He helped us install our TV mount and our sound bar. Amazon delivered our TV mount late so…read moreunfortunately I had to reschedule and he was very kind about that. He also helped me mount a fireplace mantel cleat onto my stone fireplace. He was very punctual and he organized our trash so it was very easy for us to dispose after he was done with his work. I would definitely work with him again if I need anything mounted. Thank you!

Tried to send a quote through Yelp and the entire message…read moreglitched. Then I called, twice. Was asking for a couple of TVs to be moved around and one to be professionally mounted. Zero follow up. I'll go elsewhere.

If you're looking for a professional business to install security cameras around your house and…read moreproperty , grab a pencil and write this phone number down +1 (562) 922-3497 That's what I did. Here's what happened. I called Bobby at a company called : TCI Security Cameras at +1 (562) 922-3497 He returned my call within a few hours and scheduled an in home appointment for the following morning. Bobby is not only a personable, pleasant young man to work with, he is also extremely knowledgeable when it comes to security cameras I price checked his bid with three other competitors and his price was right in the middle of the others who supplied a quote. I awarded Bobby and his crew the job; Bobby showed up with one helper within the week and completed the entire installation in one day My Rating......A++. I wish you good luck finding someone better. JF

10/10!! the BEST camera installation you can ever find in the OC/LA area!…read more I can't say enough good things about TCI! We were looking around for a security camera installer and stumbled upon their fantastic reviews on Yelp and Google and they did not disappoint! I gave them a call and they came the same following week! We had 8 CCTV cameras installed, and the quality of both the equipment and the installation is high quality and truly top-notch. What impressed me most was the speed and professionalism. They got all 8 cameras installed and set up within 4 hours!! The last place that did my installation took almost a week to complete lol. Pricing is fair, you get what you pay for! Bobby handled our install, and he was absolutely knowledgeable and professional from start to finish. He clearly knew his stuff and made the whole process smooth and easy! 1000% would recommend to everyone looking for reliable, high-quality camera installation. Again THANKKK YOU Bobby + the TCI team!

We had an excellent experience with DPS Security Services! Owner Ruben and his technician Miguel…read moredid a fantastic job installing our ADT security system here in Irvine. From start to finish, they were professional, knowledgeable, and very courteous throughout the entire process. The installation was smooth, efficient, and done with great attention to detail. Ruben took the time to explain everything clearly, and Miguel made sure everything was set up perfectly. We are extremely happy with the system, the quality of the installation, and the outstanding customer service we received. Highly recommend DPS Security Services to anyone looking for reliable security solutions and top-notch service!

I recently got ADT Security via DPS Security Services. They…read morewere terrific ! First Ruben came to the house and assessed my needs. Then Miguel came out for the installation. I was very impressed with them both and especially want to thank Miguel for not only his work installing the system but also all the time he took patiently explaining to us the features of the system and how to use it.I feel I made a good choice with our new security system.

Fantastic crew , they were under pressure to do the job in one afternoon before my flight out. The…read morejob was installing 8 dual cams to an NVR all exterior by replacing an outdated POE system. And they did everything perfectly and efficiently even uncovered issues with my stucco. They even had special adapters to account for the difference in the gauge of my burial rated Ethernet cable. 2-3 weeks post install everything works perfect except one camera which the main boss is coming back to sort out. Use these guys. They are quick efficient knowledgeable and nice.

I can't recommend New Electronics Communications enough! I originally went with a different…read moreelectrician who completely misunderstood my request. They quoted me $275, but when the technician arrived, he realized the job actually involved installing a new bathroom fan/light combo (which needed proper ventilation out of the house), not just replacing an existing one. They suddenly raised the quote to $600 on the spot, which was really frustrating and stressful. After asking for a refund, I called New Electronics Communications the same day -- and to my amazement, they were able to schedule me immediately! The technician arrived right on time, was professional, polite, and very clean with his work. He did the installation exactly how I wanted it, for only $350, and everything looks and works perfectly. They not only saved me a ton of time and money but also spared me so much stress -- especially since I had already taken my dogs to daycare, expecting the job to get done that day. I'm just really grateful for their responsiveness, honesty, and quality work. If you're looking for reliable, fair, and fast electrical work, don't hesitate -- call New Electronics Communications!

I give FDS team an "A+" grade on Proactive Customer Service! I have been using FDS for the past 10…read moreyears, mainly for house CCTV system, and various services including: adding/upgrading cameras, upgrading the recording system, and installing/configuring the app on my phone for remote access. Recently, Shawn and his team has implemented a "proactive" approach to their client system management and advised me of a configuration changes before I even noticed any problems! I always thought they provided prompt services and good value for the money, but I truly commend how they actively help their customers manage the systems and prevent any complaints! I think that's a sign of conscientious business!

We've been working with FDS for years and would not choose any other video security company. They…read moreare responsive punctual and do great work. Shawn and his team know what they're doing.

