Chloe greeted me as soon as I walked through the door with a large tile in my hand... she said "I…read moreknow the exact match for that tile"! She was right! Not only was she wonderfully personable, she was very efficient, animated, beautiful and knew/knows her job very well. She also came across as if she loves her job. She went out of her way to show me other options at the same time of picking out a tile for me to take home and match. She never asked me to do any survey or anything, however I said to her and the cashier that I wanted to write a refernce/survey on the incredible service I received. If I choose to go with Floor and Decor (again as I love your company), it will be due to a large part thanks to your wonderful employee by the name of Chloe! 10 out of 10 is what I rate your company and your employees! Thank you ~ Victoria

Jurate is AMAZING! She listened to what I was thinking and took my vision to the next level. The…read morechoices she showed me I never would have found without her. She was super attentive, on the ball and just fabulous on every level. I was not in town during the entire project and she made sure that my contractor could pick up whatever was needed... more grout, the schluter I forgot, any extra tile, ANYTHING. Will never use anyone but Jurate.

Made appt after explaining our plan in detail . Arrived for appt, , sat down at table and they…read moreinformed us if we added more to our project, , like kitchen remodel, they would consider but they don't do "small jobs." Very rude.

There is a serious shortage of good contractors here in Naples to the point that some won't even…read morereturn calls. We were lucky with Naples Kitchen & Bath but be warned they usually don't do small jobs under $50,000. We had our kitchen countertops and island replaced and the workmanship is outstanding. It took awhile to get scheduled because they are in high demand but it was worth it. You get a project manager to oversee your remodel but there were some problems. The tile was not installed even though we were told he would be here on 2 days. As of this review we are still waiting to find out when he is going to show up. Good craftsmanship is hard to find so you are usually at a disadvantage when hiring. Naples Kitchen hires good people but they need to do a better job at communicating schedules.

When we decided to redo our kitchen and family room, we looked at many contractors. Our project…read moreinvolved new cabinets, countertops, sinks, flooring, some electrical, and painting, We selected three contractors to submit bids. Mike's bid was in the middle of the three for cost, and by far the most detailed. The reasons we chose Mike were many. First Mike was exceeding patient in answering all of our questions, and explaining the plusses and minuses of each choice. Secondly, Mike had samples of all of the materials in his shop. The other bidders told us to go to different places to look at the samples for flooring, countertops, etc. Third, he readily worked with us as we struggled to make some of the decisions. However, the best thing about Dreamworks was that the crew that showed up day one stayed on our our project through completion. Ricardo, Nixon, Francisco, and Liz were complete professionals. Manny, the electrician was on site when needed. I don't remember the name of the guy who did the flooring, but he did a great job. The crew made sure everything was perfect and cleaned up each day before they left, and they were so nice to deal with. We could not be happier with the competed project.

We met Mike at the Naples Home show last fall. He was very easy to work with and had good ideas how…read moreto make our project better. We replaced countertops in the kitchen and master bath, painted all the walls, ceiling and woodwork. Finding several cracked tile scattered throughout the house, he was able take up tile in the laundry and storage area to replace the broken ones. His crew was always on the job and a great group of guys. All plumbing and electrical work was all arranged for by Mike. DreamWorks Kitchen and Bath made our project very easy. We would highly recommend them for your project.

Julie was very responsive & polite. Even though their company was not going to take on window…read morecrank handle replacement, Julie provided a referral who may be able to complete this (what seems like extremely challenging task)! I know that there is one owner here who knows how to do it & he arrived today from the north. A few months back, he said he would take a look. I have been trying to find someone since the beginning of September. Replacing all windows timeframe from window companies is 16-22 weeks currently, and cost is 19-22K. Many people here need this project completed and/or new windows.

I use Blake Becker and his team for all our home maintenance needs that we can't tackle ourselves…read more Always top quality work and reliable. Fair prices to boot. Highly recommend!

We purchased all of our tile from ProSource of Naples. John R*** was very professional and polite…read moreas a salesman. The deliver time and actual delivery was exceptional, within days and no damaged tiles at all. We would recommend this company.

