We just completed a major home upgrade with Fisher Windows, replacing fifteen windows and…read moreinstalling a new storm door. After thorough comparisons, we selected them due to their excellent reputation, dedicated in-house team, and significantly competitive pricing--$8,000 below other bids. Our installation was handled by Peter and Chris. They were exceptionally professional, friendly, and meticulous, ensuring our home remained clean throughout the process. What was projected as a two-day project was completed in just a day and a half. We are absolutely delighted with the superb quality and the windows and door. We wholeheartedly recommend Peter, Chris, and the entire Fisher Windows team.

The response was very quick. Made my appointment with the owner. The owner's son did the estimate…read moreand measurements. No hard sell; just "this is what you need, this is what we got, this is the price." No nonsense. No pressure. The install team works for the company, not a sub-contractor. No multiple levels to wade through. That was a selling point for me. The team was fast, efficient, and friendly. The job looks great. Super happy with the outcome. Very highly recommend

Did a really nice job replacing an exterior door. Trim was done nicely. Cleaned up pretty well. I'd…read moreuse them again. Price was similar to other quotes I got.

I cannot say enough great things about Joe and his team. From day one Joe was very professional,…read morepunctual and responsive. Windows were over 60 years old and had to be replaced asap! Joe explained the whole process from start to finish and also provided recommendations for external trim - game changer! His pricing was consistent if not a tad cheaper than six other quotes I got. His crew covered everything with plastic (Dexter vibes) to make sure furniture did not get damaged. They also cleaned every day before leaving, not just my unit but also neighbors windows and the street - wow! I could not recommend Boston Doors and Windows more! This was my first "big project" experience and I could not be happier! Thank you thank you thank you!

First off kudos to their Salesman who talks a big talk about how they are great and everyone else…read moresucks. They will say they are the best in quality of the window, installing the window and customer service. So far 1 out of 3 applies. First let's talk the Salesman, they are pushy. Always playing the "sign today and you get this deal" which is complete hogwash. If you say no repeatedly they will keep lowering their prices so that initial price is way too high, this company brags about being so profitiable so they won't lose a dime on those reduced costs. Next comes the guy who measures your windows, easy to do so no complains there. Now comes the fun part, the installation crew. We had 11 windows ordered and only 2 man crew shows up, kinda weird because I had another company show up with 4 guys for 4 windows. Anyway, they show up and before they make sure they have the correct windows, they are ripping out the old windows. Notice how I mentioned they didn't ensure the windows they came are the correct ones? Well they arrived with 7 wrong windows. They had already ripped out the old ones before they realized they came with the wrong ones. To top it off, I could barely understand the guy telling me they are the wrong windows. I'm sorry but if your English is bad, then why are you working in a job where you are going to interact with customers? Once they realized the error we had to call customer service, weird because why didn't the installers call the company? After some back and forth with customer service, they put in another order to "rush" the correct windows to us. Installers put back the old windows and sealed them (poorly and the fact that the salesman talked big about their kind of sealent for their windows). Now we have the old windows which we cannot open and it is January so my heating bill will probably be more than what it usually is. As for the 4 windows that were correct, I just noticed one doesn't lock properly. You have to jimmy it to get it to lock properly because O noticed there was some fog spots in that window (Salesman talked big about how their windows are top quality, no outside gets in and installed correctly). AS of now we are waiting on the 7 windows they owe us and hopefully someone can take a look at the window that wasn't installed 100% correclty. I should note that some debris was still on our lawn (screws, springs, vinyly pieces, etc.) so it's a good thing I found them before I ruin my lawn mower blade. I also found a piece of the old window track on our garage roof, how did it get up there? Overall I would avoid Window Nation, they talk a big talk with not much to back it up. Maybe it was just my experience but after seeing much of the other reviews, I am not alone. Also, the salesman said he would stop by during the installation, that didn't happen.

