I had written a previous review on this company that was not favorable. Since I have written the…read morereview the owner Zack has reached out to me. I am highly impressed with his care and professionalism. He also refunded my money for the first cleaning which he did not have to do. I liked the first gal and was willing to work with her . Great gal. I appreciate the way Zack handled the situation. Thank you Zack

We relocated from Los Angeles to a south Dallas suburb. We wanted to be closer with our daughter…read moreand new grandson. I looked for a cleaning service to do our regular once per month house cleaning. I interviewed several services. All of them right around $200. Texas Cleaning Service fell into the middle of the quotes not the lowest and not the highest. I called and spoke with their customer service representative, Tiffany. We had several lengthy conversations. These conversations were very specific pertaining to exactly what we needed, how many square feet in the living space etc. I then asked for a list of tasks as we had discussed. The list Tiffany sent was not totally inclusive of what was agreed upon during our conversations. I contacted her again and Tiffany sent a full list which concisely spelled out what they would have their team do during an appointment. I accepted the proposal. So far very good. Sometime before the appointment a person named Jacob began to get involved. He told my wife he was Tiffany's supervisor. This interaction could have gone one of two ways. After speaking with my wife he had some issues with the terms of the agreement that Tiffany and I had put into writing. That said, after revisiting the terms of the agreement he understood not only the pricing but further the amount of detail spelled out in the agreement and we moved cheerfully on. It's one thing to question things one may come across and another to actually have terms spelled out which protects not only us as consumers but also the vendors. My best advice is that Texas Cleaning Services provided a very good job at a fair but not lowest pricing available along with flexible staff, management and cleaning professionals coming from a point of view best in class service. This does not mean a verbal agreement is enough. Get all vendor agreements in writing. Jacob the supervisor did a good job standing behind their agreement. Irma the lead cleaner is very good, quite competent and we have requested her as our regular lead person. Maria also did an acceptable and the carpet vacuuming had that high pro finish and looked great for her portion of the work. Tiffany worked diligently to work all our needs into a cohesive document. All in all I recommend this company with 4 stars. They did lose a star for questioning the scope of work without reading through every point. That said, Jacob stepped up to ensure the agreement was going to be honored. So alls well that ends well and we are as committed to a long term relationship as we believe their organization is also committed. jc g

Demario was punctual and did a great job on my couches and rug. they smell so good!…read more He was also very nice and accommodating since I was on a work phone call.

Awesome punctual with great service. I couldn't get home in…read moretime for the appointed service and he waited outside. He came back the following day and squeezed me into his schedule with no questions asked. He got the job done and got out all the stains. Amazing experience and happy we chose A-1

Jonus is absolutely amazing and has won my loyalty throughout the years with his incredible…read morecustomer service, his pricing is very competitive and fair, and he truly does incredible work. I've had every square inch of flooring in my house, including throw rugs, cleaned and refreshed by this amazing company and I haven't been let down yet. If you are looking for responsible, cost effective and impressive results, choose Jonus @ The Clean Station. I've had my carpets cleaned professionally for 30 years and he is honestly the best I've found across multiple states. You won't be disappointed!

5 Stars isn't enough! I am SO glad I found The Clean Station on Yelp! Jonus responded immediately…read morewith a quote online, showed up days later, and literally saved us from buying a new sectional. Communcaiton and services were both spot on (which both seem to be a lost art these days). I am in the service industry and run my own small business, so I can be somewhat difficult to impress but Jonus killed it! My sofa is SO clean that my husband doesn't want to risk getting it dirty, so he's put a sheet on it. Guess I now know why our grandparents had slip covers. If you are wondering if The Clean Station does a good job, they do. Seriously look no further. Jonus, you have another life long customer to add to your list. Thank you, thank you, thank you!!

Amazing! This company was great from start to finish. Answered on my initial call, listened to all…read morequestions I had, gave me a fair quote, showed up on time and did an incredible job. Completely revitalized my carpets! I've actually never had these carpets cleaned (had for 5 years) and WOW I've been missing out. They look new!! I feel so much more comfortable having my kids on this now. Will be doing this much more often now that I know what a difference it makes. Always great to work with people who are really great at what they do. Won't ever use anyone else! Highly recommend.

They were amazing. My dog had been sick on Friday and Saturday and they came on Monday and did an…read moreamazing job. I added on an enzyme. I was very happy with this add-on. The technician his name was either Andy or Alex was absolutely wonderful. I will definitely have them come back. The other thing is when I put my information in it was responded to immediately which I really liked and appreciated. I can't say enough good things about them.

