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    Coachcraft

    4.5 (57 reviews)
    Closed Closed

    Services - Coachcraft

    Bumper repair

    Auto frame testing

    Auto maintenance

    4 More Services

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    Coachcraft Photos

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    Recommended Reviews - Coachcraft

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    Reviews With Photos

    Detail of the body work done.

    I cannot say enough amazing things about Coachcraft! Carlos and his staff were so great to work with- throughout the time my car was at their shop, they updated me on the process and any changes that came up. They did such an amazing job with my car. Coachcraft literally went above and beyond. They are customer service focused and deliver.

    Front end pic
    Tony H.

    I found this body shop through an ad on offer up for some door panels for sale, the owner of the shop I bought the panels from gave me a quote to re-clear my Seibon carbon fiber hood and trunk. He gave me a great price, it was $350 cheaper then what another shop was going to charge me. This was last early November of 2020 and were in 4/21 and the finished product looks GREAT!! I highly recommend this shop and the work, very kind, helpful and professional! Please see before and after pics

    Before, when I brought it in.
    Losa M.

    I want to give a huge shout out and thank you to Carlos and team for fixing my car. I lease a 2019 Honda Civic , and I was truly bummed when I got into a minor fender. Taillight smashed and visible dent on my bumper. Not a big enough problem to make a fuss about, but also a sore sight on the eyes. I was recommended to take my car to Carlos in Monrovia. I live in Los Angeles proper , but trekking out to Monrovia is 1000% worth it. (Side note for anyone making a trek, his shop is right off the Monrovia Gold Line Station for convenience. Wear a mask and you will be fine, the Gold Line does not get crowded.) He was able to work with my insurance to get it all sorted out and also fix it in a timely manner that worked out with my schedule. When I first brought my car to him to get pictures of the damage taken , he even washed my car because I brought it in super dusty (sorry about that, try to bring in your car as clean as possible so his team can do their work!) Since then, I brought it in for the fix, and left it in his care for about a week. Tail light has been replaced and bumper just like new. Can't wait to wash my car and see it looking fresh again. Pleasant to work with both him and his team on the phone as well. They are a busy shop, so make sure you are very clear with dates and times of when you need your car, keep checking in, and the rest is great! Thanks again Carlos!

    Gilbert R.

    Best body shop in the San Gabriel Valley!! I would definitely recommend them to anyone and everyone!!

    Karen F.

    Once again Carlos stole my heart. It's not often I get into accidents or need body work done but when I do I've always come to Carlos at Coachcraft. Years ago I came here because my necklace feel in a small hole inside of my car seat. That necklace meant the world to me because my mother had given it to me. Carlos removed my car seat and got my necklace that was wedged in some small hole. I was willing to pay what ever amount he was going to ask me to pay because that necklace meant so much to me. He refused to charge me and just asked me to pay my good day forward. What a big heart and such a kind soul! Hard to find honest and good people these days. Ever since I've come here if I needed any body work done. This week was no exception. I had a new 2018 BMW that was hit but a large truck making a right turn. He damaged my bumper. I wish I had taken before pics but I uploaded the estimate from the insurance company to prove it was damaged. I did upload the after picture which look amazHe returned my car looking better than I ever expected. The paint color matched and it looked like it was never damaged. He even buffed my WHOLE car! He took out all my small scratches (I'm always parking to close to other vehicles). He always goes above and beyond every time I come here. He returned my vehicle when promised and I never had to chase him down. If anything he even waited after his business was closed,so I could pick up my car because I was coming from work. He contacted my rental company and had them pick up my car here at his shop so I didn't have to hassle and return it myself. That's the difference with his company and others, he adds that personal touch. He's one of the few honest people I trust with my business. There's no better feeling that having no stress with vehicle repairs when you are already dealing with so much from the accident as it is. Thank you Carlos and your amazing team! You guys always deliver and go above and beyond.

    Brand new!

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    6 years ago

    Really poor service based on my experience. Probably a management issue, but who knows. Takes over a week to respond back.

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    Page 1 of 2

    Ask the Community - Coachcraft

    Review Highlights - Coachcraft

    Carlos greeted me with a warm smile as I drove in and he and his team member went to work quickly on my car.

    Mentioned in 43 reviews

    Read more highlights

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    RTMotorworks - Alignment done for this brand new Juniper

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    (321 reviews)

    I was in need of getting new brake pads and rotors for my 2020 BMW X5. Was getting quotes from a…read morecouple of other places but getting the quote from RTMotorworks was thorough. I was hoping I just needed brake pads for the front and hopefully not all 4 wheels at the time. They were very responsive and the quote was comparable to other places, if not better. Decided to take it in on a Friday in the morning. Checked my wheels and told me I just needed the front brake pads and rotors replaced. The back was still good. Sigh of relief somewhat. They were able to get the pads and rotors replaced for little under 3 hours. Time went by and they were updating me during the whole time. Great service and team here. Will definitely bring my car back in to get other services done. No issues whatsoever with the new pads and rotors.

