers. I can't thank them enough for their dedication and professionalism as they were always one step ahead, anticipating needs and flexible. They reached out immediately to introduce themselves prior to arrival with their contact info., they arrived early and truly turned "transportation" into wonderful and memorable experiences on such a special day!!! read more

We had an amazing experience with Code 3 and would HIGHLY recommend this company. They were easy to work with, the bus we had was incredibly nice and clean, and our driver, Edward, was a perfect 10! Thank you! read more

Used this tour company to transport my family to half moon bay and back, over the course of 5 hours on a Saturday morning. Requesting a quote was a super easy process, and the representative who helped us was responsive, friendly, and very helpful! We had no issues in booking or day of execution. Everything went smoothly and we were on time and had a great day. I will say though, the driver we had was grumpy and just in a bad mood all day--we were celebrating a proposal/surprise engagement and he kept making rude/cold comments about wanting to get going/leave. When I first called to confirm in the morning, he answered the phone like I was a spam call (uhhh..not a bot, just your 11am). It definitely put a damper in our celebration. If I were to book with this company, I would specifically request that we don't have this driver again. read more

I had the best time using this limo service. They were always quick to answer my emails and were always kind. I had the driver Davindar Kumar who was on time picking up and dropping off. He always opened the door for us and was very kind. The limo was clean and it was overall a great experience! read more

We had an absolute blast using code 3 to go to the Giants game on September 15th. Our driver AJ was fantastic. Super safe ride. She is an excellent driver. We had the Mercedes limo bus. Worth every dollar. The bus was really clean and code 3 provided ice and water. The booking process was easy as well. Thank you AJ and Ali at code 3. We will be booking again. Thank you! read more

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They made my sons graduation unforgettable. We could only bring one car for his drive through graduation and they accommodated us by giving us a limo that fit 20 people so that way all our family could be apart of his special day!! Thank you code 3 we will definitely refer your company. read more

Amazing service from beginning to end! I booked the Tiffany bus for myself and a bunch of friends to celebrate my birthday. I don't think I got the name of the person I spoke to initially on the phone, but he was the best! He did the booking for me over the phone, and was just so polite and helpful! The entire process was so easy. On the day of, Darwin, our driver, showed up 15 minutes early and was just so gracious. He waited patiently for us while we got on the bus and would even clean up in between stops (we did a wine tour in Sonoma). I would highly recommend him, and this company. Our entire group had a blast!! read more

Fantastic limo/bus service! The vehicles were clean and new, communication was easy and Edward our driver was so nice and friendly. I highly recommend Code 3 and will definitely use them again! read more

Had an excellent experience with code 3, it was a last minute request for a wedding event. I was able to speak to a live customer service rep at 10:00 in the evening, was able to review the links for information regarding the various rental options and receive guidance from the rep as well for the best option for oyr needs. I was able to book, pay for and complete contracts via text and email. We received the service on time, driver was very friendly and patient, the vehicle was comfortable and appeared as advertised, they even provided some additional considerations that we requested. All in all an excellent experience and I would definitely consider them for future bookings! read more

So, I haven't gotten the chance yet to use this company. I was excited to use them because of the reviews. I called on Saturday to get a quote for a pick up to surprise my boyfriend on 9/28/19 for his birthday. I spoke to a woman . She gave me a quote for $640 for 7hrs which would have included a pick up to go home the next day. She told me she was headed to lunch and would send it to me via e-mail after. Everything sounded good. The end of Saturday cake, no there wasn't an e-mail. I waited till today to call just in case she was busy and still needed more time. Well, today, the same woman answered the phone. Well let me go back a little, on Saturday I asked about the Escalade and she said they only had a Tahoe which was just as nice. Ok, so moving to today, the same woman answered and told me she didn't remember speaking to me on Saturday. She took my name placed me on hold. Came back and said she as trying to see who spoke to me and no one could recall and she was the only one there Saturday. Ok, then it was you??? Then I gave her my email she pulled me up and it was in the system from another time I called. Ok?? Well I still called Saturday, this is the number I dialed I see it I'm my phone there was no mistake. Now she gave me a quote for more hours which would cost more money. I expressed how disappointed I am because the ball was dropped and instead of her admitting fault, she said she was dumbfounded and didn't know what to say. Just admit you went to lunch and forgot about me, I'm not making this stuff up someone has to take accountability but she didn't. So then, she told me she would send a new quote. She also seemed annoyed with my questions because I've never used a transportation company before I don't know how this works. I got offended when she told me I wasn't using the correct verbiage. Ok?? But if you understand what I am trying to say, just help me out this is all foreign to me. It was a really hard, disappointing 12 minutes with a supposedly professional company. And when I asked her who the manager was, guess what? It's her! That was even worse! So not only is she not taking accountability, she didn't seem to care much. That's how I took it. I'm waiting for this quote, but, if I find a company that treats me better from the initial setup and doesn't forget about me. I will go with them. Oh! And I forgot, now they do have Escalades after Saturday I was told them only have Tahoe's and no Escalades when it is on their website. So confusing and frustrating! I really have to think how I want to spend my hard earned money. I don't want the weekend to be messed up. UPDADE* The owner Aaron contacted me yesterday evening. He was very apologetic and wanted to make things right. He stated he was out of town, but he wanted to see if he could take care of me. We went over a schedule. After being misquoted, in order to honor what the woman at his business said I would have had a basic vehicle and the Escalade I wanted is out of service. His price was $200 more for him to ask another company he does business with. He's supposed to call me back today. I've decided to go with Prestige Limousine. They quoted me better and were very friendly and professional. They also have the truck I wanted and provide champagne which is a nice touch. Since the event is our first time and is for a special occasion, I want things as perfect as I can get it. I appreciated Aaron calling me back, but I think the damage was already done from the initial contact and I rather take my business else where. read more

