This is by far the best bike shop I have been to. We went to…read moreErik's Bike shop and some other independent shops. Most were really nice and knew their stuff, but at this place we got the best of both worlds. They sell Marin and Giant, but at a certain price point, most bikes have the same components and the difference is really more about the feel. John is the owner and he knows his stuff. We went through the normal "Where do you ride" stuff, but then he explained the options and the characteristics of the bikes. After a few test rides, he even suggested, we run another errant and come back while be assembles another bike that he thinks would fit better. Once we decided on our purchase, he got the rider all measured and tuned the bike up for us to take. I will be taking my bikes here for service and will come back for new bikes, too.

I could not recommend a business more highly than this absolute gem of a bike shop. I had gone to a…read moredifferent bike shop for a repair on my vintage Trek and they were not entirely sure of what the bike needed plus quoted me a price that seemed excessive, so I checked out Brown's Bicycles for a 2nd opinion. John knew immediately how to address the problem and at a price that was extremely reasonable. In addition, he got the work done right away so I could get back to using my bike to commute to work within just a day. I would encourage anyone to come here for anything bike related

I didn't bring a bike in or buy a bike, but my jogging stroller broke and the only parts I could…read morefind to fix it online were bike parts, so I decided to give them a try instead of waiting a week for the parts to arrive. I took a nut and safety washer in to see if they had parts for purchase. The gentleman went in the back, brought me a safety washer and spent time with two other guys searching for a locking nut that matched the one I had. They spent about 8 minutes huddled back there searching. He came back and was so apologetic about not being able to find one to GIVE me. They didn't charge me for the part they did give me and were going to give me the other for free too. Now, these are tiny parts and don't expect this obviously.. but the fact that these guys went above and beyond for something so small was amazing and the best customer service I've had anywhere in a long time. If I didn't have babies and I did ride, I'd be buying my bike and bringing my bike in to this place for service. Thanks guys.

It's not just a bike shop, it's a lifestyle. I've been going there for a few years and consistently…read moreget great service that meets me from whence I come - no jargon, no buzzy features, just solid advice and work. My daughter just bought a sweet mtb and the manager Jay has been really helpful in getting us going and it's so reassuring going forward that we'll get the help we need when we need it.

I recently bought a bike here and I had a great experience. The staff were very helpful in helping…read moreme choose a bike that fit my needs and fit my price range. I really appreciated the fact that they weren't pushy about buying a bike or upgrading. They made sure to fit the bike properly to ensure a good size and they offer a discount on any accessories the day you purchase the bike. This location doesn't have the biggest selection of bikes and there was some confusion when it came to picking up my bike and I had to call them a couple of times, but overall I was very happy with service and I love the bike that I got. My husband purchased a bike a week later and also had great service and they were prompt with getting the bike ready. As someone who doesn't know much about bikes, Penn cycle was informative without being pretentious. I would definitely recommend them for anyone looking to buy a bike. They have plenty of bike options whether your looking for kids bikes or hybrids. It's worth a look!

I was happy with Penn cycle , they could fix what I couldn't and they had the parts I needed and I…read morelive on Penn Ave so I'm sorry that they are gone!!

Sometimes people just go above and beyond! Thank you, Kathy! I was buying a birthday present for my…read morehusband, and didn't know the member number and all the things and she totally went out of her way to teach me and ensure I got it all sorted out. I was not expecting that level of help and I'm so wildly appreciative. She really made my day.

I've been an REI guy for years. Every time I go to this location I end up regretting it. This place…read morehas been on the skids for a long time, and at this stage, I'm done shopping there for good. Some of the worst customer service I've ever experienced. It's nearly impossible to get any help unless you mill aimlessly around the store for 40 minutes and hope that you can catch someone's notice. On floor sales staff spend their time walking between various products and complaining about the fabric texture. When I approach them, with eye contact, to ask if they've got a size available for a pair of pants, they scamper away like frightened deer. To add insult to injury, on my way out after giving up, their register staff apparently finds it appropriate to take the opportunity to heckle me when I inform them I can't get any help from anybody and therefore won't be buying anything. Beyond insulting. You can legitimately get better general selection, service and prices at Dick's, Eddie Bauer or any other specialty store. Don't waste your time.

