This business seems to be badly managed. Messaged twice about lessons but have never heard anything…read moreback. Tried to order an attachment for my violin. They placed the order, never heard anything. Really wanted to like this business as it is local to me and I love music. Won't go to a business that clearly doesn't want mine.

My son takes Clarinet lessons and it has been great. His teacher is well-rounded and very…read moreexperienced. We rent his clarinet through Cadenza and the service has been terrific. We also regularly purchase accessories, music and other items and have had a great experience all round.

I'm helping a mentor try and sell his bass. I have no idea what it is worth. If he sells it, I…read morewanted it to be to Music Go around because I firmly believe we have to support our local stores. When I sell or purchase something I frequently do it there because I know that they'll give a fair price. Whenever anyone asks me to help sell an instrument. Every time. So my friend is an older fellow and he can't get around to St. Paul easily. So I said I'd find out what Music Go Round would recommend. I made the joke that I want to buy it. 0 chance I could afford what this thing is worth. I'd like to buy a Lamborghini as well, but nobody takes me seriously when I say that either. So explain all of that. The owner's little feelings got hurt because I mentioned that I want the guitar. So he fly out refused to help me. "I don't do market appraisals." So he wouldn't hear me when I tried to explain. It was extremely disrespectful & could have been handled with a little communication. I didn't get that. So this guy is taking the ONLY positive thing about B&H stores and throwing it out the window. Why wouldn't I reach out to Sweetwater to discover something like this? That's the next move. I love the guy you have working there. I think he's in a vest. He has always been kind, cool and professional to me every conversation. It is unfortunate for him that he has to work with this owner. This will sadden me when store inevitably closes, he only has himself to blame. C'mon dude. Build a relationship with your clients. Talk to people. Care a little. You had my full allegiance to your store. But all of that is washed away. Keep people close. I love sending people to Music Go Round but now I'd be embarrassed if you decide you don't like one or my friends.

I can't say enough about how good the service at Music Go Round in Roseville was for me buying a…read moreused bass guitar. They had a good selection, at a wide range of prices. They put new strings on and adjusted the neck for no extra cost. This is the store to go to for guitars in the Twin Cities

Jennifer Becker is hands down one of a very small number of luthiers in the entire world who are…read moretrue masters of their art and craft. I've known her since she was a teenager working with and learning from her father and grandfather, two of the greatest violin makers and restorers of any era. She is in every respect a worthy successor to carry forward the legendary Becker family tradition. Jennifer is unfailingly honest and professional. She wants nothing more than to make your instrument sound as good as it possibly can, whether it's a student instrument or a Strad. She is welcoming, friendly, and understanding with every type of string player, student to lifelong amateur, young professional to world class soloist. You will not find her combination of knowledge, skill, passion, humility, and true art anywhere else. In spite of her status at the pinnacle of her profession, she is completely unassuming. There's not a hint of the kind of pretention you'll find in most other high end violin shops. I live in Maine and gladly drive to St. Paul to have her take care of my magnificent Becker cello. Can't imagine having anyone else work on it!

My violin cracked this winter and I was incredibly stressed about finding a someone I could trust…read moreto take care of my instrument (I had a bad experience with a different business). As soon as I contacted Jennifer Becker & Co. they reached back out and were responsive, professional, and very thorough and knowledgeable. Jeremy was the person I worked with the entire time. He was patient as I explained to him at least three times that my violin is very important to me and it's hard for me to leave it with a stranger. I'm glad I did! Not only did he fix my crack and make it almost invisible, he sealed two seams that I didn't know were open (with my permission of course) and now my violin sounds better than ever! I would HIGHLY recommend and I will definitely be going back should I ever need maintenance on an instrument.

First off, I am not sure why Yelp says I am in Burnsville, but, "whatever."…read moreI have had only one encounter with Guitar Center in Roseville and all in all it was positive. I had just been "restructured" by my employer and in lieu of some cash owed me, they gave me a gift card to either Guitar Center or Olive Garden. Duh, a no brainer. Viewing the website, in North Carolina there happened to be an Inspired By Gibson Epiphone J-200 12 string used, excellent condition. From the photo, it looked like it could be first cousin to my own Gibson J-200 I bought back in 1968. I had to have it. I immediately signed up to Guitar Center, had them order and ship the guitar to the Roseville store. It was there in a matter of days. With the gift card and some extra cash it was mine. I am not looking at any guarantee for Guitar Center. Their obligation was only to get the instrument delivered to me as shown in the photos. They performed that obligation without incident. I did ask on the way out how much for a 12 string set up. I was told right off the bat $200. Really GC, now I know where you really make your money, lol. I do buy my miscellaneous picks, strings, etc. from the local mom and pop stores but every once in a while Guitar Center will come up with a winner. The photo shows the 2021 Epiphone next to the 1968 Gibson.