My contractor sent me to ProSource in Naples, Fl. to pick out bathroom vanity cabinets. I needed…read morethem for two guest bathrooms that aren't used often. I had a tight window of time since we needed to travel to Boston for medical reasons in 3 weeks. The staff in Naples were very polite and found a solution in a nice cabinet that could be turned around in 7-10 days. I gave the info to my contractor who gave it to the Fort Myers ProSource rather than Naples . Fort Myers sat on the project. They blew my time frame. I never even got pricing. I walked away very frustrated but I remembered how helpful the Naples staff was so I went back there . Everyone was very apologetic and promised to give me pricing by the following day. It's been weeks now and I never heard from anyone. My project has now expanded into a high end remodel of my house. ProSource missed out on this larger project . Also, I cannot recommend that anyone waste their time with this outfit.

(2/5) Today I…read morepurchased a brand-new garbage disposal from Lowe's in North Naples for one of my customers. When I arrived at the job site and opened the box, I found old, dried food still inside the disposal. It was clearly a used item that had been returned and placed back on the shelf without being properly inspected. As a handyman, this meant I had to stop the job, pack everything back up, drive all the way to Lowe's, exchange the product, and then return to my customer's home. I lost approximately an hour of work because of a mistake that should never have happened. When I explained the situation to the service desk and asked if there was any way they could compensate me for the time I lost due to their error, one employee actually laughed and dismissed me with, "Have a nice day, sir." That response was far more disappointing than the original mistake. A manager eventually offered a 30% discount on a future purchase, which I appreciate, but it still doesn't change the fact that I lost valuable work time or that I was treated disrespectfully. Mistakes happen. Selling a returned item as new is one thing. Laughing at a customer who has been inconvenienced by your mistake is another. As someone who spends thousands of dollars each year on materials for my business, I expect better quality control and much better customer service. Going forward, I'll be taking my business elsewhere.

I purchased an LG refrigerator from Lowe's on Naples Blvd. My salesman's name Roberto. He was…read moreexcellent. He knew the product well. He answered every question I had with great knowledge. When we checked out he set a convenient delivery time. This experience went flawlessly thanks to Roberto. I will use Lowe's for all my purchases. Thank you Roberto.

What started as a chip repair for a kitchen sink ended up as a whole house resurfacing. The gallery…read morepictures on their website gave me hope that my 80s condo could get a decent facelift for a fraction of a full kitchen and two bath reno. My friends and family were skeptical for the price quoted, but I took a gamble on a local mom and pop business and it paid off! I can't believe the transformation. What was tired and outdated is now fresh and sleek. The service tech worked all day to update two vanities and a kitchen sink, the kitchen countertops and backsplash, a bathtub and tile surround, and a shower stall. Everything is bright glossy white which makes an already large condo look even bigger. The resurfacing investment definitely improved the resell value of the condo, so it was absolutely worth the money. Melanie and her team took care of me and I highly recommend Naples Resurfacing if you want to breathe new life into your home!

Initially, I requested a repair and resurfacing of my kitchen sink. I texted images and spoke with…read morethe staff. An estimate was offered and accepted. Six hundred dollars. Not worth the money. The work was not as expected. The requested repairs are not well done, and some not done at all (repair rusted areas with a composite and finish with the rest of the sink). The finish of the sink is now mostly "orange peel" with some smooth areas. I complained and texted photos. The staff agreed that the work was sub-par and scheduled a redo. The same tech came to the job and did not refinish the sink, instead used some wet/dry sand paper and some auto wax. no additional repairs, no refinishing. When it became clear that the tech was not going to properly refinish the work, I sent him away. In this experience, the work was not as stated and the follow up was poor.

Great company to do business with! We have been a cleaning partner with Cornerstone since 2007…read more They do a great job and make our job easy, as we are typically the last ones in.

Cornerstone did a beautiful job on my new kitchen. They…read morewere on time each day and had a team for each job. The only problem was that there isn't enough space for a standard size oven. Telling clients and reinforcing the fact that the Thermafoil Cabinet covering can melt on high heat....over 400 degrees. The company redid the drawer doors at no cost but the melting happened again so I had to pay 600 to fix. If I'd have known I'd have looked for better options This year there was more melting. I was able to make the situation better by inserting stove shields on both sides of stove. Very professional workers. Cornerstone had put a metal shield on 1 side of the stove which helped but no shield with the side with melting.