An excellent business with truly excellent customer service! I needed a very fast replacement of a…read morecustom name badge. I called and emailed on a Friday to find out if a rush job was possible, I placed the order, and by the following morning the new name badge was delivered to my doorstep. There was one very minor problem with the badge that required it to be repaired or replaced. I emailed again explaining the problem and got a new badge made, free of charge! Cindy could not have been more helpful or accommodating. This is definitely a business that knows how to treat its customers. I cannot recommend them enough!

Perfectly specialized in name tags and other great impressions! I've ordered multiple items from…read morehere and they've always exceeded my expectations. Communications was flawless and assured the final of my prints. I will always return knowing my projects get completed.

I can never say enough at how wonderful this company is and the amazing job that Kelly does! We…read morewere launching a national brand with HealthECar. We went to Kelly with our vision and she worked her magic coming up with everything we needed. Her work was amazing and she provided so much insight. We can't say enough and always appreciate the work she does! Thank you!

The Graphic Works is an amazing resource for the Coastside community. I've worked with Kelly and…read moreher group on many projects, both large scale corporate rebranding, apparel, identity development through brainstorming and marketing campaigns. For our inaugural Half Moon Bay International Marathon last year, Kelly pointed us to local resources, provided 100% design of all graphics, signage---even our incredible mile markers! But much more than that, she acts as a partner and a consultant, providing guidance on what works and what doesn't. We would never have accomplished the first year event without The Graphic Works. And for the quality and reaction time, prices are more than fair. They deliver like few others! Her staff including Ronan and Robin are always there when you need them, even under sometimes super-quick turnaround circumstances. There's a reason they only have 5 star reviews on here!

Jacky did a great job. I told him my situation and we were able to get everything done within an…read morehour. He was professional and Jacky knew what he was doing. My appointment was on Monday but I had a cancelation today with a student. I was around the corner i decided to see if Jacky can get my signs mounted on the car... He was able to fit me in. The job took half an hour. The cool part was I meet the owner( Mike ). We talked about businesses. Good and cool guy , Mike. We both agreed that it is about quality not quantity there's days. I plan to work with Jacky for my next cars.

This is a long overdo review but they made this right after messing up my business sign and it took…read morea long time to deal with but the manager (I think new) took care of it free of charge. I really respect that and appreciate them doing so because they could have told me to kick rocks. Anyone who can admit they messed when they did is someone I'm willing to go back to because they have my trust. Many businesses these days have poor customer service and support. These guys have it. The manager was very courteous and took care of me.

Sam's Signs has been nothing short of great! I've had them make replacement vehicle graphics for…read moreseveral of my customers, and they have consistently delivered excellent work. Marco and his team go above and beyond to make sure the quality is great and everything is completed on time. They're reliable and communicate well. I would definitely recommend!

We had done one project with them in 2024. We found them to be a bit disorganized, but okay to deal…read morewith. This year I contacted them for a few projects. We scheduled a site visit. The gentleman who came seemed great, but he didn't send me a quote. One week later, I hadn't heard anything from them. After calling to ask if I could get my quote, the Owner (I believe) told me that they may "take a pass," on our projects. When I asked why, she said they "do this all of the time." She sent a follow-up email blaming it on their schedule and workload, but I had not even given them a delivery schedule. It was a super disappopinting experience. My advice - if you plan on getting a quote from them for a commercial project, get quotes from competitors as well. Be aware that this company evidently chooses to "take a pass" on projects often.

We contracted Signworks in October for overhead exterior signage and paid over $7,000 in deposit…read morefee's (50% of the total project cost) as required. Four months later, the permit process has still not been properly submitted and the project has not moved forward. During this time, the company was sold to new ownership and we were not notified of the transition. Their office location closed and their main phone number was disconnected, which initially led us to believe the company had shut down after collecting our deposit. After considerable effort, I was able to track down a number for one of their project managers (Doug), who was helpful and put me in touch with the new owner. The new owner was apologetic for the delay and assured us the permits would be submitted last week. Since then, I have followed up three separate times and have not received confirmation that the permits have been submitted or any clear update on next steps. For any business, exterior signage is critical for visibility. A four-month delay after a $7,000 deposit, combined with nonexistent communication, has been extremely frustrating. I genuinely hope to update this review with a positive follow-up stating that the project was completed and commitments were honored. I would gladly revise this review if the situation is resolved promptly. At this time, however, we are still waiting for meaningful progress.

