Groutsmith recently cleaned and sealed the grout in our kitchen, laundry, and mud room, cleaned the tile there, cleaned and sealed the marble and grout in the guest bathroom, cleaned and sealed the grout in the master bathroom, and regrouted both showers! We could not be happier with our service. I found out about Groutsmith from my realtor, and I am so glad I was pointed their way. It was very easy to set up an initial consultation, and Kurtis, the owner, came out himself to demo, get the lay of the land for the project, and answer ALL of my questions. He is crazy friendly and seriously knows his stuff. In working with Kendra to schedule everything, at first we were told the first available appointment would be 2 months out. We had been hoping to get the service done before we moved in, but also thought that them being so booked was a good sign. Kendra asked if we wanted to be back ups in case another job had to get pushed and we said absolutely... we are so glad she did that, because literally the very next week their whole crew was able to come out and do the whole job from 8 - 130. Their entire team was prompt (even early!) and extremely friendly. Their initial representative was Rene, and he was a crack up! He has an eye for design and is seriously talented and fast with his work. Several others showed up including the owner again, and they even were training someone on one of their first jobs, but you could tell Kurtis and the more seasoned hires were going out of their way to ensure the work was consistently excellent throughout... I think they nailed it! We could not think of Groutsmith DFW more highly and happily recommend them to everyone who is willing to listen to me go on and on about my tile :) Thanks, Groutsmith! read more

Verizon cell phone for business line, Number disconnected. Other locations I tried put you on hold for 2-3 minutes before even answering or saying a company name. read more

I couldn't be more pleased with the Groutsmith. I initially contacted Kendra about receiving a quote. Kendra was very prompt and helpful in responding to my initial inquiries as well as throughout the entire process. Unlike many other companies I contacted in the DFW area, the estimator, John, was on-time, friendly and very professional. Joe and James, who actually completed the work, were also on-time, friendly and very professional. Joe and James essentially sealed the entire first floor of my home and they did an outstanding job. Neither Joe nor James rushed the job; instead, they took their time and did their job right the first time, which is very rare these days. They also cleaned up and put the room exactly how it was when I left it. You can tell these guys take pride in their work and you will be pleasantly surprised with the results.I couldn't be happier with the finished results. I highly recommend the Groutsmith and I will definitely be using these guys in the future in addition to referring them to my family and friends. read more

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After several quotes from different grout companies we went with the Groutsmith. We had our kitchen back splash and two bathrooms done. Groutsmith accommodate our schedules for our convenience. They did our kitchen and upstairs bathroom which looks brand new. James and his crew are absolutely professionals and advised us on the drying time period of the upstairs bathroom, along with tips to help keep the grout looking new when cleaning. A week later they returned and did our master bathroom and it looks like a brand-new shower. Groutsmith gave us a great price and worked to meet our expectations. The company followed up on the work and called to see if we had any issues. The Groutsmith is a fantastic company and we will continue to work with them in the future for any of our grout issue. I highly recommend you give Groutsmith a call first! read more

Groutsmith Dallas - Call Groutsmith first you won't be disappointed! 214-304-5611 - Home Cleaning Near Me - Dallas, Texas

Groutsmith is Wonderful! John and Kendra did a great job taking care of me I will always recommend Color is perfection read more

Joseph did an awesome job. Shower looks brand new and clean. Joseph was on time, and worked efficiently. He kept us up to date on the whole process and gave us a lot of information on properly maintaining our shower. Thank you Groutsmith! read more

A pleasurable experience from scheduling with Kendra,to estimate by Kurt and work completion by James. We had 4 showers plus 3 counter tops that needed to refreshed. All were done professionally and with attention to detail. Great communications, easy to schedule, everyone was on time and estimate matched the final invoice. I highly recommend The Groutsmith Dallas. read more