20240130 Had an…read moreissue with billing for lessons; I'll preface this with this ultimately being due to a lack of understanding on my behalf. After calling the lessons department, I was transferred to Ariel (the store manager). I almost feel embarrassed for how complicated the 'fixing' of the issue became, but Ariel helped me out when I needed it, and long story short I get to keep attending lessons. One of those situations where 'Someone didn't have to, but did' in a positive way and I'm appreciative. Also, I have purchased gear from here before and found excellent price points for cymbals, shells, etc. Look for sales on the export kits if you're a drummer!

Outstanding professional service. Courteous outgoing crew that works there. Leo helped me out and…read morewent above and beyond answering my questions and just being a standup guy. Well done! All Strings Attached and I actually really dig the strings Leo recommended! The guy, Roman if I spelled his name right; is very chill, upfront, and also a very standup guy. In comparison to what I've seen it's very fair priced.

Superb Service for anything string instrument related. The welcoming atmosphere and outgoing staff…read moremake this place one of a kind. Leo, made sure my needs were met and satisfied. Without question is a man that puts his customers first and gives good recommendations to those that come into the shop. Truly the best string instrument store in the Twin Cities by far.

I got a good deal on a nice acoustic guitar that was different from all the rest I like the store…read moreit was really cool

I recently joined a ukelele club and am a total beginner. I have been using a loaner owned by the…read moreclub but I've decided to commit to learning this instrument and went in looking to make a purchase. No one approached me as I sorted through their pretty good selection looking for one with a tone I liked. But when I was ready to talk business, they were ready to help. Helped me put together a package with a gig bag, tuner, capo, etc. Wasn't cheap, but I am happy with my purchase. A fun shop with people jamming together at the front of the store. Will go back if I ever need anything else even though I live in Ham Lake.

Rude and unwelcoming they were yelling way too much and we couldn't hear anything so we had to…read moreleave the store

Really cool used music shop. This is the type of place that you want to rummage though foe hours…read more(you'll likely find a gem!) There are layers and layers of used music equipment laying around.....really difficult (or impossible) to absorb everything they have. There were tons of gems from the late-80s & 90's era when I was in here. This is a great place for gear enthusiast that know what they might be looking at.....otherwise, one might overlook some great things. This place is seriously wall/wall gear. Stacked everywhere.....and I mean everywhere. Difficult navigating through the store it is so packed....it's not for the casual enthusiast. That being said, really cool to be able to browse this shop. When I walked in, I was greeted by the owner asking what I might be in the market for. I got the impression that is his general approach.....but, I wanted to rummage myself to see what awesomeness I would find. In the end I walked out without purchasing anything....but, I'll likely come visit again if I'm back in town.

Groth Music was recommended to get sheet music and boy, did they deliver. I ended up speaking with…read moreDan who was beyond helpful! I highly recommend this for your musical needs.

Sent me a used ocarina at new price, and it was damaged with scratches and pen marks all over it…read more Mailed in envelope with songbook already in soft case, no printed box or formed space. Currently trying to get refund and return, company ignoring my emails. Fuck Groth.

We needed to purchase a tuba for my son on rather short notice due to his school instrument being…read moretaken away due to a shortage. We had planned to buy, as he's a serious student, but weren't quite ready when this emergency occurred. Keith in the low brass shop went above and beyond to meet with us and make the process easy. He spent a ton of time with my son and his teacher, trying instruments and making sure everyone was comfortable. At his urging, we ended up taking one tuba home to try for a week, to make sure it was right. Once we made the decision, Keith also went out of his way to work with my out of state father, who had decided to foot the bill and needed to work out the payment details. Prior to all that happening, my son also decided he wanted to try to learn trombone, so we rented one from Schmitt, and Keith gave him a crash course on positions on the slide. The front desk staff who arranged the rental were also extremely friendly and helpful. I was saddened to read some of the lower rated reviews here. We've always had great service at Schmitt - even back when there was a small one in Woodbury where we bought sheet music and supplies.

Absolutely incredible!! I was looking for a music stand which I couldn't find at first, but a very…read moreknowledgable employee ended up selling me a very quality stand for such a low price! (Only $40!!) I also checked out some mouthpieces in their brass shop. I believe it was Keith Hilson who helped me look at mouthpieces; very nice guy and did a great job. Schmitt music overall seems to allow the customer to be on their own in terms of shopping, but all the employees are very kind and knowledgeable, so if you need help just ask!