Ordered STAGG 14" Cymbals they showed as available OnLine, took them 3 days or more to contact me and say they don't have the inventory and they also don't know how long it'll take for money to be refunded. This was my first and last time I'll order from this shoppe. "Unfortunately, they have inventory issues sometimes" Seems to me like they were slow pulling my order and probably just sold it before pulling the order. Avoid this place. read more

Friendly, helpful and easy to navigate - only "problem" so any great choices. Highly recommend

I recently bought an Aria PE-180 archtop guitar from Twin Town Guitars. The guitar is from the 70s and often an instrument of that vintage requires major repairs. I reached out to them about the guitar and received a reply from Kris Johnson in the service department. We spoke on the phone and emailed four times. He was nice enough to answer any questions I had. He had gone through the guitar; replaced the truss rod, re-fretted it and had it plekked. Well, I thought about the guitar for a couple of weeks and finally made the long distance purchase after speaking to Kris one last time. I must tell you that he did an amazing job on this guitar! I am a long time jazz guitarist so I play all over the neck and can find problems with a guitar immediately. This guitar plays amazingly well! What a beautiful old guitar it is after he brought it back to life. This has been the best guitar purchasing experience I have ever had! Much thanks to Twin Town guitars and especially Kris. read more

Twin Town Guitars - Aria PE-180 - Musical Instruments & Teachers Near Me - Minneapolis, Minnesota

Asa had amazing knowledge and was so fun to work with!!! I would highly recommend stopping in!!!

Ryan is an amazing teacher! He takes the time to explain and ensure that his students understand and comprehend material and music taught during the lessons. I highly recommend him to anyone! Ananda Arvig owner-Melodic Milestones LLC Rosemount, MN read more

I bought a Squier P-Bass for my 12 year old here last fall. When we were purchasing the instrument, right out of the box the action seemed really high, but I don't know much about basses and figured this is a good shop, right? So time goes by and my kid's instructor tells me that it really needs to be adjusted, so I take it back in in early March. I get a call a couple days later saying the neck is so warped that is needs to be steam pressed. I was told that a replacement neck is out of the question and that they don't even make them and kind of treated like a chump. So it goes to the steam press guy, who is not in-house. After a week, I call to try and see what was going on (this later becomes a pattern), I talk to the steam press guy who says that it can't be done and that it's going back. Two weeks after this I call again, trying to figure out what is going on after no communication at all from Twin Town, and talk to the head of service. Once he understands that I had just purchased this thing, he says that it is a full warranty replacement. OK, great. So that gets underway. Two weeks after this, I call yet again, trying to understand what is going on, and I'm told that it had actually shipped two days after our prior converstaion and that it's in the building, meaning that they had just been letting it sit there for close to two weeks. Super weak. I'm really pleased that the instrument was (eventually) replaced, but geez, y'all. I despise writing stuff like this, but during this enitre situation there was zero communication aside from one phone call where i was low key treated like an idiot, and then pure laziness and zero hustle from literally anyone else. I came here because I'm trying to not go to corporate stores and keep it local, but why should I ever come back? read more

Sent 2 separate inquiries via their website on a fairly expensive product. No response. So, I decided to order the product online since it was an awesome deal. The order was canceled the next day, with no reason given. So, of course I called to find out why the order was canceled. I was told that the product was no longer in stock, however another similar product was, but they needed to research it. I asked if they would like to call or email me back, and they said they would call. Still no response, 4 days. I'm sure it's an awesome store face to face, but communication really needs to improve if you're going to sell stuff online. Just some constructive feedback. read more

Nice people. I've gone in there with an erroneous preconceived notion and they have set me straight and let me go home empty-handed not once but twice. Staff is not looking for a quick sale, They are looking out for the best interest of their patrons. Much more knowledgeable and helpful than kids at big box. read more

Great place for the working musician. Great instruments at a fair price. Went there once for a cable for a gig later that evening . My credit card was lost. Andy gave me the cable i needed. I offered to come back and pay and he said no worries. I am a repeat customer. read more

Good online experience. Fast service and good communication. Guitar arrived in tune and ready to play. read more

Was refused sale of a guitar I wanted when I noticed a blemish The guitar was taken to the back and then I was ignore!! Wouldn't talk wouldn't compromise But did say he had a lot of other guitars to choose from!! I didn't like the way I was treated and I will never return!! I drive two hours to be in the store for 10 mins!! Disappointed!! read more

