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    Guitar Shop

    5.0 (3 reviews)
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    Willie's American Guitars - LR Baggs Anthem Tru-mic in Gibson Advanced Jumbo

    Willie's American Guitars

    (34 reviews)

    St. Anthony Park

    Visited Willie's today at their new address, 1381 Eustis St. St Paul 55108. What a joy. I was met…read morew/ professionalism and curiosity,.. got to play some fabulous Martins acoustics. Even a stupid question was treated w/ kindness (does the sound of that amp come in a pedal?). Incredible selection of acoustics, electrics and amps, all premium, stuff you don't see in other stores. I'll be back next time we're in St. Paul, might buy that Magnatone amp,...

    I called first to get an appointment to see if they would be interested in selling a guitar for…read moreme. The employee told me to just come in before closing and they would look at it. I drove across town with the guitar and went inside. I stood by the counter and two or three employees walked by me without saying a word. Nate was there but he was talking to a different customer; he never even acknowledged my presence. Another longtime employee was at the counter and ignored me. I stood there about five minutes when a really nice employee helped me. He interrupted Nate to ask about my guitar and Nate said without even looking at me, even though I was 6 feet away, "I'm with a buyer, so not today." It was super demeaning. It made me feel small. The nice employee was apologetic and said, Nate makes those decisions, and that he was sorry. I told him that I did call first and was told to come down.I think he was embarrassed too. I have bought and sold several guitars and pieces of equipment at Willie's. Never again.

    Guitar Center

    Guitar Center

    (16 reviews)

    I had written a review about an experience I had at the Bloomington Guitar Center on 8-10-2026. It…read morewas not positive. In my review I mentioned I would never shop there again. Good news they followed up and made things right on my end. I was impressed with them reaching out to find out what had taken place. They took the time to listen and understand what happened at their store. I talked to the store manager and he would speak with his team about what took place. He wanted to make sure all customers felt welcome especially when it gets close to the time the store is getting ready to close. I was impressed how they handled the situation showing me they appreciate their customers. In short, they did not lose me as a customer. Thank you Guitar Center for taking the time to listen to me and make a bad experience into a positive one. Cheers Kev W

    Confused, and slightly pissed off: A week before my wedding…read moreI called to ask about rentals, the person I spoke with on the phone was confident in everything I was interested in, and quoted $550 for the rental. He also mentioned that this specific store was well stocked and I didn't need to make a reservation, so I didn't. A week later (two days before my wedding), I go in person to make the actual rental. Here is where things get interesting. They told me they don't usually rent out wireless mics, I needed two of them, they also didn't have the mixing board I wanted (Model-12 with SD Card recording capabilities). Fortunately they were able to pivot and rented me some new gear that worked well, but they charged $700 for the rental, so whoever I spoke with on the phone either wasn't well informed, or didn't calculate the rental properly, either way, the additional $150 ($300 with the deposits) didn't result in customer happiness. They assured me that all of the gear was checked ahead of time, and everything was ready to be used. They also said they would throw in a couple extra XLRs Incase anything wasn't correct. This was not the case. I should have counted the XLRs because I thought I was renting 10, and there were only 9 in the package, and to top it off, 3 of them didn't work. The band had to literally drive into town and buy 4 additional XLRs. This is unacceptable, and one of the main reasons why I'm writing this review. Not to get petty, but the batteries were also dead in the wireless lav mic, and one of the four mic stands (see photo) was broken. Again, Unacceptable. Other than that, the sound was great, and the wedding was incredible. Okay, after the wedding, I go back and drop off the rental. I explain all of these issues and they say "oh sorry about that", then I ask "what can be done to protect the customer from this happening? You have rental insurance to protect the gear, but is there not any security or compensation to the customer if the gear doesn't work?" ... then they took off an additional $50, which is fine and all, but doesn't even cover the additional expenses of the 4 new XLRs or batteries I had to buy. Kind of a long story, but all in all, seems like there are some systemic things that need to be worked on, specifically in the gear checking, and customer guarantee areas.

    Guitar Shop - musicalinstrumentsandteachers - Updated October 2026

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