Our neighbor recommended Groutsmith to seal our tile - what my wife and I really were after was grout cleaning. We had tried a time or two, but scrubbing with a toothbrush and baking soda for a few hours was a HUGE pain. So we finally called and the owner came out to evaluate our needs and provide an in-home demo (cleaned a tile and it's surrounding grout lines). It looked amazing. They were pretty booked out for appointments - but only a few weeks wait wasn't too bad especially when you see the finished product! James (the technician that did the work) is obviously very passionate about customer service and job excellence... He worked quickly, was mentoring a newer employee at the same time and remained very calm and collected when one of their machines malfunctioned about 3/4 of the way through the project. He took everything in stride and even took time to educate us on a couple of maintenance pointers and cause / effect things without us being bored or feeling lectured. They cleaned about 800 sq feet of tile, repaired a cracked grout line in our walk-in shower - cleaned and sealed the shower. All in 5 or 6 hours total! The owner followed up a couple days later to drop off some additional sealant for our shower since the new grout had to cure (and he seemed very pleased with his crew's work, rightfully so). We felt very at ease welcoming their team in our home - good Christian business owner who goes out of his way to ensure you have clear expectations about the project. Ours wasn't horrible grime or anything - just dingy looking with stains in the grout. It looks better than brand new now -- and the sealant carries a 10 year warranty. We've since recommended to several friends and family in the Frisco area. I believe they service down in Dallas and over towards Ft Worth for just about anything "tile related" -- tile repair, grout repair, grout cleaning, grout sealing, tile sealing, shower caulking, re-grouting, etc. Should any of those projects be on your radar, I'll strongly encourage you to leave the work to these pros and stick to your day job! read more

Exceptional :) I moved into a new home and had the living room floor and bathrooms done. The sealant that they use has color in it so you pick what you like or can have it color matched. The sealant is amazing - when the grout gets wet it almost wicks off so my floors and bathrooms always look clean - It's been a life saver! The manager came out himself a few times to color match and make sure the job was done correctly. The technicians were very detailed and did a really good job. Quotes and payments and scheduling can be done online which is super convenient as well. read more

We bought our house 2 years ago and it was built in 1999 and the tile and grout that was dirty and or had cleaner build up from over the years. Groutsmith made our floor look like brand new within a day and it makes a huge difference. They told me it would resist future stains and to clean with water or PH neutral cleaner. I was skeptical but after server spills, I cleaned them up with no issue and the sealed grout did it's job. The guy who did the job was courteous and professional and made sure I felt the job he had done was thorough and I was satisfied with the job he had done. Highly Recommended Company!!! read more

Great experience with Groutsmith. The grout and caulk needed to be replaced in our master shower and Curtis came out quickly to assess what needed to be done and provide an estimate. Once scheduled, James and Brandon arrived to clean out the old material and Curtis and Brandon came out three days later to apply the new grout/caulk. Despite being a small job, the attention to detail was terrific and it was indicative of how they would perform on larger projects. No doubt I will have a lot for them to do in the future! I am a bit of a perfectionist and my friends and co workers know that if I refer someone for any house project then their search for a professional and trustworthy company is over. All of the guys did an outstanding job! read more

Completely satisfied with the entire process. Everyone I dealt with was professional and very thorough. Kendra was timely with communication and helpful with scheduling, and Kurtis was very knowledgeable and informative during his assessment of our kitchen and bathroom tile. James & James (who came to carry out the work) were able to make it out an hour early, which was great, and worked until they got everything done! They went above and beyond and were super helpful. The work brought life back to my kitchen and master bathroom floor! They also were able to break out some cracked tile and replaced them seamlessly. Totally worth it - highly recommend grout cleaning and sealing for worn out, dirty grout. Thank you all so much! read more

I paid considerable amount of money to remove mold from two showers last year. The service came with one full year warranty. I noticed little mold is coming back. I contacted the Groutsmith Company on July 22nd 2019 to come back and address it under warranty. I received an email response that the business is under new owner and refuses to honor any previous warranties. Be aware of the deceiving practice by the new owner. Stay away from Groutsmith under the new ownership. read more

