I can't say enough good things about this place. Got my boat back this past Friday. Al did a full…read moreservice on it. The communication was great. He answered every one of my questions, I never felt rushed or like I was bothering him. You can tell he takes great pride in his work as well as his customer service. He was very transparent and upfront. He took pictures and explained everything. I highly recommend coming here.

Al is a good guy who local boat owners should get to know. His work is solid, and his prices are…read morefair. He works solo, so be patient. Better still, schedule your service well in advance.

The best boat shop around hands down. Great service. Great work, very knowledgeable.Nice…read morefamily-owned I been coming here for years. highly recommended

Johnson Marine delivered the kind of service that is rare today. The mother and son duo really took…read morethe time to help me with my outboard questions, treated me with respect and handled everything with genuine care. There was nothing rushed, nothing scripted, and they got the job done. They appear to provide honest work and definitely made sure I left with my problem solved. I appreciate that they are a long-standing family business. You can feel it in the way they operate. They show pride in what they do, they stand behind their work, and they treat people the right way. Do not let any negative reviews distract you. They truly do not reflect the real experience this family provides. My experience was superb, helpful, and genuine. I am certain that they do not receive the recognition that they deserve but at least this review - from the heart - can communicate to future customers that you really are in good hands when you come to this business for whatever you need.

Absolutely love these guys....best experience I've ever had with my boat!!! Did my carpet, vinyl,…read moremooring cover and Bimini so they all match.

They did an excellent job with quality materials, colors and finishing on schedule. They are way…read morebetter priced than any bimini top builder in Havasu for the same product. If you're the type that's feels paying more for receiving a better product then pay him twice the price or buy me a new boat cover.

All around great service and experience. As a new boat…read moreowner learning along the way we absolutely recommend Pacific Freedom. The sales team Mike and Bowie took extra care and time with our family during our purchase and our first trip to the service center was smooth as well. Tad and his service team are extremely knowledgeable and trustworthy.

Ben and Scott are both great. They go above and beyond with their customer service. They both have…read moregreat communication skills, they are honest, trustworthy, knowledgeable, and dependable. Because of Ben and Scott, Pacific Freedom is the only place I will take my boat.

Great communication and great service on my 2007 Malibu. They took care of everything and we're…read morevery knowledgeable.

OMG. OMG. OMG. Can you say OMG!!!!!!!! I found this place…read morethrough a search for a part for my boat. After talking for a few minutes with Brian I knew this guy and his crew knew everything about my Malibu Wake setter 23LSV I have had several problems with my power wedge eventually the Lenco control box was destroyed. Lenco in their brilliant wisdom discontinued producing them and there is no way to fix it with a different box. That's where Brian comes in. He told me he had done this bypass for another customer. I told him your hired and I pulled my boat over 300 miles to have them fix it. While I was there they found one of my rams had leaked water into it through the seal. This is number 3 for me. WTH. He luckily had one and replaced it along with installing the switch bypass for the power wedge. The price was very reasonable. This guy KNOWS HIS STUFF. I cannot say it enough. If you don't bring your Malibu here you are a fool. Just Awesome!!!!! Thank you Brian and your staff. Cannot wait to have you service my boat again.

I bought my boat from Inland Boat Center in March 2024 through Taylor and Mr. Hellman. At the time…read moreof sale, the experience was excellent--very responsive, very friendly, and full of assurances that made me feel confident doing business there. I purchased a 2021 Manitou Aurora for $32,000, which I still own and have only put about 30 hours on. A major part of that conversation was a trailer they agreed to sell me for $2,800 out the door. I was told it only needed brakes and that I would get a call when it was ready. I followed up several times and kept hearing delays, including that the wrong brakes had been installed and they needed more time. Eventually the communication stopped completely. Since then, no one has followed through, no one has updated me, and now the original agreement is treated as if it never happened. Instead, the only option presented is a new trailer for around $7,000. I also recently asked what they would offer if they bought the boat back. After paying $32,000 and barely using it, I was offered $16,000. Even getting that answer took repeated effort because emails and calls were ignored until I physically walked into the showroom. Service has been equally disappointing. When I bought the boat, I was specifically told that because I am a Canyon Lake customer they would arrange pickup and delivery for service. When I called recently, I was told there is now a $200 transportation charge and that I would need to take it up with Taylor. I texted Taylor directly again and still received no response. I was also quoted around $1,000 for a basic oil change and impeller replacement, while other boat service centers quoted substantially less for the same work. I have been in sales for over 20 years, and one thing I understand clearly is that customer service after the sale matters more than the sale itself. What stands out most here is how dramatically the customer experience changed once the transaction was complete. Before the purchase, communication was immediate. After the purchase, promises became difficult to verify, follow-up became almost nonexistent, and basic customer service became a struggle. For anyone considering buying here: document everything, get every commitment in writing, and do not rely on verbal promises alone. Based on how this has been handled, I would not purchase from Inland Boat Center again, and I would not recommend that friends, family, or anyone I know buy or service a boat there.