Unfortunately, I had these people replace $60K worth of windows in my house a couple of months ago…read more The problem is that the "customer service" ends the second that your check clears. One of the things that I was promised was a $100 restaurant gift card. That should have been easy enough to get to me, but it has now been 2 months and I have spoken to Window Nation 5 times about the fact that it has not been received and THEY COULD NOT CARE LESS. I spoke to the salesperson, John Pitro, about the issue 3 times and I STILL HAVE NOTHING TO SHOW FOR IT. Spend your money elsewhere. Don't pay for things that you never get.

I hired KJC Construction to paint 5 rooms. The quality of work was very good, and all went well and…read moreaccording to a contract. The cost of the job was reasonable. Both painters were honest, prompt and personable.

Update: continuing to realize just how badly I got scammed. Basically I fell down the stairs and I…read morewanted them to be safer by increasing the depth (if you are looking at the stairs it's the front to back distance of each step). All he did was use larger treads with more overhang. The *effective* depth (surface area you have to work with when walking down the stairs) didn't actually change. What I wanted would mean dismantling the entire internal frame for the staircase. He should have been clear that without changing the internal structure it wouldn't accomplish what I want. I guarantee his response is going to be something like "you knew what the job was" etc and make this my fault. People outside the industry don't know what these projects entail that's why we rely on builders! That's why I trusted him! A business owner with integrity would say okay how can we make this right but this is the type of person who thinks everything is someone else's fault. In his mind because the way I confronted him was "rude" and the fact that I didn't see all the problems initially absolves him of any responsibility for the way he left my house. Please please please do not trust him. ________end of update The project was new stairs. We agreed to $4500. Okay, great. Later I offered to buy the materials ahead of time (to get a military discount at HD) then he didn't take that off the total price which I didn't realize until like 3 weeks later. I texted him and he said because I asked him to put a new piece of ceiling trim up (he took it down to look behind it and in the process it was like basically destroyed so yeah obviously). I said there's no way that cost over $600. He responded I never said it was. So I don't understand his reasoning. Half his texts don't even make sense. Anyway I moved on to my complaints about the quality of the end result. I told him I'm mad *now* because I didn't think the final product was that bad until later when I realized just how many problems he left for me to fix. The way he responded to my concerns with the quality of his work was so immature and unprofessional. Basically he tried to gaslight me into thinking his sloppy end result is somehow my fault. Example 1: The wood putty he used around the aforementioned trim is haphazardly caked on and around. It looks like he did it half asleep. He said what did I expect when I asked for new trim at 3pm. Ok? So being tired justifies an ugly end result? Ridiculous. Example 2: The wall paneling around the stairs got damaged in the course of the job. He thinks it's my fault for asking him to replace the white trim on the side of the stairs (I didn't). But that doesn't make sense because there was damage to the bottoms of the wall panels around ALL of the stairs. Either scratches, chunks missing, or wood stain on the walls. He said to just paint over the scratches and missing chunks. I understand that there's going to be damage when you are replacing a whole stairwell but it's expected you patch any damage you do to surrounding structures during the job. He disagrees. In fact when I said that he lashed out at me saying I should have said something at the time and I'm "rude as f*ck." Screenshots of the conversation are posted.

MA *****…read more Thank You to Steven & his brother for the excellent job installing my new windows and sliding door! You did an exceptional job on the extra work required due to the terrible condition of my old ones!! Not only does my condo look brand new inside...the whole world outside looks so much better now too. I highly recommend Dracut Window and Door to anyone looking for a reliable, professional, courteous, on-time and clean contractor who's customer service is exemplary!

Dracut Window and Door made our window replacement project a real pleasure. We appreciated Steve…read moreRoger's detailed presentation of the Mercury replacement window and its features. It was a no pressure sales presentation. We picked the right contractor. The installation team was on time, efficient, professional, quality focused and very tidy. Steve, Bobby, Andriana and Christ were simply outstanding. Dracut Window and Door deserves the highest satisfaction rating - definitely Five Stars!! If you want the job done right, you must use Dracut Window and Door. We will definitely be reaching out to them for future projects!