We just finished having our master shower and upstairs bathroom cleaned, regrouted, and sealed and can not say enough about the wonderful service and quality of work we received. This company is top notch from Kurtis (owner) coming and giving us an estimate to scheduling to the work being done. Everyone is very knowledgeable and professional. A special thank you to Brendan and Rene who finished the master shower today making it look new again. These are true gentlemen who did an outstanding job. We highly recommend this company for all your tile needs. read more

Great service for a reasonable price. The estimator showed up on time and explained everything. James showed up the morning of right on time, he was pleasant and professional. He cleaned, sealed and re-grouted my kitchen, laundry and entryway tile. It looks fantastic! Couldn't be happier. read more

This company is the best . Curtis and his crew are amazing . I would recommend them to anyone . Very nice and professional . Kendra in the office is so sweet . My 18 year old grout looks brand new . Thank You. read more

They did a great job for us. Tile grout in kitchen and laundry as well as master bath floors and showers. Owner was honest and knowledgeable, the technician who did the work was prompt, pleasant and did a great job. The folks who handled appts. and phone calls was great as well. Price was fair for the work. We would use them again. read more

I recently had Groutsmith come out to remove and replace the cracking grout in my Master shower as well as refinish and reseal the travertine bathroom floor. John and Joseph did a fantastic job. The grout looks perfect now and the floor has never looked better. I would definitely use Groutsmith again and highly recommend them. read more

Great service for a reasonable price. We had our granite sealed and James was very professional and friendly. He also gave us some good advice by other items. read more

Please avoid this company. While their customer service is actually quite responsive, their actual business practices are downright shady. We had them come out and give us an estimate to repair a crack in the tile along the wall of our shower, and refill some grout along that sidewall. The person who came out (the owner) looked at it and told us no problem, we can fix it, and told us it would be $800. Fine. The guy who came out to fix the crack along the wall proceeded to cut out pieces of grout on the FLOOR of the shower (which we had just completely redone last year), purportedly because he needed to make sure everything was dry underneath before they could fix the crack on the wall. 6 weeks later, after having two fans blowing 24/7 plus several tubs of Damp Rid soaking up moisture, the same guy came out and said that they couldn't do the work because it was still damp under the floor. We asked him whether they would just abandon the project and leave us with the half dozen holes they'd dig into our shower floor; he assured us, "No, we would never do that." Today, he did just that. No one ever told us when they cut the grout that there was a possibility that they would simply abandon the project and leave us worse off than when we started. Oh, and we got to pay $200 for the privilege of going through this nightmare. Zero stars is what they deserve. Owner refused to take or return our calls. Avoid at all costs. read more

Just a few weeks ago we brought in Groutsmith of Dallas to renovate our dingy looking tile floors. We have tried just about everything to make them look good but nothing worked as well as we were hoping. That is until Groutsmith of Dallas came in. The Groutsmith operators arrived right on time and worked diligently on our tile which makes up almost 1/3 of our home. After a couple of hour work our expectations for better looking tile were not only met but exceeded. Our tile looked awesome. They also fixed several loose tiles in the guest bathroom. Throughout the entire operation they explained exactly what they were doing and did not try to upsell us on anything. My wife Nancy and I are absolutely impressed with they expertise and pleasant manner in which Groutsmith of Dallas took care of our needs. We highly recommend them to you. P.s. If you need to see what they did please feel free to drop by and see. Ray and Nancy B. read more

Our maid spilt something on our travertine floor and the floors were etched. We thought it was beyond repair. Kurtis came right on schedule and restored our floor to its original beauty. He did it quickly and with no mess at all. Thank you Kurtis and Groutsmith for your professional and courteous service. If you need their services, it is my opinion that you will be extremely happy that you have chosen Groutsmith. read more

They came, they saw, they cleaned. Great job on making kitchen & bathrooms floors - look good as new.....highly recommend... mc read more