Our company was experiencing some real hardships with the previous alarm company (who will go…read moreunnamed). Everything from the contract term and renewal to the quality of service to the monitoring costs for the fire and burglary services. We went looking for a better all-in-one option and contacted several companies: JMG, ADT, Everon, SSD Systems and Viviant. It wasn't until I spoke with Ian Pfitzer-Ortiz in their commercial sales department that I really started to find a solution. Ian came out to the office and did a thorough inspection, learned that we had an existing system that we owned - so theoretically should have been an easy take over from the previous company. However, easy it was not. The control panel had several "lock out codes" from the previous company - preventing it from properly communicating with the central station. Then the mobile application wasn't notifying management of events (arms, disarms, troubles and alarms), like it had previously. We contacted the Bay Alarm service department and they were unable to resolve the issue over the phone. So, they sent service technician Freddy Medina to troubleshoot on site. He got on the phone with his programming department and they explored multiple theories of why the system wasn't properly working. At the end of the day, after teleconferencing with the panel's manufacturer and the previous alarm company, Freddy and his service team were able to resolve the issue. Everything is working properly and Bay Alarm did what was needed to find a solution. It means a lot when a company goes the extra mile to fix a problem that they didn't create - just to ensure customer satisfaction! Thank you Ian for taking the time to properly represent Bay Alarm and their services and thank you Freddy, for being the face of the customer service for Bay Alarm - with the patience and tenacity to get the job done right! Now, Bay Alarm services our burglary alarm system and when our contract with the "other" company is up in December - they will take over that system too. Kudos to the Orange County Sales and Service team for a job well done! We recommend Bay Alarm for all your residential and commercial security needs. (No, I was not compensated for this review. We just believe in passing along good news and good companies when they do the right thing!) They even have the right company colors! :)

Very poor service request handling. Our fire panel has had an error(s) message for months and they…read morenever resolved or cleared the issue. We had also advised that some interior alarms did not announce in several units during an event and asked for them to come up with a solution to repair the issue. Nothing was ever resolved with nor did they provide any follow up response / solution. Also, they're unaware of the password for the panel to even work on it. So their only solution is to replace their panel with a new one. It is not recommend to use this particular location or even the company if this is how they handle a multi unit complex. We have no confidence at all and if zero stars could be given, then that would be their rating.

I recently hired Starlight Tech to run cat6A throughout my house and to setup my cameras to use…read morededicated ethernet cables. This was great since I always wanted cat6A in every room and to have security cameras that were not wifi based. They are professional and friendly. I was impressed with their cat6A plan and also where to place my access points as well. I learned a lot from them during the process.

They were polite, knowledgeable and very helpful. Quote was very reasonable, and they made sure…read moreeverything worked on our end before leaving.

Elihu and his team are completely professional and extremely hardworking. We needed a serious…read moreupgrade to our home security system and Security Eco stepped up 1st to the job. They conducted an in-home assessment and quoted a price within hours. Unknown to Elihu, I did some serious AI analysis on his proposal and the equipment and labor charges were better than fair. When his guys showed up on time yesterday, they worked extra hours to finish the job before sundown and ran me through a compete tutorial on the system. Moreover, they were happy to make camera adjustments to meet my satisfaction even when that meant extra time high up on ladders and in the attic in almost 100 degree heat! All I can say is I'm thrilled with the job they performed and I fully recommend them!

Elihu and his team were professional and got straight to work. I recommend you reach out to them…read morefor your security camera needs. The at home consultation was very informative and it allowed me to determine the right camera for my needs and the best location for placement. I even learned a few things along the way! They are very patient and ensured that the camera placement met my expectations even if they had to move it around a couple times. Thank you gentlemen!

I was with this company for over 6 years. I was being charged $50 a month for monitoring, which is…read moremore expensive than ADT ($40) and Ring ($20) but I liked the app and system, so I stayed with them. Finally when they told me they had to change my main panel and that I would have to pay $300 for it, i decided to switch to Ring. That's when canceling with Epic became a nightmare. First I tried to cancel right after I got charged in November (so that I wouldn't be charged again in December) and they told me that my contract (from 6 years prior) required a 30 day cancellation notice (I notified them 23 days prior to my next bill) . So they told me that would be charged again in December and they come January 12 I would be done. I said that's fine, I paid Decembers bill and now come January 13 they have charged me again. I call to tell them about the mistake and representative tells me that in my contract there is a "60 days cancelation notice" lol, and that I'll be done come February 12. I'm disputing the charge with my credit card company and moving on. Sucks that this company works in this way. Here are the texts on November 23rd from 2 of their representatives stating that my December charge will be the final charge on my account (and somehow they couldn't get my name right after being with them for over 6 years) . Can't trust a word they tell you. Do NOT go with this company. Ring is a much better option

This company is a complete joke. The owner Jason is not quite the Security professional. Called to…read moreschedule service and nobody answered. Called to get a quote and nobody answered. I'm hearing the same from other people with this type of alarm system. The owner seems to have his hands in his other businesses and doesn't focus on this one. Was a great company when Neil the Installer was there and has since turned to crap. I blame Jason the owner, he's all talk and a yes man with little follow through. They have no physical address and sub contract out to other companies. You're better offer calling ADT or another company on Yelp.