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    5.0 (5 reviews)
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    Services - Encyclomedia Output

    Graphic design

    Web design

    Website development

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    Xfinity Store by Comcast

    Xfinity Store by Comcast

    2.1
    (441 reviews)

    Being honest, I was petrified to visit this Xfinity Comcast Store after initially looking at other…read moreuser reviews beforehand but I was in a pinch , and even without an appointment for a Sunday visit, I begrudgingly decided to proceed with getting assistance at this location. In short, I was very happy with my decision and my problem was fixed without a hitch and within reasonable time. The store opened at 11 am on a Sunday and I was the 3rd person in line waiting for them to open the doors. The guest greeter was polite and quickly dispatched the queue. Kimberly was my assigned helper and she kindly, listened to my request to replace a defective Xfinity TV box. She was knowledgeable and attentive to my concerns which all in all got me out of the store in about 10 minutes. This store had adequate staff that day as I saw at least 5 employees and everyone was diligent with customers. I was impressed and shall visit this store again in the future for Xfinity service when suitable. Tips: - It might be necessary to assemble your Xfinity account information i.e. user id/password/defective equipment & its accessories in advance to help expedite your case. - Also, you may need to have their Xfinity mobile app installed and working to complete some of their IT troubleshooting steps SO make sure your Xfinity mobile app already works to save time if applicable. Good luck!

    Visited the Xfinity store in Union City to pick up a self-install modem. This appears to be a…read moreflagship location in the only major shopping center in the area, so a busy Saturday night is not surprising. What was surprising was that only three associates were working while the store was packed. I was told that even simple self-install modem pickups go through the same queue as full-service transactions. That meant a long, awkward wait just to grab a pre-ordered box. To be clear, the employees were apologetic and professional. They were doing the best they could with what they had. This is not a frontline issue. However, from someone with 15 years of retail telecom experience (including time with AT&T), this is a staffing and workflow failure. Peak retail nights in high-traffic flagship locations require proper coverage and throughput planning. An express pickup system or adequate staffing would dramatically improve customer experience. I genuinely hope the regional director reviews store performance and addresses this. On a major shopping night, this level of understaffing is unacceptable.

    Web Maven

    Web Maven

    5.0
    (8 reviews)

    Natalya is the most professional design consultant I've worked with. I've hired her over the years…read morefor probably 5 different clients. She works fast, is very upfront about expectations and timelines, and is always amazing at taking on revisions without grumbling or moaning. There was a problem with the most recent time I hired her. Some people in the company were irritated that the internal front-end team couldn't make our landing pages look half as good as the ones that Natalya produced. :) I have little doubt that I'll continue to email or call on Natalya more times over the years.

    A Breath of Fresh Air…read more.. Finally a real web designer has been found. I have nothing but great things to say about Sierra Image Works and Natalya Brandt. I have been on the hunt for almost a year now for a company to build me a straight forward easy to use website. Before I found Natalya my company had worked with a few other designers and it always seemed like we were coming up with the look and feel of the site, we were trying to trouble shoot problems, which was very frustrating because we were paying them to do these things. Finally we found Natalya and she immediately took a hold of the situation and helped bring the project to the finish. There were problems that we ran into during the design phase, as all projects have, but Natalya always found a solution before we had a chance to offer our opinions. We liked Natalya so much we immediately gave her a second contract and once again she delivered flawlessly. I recommend Natalya and Sierra Image Works to all of my business associates and friends. Their plans and pricing are as competitive as anybody, but her problem solving skills are priceless. Thanks again Natalya.

    Encyclomedia Output - graphicdesign - Updated August 2026

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