I was very happy with a recent repair done by Grouthsmith. They came out to an an estimate and were very professional. We had a slab leak and the plumbers left a mess. I didn't quite have enough tiles and they were able to make it work with grout and fill in. The price was reasonable, the workers timely and professional. They did a good job and cleaned up well. I will definitely use them for future work. read more

I was about to seal my own grout when I decided on a whim to get a quote instead, and I am so thankful I did. Everyone at Groutsmith was incredibly nice and knowledgable. They took time to explain everything to me and were spot on with their color choices. They were able to take my kitchen and bathroom's shockingly white grout and turn it into the perfect color that actually matches my tile. The pricing was extremely fair and reasonable and I highly recommend them to anyone looking for grout recolor or sealing. These guys really do care and even did a follow up call a week later to make sure all was still ok. read more

These guys are professional! They do an excellent job cleaning and have great customer service! We've used them TWICE and couldn't be more pleased. They keep their equipment from damaging your house and they do the job efficiently and are reasonable with the price. I don't know what else you could ask for! We had them restain and seal our backsplash in the kitchen recently and they did a fantastic job. I noticed the outer edges were not complete so I called them back to have them fix them. They came back and informed me it was not grout but caulk, which was not part of the job. However, they still fixed it and made it look clean and sparkling white!! Definitely would call them back!! read more

I had a great experience with Groutsmith Dallas from start to finish. Making an appointment was easy, very punctual for the estimate, thorough in going through everything with me to prepare in advance of the work. James came to do the work and he was very professional, explained everything that he was going to do and went over everything after the work was done. My grout looks awesome. They cleaned all of it, including in the shower where mold had developed due it never having been sealed before. They did the shower walls and floor the bathroom floor and around the tub and walls. I couldn't be happier with the results. Dealing with Groutsmith was great on every level. Highly recommend them! read more

I do not recommend using this company. They are very difficult to contact, since the phone is rarely answered and I'm disappointed with their customer service. read more

They were great. Fairly priced. James Cason was my technician and he was thorough and efficient. He explained everything very well. The results were great...our floors look brand new! My only complaint would be that we didn't get the full bundle discount, because I had to split the service into two days, (we couldn't go without both showers for a week). read more

John and Kendra were such a great help! We called and requested a quote for sealing grout for our tile flooring, shower, shower bench and our kitchen backsplash. John was available to come out the same week we called and provided a quote within one day. We also provided a quote that was $500 less then another company we shopped. He was also able to schedule these services for the day we needed (we were working around our closing date). John was prompt with our appointment time for the quote and on the date that we had scheduled to have the sealing done. We let him into our home and then left him there while we went to work. about 5 hours later, he called us and let us know he was almost done, giving us enough time to leave work to lock our house up. He did fabulous work! Explained that we could walk on the floor and that we could not put any liquids on the floor for 5 days. He was also very sweet to answer all the questions i had for him. We are very happy with the work done! Highly recommend John and his team! read more

These guys were great! They explained very clearly what I would get for what about of money and walked me through the whole process. Price was pretty fair and reasonable, and they even swung by to make a minor touch up I asked for no problem. Def worth a call for grout/tile work! read more

Kurtis, the owner of Groutsmith, has an excellent customer service attitude that is really rare these days. Highly recommended.

I had already rec'd a few estimates and quotes, then tried Groutsmith based on these reviews. They lived up to their high expectations and earned another 5-star review. Same day response and estimate after my initial inquiry. Then very flexible scheduling follow-up visits to do the actual work. They were not the cheapest... However the detailed project scope was for more and better work than others offered. They were direct and honest about what they could and couldn't do, and best (i.e. multi-day) process to ensure best results. On work days they arrived early, worked quickly, and cleaned before they left. The finished work looks great and we are happy customers. read more

Several neighbors recommended Groutsmith so we called. Kendra was very easy to work with. It took a little bit to get on the schedule simply because they were busy and I was busy but well worth the wait! James was very knowledgable and explained everything. They scheduled two trips so that we had a bathroom to use and got the job done. We will definitely use them again! read more

A very polite and friendly representative showed up as scheduled and did an excellent job. I expected a lot more dust and debris around my bathroom but that was not the case. He left the room very clean. One minor thing was missed at the original visit but they came back asap and fixed the outstanding issue in seconds. We were very pleased and would recommend to others. read more

Took way too long (21 days). Said I had shower pan damage, and I did not. They did not complete the work.

