I give Scrub a Dub Woburn two stars, and that's only because the tunnel car wash itself does a good…read morejob. Beyond that, this location has become a clear example of management failure. The business operations and the workplace culture are both equally poor. Why is it that after 5 PM--while the tunnel wash is still open--the convenience carts with towels and window cleaner are consistently empty? This isn't an occasional issue; it's a regular, predictable problem, and it reflects ongoing management neglect. What makes it worse is the attitude. When I've pointed out the empty carts, the cashier or manager inside the convenience store has told me to "talk to the guys in the car wash." That's unacceptable. It shouldn't be my responsibility as a customer to track down employees and coordinate basic service tasks. Even then, the car wash staff often respond with attitude, as if I'm an inconvenience rather than a paying customer. This repeated experience signals deeper issues: poor leadership, lack of accountability, and a bad workplace culture. It's long overdue for Scrub a Dub's ownership to step out of the office and take a closer look at what's happening at their locations. This company appears to have grown too large and lost the service standards and culture its founder originally envisioned. Management on the ground is clearly not doing its job. I'm fed up with this place. If it weren't for the quality of the tunnel car wash, I'd avoid it entirely.

I have been a customer since mid 90's and they are one of the best service providers I have used…read morethru all these years.Many long time employees which speaks volumes for Scrubadub management.Peter and the whole team have made this longtime customer grateful for their hard work and dedication.Most recent was damage to my truck due to an elderly gentleman going thru wash and stopping at end putting his car in park.An accident just by someone a little confused.I was pushed in to truck in front of mine damaging my push bar.Peter jumped in said we will order a new one.We changed it out in the detail bay when it came in.Even had guys do a fantastic interior detail.I want to publicly Thank Scrubadub.Customer for life here.

Pay for rim cleaner every time and every time is worse than the last. Picture here. Getting…read morefrustrated.

Good service. Quick moving lines and they spray your car down well before the actual wash. Just…read morewish it was touchless.

I've used Q Car Care twice now, first for a full detail and ceramic coating last year, and most…read morerecently for a refresh, and they've been consistently outstanding. These guys clearly take pride in their work. You can tell right away this isn't just another detailing shop, they're passionate about what they do and it shows in every detail. The car came back looking better than new, with a level of finish and care that's hard to find. What I appreciate most is the consistency. A year after the ceramic coating, the car still holds up incredibly well, and their follow-up detail brought everything right back to that just-done look. They're professional, easy to work with, and they treat your car like it actually matters. If you're considering detailing or ceramic coating, don't overthink it, Q Car Care delivers.

Go somewhere else. Damaged my brand new car interior during tint install, then gaslit me to…read morethinking some touch up was gonna make it "like new." The car had 39 miles on it, so I went back and forth for a month via email until they finally decided to do the right thing and replace the damaged part. Then noticed that my PPF (which was largely done well) was peeling in a few spots on the edge, I asked to have it looked at under warranty, and they just stopped responding to my emails. Also worth mentioning, when I picked my car up, it had pieces of PPF stuck in random spots and hand prints both inside and out, they also scratched up my key fob that was handed to them new. Avoid this place, they act like they're high quality and top tier, but reality is far from that.

Best car wash around!! See for yourself!! Stop by don't be shy! The dryer on the no touch is amazingread more

Self service, but they offer ample free towels to wipe down your car and rims. Prices are…read morereasonable. The vacuum is powerful!!

I have gone occasionally to the Car Wash at this location. I have just discovered that 19.99 has…read morebeen withdrawn from my account for the past 5 months. I don't recall ever selecting or signing up for unlimited washes per month. I am surmising that this amount represents a monthy payment for such a service which I have never used or would never never choose. I don't know how I can get reimbursed for all these deductions. Edward G. Rice edwricecfx@gmail.com

Monthly car wash pass. Wash car twice a week. Car shines when it comes out. Vacuums work well.read more

This location has changed name and owners, I prefer not to go here anymore based on the reviews of…read moreothers having damage to their cars and haggled for monthly memberships.

Under new ownership by, "prestige," the prices are ridiculous, the wash is weak and full of…read moregimmicks, and they harass you to sign up for a monthly subscription. The prices for an individual wash are so absurd you're almost forced into the subscription, but I don't want their sticker on my brand new vehicle and don't need to go every day. I just want a reasonably priced single wash once in a while to rinse the winter salt, and that's no longer possible. They likely use recycled dirty salt water on the undercarriages as well which will destroy your vehicle.

Steve and his team do an amazingly thorough job at fair prices. Brought in our Model Y 3 years ago…read morefor PPF and ceramic coating and through annual maintenance it still looks incredible.

Five stars without hesitation. My experience with this business was great from the start. Excellent…read morecommunication and confirmation of logistics. And the service is top notch! My car needed quite a bit of TLC and it hasn't looked this good since I bought it! Worth every penny- highly recommend!!

Awesome job! Thank you so much! My minivan looks like new now. Great value and smooth scheduling…read moreprocess. Will definitely use them again for another vehicle detailing project. Highly recommended!

Amazing job. The man was here for like 4-5 hours. My car looks brand new. All scratches are out…read more Super professional and polite service man. Arrived early. The company was very communicative. Highly recommend. I'll use them again for sure. Now I want my husband to get his car done.

Fine for a basic car wash + vacuum ($30) but they didn't vacuum all the dog hair inside nor did…read morethey wipe the sides or the trunk door. Allston car wash a bit further out dies a better job in my opinion. Won't be coming back

I'm only giving two stars because I complained and the manager and he apologized. I've been here…read morebefore and they do a shitty job on the inside. I just thought i would try again. Im not coming back thats for sure. My car is 1year old and brand new..can't be that hard. JEEZ.

I called and specifically asked if they do an undercarriage wash and was told "oh yeh and it's the…read moremost powerful one there is it's amazing" it was an AI voice I went I queued and it does NOT do undercarriage

I really appreciate touchless car washes because in NY, we don't have much and the one I go to…read moresucks. I just go to get the salt off Anyways, this is a GREAT touchless car wash. Perfect for any car enthusiast that cares about their car. Once again, it's touchless so don't expect perfectly clean. The whole point of these in winter is to get salt off your car I paid for the best $16 wash because why not. You can pay with card or Apple Pay. When the door opens, the stream of water that cleans the bottom of your car is insane. It's a beautiful fan ensuring complete coverage to rinse all the salt off. The one I have in NY sucks. Then you drive up to where it says and then stop and let it do its thing. Make sure to drive slow out so the dryer can do its thing Here are the results. Once again, not perfect but it is excellent for a touchless wash. Nothing ever beats a contact wash from a professional detailer