We worked with Paul and his team last year to replace 25 older, worn-out windows in our home. We…read morecan't say enough about the entire experience. From the initial consultation to the installation and final quality control and satisfaction, everyone was professional, customer-focused and expertise in their jobs. We couldn't have been happier. That's why when we needed to replace our old exterior doors this year, we didn't hesitate to contact Paul, Deb and Angela. Not only did they transform the appearance of our home with the new doors, they also redesigned the entire exterior face of the door trim giving it a more modern, clean look. Hats off to the installation professionals who were not only expertise in their craft but additionally courteous and a pleasure. They left the site spotless each day before they left (and they were GREAT company with our dogs)! If you want a hassle-free job done right, contact Paul and his team.

Excellent work from start to finish! Very satisfied with the results, so no hesitation in highly…read morerecommending them!

I wouldn't let them work on my dog house They use sub…read morecontractors who I'm not sure are licenced and insured Lie to you on the phone, signed contract in October said work will start in 2 weeks and didn't called and said we were next on the list and waiting on permit Called city hall and they picked up the permit in October work didn't start till 2 days before Christmas Contract was to have ice and water shield up the sides of the dormers, was never done they didn't do the back gabel returns Jack said that isn't part of the roof, asked him then why did they do the front? (crickets) Had a roll of dumpster in my driveway was my Christmas guest to look at Scuffed up our new porch railings and clean up was terrible

Updated: Bill and company have put a number of calls into GreenSky and also assisted financially…read morein resolving a broken sash issue -not caused by them. From the beginning they are nice people. They didn't need to help on the broken window. Appreciated.

John Sullivan at Seacoast Windows was an absolute gem! He and his team of crack window installers…read moredid a beautiful job of replacing six 84-inch tall windows of my condo in an historic 1800's mill building. These windows are huge, and had not been replaced since the mill was converted to condos in the '80's. I did go out and get 3 quotes from 3 different vendors, but Seacoast was the best quote, the most honest, wonderful people, and they bent over backwards to help. It was a dirty, complicated project made more complex by the difficulties of the tariff war. John was tireless in tracking down the Harvey windows and special trim that had to match the custom exterior trim color of the other existing windows in the building. John kept me updated regularly, and accommodated every wish the condo associated made concerning schedule and safety in the common areas. After installation, which went beautifully, they even cleaned the floors, too. Wow. If you want responsive, hardworking, competitively priced, customer-focused, skilled window installers, call Seacoast Windows right now. You will be very, very pleased.

John, Mike, Dan and Ryan are amazing. We could not have asked for a nicer crew. Hard workers,…read morethoughtful and knowledgeable. The windows look amazing. If you need new windows, don't waste your money on the big names. These windows are just as good and will last us a VERY long time. There was a lot of wood rot and they took care of EVERYTHING. No hidden costs or extra fees for unexpected issues.

My family and I have done over 5 homes with their windows. The installs were correctly done and any…read morelong term product problems-some on windows nearly ten years old-were taken care of without a struggle. You will not get a better price, better knowledge or better service.

Awful customer service. No reason for a person answering the phone to raise their voice at a…read morecustomer. Asking a business about their availability to come into your house and take measurements is a standard question. They should train their staff on how to sell. Not even close to being the only show in town.

I'm going to start this off by simply saying that I am blown away by how awesome Andy, Jim, and the…read morerest of their crew are. They were so quick with their initial quote. I chose them simply based on the fact that no other companies ever contacted me back for my siding repair. They were able to schedule the repair quickly, and when it came to the actual job, they finished in a very timely manner. The most important part? They did an INCREDIBLE job with the repair. We made the typical mistake of putting our grill a bit too close to our house. We expected to be able to notice at lest a little bit of a difference since we were just getting the small area repaired, but they did so good of a job, that you never would've guessed that anything happened!! The price was definitely great too! We will absolutely continue to use Empire 1 for any future project!

This is addendum to a review that I wrote last fall. Empire did great work, however have failed in…read morethe follow up. We had a porch and deck done. The doors are less than a year old and have already warped and are coming apart. A screened in porch is not very efficient if it lets mosquitos in through the doors! Our Sales manager came out when we called, agreed that there were issues with the doors. We were suppose to hear from the contractor. A month and a half later after emails and several phone calls, he returned our call and said he couldn't get anyone out and told us to contact the owner. We then reached out to the owner. It is now another month with several calls to the owner and we have heard nothing. They will finish your job, take your money but will not stand behind their work. We did think about using them for our bathrooms, going to find someone else who will be around after the job is done.

We actually worked and ordered thru the Framingham location…read more Howie and Krissie were a joy to work with. Helped us every step of the way. Answered all our questions. Were patient with us as we worked thru the building permit. Recommended a wonderful company for site preparation. The installers were fast, professional and courteous. Took about 2 hours to install on site. They took away all trash and left our yard looking better than when they arrived.

I rated Eastern shed 5 stars when they delivered ahead of schedule and installed their outstanding…read moreproduct. I found out seven months later when I damaged a clapboard and they followed up with a timely repair, that their support didn't stop with the sale! A shout out to Matt for his excellent customer service!

Great experience working with the Millwork Masters Topsfield, MA location recently. They removed 30…read moreold, inefficient (many were non-working) windows & replaced them with double-hung, highly efficient Marvin Elevate windows--what an incredible transformation! In addition, they replaced the front door with a new fiberglass entry door. Crew was absolutely fantastic...Andre, Dimitri & foreman, Sergei worked together in such a fluid manner that they were able to accomplish the project in 2 days. A huge shoutout to my sales contact, Keith & Amy in the back office, who were with us every step of the way. Just a great company, great people & a great product.

This past summer I had a decision to make on siding a small Cape in Andover. There was a tenant…read morefamily with young children living in the home and it was important to me that the work be done well and safely. O'Sullivans price was higher than some but it was very obvious that the quality and workmanship was also going to be much higher. When the work was completed I was very delighted. Tenant told me he had to pick up nails off the driveway. When I told the crew chief this they were over in about an hour to sweep the driveway and the yard for nails. Good decisions often lead to good outcomes and as fate would have it the tenant family wanted to buy the house after it was cited so beautifully. It is now their property and the warrantees have transferred to them for lifetime service.

I had O'Sullivan Installs put siding on my house almost 3 years ago. Shortly after install a few…read morepieces began to warp. I contacted Tim (owner) to report the issue. He told me he would send someone out to match the prices to replace the warped pieces. The exact lot cannot be matched and Tim told me that it would be a warranty issue with the manufacturer. He told me this about a year ago! It is ridiculous! Tim is hoping I forget about this while keeping my money and not standing by his promise. I would not recommend using this company.