Cancelled 30 minutes prior to scheduled appointment without any explanation. TERRIBLEread more

I can't speak to the quality of work -- it might well be excellent -- but I had two missed…read moreappointments here. No calls, no emails, just no shows. After the first, I called and chalked it up to a missed signal (the detailing appointment was made by someone else as a gift), and so we rescheduled. The day of the second appointment came and I sent a text when they didn't come at the time we'd agreed on. Ten minutes later, I called and left a message. An hour later, I received a text that they sent a confirmation email, didn't hear back, and had to do "snow removal" instead. We'd received about an inch of snow the day before. I double checked and did not have any email, not even in the junk folder. I asked which email address they had but received no response. I have asked for a refund.

I work in Burlington, MA and this service was offered where we could drop the car off and they…read morewould detail it during the work day right at our office park! The staff were friendly and the work they did came out great. My car has not looked this clean since I bought it. Thank You Car Care!

had our car detailed or should I say derailed this summer. After it was detailed the car looked…read moregreat, only issue was they broke the window button on the passenger side door. called multiple times and was told to bring it by, but little concern. ended up having to pay 275 dollars to fix it at an auto body. never again

Extremely thorough cleaning, and I had no problem using my Living Social coupon. The car looks…read morebrand new on the inside. Great work.

I had what Warren P. B., the previous reviewer, had. Complete interior and exterior detail + pet…read morehair removal. Cost: about $190. Before the dogs, I never needed to have a vehicle detailed - I can swab my own vents, but the whole job was completed by 3 men in 3 hours. Unfortunately, there was some grit left behind in front cup holder. Overall, they did a good job, but it wasn't exceptional.

Scam alert!! Please be aware!! Also, very sketchy requests!…read more I never leave reviews, but would like to try to save you the headache of booking this service. I booked an appointment online through Lux Mobile Wash website, paid for my deposit, and got immediate confirmation that it was confirmed and that I would receive a call soon to also confirm. I asked my roommate to stay at home for the day I had scheduled. I never received a call to confirm, which I found unsettling. I called the number and left a voicemail, and immediately got a call back! It turns out that they had another appointment scheduled for the time I had booked, and could not detail my car, so they would cancel the appointment and refund my deposit. I appreciated this, but asked if we could instead reschedule. Here comes the sketchy part. He agrees to reschedule, offers a 3 pm time slot. I said, my roommate who I arranged to be their during the day can't be there, but I live in a safe neighborhood so could leave my car open. He says yes, but asks me to leave my keys for him in case he gets locked out while detailing. ... Seriously? He expects me to leave my keys in the car??? I agree (but was not planning on it, figured I'd just run home if he got locked out). Anyways, he promises to call again as it gets closer to 3 pm, and as you may expect, he never does. It's now been almost a week with me calling every other day asking for an update, a call back, or my money back. No reply. Left multiple voicemails. Thought, despite all my misgivings about his sketchy behavior as above, that I would like to try to support a small local business? However, enough is enough. This is a total scam, if this is a legitimately run business then my only verdict is that it's an extremely poorly managed one. I am now working with my credit card company to try to get back my deposit.

Michael came to my house and did interior details on 3 of my vehicles. He took his time and didn't…read morerush even though it took a good portion of his day to get all 3 cars done. He was on time, friendly, and most importantly - all 3 cars looked and smelled brand new at the end. I'll definitely be using Lux again next time my cars need to be freshened up. Side note: he was able to get rid of cigarette smoke in one vehicle and an ink stain on the seat of another...I was impressed!

They do an amazing job very quickly. He's cleaned many of our cars including our disgusting back…read moreseat from the toddler days. I Totally recommend them.

I reached out to Bumper2Bumper to detail our car that needed a good deep cleaning. Every aspect of…read morethe process exceeded my expectation. Mark responded immediately and was very helpful. When I was not able to pick it up at the originally scheduled time, he was very accommodating. Finally, the detailing was exceptional. All in all, the value was fantastic. The car looks new again. In short, I will be recommending and returning. It was so refreshing to meet someone who is kind, pleasant, hard working, and who strives to exceed expectations. Thank you Mark!

Did an amazing job on my 2012 fat-boy. I love how we always communicated with me. These guys are…read moregreat.

Diamond Quality Detailing did a PHENOMENAL job on my car! I was in desperate need of an interior…read moredetail. I had stains on the seats, crumbs/sand on the floor, and dog hair everywhere. My car looks brand new! It was done in a short amount of time. Easy drop off, good communication, and great price. I am still in shock! Couldn't recommend this place more. Take your car here now!

Had an appointment set more than 2 weeks out for a $440 service to do everything. Ceramic, wash,…read morewax, interior. They decided to pull up on the side of the house, and send a text which was never seen. Waited out of sight on the side of my house and then canceled the appointment 20 minutes later instead of knocking on the door or even calling the phone. Next available appointment is another 2 weeks away. I respect people's time a great deal, so it's unfortunate time was lost, but being dodgy and avoiding knocking on a door when people ready to receive them and open the garage for them is sad. I'm not in the habit of leaving a prized possession in the driveway. He decided to just cancel the appointment without properly notifying me of arrival, and moved appointments up from tomorrow, instead of working tomorrow or asking to reschedule to that, he decided it was a family day now. This business does not notify you of them being at the worksite, and they don't care about their customers because if they did they would knock. Or call. Or light a fire and use a blanket to smoke signal. I can not recommend this business as they don't respect or value their customers time, and since they have plenty of customers available, they blow off whoever lands on the day (scheduled week out) that they want to take off, or easy jobs.

Douglas is my go to guy for detailing. The pictures he puts…read moreon his site dont do his work justice. He does an incredible job. Some people may think he take long to detail a car but he will leave that car without a spec of dirt. He cleans the places you never knew got dirty. He is extremely passionate about the work he does. I've recommended him to my co workers and he's always early to the appointments.

Vinny was tasked with washing and waxing my new QX80 and he did an excellent job. Took extra time…read moreto ensure all areas were properly addressed.

The exterior of my five-year-old mid-size SUV was covered in dried sap and other dirt. Spilled…read morebird seed added to the pollen, dirt and spills in the interior of my vehicle. Vincent arrived at my home at 7am this morning (Sunday) and was full of energy and enthusiasm. He worked non-stop for eight hours painstakingly removing sap, scrubbing, washing, polishing, and vacuuming. Vincent had all the most suitable supplies and equipment to complete the job perfectly. The only time my car has looked this amazing was when I purchased it! The booking process was simple. Vincent's communication skills are exceptional. My appointment was confirmed, and a reminder was sent. This experience was truly amazing in every way, and I am excited to drive such a clean car!