I bought my boat from Inland Boat Center in March 2024 through Taylor and Mr. Hellman. At the time…read moreof sale, the experience was excellent--very responsive, very friendly, and full of assurances that made me feel confident doing business there. I purchased a 2021 Manitou Aurora for $32,000, which I still own and have only put about 30 hours on. A major part of that conversation was a trailer they agreed to sell me for $2,800 out the door. I was told it only needed brakes and that I would get a call when it was ready. I followed up several times and kept hearing delays, including that the wrong brakes had been installed and they needed more time. Eventually the communication stopped completely. Since then, no one has followed through, no one has updated me, and now the original agreement is treated as if it never happened. Instead, the only option presented is a new trailer for around $7,000. I also recently asked what they would offer if they bought the boat back. After paying $32,000 and barely using it, I was offered $16,000. Even getting that answer took repeated effort because emails and calls were ignored until I physically walked into the showroom. Service has been equally disappointing. When I bought the boat, I was specifically told that because I am a Canyon Lake customer they would arrange pickup and delivery for service. When I called recently, I was told there is now a $200 transportation charge and that I would need to take it up with Taylor. I texted Taylor directly again and still received no response. I was also quoted around $1,000 for a basic oil change and impeller replacement, while other boat service centers quoted substantially less for the same work. I have been in sales for over 20 years, and one thing I understand clearly is that customer service after the sale matters more than the sale itself. What stands out most here is how dramatically the customer experience changed once the transaction was complete. Before the purchase, communication was immediate. After the purchase, promises became difficult to verify, follow-up became almost nonexistent, and basic customer service became a struggle. For anyone considering buying here: document everything, get every commitment in writing, and do not rely on verbal promises alone. Based on how this has been handled, I would not purchase from Inland Boat Center again, and I would not recommend that friends, family, or anyone I know buy or service a boat there.

Going into the Essex boat shop we were greeted by Steve and his sister Cindy. Steve took us to the…read moreback and showed us the boats they had for sale and even though we had no intention on buying that day, they still treated us like people and not just a sale. We spent about 2 hours there with Steve going through all the differences between the different boats they build. Before we left that day we ended up buying their 26' DX. I've had a few different boats and have to say the level of quality with each individual part is top notch. Just a beautiful boat and fantastic experience.

I recently picked up my boat and I got to tell you it was a easy smooth and comfortable process…read more These guys are straight shooters and I really enjoy doing business with them. I know people who own boats that said lots of good things and that's my reasoning for coming to them, but I gotta tell you I really enjoyed this. They're like family. They treat you like a part of their family. And as far as I'm concerned, their product is the best in the industry by far.

Picked up my 2019 AXIS T23 , it looks better than NEW. Chris…read morerepaired my one complete side, and it has a mirror finish now. He even did a couple of extra things that I did not ask for a took care of it for free. Great customer service. I would recommend him to anyone that needs work on their boat. CT

Absolutely fabulous. Went above and beyond, even though we only had a small repair. His attention…read moreto detail is amazing

Steve and his team made our 1st boat purchase an incredible experience. Jeff and Blake in the…read moreservice department executed a few upgrades and unraveled our initial confusion operating our new Mastercraft. We feel like we have these knowledgeable partners to facilitate the best experience. Thx guys!

This Marine is fantastic! Taylor (service advisor) communicates exceptionally well and they got our…read moreboat in and out fast. Highly recommend you take your boat here for service.

Great work, will hire again. Thank you for jumping on this. Great communication, on time and…read morequickly resolved

Called and spoke to Brian about a quote for a pre-motor inspection on a boat I am looking at. He…read morewas very helpful and gave me lots of information on what to look for. Unfortunately, he's a little far away from where I live, but the information he gave me was very valuable.