Twin Town is a preferred stop for myself when it comes to gear. I always swing through to see what they might get in. I have gotten lucky with some sweet deals over the years. They have a great selection of guitars and amplifiers, and by far the BEST selection for FX pedals. REPAIRS: I initially had an unfair review after having some work done for my amplifier. I did not know there was warranty on the work completed. After writing my review, Kris reached out to me to resolve the problem and prove his loyalty to customers. I was really moved by this. That to me, means the world, that he took the time out of his schedule to see that I was satisfied and that the repair met my expectations. This is top notch service. I got my amp back, and was absolutely thrilled with how good it sounded! Thank you Kris for your level of professionalism. Definitely will continue to work with you in the future. read more

One of the best shops I've been to in the Twin Cities area. There's a guitar for almost every kind of player here! Was blown away at the selection of not just guitars but also effects pedals! Can't wait to come back with heavier pockets! read more

My teenager saved his pennies for a guitar and amp. We came to Twin Town not knowing much, but the service was excellent. They helped my son choose the right guitar and amp for his budget, treating him every bit as respectfully as if he had been buying a high $$ guitar. My son is now super loyal and views this as his primary guitar shop. Highly recommend. read more

If you like being ignored by every employee in the store when you really want to ask a question, and sifting through a whole bunch of mediocre gear to possibly find something good but probably not, give Twin Town a try. I realize that working at a guitar shop in Minneapolis automatically makes you way more hip, cool and knowledgeable then everyone else, but if I'm standing there staring at you, asking you about a guitar behind the counter, please, put down your cheeseburger and do your job. (this really happened to me) Now I will say that Twin Town used to be very impressive, but, in the last year I've gone in their several times and their selection of worth while equipment has dwindled to almost nothing. Like I said, If you go in enough and look hard you might find something good, and probably for a decent price, but it would be a very rare occasion. This would all be ok if your a mom shopping for your son's first guitar and want to find a good deal on a cheap used guitar, but on top of it the service is incredibly lousy. I realize that musicians are not the most friendly and polite and responsible people, but everybody else has to put a fake smile on for their jobs and blow smoke up somebodies ass, why do these guys think their exempt? Overall I'm pretty disappointed with the turn that Twin Town has taken. I usually expect to encounter a few elitist guitar snobs at most local shops but if there's always some sweet gear there, I deal with it. Unfortunately, your lucky if you find anything really worth your while there now. read more

This is a pretty good example of how to run a biz. There have been guitars being sold out of this store for years, but since the current crew took over - over a decade ago - they have slowly built it into a growing music store with really good selection of new and select (meaning no junk) used stuff. You could go to the larger corporate music store, find the prices good and then that they are NOT including the case, and you will have to pay extra and they don't know crap about setting up the instrument, etc. Or you could go here and get a new warranty included guitar or bass or amp from the same top notch makers, excellent customer service, excellent repair and a BETTER selection of effects, amps, supplies, etc. And you get a good music lesson program that rivals Schmitt. These guys also are an underground railroad of sorts to really amazing electronics repair. That includes vintage amps and PA's, and also vintage hifi too. So, why don't I rate it a 5 star? It is unfair but my 5 star level comparisons are shops that existed 30 years ago on either coast. So they are really good, exceptional for the Twin Cities. Do they have the stunning vintage selection of Willie's? No, but I would rather buy vintage gear here to be truthful. It would be cheaper for sure. So, they aren't Willie's. But Willie's ain't Pete's by a mile. Do they have the working musician's selection of beater grade stuff like Encore? Not at all, but they are peacefully and pleasantly dividing those ends of the market, and a kid's mother would be more comfortable opening the check book, and just being, in here. No sweat. This is a nice old school mom and pop type music store with good prices, good selection, decent service, and nobody gets screwed over here. Worth your visit and business. read more

This is a great Guitar/music shop. With lots of boutique pedals, great guitars, and last time I was there... a beautiful farfisa organ! These guys are legends for fixing stuff. Even though they were in the middle of saving someones day while I was there, they made sure I was being help and let me know if I needed anything to let them know! Super nice. This is Willies Guitars in St Paul is for the legit guitar player, or someone who is ready to start with something nicer the the guitar and amp in the box combo.. No garbage here.. Only the real deal.. And thats why I will continue to stop in when I'm in town! Great stuff and great staff! read more