    PROBLEM: ALIGNMENT ISSUES, CUSTOMER SERVICE, ACCOUNTABILITY…read more When I first tried to leave a review, my account was somehow blocked from posting specifically for RTM, while I could still review other businesses. I contacted Yelp, and by coincidence, the representative I spoke with was also RTM's Yelp rep. He said it was strange that I couldn't post only for RTM. After I explained my situation, he advised me not to leave a review and instead take the matter to small claims court--which I did. During the hearing, the judge seemed to understand my side, but the ruling ultimately favored RTM. Despite being advised not to post this, I'm sharing my experience here because the situation still doesn't sit right with me--especially given Yelp's controversial review practices. On 10/1/25, my rear right adjustable control arm snapped. My car has aftermarket wheels, tires, and suspension components, so a precise alignment is critical to ensure proper fitment without rubbing the fender. I initially went to TM Auto (located across from RTM) for the control arm replacement. After installation, TM took my car to RTM for alignment. I specifically asked them to match the rear right alignment to the rear left, which was set at -2.8 degrees. When I went to pick up my car, I immediately noticed the rear right wheel did not match the rear left. The camber was visibly off. I pointed this out to the technician, but he insisted the alignment was correct and that there were no machine or human errors. After repeated requests, they put the car back on the rack, but instead of rechecking, two additional technicians came out and dismissed my concerns with questionable explanations: "Toyota made the fenders uneven." "Your control arm is made in Taiwan/China--what do you expect?" Despite putting the car back on the rack, they never rechecked the alignment. They simply removed the car and stood by their original claim. With no resolution, I had no choice but to drive the car home. Because the alignment was incorrect, my tires rubbed against the fender the entire way. The next day, I found heat damage, paint cracking, and visible wear on the fender. I came back the next day to talk to Richard (the owner) hoping he would recheck everything, but it was apparent he was "too busy"--despite clearly having time to talk with other customers and then continue working on another car, while ignoring me. I waited outside RTM for over an hour trying to speak with him. When the TM Auto manager asked if he had seen the damage, his response was, "Yeah, so what?"--with no concern at all. After is when I left, and was forced to go to another shop to realign--more driving, more damage done. I used a camber gauge and measured -2.8 degrees on the rear left and -2.0 degrees on the rear right. To confirm, I took the car to my trusted shop, Chewerks in La Habra, where they verified the rear right camber was indeed -2.0 degrees and did not match the left side. Their measurements matched mine exactly. Because RTM refused to recheck or correct their work, this improper alignment caused damage to my car. The rear left side tucks properly, while the rear right sticks out about half an inch, which led directly to the rubbing and damage. I had clear documentation and evidence, but the court still ruled in RTM's favor. I chose not to appeal to avoid spending more time on the matter. A nearby body shop, Cenco Auto Body, quoted over $1,800 to repair the fender (with another shop giving a similar estimate), confirming the extent of the damage. What could have been a simple recheck turned into a costly mistake. Despite everything, RTM did not offer any compensation or attempt to make things right. Seeing RTM's highly rated Yelp profile made their response even more surprising. They're quick to take your money with a smile when things go well, but when issues arise--as in my case--they deny responsibility and make no effort to make things right (In my case, they didn't take money directly, but a receipt was given to TM Auto, and I had to pay TM Auto--which is the same as paying RTM directly). TM Auto went as far as offering RTM to help cover the repair costs, but RTM still refused. TM Auto didn't have to step in for someone else's mistake, yet they still tried--that says everything. Richard (the owner) had my contact information through the small claims process, yet he never made any effort to contact me--even before we went to assigned court date. After what happened, I'm relieved I didn't bring my other cars first--especially since those cars are of higher value. It seems RTM has many satisfied customers, along with a smaller number of unhappy ones. Hopefully, you don't end up in the latter group like me. FWIW: Following the incident, I contacted Hunter to verify when RTM's rack was last calibrated. Abel (rep) advised that its calibration was set to expire later that month. This raises the possibility that their rack may have been out of calibration.

