I had some problems with a new nut and setup from a big box store. The guitar shop quickly…read moreaddressed the issues with my guitar and had fixed and done a full set up for a very reasonable price, I picked my guitar up that same day. I'm use to getting quotes two weeks from Guitar center. No more buzzing, and plays buttery smooth, thank you!

Great, friendly shop. They quickly helped me find the part I needed to fix my ukulele and seemed to…read morehave a good selection of the essentials for gigs and care. Decent selection of guitars and ukuleles.

I checked out Groth Music because I love music and this is a music store. It also is a Minnesota…read moreinstitution. I wanted to meet cool employees, have great conversations about music, and honestly, I wanted to buy something. I have a lot of money (well, not really) and I am genuinely in the market for... music stuff. Groth Music has guitars, but guitar is not its primary focus. Instead, Groth is the spot to go to when you want to find sheet music. I think there's still a lot of value in this despite e-commerce. A lot of times, the quality of sheet music isn't clear, especially for pop music. It's very useful to be able to look at the pages for yourself. I'm rating Groth 3 stars because no employee felt like greeting me. I was especially disappointed that the guy in the guitar section simply sat at his desk without even trying to engage me at all. He semi-grumpily said "let me know if you have any questions." I genuinely could've bought something, even a guitar, if he took the second to chat with me like many local music shop workers often do. Instead, I got Guitar Center-level service.

Sent me a used ocarina at new price, and it was damaged with scratches and pen marks all over it…read more Mailed in envelope with songbook already in soft case, no printed box or formed space. Currently trying to get refund and return, company ignoring my emails. Fuck Groth.

I from Seattle, but always stop at the Pickin' Parlor when in town. They always have a good…read moreselection of new and used Nannie's at good prices. If I lived in Minneapolis, I would definitely take lessons there.

I went here while visiting Minnesota and was very pleased with the quality of bluegrass instruments…read moreand banjos. I am a semi beginner banjo player so I wanted to find the right purchase and banjos fir me needs. The help I received and great customer service was beyond helpful. I also purchased my Gold Star from here and had it shipped to California easily. The staff is super nice and store had a great vibe

This business seems to be badly managed. Messaged twice about lessons but have never heard anything…read moreback. Tried to order an attachment for my violin. They placed the order, never heard anything. Really wanted to like this business as it is local to me and I love music. Won't go to a business that clearly doesn't want mine.

Last year we were "thrilled" to find out our 10 year old wanted to play the saxaphone in the school…read moreband. We stopped into Cadenza and had the best experience. We rented an alto sax and the nicest guy ever explained what my son would need. When you rent an instrument for the school year, you pay in full up front. The guy made it clear that you won't pay a penalty if it's past the May deadline because schools have end of the year concerts etc. Near the end of the year we got a card in the mail telling us if we paid for next years rental we could keep the instrument over the summer for free. We did that. Also, a rental includes a yearly "tune up". While the sax was in the shop, our son announced he needed it TODAY for school. Of course. I called the store and talked to the woman who was repairing it. "Oh I'm working on it now, I could have it for you in 20 mins." Perfect

"Wow," is all I can say. I thought my guitar sounded great before I brought it to Artifact. I…read morebrought in three guitars in need of differing degrees of TLC. When I got them back, all three sounded immediately better. The biggest change I noticed was in a Takamine P2 that Is my primary acoustic. Not only did the work get done flawlessly, but they took the time to explain why it was better. In addition to the Takamine, they worked on my father's vintage Martin and took great care of it. I would trust Artifact Guitars with any instrument. It's clear they can make a basic guitar great and a pro guitar amazing. In addition, I live 60 miles from the shop. Jes personally drove my guitars out to my home to save me the trip of driving down there a second time. Great service. Great results. A+.

My experience was a mixed bag. I brought in an old Les Paul bass with a broken headstock and a…read morebridge missing parts. Jes did an amazing job fixing a headstock no other luthier would touch, and also gave it a nice fret job and installed an aftermarket bridge. They made me pay in advance and then proceeded to take several months to complete it, I had to buy the bridge myself and deliver it to them, and then told me they were unable to figure out how to wire it up. So after hundreds of dollars and many weeks I ended up picking up a bass that STILL didn't work. I felt they should have gone the extra mile for me and researched it to make me happy, because a 5 minute Google search gave me the wiring and I just did it myself. They do nice work and Jes was friendly but I felt like I was not a priority.