I needed to replace some windows in my living room and shopped around for quotes from a few…read moredifferent companies. DPG was one of the first to respond to my inquiries, despite it being a smaller job. Dennis is extremely friendly and was able to come by and give me some options and estimates. He measured and ordered the Harvey windows that I selected, and when they arrived a few weeks later, he was quick to schedule an install. He and his assistant did a great job, left a clean work site, and the windows look perfect!

Dennis is very punctual and very easy to work with. Great communication, always very responsive to…read moreemail and phone calls and keeping us up to date with the project. He installed 30 beautiful Harvey windows in 3 days. I will definitely recommend his service to friends and family.

Thomas and his team were timely, PROFESSIONAL, and affordable…read more When my downstairs neighbor started smoking inside her apartment, I thought I would have to move. The smoke coming up through the floors was so strong we were getting smoke inhalation symptoms. Gross! But then we noticed that the smell was strongest where our floorboards had wide gaps, and we wondered if flooring might be the answer. We love the look of our historic floors, so preserving that was a big concern for us. We reached out to Thomas about sealing up the gaps with caulking and he responded the same day. He fit us in for a consult within two weeks and sent an estimate one hour after his inspection. One week later, they were in our house working. Even though it was October in Salem, he and his team came out and delivered. 3 weeks from start to finish. For a very fair price, we now have airtight floors that look exactly as aged and beautiful as they were before. We were worried that adding caulk between the boards might take away from their charm, but the team was so careful and neat in their work that you would never noticed the filling unless we pointed it out. And the smell is GONE! 100% solved our problem without changing the floors we love. Can't say enough good things about Advanced Flooring Solution. Thank you, Thomas and Co.!

Thomas did amazing work. He is very professional and cares about his customers. He was always on…read moretime and kept me in the loop if he was waiting for supplies to come in. I will definitely hire him again!

Beroli Construction is extremely professional and I could not be more pleased with the results. I…read morerealize this was just a small project but they kept me informed throughout the process, answered all my questions and exceeded my expectations. Their attention to detail is why they consistently get a five star rating. I would recommend them for any project you may have.

This was our second project working with Beroli and we are very happy with our decision to use them…read moreagain for our roofing project. The project was managed very well and we were kept up to date of any schedule changes or issues. The roof turned out great and we would definitely consider using Beroli for future projects.

I used Guerrero for 2 projects recently. A bathroom tile reconstruction and replacing an outside…read moredoor frame. Both jobs turned out to be more extensive than previously expected but the guys did a great job on both! They were professional, clean and thorough. They walked me through multiple options at every cross roads and kept me updated with their plan I highly recommend them!

The guys did a good job and communicated any issues they ran into. They provided a good price for…read morethe paint job and ok price for the front porch replacement. I would recommend.

I worked with Dan and Paolo to replace our ancient and broken backyard sliding door and our windows…read morethat are probably original to our 1950s house. The communication with Dan was phenomenal. I knew exactly when the orders were placed, received and when the team was coming to my house to work on the project. The guys were punctual, respectful, efficient and cleaned up after themselves. I asked for a special modification of a couple of windowsills and both Paolo and Dan listened to me and did exactly what I asked for. The pricing was more than fair and the materials and overall job is high quality. I will definitely use them again and highly recommend this company to others who are looking to make quality and cost efficient updates!

We initially hired Window Depot of South Boston to install Hardie Shingle Siding on our home. To…read morestart, the project began well, and we were initially pleased with the quality of the work. However, after the job was suspended due to cold weather, we encountered significant issues. We met with Dan DaSilva in the spring to review the remaining items required to complete the project, and he acknowledged the outstanding work. Unfortunately, since that meeting, we have been unable to reach him despite numerous attempts via text message, voice mail and certified mail. Because the project remained incomplete and we could not get a response, we were forced to hire another contractor to finish the work at our own expense. We subsequently took the matter to small claims court to recover those costs. I am very disappointed that it has reached this point and would caution others regarding the follow-through and communication from this company.