We had an excellent experience with Clean Master. Jarrod came over and within minutes he was able…read moreto get the stains out. I'm very OCD so for me to struggle to find the soiled area he had just cleaned says A LOT! I'll def be using Clean Master Carpet Cleaning from now on. Highly recommend.

Jared is a true professional. He called when he was on his way as he was arriving earlier than…read moreanticipated, and waited patiently for me to arrive from work to let him in. He cleaned all my carpets well and went the extra mile to ensure I got value for my money, There was one kid's room I was particularly worried about, but he gave it extra attention and got the stubborn stains out. I am very pleased with the results. Thank you Jared!

Michael went above and beyond with cleaning our carpets and couches! Made our sectional and velvet…read morecouch look new again after years of use. Great pricing and communication, and offered us needed cleaning of a runner on the spot for fair price. Would recommend to anyone considering his services

Michael was phenomenal! A great human being, a hard worker, and he got the job done fulfilling more…read morethan my expectations! My white sectional and nursery chair were covered in countless water stains, food stains, and grease, and he got every single one of them out! I couldn't recommend him more and I will be using him again. Thank you for your great service Michael!

Scott did an amazing job on my well loved carpets! He was available and timely. Great communicator…read more Would definitely recommend and will be using him again!

I want to thank Scott (his company) for their time and hard work. I had already been told by…read moreanother company that my traffic stains were permanent, but they were very confident those professionals were mistaken that I decided to pay their premium rate to have them handle it. They assured me they could succeed where others failed, but unfortunately, the stains remain. After the job was finished, they explained that the lanes are actually 'imprinted', the same conclusion the first company reached. It was an expensive way to learn I should have trusted the initial opinion, but I appreciate their effort. I guess it is officially time to replace the carpet.

We always used a tradition carpet cleaner but this experience with Fernando was quite an eye…read moreopener. We hadn't had our carpets done in years, and with the dog and other messes we weren't sure. Well, we're believers now! The carpets look brand new. What's more, there is no wetness or little posts holding the furniture up. If you have a sweater that needs cleaning you don't throw it in the washing machine. You have it dry cleaned. This is such a great find for us. Thank you Fernando.

Fernando and his team did an exceptional job. Carpets look better than they have in years…read more Similarly, hard woods are no longer "sticky" and look brand new. They arrived on time, worked hard, completed an entire 3 story townhouse in a day and charged a very fair price. I will use them again.

The 3 stars are for the follow up by corporate, not the work performed by the franchisee. Corporate…read moreoffered to come back out to clean the vents again, I said no. They offered me a partial refund of around half the cost which I accepted. Still would not use this particular franchise location.

We never heard from "Stanley Steemer". They just ignore you and now we are having to replace our…read morewood bed frame. It'll cost us about $4500.00. Bed frame THEIR employees broke while doing some work. I would not recommend this company at all. Oh they took the money they charged to do the job, but they sure won't stand behind their work.

Incredible job. I'm so pleased with how thorough they were. The attention to detail was the best…read moreI've ever experienced. I would highly recommend Be Green. Charles was amazing. So friendly & professional!

1 Star -- Damaged Rug, No Accountability, and a Serious Breach of Trust…read more I strongly recommend thinking twice before allowing Be Green Carpet Cleaning into your home. I hired this company to professionally clean my rug, and what I received was a badly damaged, discolored rug and months of frustration trying to get anyone to take responsibility. The technician was aware that my rug was made of delicate viscose and assured me he would be careful. Despite that, the rug was left visibly damaged. He returned to my home multiple times attempting to correct the problem, without success. What I find particularly disturbing is that Be Green later informed me the technician had left the company the day after the original cleaning. Yet he continued returning to my home without ever disclosing that he was no longer representing Be Green. I had every reason to believe I was still dealing with the company I hired. Had I known otherwise, I would have contacted Be Green directly while the issue was still within their 30-day warranty period. Rather than taking responsibility for the service performed under their name, Be Green declined to resolve the damage, citing their warranty period and the technician's failure to report the problem internally. The technician eventually agreed to compensate me personally, but even that agreement has not been honored as promised. A reputable company should stand behind the work performed under its name, communicate honestly with its customers, and take responsibility when something goes wrong. In my experience, Be Green failed on all three counts. I paid for professional cleaning and was left with a ruined rug, a complete loss of trust, and no meaningful resolution. I would never use this company again, and I cannot recommend them to anyone who values their belongings, their home, or basic customer accountability.