Rockstars! Hector did a beautiful job on our windows. They were professional, easy to work with,…read moreand flexible with my schedule. Pricing was very reasonable, and the quality of the work exceeded expectations.

I wanted a Hello Kitty Decal made for my car because the one that my friend got from her boyfriend…read morewas bought at Comicon in San Diego, so I took a snapshot of it and looked for a place to do it for a reasonable price. I always passed by GraphTech in Daly City, went there and was disappointed by their customer service. A $35/fee oh come on! That's nonsense! So when I went home, I went back on Yelp and noticed that this place had high ratings too, so I emailed Joel w/ the Hello Kitty Cupcake image i wanted and he quoted me for about $20. He also emailed to let me know that it was ready. Came by yesterday and I loved it! It was exactly the same as my friend's decal! Told him I'd come back today to pay for it, and I also emailed him last night an image of Keroppi and he made it for me.. so all together I got (2) of Hello Kitty and (2) of Keroppi for only $30! That's so much better than the other place. Can't wait to have more decals done here! Thanks so much Joel! I am a very happy customer!

The Yelp category that this business falls into, Local Services\Printing Services, is a little off…read more These people make professional signage, providing service all over the SF Bay Area. This is what they do: - Magnetic Signs - Lettering for cars, trucks, boats and windows - Dimensional Letters - Corporate Architectural Signs - A-Frames - Sandwich Boards - Directional Signs - Air-Brush Effects - Graphic Design - Full Color Graphics - Custom Logos - Banners - Trade Show Signs - ADA Signs - Job Site Signs - and more... I have nothing but good stuff to say about Norcal Signs. They provided cheaper quotes than their competition, they were highly professional, and they were just pleasant people to work with. I am extremely satisfied with the storefront signage, the 3-D address numbers, and the window decals they made for my own business. We will definitely be working with them again in the near future.

Staff is very friendly and professional at the same time! I am a returning customer and definitely…read morewill be coming back. Thank you for the great service!

This place is the best! I've ordered signs from them before and those were great. This time I…read moreordered tshirts and they were perfect. Renzo is really responsive and helpful. They are very easy to work with and the quality is fantastic. I can't imagine ordering a tshirt design like this over the internet. I would have messed it up but Renzo helped me get the size and image right. The tshirts were done sooner than expected. Would definitely recommend New Wave GraphiX for any printing needs.

$2 for 2 pieces of tape? For $2 more I can get a whole roll! I didn't notice that the Amazon return…read morestated I must seal the box. This is a first. Usually the UPS Store boxes and ships back to Amazon for free. The employee could have politely told me this and perhaps even made an exception. Instead they created a dissatisfied customer who won't be back. I just went to the UPS Store in Pacifica they said it would be no problem and no cost to put 2 pieces of tape on the box for me. They were very polite! HMB store not even common courtesy of,"Hello how can i help you?" just stood there until I mentionedI i had an Amazon return. Guess which location gets my business and recommendation from now on.

I've been to this UPS Store before however, like a lot of people I had to deal with that…read moreInconsiderate person, known as Marc. So, I had some papers to bring in and send to an email for our family business, and marc was for the most part fine, expect at the end when he asked if I need another copy, I was pretty much confused so I said yes, so he rolled his eyes and preceded to make another copy. Then when paying, he said "press here to not donate to charity" which is basically like skipping that step, and when I didn't say anything he rudely said it again. Honestly, I understand that work sucks and that sometimes you're in a bad mood, but you should NOT be taking it out on the customers. From now on, I'm gonna go to the San Mateo UPS Store instead.

Great neighborhood printing business. Easy to work with and offers a quick turnaround without extra…read morecharge. Someone is always available for consultation if needed.

I brought 4 shirts to be screen printed and they accepted them and asked me to call back for an…read moreestimate and timing. I texted and called 4 times over two days only to find out they can't do the screen printing. Terrible customer service!