Look no further; this company is the best for grout work. Kendra, the scheduler, was able to work us in quickly. She was very courteous on the phone and kept me updated with the reminder of the appointment, as well as the times and instructions. John came out first, he gave me the estimate, did a test spot on the tile floor, and reviewed what I wanted 3 times just to triple-check that we were both on the same page. He explained what all the products were for and how they worked, why their company recommended the products they used, and answered all my questions. James, the technician, was amazing! he actually told me he couldn't do my master bathroom because there was some water damage behind the shower tile; rest assured, they actually can fix the damage, but if there is floor work that needs to be done (as is my case), they are not certified in plumbing, so they don't proceed. James did lay down caulk in my guest bathroom and sealed the tile and grout; it looks amazing and I am confident he did a great job that will last. It is obvious that these guys are not just trying to make a buck, they tell you what needs to be done whether you want to hear it or not. These are honest people you can definitely trust! I will be using them for all my stone and tile needs, so glad I found them!! :) read more

The builder of my brand new Townhome Development thought it was a good idea to put the caulking BEFORE the grout in my brand new shower tub tile?! 8 months later, I saw a cracks along the 90 degree angles and in lieu of going back to this builder, I went to Yelp to research the best grout fixers. I selected Groutsmith DFW because they had many 5-star reviews. I send an email to Groutsmith at 8:00am on a Monday morning seeking a same day apt for a quote. I received a response immediately from Kendra! Although they were completely booked, she booked me the first available evening time, so I don't have to take off from work. To my surprise, Kendra called me 2 hrs later and advised that they could squeeze me in on the same day that I called her! Kurtis came to my house and explained the entire process to me. The quote was very reasonable and I agreed to give Groutsmith the job. James arrived on time to do the job and he explained everything to me too. There was ZERO mess and the job was done perfectly to my satisfaction. My shower tub looks beautiful and I know I made the right decision to use this company in lieu of the Builder. read more

Set up a quote from Grout Smith. Curtis showed up He looked at my shower that needed to have the corner grout redone and fix some cracks in the grout. He suggested a sealer and actually took some water and put it on the grout to show me how it soaks in since the shower was dry and I had not used it that day. The entire estimate took about 15-20 minutes. Curtis told me do not use the shower for at least 24 hours before they come or they cant do the work and will have to come back if its wet and they charge a trip fee of $100. We decided to use them and set up an appointment for them to do the work. Kendra contacted me and set up the appointment. They charge an upfront fee of $100 which was no problem. When the tech showed up to do the work, within two minutes he stated we had a problem. There was water leaking behind the tiles due to the cracks in the grout. He found this by just feeling around the grout lines in the corners of the shower. He stated that we would have to cut out some of the grout and let it dry for 3 weeks or so before they could complete the job. He also then told me that it would be an extra $100 trip fee since they had to come back. I explained that I didn't believe that the trip fee was right since Curtis should have seen that the first time out, but he was just the tech. I would take it up with Kendra. I allowed them to do the job despite this because I was already into them for some money and had been waiting several weeks to get the job started. I spoke with Kendra and explained I didn't feel they should be charging me another trip fee especially a $100 and that Curtis should have been able to determine the problem when out the 1st time. She stated she would see if she could do anything but that was the policy. They did not back off the trip fee. Work was ok, but I would use one of the many other providers in the future that do the same work. Recommend looking elsewhere. read more