    Hye-Tech Auto Repair

    Hye-Tech Auto Repair

    (351 reviews)

    Our family's Ford Explorer required a water pump replacement…read more I visited several local auto shops to obtain quotes and was shocked, disappointed, and discouraged at the prices I was being quoted for the work my vehicle required ($5,000-$7,500) Shame on me for not reading Yelp reviews before wasting my time visiting other auto shops. I read the many positive reviews for Hye-Tech Auto Repair and decided to visit them. Upon entering, I was greeted by John (owner) with a friendly, "Welcome, how may I help you?" I explained that my Ford Explorer needed a new water pump and a few other items that other auto shops had advised me would require repair or replacement. While John looked up a few items on the computer to provide me with a quote, he introduced me to his son, Harry, who happened to be in the office. Thirty seconds later, John provided a quote that was $3,500-$4,000 less than the other shops. I could not believe it. John explained that he makes his living and succeeds in his business through repeat customers, and he does not believe in gouging customers for every last penny. He also shared that when he retires, his son Harry will take over the business, and he wants to leave Harry with a solid foundation of loyal repeat customers. It was then that I knew I could trust John and his son Harry. John went on to explain that replacing the water pump on a Ford Explorer was a 10-12 hour job, as it was an internal pump requiring numerous engine parts to be removed to reach it. This was the same thing all the other shops advised me. John suggested that I leave my vehicle, and he would perform a full inspection of the engine and contact me before doing anything to it. I agreed and left my vehicle. The following day, I was contacted by John, who advised me that the water pump did indeed need to be replaced, as it was the source of the constant leaks of the water coolant. I left my vehicle in John's shop for three days. During this time, John or his son, Harry, contacted me numerous times to keep me updated on the progress of my vehicle and also to point out that mechanics had discovered two or three very inexpensive items (under $50.00) which they recommended replacing, which I agreed to have done. All in all, I was and am extremely impressed and satisfied with everything about this shop. I spent much less money to have five different issues repaired on my vehicle at Hye-Tech than what I was quoted to replace my water pump alone by every single shop I visited prior to coming to Hye-Tech. John and Harry are very friendly, honest, and trustworthy. They are also very knowledgeable and experienced, and they offer GREAT customer service and communication. This is my new go-to shop for any issues involving our family vehicles. Thank you, Hye-Tech Auto Repair, for a very positive experience.

    I opened a Yelp project to try to get my transmission serviced. The dealership wanted to charge me…read more$1300 for this service. Yelp projects are one of the best things I've ever experienced. It's nice to see you can get quotes at the touch of a button on your phone. This morning, I had time off, so I headed in to get my service done. I did not have an appointment and that did not seem to matter. I arrived first thing in the morning at 8 AM and ask if the service could be done. Harry was an exceptional young man, he took me in with no problems, no questions. He said they could do it this morning. I told him I would have to wait. He had no problem with that either. Prior to bring in the car in this morning, as I said, I used a yelp project and had several people reach out and give me quotes. After looking at all the yelp reviews I decided to give this place a try. I am super happy that I did. This place is a hidden gem, excellence, service, quality, and value for what you receive. There are not very many shops where you could feel comfortable and put your trust in them. As I spent time in the lobby, I was able to see customer service on the phone and customer service entering the facility. Every customer that walked in, seem satisfied and was treated with dignity and respect. I highly recommend this place if you have any automotive questions whatsoever.

    RPM Garage - Lights

    RPM Garage

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    I had an excellent experience at RPM Garage. I brought my 2022 Lexus GX460 in after noticing rear…read moresway and clunking following a recent suspension lift. Daniel took the time to thoroughly inspect the vehicle and clearly explained what they found -- loose rear suspension hardware and a missing trailing arm nut that could have turned into a serious safety issue. What I appreciated most was Daniel's professionalism. He walked me through everything step by step, showed me exactly what was going on, and answered all my questions in detail. He was calm, knowledgeable, and transparent. He also stayed completely professional and never made negative comments about the original installer -- he simply focused on fixing the issue and making sure my vehicle was safe. They properly re-torqued and secured all the suspension components and performed a full alignment to ensure everything was dialed in. The truck now drives perfectly -- stable, smooth, no more clunking or sway. On top of that, their pricing was very fair and reasonable, especially considering the safety issue they corrected. It's hard to find a shop that combines honesty, skill, and fair pricing like this. If you have a lifted Toyota or Lexus and want knowledgeable, unbiased service done right, I highly recommend RPM Garage. Daniel and the team truly care about safety and quality. Thank you again! -- Paul

    I have been coming to RPM since they opened up their first shop in Irwindale, then followed them to…read moretheir other shop in Monrovia, and now they've opened up their newest location in Monrovia. I haven't been back in a while as I moved out of the area, but with my car having continuous issues, and our current local mechanic not being able to fix it, we decided to head back to RPM to see what they could do. RPM was able to diagnose and repair the problem and now my car runs with no funny noises!. Thanks Steven and team!

    Coachcraft - bodyshops - Updated May 2026

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