Been going here for years. I don't know how many times Kris or Andrew saved my ass when I was coming home from a long tour with busted up gear and a big hometown show to play. I've heard many heroic tales from touring bands about how these guys fixed stuff and hand-delivered it to the venue in time for the show. Sometimes people will dog on the place a little bit because there are some new kids working here now and they don't always know you on a first-name basis. Well, give them some time, they will. They're working under guys who've been in the business a long time and know how to take care of clientele. People will sometimes crab if the inventory isn't to their liking on a particular day: that's just how the vintage/used gear trade goes, sometimes. You can't just call some random phone number and order a pallet of 1960s Marshall and Hi-Watt stuff because some grizzled dudes want to browse. Sometimes the inventory is killer, sometimes it's okay. There are always a lot of cool pedals here, and this shop supports a lot of boutique and local companies. I also know a couple of the music instructors and they are in love with their job. One drum teacher, in particular, has even come up with a method of teaching a 4-year-old how to play drums using color patterns (!) instead of just taking the parents' money and going, "here, try to hit the drum kid." Of course, conventional methods are taught, but the staff are willing to get creative to bring out the best in the students. A small bonus is they're next to a super good coffee shop, Bull Run. read more

Twin Town Guitar has a killer selection of guitars (duh) basses, some drum shit and enough gear to make any guitar nerd's head spin. They also have an incredibly knowledgeable staff that are on hand to assist with any and all inquiries you may have. One qualm I have is that no chicks work here. Granted, guitars are like cars (a guy thing...barf) but can we please get some estrogen up in this joint? Other than that Twin Town is a great place to get your groove on (or at least the necessary supplies to get your groove, well, groovin.). Talk to Adam, he'll hook you up real proper like. read more

I was recommended here by my son's music teacher. Great selection. Honest staff. The kind of place l'll frequent and hope is around for a long time. read more

Twin Town Guitars - Birthday present - found! - Musical Instruments & Teachers Near Me - Minneapolis, Minnesota

This is a great shop if you can afford to spent several hundred dollars on an instrument. As a beginner on a budget, I didn't want to make an investment in a hobby that I didn't know I would stick with. So if you're a novice or a parent looking for an instrument for your child, I would recommend exploring other options (there are lots of them in the cities). I come to Twin Town for accessories like picks and strings (they sell singles!). If my guitar needed repair beyond my capabilities, I would consider bringing it here. read more

My son has taken ukulele lessons with one of the owners of this store for several years. She does lessons at a few of MPLS public elementary schools. He loves her (Carrie) and he now loves ukulele. We've also been into the store to buy music materials and it's a very charming place; total home grown south Minneapolis. In this time of Covid, Carrie is offering lessons over Zoom and we've been doing lessons and it's a great thing to do. Something different than the same old, same old, and a way to stay connected to something normal. Check out Carrie and her team and you won't be disappointed. They offer lessons for most instruments and have lots of fun music gear as well. It's a mom and pop shop and a local gem! read more

Purchased my first Guitar today... new Gibson Traditional. Couldn't have been a better experience. Im a novice and had a lot of questions. Thanks to James and the entire crew for being so helpful!! Look forward to visiting frequently. read more

Twin Town Guitars - Musical Instruments & Teachers Near Me - Minneapolis, Minnesota

I have visited Twin Town on numerous occasions. The employees are helpful, prompt, and knowledgable about all the equipment. I also love the selection of unique items they have. Definitely put this shop on your list of places to visit! read more

Great Uptown guitar shop with good new and used guitars and effects. Also provides fast, reasonably priced tuneups and repairs.

Twin town has been one of the most wonderful and continuous elements in our life as a family. And it is no different now that lessons are online/virtual. We miss going in to the creative and energetic space- with various musicians jamming and exploring at all times- but we have been able to carry on with lessons. This keeps our sons growing musically and music in our lives at this hard and odd time. The transition to virtual lessons was super smooth and its working great! Special shout out to Julia Peterson- strings and Jason McGlone- percussion and piano. read more

I've taken beginning group guitar classes with Lila through Twin Town two times (in-person and online). She's a great instructor. I've appreciated how she engages with the students and is available for extra questions and help. Learning the guitar has been a lot of fun! read more

My daughter started ukulele lessons and loves her teacher Julia! She has shown amazing growth in a short amount of time. Highly recommend:)