Ordered STAGG 14" Cymbals they showed as available OnLine, took them 3 days or more to contact me…read moreand say they don't have the inventory and they also don't know how long it'll take for money to be refunded. This was my first and last time I'll order from this shoppe. "Unfortunately, they have inventory issues sometimes" Seems to me like they were slow pulling my order and probably just sold it before pulling the order. Avoid this place.

Friendly, helpful and easy to navigate - only "problem" so any great choices. Highly recommendread more

I got a good deal on a nice acoustic guitar that was different from all the rest I like the store…read moreit was really cool

I recently joined a ukelele club and am a total beginner. I have been using a loaner owned by the…read moreclub but I've decided to commit to learning this instrument and went in looking to make a purchase. No one approached me as I sorted through their pretty good selection looking for one with a tone I liked. But when I was ready to talk business, they were ready to help. Helped me put together a package with a gig bag, tuner, capo, etc. Wasn't cheap, but I am happy with my purchase. A fun shop with people jamming together at the front of the store. Will go back if I ever need anything else even though I live in Ham Lake.

I'm helping a mentor try and sell his bass. I have no idea what it is worth. If he sells it, I…read morewanted it to be to Music Go around because I firmly believe we have to support our local stores. When I sell or purchase something I frequently do it there because I know that they'll give a fair price. Whenever anyone asks me to help sell an instrument. Every time. So my friend is an older fellow and he can't get around to St. Paul easily. So I said I'd find out what Music Go Round would recommend. I made the joke that I want to buy it. 0 chance I could afford what this thing is worth. I'd like to buy a Lamborghini as well, but nobody takes me seriously when I say that either. So explain all of that. The owner's little feelings got hurt because I mentioned that I want the guitar. So he fly out refused to help me. "I don't do market appraisals." So he wouldn't hear me when I tried to explain. It was extremely disrespectful & could have been handled with a little communication. I didn't get that. So this guy is taking the ONLY positive thing about B&H stores and throwing it out the window. Why wouldn't I reach out to Sweetwater to discover something like this? That's the next move. I love the guy you have working there. I think he's in a vest. He has always been kind, cool and professional to me every conversation. It is unfortunate for him that he has to work with this owner. This will sadden me when store inevitably closes, he only has himself to blame. C'mon dude. Build a relationship with your clients. Talk to people. Care a little. You had my full allegiance to your store. But all of that is washed away. Keep people close. I love sending people to Music Go Round but now I'd be embarrassed if you decide you don't like one or my friends.

I can't say enough about how good the service at Music Go Round in Roseville was for me buying a…read moreused bass guitar. They had a good selection, at a wide range of prices. They put new strings on and adjusted the neck for no extra cost. This is the store to go to for guitars in the Twin Cities

We needed to purchase a tuba for my son on rather short notice due to his school instrument being…read moretaken away due to a shortage. We had planned to buy, as he's a serious student, but weren't quite ready when this emergency occurred. Keith in the low brass shop went above and beyond to meet with us and make the process easy. He spent a ton of time with my son and his teacher, trying instruments and making sure everyone was comfortable. At his urging, we ended up taking one tuba home to try for a week, to make sure it was right. Once we made the decision, Keith also went out of his way to work with my out of state father, who had decided to foot the bill and needed to work out the payment details. Prior to all that happening, my son also decided he wanted to try to learn trombone, so we rented one from Schmitt, and Keith gave him a crash course on positions on the slide. The front desk staff who arranged the rental were also extremely friendly and helpful. I was saddened to read some of the lower rated reviews here. We've always had great service at Schmitt - even back when there was a small one in Woodbury where we bought sheet music and supplies.

Absolutely incredible!! I was looking for a music stand which I couldn't find at first, but a very…read moreknowledgable employee ended up selling me a very quality stand for such a low price! (Only $40!!) I also checked out some mouthpieces in their brass shop. I believe it was Keith Hilson who helped me look at mouthpieces; very nice guy and did a great job. Schmitt music overall seems to allow the customer to be on their own in terms of shopping, but all the employees are very kind and knowledgeable, so if you need help just ask!