Great service! Easy communication. Shuttle bus was clean and comfortable. Arrived on time and even provided water bottles for the 19 teenage boys in my son's party. Will definitely use again in the future read more

We use this service for our events several times a year. Most of the time it has been fine. Lately, the drivers are are late, not apologia at all when late, or even let us know ahead of time they will be late. It is fine if you have 3-4 people waiting but when you have 10-20 people waiting, you are scrambling to find options. It is even more embarrassing when your manager looks at you why is this late. The 3 star is for the past when it is usually on time and good attitude or I would have given 1 star. read more

The experience in taking our reservation was smooth unfortunately they did not arrive and when I called after being already 20 minutes late, they told me that the driver has arrived already. We're in the front of the address and pretty sure that it wasn't there! I end up having to call the driver and he says he's going to be 10 minutes more and he's still at bay bridge and we're in Castro valley. Not going to happen, we're at least 30 minutes away. Had to cancel and scramble to drive at the prom otherwise we would miss it. Very stressful experience and disappointed. read more

This review is long overdue and want to say that myself and a group of colleagues had an excellent experience! A group of us from work went to Napa to a couple of wineries and our driver Ricardo was the best. He made sure he got us to and from our destinations safely. He was very attentive as well as professional. Our group rode in the Hummer limo which was a blast. The limo was clean and it accommodated our group comfortably. I also can't leave out Lester the owner of the company who was very professional when we spoke to him about what we wanted for our Napa Trip. Ricardo and Lester thank you very much! read more

Hello Yelpers. I would like to tell you about my amazing experience with Code 3! Early on in my quest for a party bus aka Limo bus, I turned to yelp for help. The stats ratings and other reviews weighed in on picking about 5 companies to inquire for quotes. I sent all of them messages on yelp. 4 actually responded but asked me to check their websites to complete a quote submission form so I could give more details/criteria of what I was requesting. Plus, I could see pictures of their fleets, etc. I did get emails back from Code 3 and another company basically the same price, I decided to go with this company because on their website it says gratuity is included in the price! Cool. I didnt have to come out of pockets for more since this was already so much more than I first thought.. the process was easy, fill out their reservation form online and submit payment also online. Email confirmation was emailed to me and I even got an email reminder the day before my event. What I got was a party bus for 14 people, no stripper pole, bottled waters, champagne, and cider with cups and glass flutes all included. Also the bridge toll was included since we went to the City. Dennis was our driver and he called and texted me about an hour before our scheduled time to let me know he was on his way and would be arriving on time. Sweet! Perfect! I thought that was nice. Dennis arrived about 15 mins early (my place isn't easy to find) and he was friendly and professional and had no problems with anything. We checked out the bus together. It was clean and sleek inside and outside! He showed me how to work the controls, especially the one that said "divider" to just roll down the divider if we had any questions. All in all everything went smoothly and I commend Code 3 for excellent hospitality and customer service (that's incredilbly difficult to find these days)! read more

Everything was exactly what I expected. The driver was prompt. We had them from 11-5 and it was perfect timing for 2 wineries and lunch. The driver was patient with us. Taught us to use the sound system and they provided much needed water in the limo. The limo I got was the Alexis I believe and it was great! Everytime I called the company to ask questions prior to booking they answered thoroughly. The lady that was answering the phone and answering my questions was what sold me on this company. She was patient and kind. I will be recommending to family and friends. read more

Highly recommended! I received excellent customer service from Sasha. She is the sweetest and suggested great places for us to visit in Sonoma! The bus is clean and it came with 2 bottles of champagne plus bottled water...too bad it didn't come with cups, but I came prepared and have cups available for us to use. However, our driver was a bit late picking us up, as he couldn't find the parking lot. He also took the long route to Sonoma which made us 30 minutes late to our first winery. Overall, our driver was very nice. Other than some mishaps, we had an excellent time! read more

I highly recommend this company and will definitely use them again in the future. We booked a 31 Pax luxury bus for a company trip to the SF Giants game. Sasha was very helpful in finding us find the most economical option. She explained all of the pricing in an easy to understand manner and was very knowledgeable with all of my questions. Darwin was the driver, he showed up early and had a huge bucket of ice for our beers which he filled with bottled water for after the game. He is a cool guy and a true professional. Code 3 took a great day and made it even better. You don't need to look anywhere else, this is the company to use. I'll be back again and maybe I'll get the limo bus next time! read more

Hired for my son's senior homecoming, delivered everything they promised. Wanted an SUV limo, Code 3 said they would have one and all the kids absolutely loved it. Appreciate it. read more

What an experience! I decided to book a limo for my wife's 30th birthday party to go wine tasting. We had our itinerary lined up and they took it to look through. Our chauffeur Elbert (EJ) was awesome. Arrived about 15 minutes early, 2 bottles of champagne were inside when our party of 6 departed. It was a smooth and relaxing ride the entire trip, never have I had a more relaxing time. EJ was super cool and easy going and didn't even ask about the next place, he had our Itinerary and we were at our next stop before we knew it. Thank you for making this a trip to remember! read more

Very professional group. Got us to the airport and home again in style and without incident. Will use them again and I highly recommend them. read more