Jon did a good deed by restoring and returning a bike I dropped off recently at St. Louis Park's…read moreclean-up day, where the City will dispose of your large unwanted goods. I gave them my 30-year-old Trek 730 that had fallen into a bad state of disrepair because I hadn't ridden in so long and hadn't maintained it. I had regrets afterward, because I had loved that bike, which fit me just right and had taken me many miles. I had thought it was probably too far gone to be repairable and figured it might have gone to the scrap heap. But I contacted the City of SLP, anyway, to ask. A few days later, their solid waste manager contacted me and said the bike was being reconditioned at Jonny Rock and that I could get in touch with them. This I did, and Jon contacted me when the work was done. There it was, my old bike, completely restored and ready to ride again. Better yet, Jon said he was only charging me for the repair as if I had brought it in on my to be repaired rather than charging me for the bike as if I were a new person coming in to buy.

I got their e-bike tuneup and put on new tires and pedals. I told them about the squeaky brakes…read more When I got the bike back-- everything is ,h better than when new. Rides silently, braking is effective and silent, the ride itself is much smoother even on rough pavement. Their extra effort paid off and I'm grateful.

I bought an electric Tern bike from a cargo bike shop in St. Paul. Immediately upon delivery it…read moresounded horrible and there was obviously something wrong with it. The cargo bike shop was less than helpful. My husband took my bike to Chilkoot Cyclery (which doesn't even sell Tern bikes) and they discovered that it was missing an important piece to the drive train and was causing my chain to rub on the frame. The team at Chilkoot went above an beyond helping us solve the mystery. They called Tern and ordered a replacement part, installed it, and gave my bike a tune up for a very reasonable price. Love this shop!

As a gravel cyclist new to the Stillwater area, I was jazzed to find out there was a local bike…read moreshop in town. The staff is friendly and helpful. And the atmosphere is great. We also enjoy the cafe. It's also worth checking out their cycling team.

If I could give zero stars I would. I called the Hopkins store for kid bikes and they said…read moreBloomington has more. I called Bloomington and they said you need to come in and we would measure him. Went on and on about ensuring size, can't do over the phone. No big deal, sounds detailed, all good. Have to arrive an hour before closing to test ride. Sounds great. We arrived and the guy who I spoke to on the phone took one look at my son and said we don't have anything his size. Then I looked around the store, they didn't have any nearly close to his size. Seriously. He then offered to order one online and said, it's $900 bucks. First of all, I can order things online, I was hoping to test out a few bikes. Second, please don't look down on my like I can't afford a bike. Third, I'm happy to spend my money elsewhere. Heck I've been upset plenty of times, I've faced racists as well. But to do it in front of a kid and also let him down. You can do better jonny rock bikes

I just stopped in to get my tires checked. I have an Italian bike and was not sure if I was…read morefilling up the tires correctly. The gentleman showed me how to do it and checked both tires also put on a valve cover then adjusted the brakes for me. Thanks Joel I have already been telling people what a great experience i had at your bike shop. I will be back when my bike needs tires or a tune up. Thanks for the great customer service.

Moved from Forest Lake, now in Columbus on Lake Drive (still close to Forest Lake-but closer to…read moreRunning Aces now). Much bigger showroom and service area. More vehicles including fun mopeds and E-bikes!

From the owner: Ecofun Motorsports South specializes in quality affordable scooters, mopeds, electric bicycles,…read moredirt bikes, gokarts, and youth ATVs serving the St. Paul and Minneapolis area. All of our units come fully assembled, mechanic tested, and we have great No interest financing options available on all of our products. We have a full service department and parts department to help you with your needs after the purchase. We are proud to offer the Twin Cities the Bintelli lineup of scooters and electric bikes. They design some of the highest quality scooters and electric bicycles coming out of China. They come with a 2 year limited warranty that we cover right here in our full service shop. We have been a nationwide top 3 Bintelli dealer for the last 10 years and are proud to represent their lineup. We are excited to offer the Lance scooter lineup which is an incredible line of scooters made by SYM out of Taiwan. They feature a full 2 year warranty and with their ceramic coated engines offer one of the most reliable rides in the scooter industry. Their 4 stroke engines are designed to go 60,000 miles before you need to rebuild the engine with the new top end. Stop in to see all the cool new items including the full line of Electric bikes.