My review of Twin Town is from a student's perspective - I took piano lessons here and loved it! I came to Twin Town as an adult returning to piano after well over five years of not playing and was hooked up with Alison. She was an amazing teacher. We brushed up on the basics, she convinced me to stray from classical and give jazz a try instead, she taught me fundamentals that I either never learned or forgot, and basically let me explore anything and everything I was curious about. I picked up a random book of Brazilian chord exercises at the library and she was happy to walk me through it. I brought in a CD recording of "Motherless Child", and the next week she had a different version in tow along with the sheet music so I could start to work on it. She encouraged everything that I showed interest in and was enthusiastic about it all. I was sad to have to stop taking the lessons when life (work!) got too hectic. Weekly lessons were not too expensive. My only problem was that I had nothing more than an old keyboard at home (without weighted keys) to practice on. But - added bonus! - the piano room is available for cheap ($5-10) to practice in several nights a week if you arrange it in advance. I think that this is a privilege extended only to students but it's great when you don't have a baby grand at home. The guys that work in the shop were always nice too. I highly recommend Twin Town for lessons! read more

The guys here are helpful when you need it and leave you alone when you just want to play. The selection is good. Best guitar shop in the area. read more

I had Twin Town redo the action on my main acoustic guitar last year. It now plays perfectly. It was not cheap, but very reasonable considering the extremely high quality of the workmanship. read more

Twin Town is my go to guitar store. Oh sure, some of the staff lack the required social skills to work at Starbucks, but their knowledge of all things gear is top notch. Seems that familiarity is the key. The selection can have peaks and valleys. And it ain't much of a haven for drummers. Sticks, cymbals, some hardware and a kit or 2 here and there. Their amp room is probably the highlight of the store and they don't roll their eyes if you ask to plug something in you probably couldn't really afford. Pretty reasonable rates on renting gear (daily/weekly/monthly). Great trade in, consignment, selling your gear policy. They also offer lessons in various instruments although I can't comment on their rates on those. I've also been impressed with their ability to fix broken gear without taking every one of your red cents. read more

I have been shopping at Twin Town since they opened. Very kid-friendly, and tons of national touring acts have relied on them for emergency repairs, cool vintage gear, and hard to find effects pedals. It's also a great place to find a starter instruments for kids. My 10 year old son has been taking drum lessons there, and he loves it! All of the instructors are professional musicians in the local scene. They also donate a lot of time and resources to local schools and other community organizations. Twin Town is the only guitar shop in the state with a green roof! They actually generate their own electricity from the solar panels and sell energy back to the grid. The occasional rock star will duck in to have Kris (service manager) repair their gear, and my son and I even got to meet Johnny Marr of The Smiths there! I love supporting family run businesses that give back to the community, and Twin Town tops my list. read more

Taken drum lessons here and have purchased guitar equipment for our oldest son (10). They are super helpful, very friendly. I know nothing about guitars but they were not intimidating, rude, holier than thou -- they were great and super helpful. Can't speak to the value proposition as I don't comparison shop these things. For me they are convenient and nice. That's all it takes. read more

I have a really beautiful '72 P-Bass that just got the most amazing tune up at Twin Town. Chris & Warren know what they are doing. They are thoughtful (fixed things I didn't ask for or knew were wrong), fast and reasonable. For $28 they made my bass play so much better. The pickups were uneven and I could not seem to get it right and I am pretty mechanical. At my band's last gig I sounded better and had more fun because the instrument was working with me and not against me. Thanks guys. Twin Town service is 5 star! read more

A music equipment shop, by musicians, for musicians. No nonsense, no frills, just a great selection of used and new amps, great guitars and TONS of cool pedals and effects. They have a bunch of really good acoustics too. read more

My go to shop for years. The crew at Twin Town goes out of their way to provide great service. In addition to all your instrument, amp, effects, and other needs, the repair shop here is spot on and I've been getting my guitars and amps taken care of forever here. Highly recommended. read more

This is a nice shop. I do not find the guys to be snobs at all. They help the cool guy with the vintage guitar and they help the neighborhood mom buying a pink ukelele for her kid. Good selection of strings, tuners, etc. read more

The staff didn't know how to play guitars. They had no idea what the specs of their guitars were. It was a place where they only paid attention to you if they sniffed money. Too bad, I had hundreds ready to be spent but customer service and incompetent staff sent me right out the doors. read more

Seemed like a very nice guitar store! I didn't shop for a guitar, I bet that's a whole different experience! Tons of very beautiful guitars of every kind lining the walls! I just stopped in to pick up a guitar we had fixed. My husband dealt mostly with that. But they were friendly and when they ran into difficulties and it took too long. They didn't charge us for the repair on my acoustic. That's great customer service right there read more